Ilan

Reviews

Superhost

280 total reviews

86% rated 5★

280 reviews

4.83

2018–2026

280 reviews

4BR Cottage in Jiutepec

Iván

Excellent, 2 months ago

Great place to rest

The house was very nice and very clean, we were welcomed by Germán and his wife, who were quite friendly and accessible, the only bad thing was that they told us that the pool pipe broke, so it could not be heated with solar heating, but they supported us with the jacuzzi and heating through Gas. We were unlucky that a foreign neighbor complained, because we had the music on with a small speaker at four in the afternoon, he started yelling at us to turn it down, this person was quite rude. The umbrella and lounge chair area is neglected, but overall it's pretty weak

Ilan was very friendly, very good communication and everything in the house was fine, only that we could not use the pool because it was not working and that ruined part of the experience, although he mentioned it to me a day before our arrival, but we could not do anything anymore

Host Response

Hello Paulina. Thank you very much. Unfortunately, the system failed during your stay. We look forward to seeing you next time. The problem has already been solved and when you like you can come and enjoy the pool.

We stayed here as a family of 9 plus a baby, and we absolutely loved it. The house is beautiful—spacious, clean, and perfect for a big group. The patio and pool area are amazing and made our weekend even better. Ilan, the host, was extremely responsive and proactive with communication, which we really appreciated. There were a couple of small details that could be improved, but nothing that affected our stay in any meaningful way. Diana and Germán, who help on the property, were also wonderful—very kind, attentive, and always willing to help. Overall, a fantastic experience and we would definitely stay here again.

4BR Cottage in Jiutepec

Javier

Excellent, 10 months ago

The house is very nice but it smells a little damp, but everything else is very good

Great accommodation, the rooms are as seen in the photos, each with its own bathroom. The kitchen has the necessary accessories to cook and prepare food. The dog that lives in the house is super friendly with humans and other dogs. The garden is very large and the pool is super comfortable as is the jacuzzi (take into account that it takes approximately 3 hours to heat up). Ilan, Diana and German (the people who maintain the house and help with the extra services) were aware that everything was fine and that the stay was pleasant

Thank you so much Ilan for having us and letting us have such a good time. I highly recommend it, he was always in touch, he helped us when we needed him and he was even accessible to requests we made. The place is a complete 10 out of 10, large rooms, comfortable beds, a warm pool, a place to make a campfire, a barbecue for roasted meat and a very friendly dog and zero harassment. It has additional services that are definitely worth enjoying, such as Diana's services (food) who, in addition to cooking very well, helped us with everything, Germán who was also available for any extra service that was needed with the house or any additional issue that needed to be resolved. Just as a recommendation, without it being a complaint, check the pressure of the bathtubs a little, which I think the water came out a little. It's a great place. :)

4BR Cottage in Jiutepec

Paulina

Excellent, 1 year ago

Ilan's accommodation was an excellent choice for us, as we had a wedding. It was literally on the corner of the place. The house is large and has everything you need to have a pleasant weekend. Ilan was always attentive to us.

The house is 15 min from the center of Tepoztlan, it is a quite large house with 2 rooms down and 2 upstairs, swimming pool and a jacuzzi that has extra cost for heating it, the people who attend are offered to help all the time and are very friendly, they have a dog that is loose all the time but does not bother for anything, quite friendly. Very well equipped kitchen. The only thing is that they have a neighbor who all the time is attentive to what happens due to the slightest noise you make asks you not to make ( it should be mentioned that we did not bring a small horn that we brought to a very modest volume and asked us to lower it) The house has a big garden. In case they want to do some sport, there are 2 brincolines that we do not use and games for children Which we don't use either. It's generally just as described. Thank you very much for everything!

4BR Cottage in Jiutepec

Arturo

Excellent, 1 year ago

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4BR Cottage in Jiutepec

Elda

Repeat guest

OK, 1 year ago

It's very nice, the house is the 2nd time I stay with my family but it needs maintenance. The beds truenan horrible, the stove does not serve 2 burners, the gas lamps are useless and we ran out of water because it has a water leak in the upstairs bathroom. German and his wife's attention was amazing all the time they were looking out for us. I hope they do necessary maintenance because the place is very nice.

Host Response

Hi Elda, thank you for coming back with us, your feedback is always very important. The day we were informed about the beds the issue was resolved. Regarding the stove burners weird me, as I personally review the topic and if they are working properly, we wait for them soon¡

The stay was very comfortable and the house is very nice and spacious. The host's attention was always excellent We observed a couple of aspects to improve: the lounge chairs are already somewhat old and uncomfortable to some extent and, by the time we went (late December), the water in the jacuzzi was very cold, although we understand that we were told from the beginning that it was heated to 32 degrees. Maybe it would be nice to ask the temperature at which it is required and calculate the rate on it.

