Jerome
Reviews
41 total reviews
85% rated 5★
41 reviews
4.80
2020–2026
Cleanliness 5.0
Accuracy 5.0
Communication 4.9
Location 5.0
Check-in 4.5
Value 5.0
41 reviews

Judy
OK, 6 months ago
On the plus side—If a stunning view of the sunrise over the mountains and ocean with whales spouting in the background is what you’re looking for, you’ll love this place. On the minus side—The washer/dryer unit was broken for the entire month of our stay. We’ve stayed in 3 condos in Copala and this one was the least comfortably furnished. Utilitarian, but that’s it. The king bed in the master suite was great. Beyond that, the couch in the living area is really uncomfortable. Furniture on the balcony is minimal. Most Copala units include a table for outdoor dining, this one does not. Utilitarian also describes the kitchen. Kitchen linens are lacking—one tea towel, a used sponge, no oven mitts or hot pads, no baking dishes. In full disclosure, we were charged almost $1K for broken patio door glass. We do not believe this was entirely our fault, but it happened while we were there, and we had no way to dispute so we paid it.

Josiah
OK, 8 months ago
I don’t enjoy leaving reviews like this, but I believe future renters would want to know this. There were positives. We were allowed to enter early, the property was exactly as described, and it was very clean. We have stayed on the Quivira grounds multiple times and love the location and resort access. The three stars come down to communication and maintenance. The host’s typical response time in the Airbnb message thread was listed as six hours, which is a long time to wait when issues come up, and our experience with other Airbnbs has been much faster. During our stay, both the washer and dryer stopped working despite following instructions, repairs were slow, the back door handle was loose and coming off, and the grill igniter was not working. Knowing what I know now, would I rent this property again? No.

Janet
Excellent, 8 months ago
We used the condo as extra space for our adult children visiting at Christmas (we live in the neighborhood). They were very pleased with location and loved the hot tub! Thanks for a great stay. Clean, comfortable and lovely.

Luis
Excellent, 10 months ago
Everything was great! I would 100% come back!!

Rajesh
Excellent, 1 year ago
Great stay at this beautiful end Unit overlooking the golf course with a Majestic view. The unit is very spacious with 3 bedrooms and 3 bathrooms. The Jacuzzi was a big hit. We enjoy Copala as a get away from the busy Pueblo Bonito but enjoy popping over to the sky pool with the 20% discount! We look forward to the return. Thanks so much to Carmina who is always responsive!!

Alfonso
Excellent, 1 year ago
Great stay, enjoyed the view! Would definitely stay again.

Guillermo Francisco
Repeat guest
Excellent, 1 year ago
And, one more time, because we have stayed there more than one time, everything was great.

Guillermo Francisco
Repeat guest
Excellent, 1 year ago
Everything was great and Carmina very responsive and friendly to anything that we needed.

Paulo
Excellent, 1 year ago
excellent place

Matthew
Good, 1 year ago
Great place with amazing fews. Some of the staff at Copala was great, others were very rude. Power went out 3 times, but everything else was good.

William
Excellent, 1 year ago
Great condo. Address was very secured. a/c was also very good.

Judy Amparo Y Mario
Excellent, 2 years ago
One of the best places in Los Cabos. Really the location was extraordinary. It's certainly not inside the center, but in our case we were looking for tranquility and we had it in this place. And going to the beaches are tours of no more than 15 minutes by car (highly recommended to wash one). Even getting downtown is very quick once you get there. Very suggested to have a car if what you want to do is get to know Los Cabos. Pero si solo you want to rest, inside the complex lo hai todo. The apartment is bigger than what you see in photos and has everything you need. And the hosts always very attentive to anything we could occupy Thank you for our stay

Caroline
Excellent, 2 years ago
We loved our stay! The apartment is fantastic, very comfortable for 6 people and the site is beautiful. What a pleasure to get up and admire this view! We'll definitely be back!

Alejandro
Good, 2 years ago
Nice apartment in a beautiful place. They respond quickly to emergencies and are very attentive

Derek
Excellent, 2 years ago
Great spot and easy to work with concierge once arrived. The owners were also great.

