Jerome

Reviews

41 total reviews

85% rated 5★

41 reviews

4.80

2020–2026

Cleanliness 5.0

Accuracy 5.0

Communication 4.9

Location 5.0

Check-in 4.5

Value 5.0

41 reviews

3BR Condo in Cabo San Lucas

Judy

OK, 6 months ago

On the plus side—If a stunning view of the sunrise over the mountains and ocean with whales spouting in the background is what you’re looking for, you’ll love this place. On the minus side—The washer/dryer unit was broken for the entire month of our stay. We’ve stayed in 3 condos in Copala and this one was the least comfortably furnished. Utilitarian, but that’s it. The king bed in the master suite was great. Beyond that, the couch in the living area is really uncomfortable. Furniture on the balcony is minimal. Most Copala units include a table for outdoor dining, this one does not. Utilitarian also describes the kitchen. Kitchen linens are lacking—one tea towel, a used sponge, no oven mitts or hot pads, no baking dishes. In full disclosure, we were charged almost $1K for broken patio door glass. We do not believe this was entirely our fault, but it happened while we were there, and we had no way to dispute so we paid it.

I don’t enjoy leaving reviews like this, but I believe future renters would want to know this. There were positives. We were allowed to enter early, the property was exactly as described, and it was very clean. We have stayed on the Quivira grounds multiple times and love the location and resort access. The three stars come down to communication and maintenance. The host’s typical response time in the Airbnb message thread was listed as six hours, which is a long time to wait when issues come up, and our experience with other Airbnbs has been much faster. During our stay, both the washer and dryer stopped working despite following instructions, repairs were slow, the back door handle was loose and coming off, and the grill igniter was not working. Knowing what I know now, would I rent this property again? No.

3BR Condo in Cabo San Lucas

Guillermo Francisco

Repeat guest

Excellent, 1 year ago

And, one more time, because we have stayed there more than one time, everything was great.

3BR Condo in Cabo San Lucas

Guillermo Francisco

Repeat guest

Excellent, 1 year ago

Everything was great and Carmina very responsive and friendly to anything that we needed.

One of the best places in Los Cabos. Really the location was extraordinary. It's certainly not inside the center, but in our case we were looking for tranquility and we had it in this place. And going to the beaches are tours of no more than 15 minutes by car (highly recommended to wash one). Even getting downtown is very quick once you get there. Very suggested to have a car if what you want to do is get to know Los Cabos. Pero si solo you want to rest, inside the complex lo hai todo. The apartment is bigger than what you see in photos and has everything you need. And the hosts always very attentive to anything we could occupy Thank you for our stay

The communication with host Jerome was very good in time and form. Although we didn't know Julián, the manager, his service and support was great. Copala is a beautiful place in its facilities but above all excellent service. We are traveling as a family, with 2 children and a teenager, dad and mom from the elderly. And there was fun for everyone. Transportation was always timely. We stayed a week and if we will come back. I would highly recommend this option.

We did not meet with Jerome but Julian his helper was there. He was nice and helpful with any questions that we may have. It was really nice, that he came and turn in the AC for us when we arrive. Very considerate. The place was what we needed as a family vacation. It was clean, beautiful, perfect. It’s not close to downtown Cabo, but the amenities of the bus and shuttle works perfect. Definitely took advantage of the restaurant and hotels at Pueblo Bonito. So many to do in the area. We only left twice from the complex out of the nine days of our stay. Will definitely rebook.

Great place for 3 couples. Two rooms have king beds, and the third has a queen. All three rooms have a private shower and toilette. Best to have your own car. The free shuttle usually has to be booked a day in advance, and it takes two shuttles to get into town. Very luxurious condo in an immaculate gated community. One mile from a large private beach that you have access to within the gated community, but the surf and currents are too strong, so swimming is not allowed on this Pacific side beach. Great calm snorkeling locations about 25 minute drive south. We all loved this condo and the location with its peace and quiet, great view, nice amenities.

We stayed at Jerome’s condo for a week during spring break. Condo is well appointed with everything you need, including lots of towels and blankets. For food, we stocked up at Costco and Le Comer. (don’t go to Walmart, it isn’t like a stateside WM and you will need to go elsewhere for food, as their selection is terrible) The Pueblo Bonito resort has lots of amazing pools and amenities within the resort compound. Copola has a main pool with a bar and food with poolside service. We also went to the two Pueblo beach resorts in town - Rose and Blanco where you can get in the ocean and have beachside service (drinks & food, pay with CC) and lounge chairs, umbrellas and towels (free). We ate at Romeo & Julieta, Flora Farms (a must) and Nobu (beautiful sunset and fabulous food). We were a large group of 3 families (two families rented a 5 bedroom house at Copola) and each of the restaurants were easy to book, although we booked well in advance. We enjoyed our stay and would absolutely rent again!

3BR Condo in Cabo San Lucas

Andrea

Excellent, 5 years ago

Amazing service, incredible views, this luxury to rest and walk away, amazing location, no words, 10/10✨. Perfect holiday.

Want to get away from it all? This is the perfect place. Quiet and well appointed with a spectacular view. We had six guests and this unit is the perfect size. Loved having an oven which is a rarity in Mexico. Complimentary transportation is available to all of the other Pueblo Bonito Properties. This is a corner unit, located on the second floor with it's own hot tub on the terrace overlooking the 17th hole of the world-renowned Quivera Golf Course. Our kids loved staying here and are already asking when we are going back. Jerome is easy to communicate with, and very responsive. Definitely recommend!

Absolutely loved Jeromes place. Pictures don’t do it justice. Modern, spacious, clean, well furnished and everything plus more you can think of inside the unit for an amazing stay. We especially liked the fact it was the corner unit (not overlooked) in the last building overlooking the golf course to the side and ocean views to the front. We all enjoyed using the private hot tub on the balcony taking in the beautiful views. We also enjoyed being able to go to the other properties by shuttle (departs 30 mins past the hour, every hour). All the properties were beautiful and well maintained. Sunset beach pool was the most liveliest and our favourite. Los Cabos/blanco in town has the best views of Lands end. The Covid test can be organised at the Copala guest services for $25 and the actual test is at Pacifica, the shuttle bus will take you there. We got our results back in 20 minutes! Packing tip - it got really windy at times in Cabo, so do pack some long sleeved tops especially for the evenings. Would definitely stay here again!

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