4BR Cottage in Jiutepec

Daniela

Excellent, 1 year ago

We'll be back to try the pool!! We touched cold weather and ended up wanting to swim... We loved it

Excellent place Recommended for quiet rest days, the place and its amenities make it quite comfortable, which makes you not want to leave while you are in there, rooms and amenities according to what is shown on the page, consider that there is a neighbor "sensitive" to noise and can be a bit "rude" but not to leave aside that are matters foreign to the place, I would say enough to ignore it, but it depends on the tolerance of each one, certainly a place to which one after knowing it will want to return

We had an amazing stay at Ilan's property! The house is fantastic, with everything you need for a relaxing and enjoyable vacation. The pool is absolutely stunning, and the mountain views are breathtaking. We spent our evenings around the firepit, which added a cozy touch to our nights under the stars. The jungle gym was a hit with the kids, keeping them entertained for hours. One minor downside is that the oven was broken during our stay, but Ilan informed us that it’s awaiting parts for repair. It didn’t affect our experience too much, as the kitchen is otherwise fully equipped. Also, a great tip: you can ask Ilan to solar heat the pool, which made our swims even more enjoyable. Overall, we had a fantastic time and would highly recommend this place to anyone looking for a beautiful retreat. Ilan did a great job as a host, and we can’t wait to come back!

The place was very nice and neat. Don Germán, the gentleman who takes care of the house, was always attentive and helpful. Very comfortable and get to space. Only if there is a lot of noise, even if there is no music, there is a gentleman of 70 years of age approx Italian who starts to shout in Spanish that people are silent and sometimes also rude. Other than that, everything else is very good. There is a dog named Cici who is very friendly.

4BR Cottage in Jiutepec

Elda

Repeat guest

Excellent, 2 years ago

The house is beautiful!! It is with all the amenities they offer and very clean, my whole family was very happy enjoying everything. Diana and Germán were always very attentive and attentive at all times, with Ilan I always had excellent communication and at all times I support any questions or concerns. The doggie is super affectionate. We had no problems with our puppies because she is very affectionate and calm. We really had an excellent weekend, my whole family had an amazing time and thought we'd come back. I 100% recommend this beautiful place very nice and close to Tepoztlán.

4BR Cottage in Jiutepec

Andres

Repeat guest

Excellent, 2 years ago

Excellent, we will be back for sure!!! There's nothing to improve. We were all very comfortable!

Ilan was always very attentive and great host. We asked him to get to the house before check-in and he did his best to make it so. The house is better than what is said in the ad. Diana and Germán were always very friendly. The garden is huge and the view and the pool are beautiful, there is the possibility of hiring massages. We were a big group for a couple of days, for a wedding, in December. That's why we had the pool temperature. Still, it was a really pleasant experience thanks to the host and assistants. There's feedback about a neighbors complaining about the volume. House rules prohibit music after 9:00 pm. Although our speaker was VERY small, the neighbor quickly approached me at 3 pm in a passive/aggressive tone to ask us to turn it down. This was a little uncomfortable, because we had been there for 1 hour. Therefore, I would reconsider staying if I planned to stay longer using the garden and pool. We didn't want any trouble and we lowered it, but there was little tolerance

4BR Cottage in Jiutepec

Eduardo

Good, 2 years ago

If you are already paying, it makes no sense to charge extra to turn on a jacuzzi, the house already comes with all the amenities and you are renting the entire house... closed rooms that could not be used, the entire accommodation was what we rented and they did not allow us to make full use of the facilities.

Host Response

Hi Eduardo, thank you for your feedback, in fact the listing comes all the information, both the cost of the jacuzzi and the number of bedrooms that are available for rent. We are at your service.

The place is just like in the photos, very nice and quiet. In the house there are 2 people who are attentive to what is needed, in our case there was a fault in a water pipe and it was quickly fixed, the only thing I see as an area to improve are the door plates, some of which are useless. We would definitely come back and thank you very much to Mr. ILan who was very attentive to our arrival and all our questions. I recommend the place, and it also has a very beautiful view.

4BR Cottage in Jiutepec

Omar

Excellent, 3 years ago

Ilan and the house team are great hosts, they always responded on time and the attention was very good! The house is quite good and the area is very comfortable! Highly recommended!!

4BR Cottage in Jiutepec

Cristina

Excellent, 3 years ago

Everything was perfect. The house was very clean, the staff was very helpful, and the garden and house were very nice and well cared for.

The house is beautiful and super comfortable. It has everything you need. The property is beautiful, and the view of the mountains is incredible. Germán and Diana (who take care of the house) are very friendly and willing to help! Communication with Ilan is very good and fast! My family and I had an amazing time. We really enjoyed the tranquility of the area, the pool, the super well-maintained garden, the hike to Tepozteco (10 min by car), the magical village with small shops and restaurants, everything!!!

4BR Cottage in Jiutepec

Paulina

Excellent, 3 years ago

A very nice house, surrounded by nature and with a nice view. We were very well received and the service was very nice. Excellent cleanliness. It's not very close to downtown (approx. 10-15 min by car), but the house was 2 min from the event we were going to, so that was excellent for our purpose.

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