Ingrid
Excellent, 3 years ago
The communication with host Jerome was very good in time and form. Although we didn't know Julián, the manager, his service and support was great. Copala is a beautiful place in its facilities but above all excellent service. We are traveling as a family, with 2 children and a teenager, dad and mom from the elderly. And there was fun for everyone. Transportation was always timely. We stayed a week and if we will come back. I would highly recommend this option.

Yvonne
Excellent, 3 years ago
Everything was great, all amenities very accesible. I suggest to rent a car if you plan to go outside of the resort. I also suggest to bring toiletries, and the basics for cooking since there was non at the unit such as oil, salt and pepper. The response from both Jerome and Julian was great and very helpful with all our needs. Thank you for a much needed relaxing vacation!

Jerry
Excellent, 3 years ago
We did not meet with Jerome but Julian his helper was there. He was nice and helpful with any questions that we may have. It was really nice, that he came and turn in the AC for us when we arrive. Very considerate. The place was what we needed as a family vacation. It was clean, beautiful, perfect. It’s not close to downtown Cabo, but the amenities of the bus and shuttle works perfect. Definitely took advantage of the restaurant and hotels at Pueblo Bonito. So many to do in the area. We only left twice from the complex out of the nine days of our stay. Will definitely rebook.

Laura
Excellent, 3 years ago
It was a really nice condo. We loved the hot tub on the balcony. The beds were comfortable, possibly the most comfortable bed I’ve slept in while visiting Mexico :) The location is a bit out of town but the views made up for it. We drive, but there were plenty of amenities nearby if we didn’t. The pool was quiet and not over crowded.

Violeta
Excellent, 3 years ago
I loved the place, beautiful view, good facilities. Everything was clean and tidy. The host is always attentive. The only thing is, they hadn't sent me check-in instructions and it was a bit tricky to find the place at the start. But once we arrived everything was excellent
Thomas
Excellent, 3 years ago
Great place for 3 couples. Two rooms have king beds, and the third has a queen. All three rooms have a private shower and toilette. Best to have your own car. The free shuttle usually has to be booked a day in advance, and it takes two shuttles to get into town. Very luxurious condo in an immaculate gated community. One mile from a large private beach that you have access to within the gated community, but the surf and currents are too strong, so swimming is not allowed on this Pacific side beach. Great calm snorkeling locations about 25 minute drive south. We all loved this condo and the location with its peace and quiet, great view, nice amenities.

Jeffrey
Excellent, 3 years ago
Great condo right on the golf course with views of the Pacific. Shuttle service within the development to get around and only a 10-15 ride into downtown Cabo by taxi. Nice pool near condo and had a private jacuzzi on balcony. Condo was clean and had all appliances and cookware needed. Would recommend for anyone wanting to stay on the Pacific side of Cabo where it's a little quieter and great resort grounds.

Brenda
Excellent, 3 years ago
Great place, we loved it.

Carlos
Excellent, 3 years ago
Everything was great!! Lovely place and Quivira is just amazing!

Alma
Excellent, 4 years ago
The place is amazing and with wonderful views. Super quiet and very comfortable. The amazing clubhouse and staff were always very friendly. They definitely have to rent a car in order to get around. I'd love to return soon.

Hannia
Excellent, 4 years ago
It's worth it, highly recommended !! We would definitely come back!
Raul
Excellent, 4 years ago
everything was great

Leanne
Excellent, 4 years ago
Jerome was a great host. The condo was clean and stocked with everything we needed. If we had questions, Jerome responded immediately! Definitely a do again!

Olivia
Excellent, 4 years ago
Great stay, beautiful apartment and location. Highly recommend for a clean, quiet, and peaceful stay.

Kelli
Excellent, 4 years ago
We stayed at Jerome’s condo for a week during spring break. Condo is well appointed with everything you need, including lots of towels and blankets. For food, we stocked up at Costco and Le Comer. (don’t go to Walmart, it isn’t like a stateside WM and you will need to go elsewhere for food, as their selection is terrible) The Pueblo Bonito resort has lots of amazing pools and amenities within the resort compound. Copola has a main pool with a bar and food with poolside service. We also went to the two Pueblo beach resorts in town - Rose and Blanco where you can get in the ocean and have beachside service (drinks & food, pay with CC) and lounge chairs, umbrellas and towels (free). We ate at Romeo & Julieta, Flora Farms (a must) and Nobu (beautiful sunset and fabulous food). We were a large group of 3 families (two families rented a 5 bedroom house at Copola) and each of the restaurants were easy to book, although we booked well in advance. We enjoyed our stay and would absolutely rent again!

Andrea
Excellent, 4 years ago
This place was so beautiful! The pictures don’t do it justice. Everything was very clean and beautifully designed. Top quality appliances. We stayed at sunset last year and it was great but Jeromes place topped it. We were also given 20% discount at the bar and restaurants so that was a plus! Definitely recommend staying at Jeromes place. 10 out of 10 ⭐️⭐️⭐️⭐️⭐️

Cristina
Excellent, 4 years ago
The apartment is quite spacious, the facilities are very nice, you have everything to relax, the staff who work there is very friendly. Highly recommend

Andrea
Excellent, 5 years ago
Amazing service, incredible views, this luxury to rest and walk away, amazing location, no words, 10/10✨. Perfect holiday.

Jose Luis
Good, 5 years ago
Beautiful apartment, luxury and convenience at a very reasonable price, we will gladly return.

Jackie
Excellent, 5 years ago
Want to get away from it all? This is the perfect place. Quiet and well appointed with a spectacular view. We had six guests and this unit is the perfect size. Loved having an oven which is a rarity in Mexico. Complimentary transportation is available to all of the other Pueblo Bonito Properties. This is a corner unit, located on the second floor with it's own hot tub on the terrace overlooking the 17th hole of the world-renowned Quivera Golf Course. Our kids loved staying here and are already asking when we are going back. Jerome is easy to communicate with, and very responsive. Definitely recommend!

Sumaya
Excellent, 5 years ago
Such an amazing place and we had the best experience! If you stay at Copala there is a free shuttle that takes you to the other resorts with many other amenities. Jerome and the Copala staff was very helpful and responded really quickly to any of our questions. The place was beyond our expectations and I would definitely recommend to anyone who comes to Cabo!

Mirka
Excellent, 5 years ago
Absolutely loved Jeromes place. Pictures don’t do it justice. Modern, spacious, clean, well furnished and everything plus more you can think of inside the unit for an amazing stay. We especially liked the fact it was the corner unit (not overlooked) in the last building overlooking the golf course to the side and ocean views to the front. We all enjoyed using the private hot tub on the balcony taking in the beautiful views. We also enjoyed being able to go to the other properties by shuttle (departs 30 mins past the hour, every hour). All the properties were beautiful and well maintained. Sunset beach pool was the most liveliest and our favourite. Los Cabos/blanco in town has the best views of Lands end. The Covid test can be organised at the Copala guest services for $25 and the actual test is at Pacifica, the shuttle bus will take you there. We got our results back in 20 minutes! Packing tip - it got really windy at times in Cabo, so do pack some long sleeved tops especially for the evenings. Would definitely stay here again!

Rosa
Excellent, 5 years ago
Highly recommended the place,very beautiful view and you can enjoy all the facilities, I recommend it 100%

Michael
Good, 5 years ago
Fun fact: Staying here gives you access and discounts to all of the Pueblo Bonito pools and restaurants. You literally can go to a different resort and pool for breakfast, lunch and dinner! Super great value and Jerome is an excellent host!

Mark
Excellent, 5 years ago
The place was super! Copala community is first class. The condo has amazing views of ocean and golf course.

Nicole
Excellent, 6 years ago
This unit is absolutely beautiful, right next to the fairway, close to the pool and has an amazing view of the ocean. I will definitely stay here again. Thanks Jerome!