Moon Villa

Moon Villa

Moon Villa was lovingly built to provide a luxurious vacation experience. Every detail was carefully selected to create an elegant and distinctive atmosphere.

Highlights

• Four bedrooms and four bathrooms
• State-of-the-art swimming pool
• Fully equipped kitchen
• Private gated community with 24/7 security
• Six minutes from the beach by car
• Four minutes from Super Aki supermarket
• Five minutes from Chedraui supermarket
• One minute from Cenote Calavera
• Eight minutes from Gran Cenote
• Seven minutes from the ruins

The Space

Moon Villa is located in Riviera Tulum, a private gated community with 24/7 security. The villa is approximately six minutes by car from Tulum’s beaches and four minutes from Super Aki supermarket. Chedraui supermarket is approximately five minutes away by car.

Floor-to-ceiling glass doors at the front of the villa fill the common area with natural light and create a spacious atmosphere. The home’s eclectic collection of furniture and art further enhances its character.

The state-of-the-art swimming pool is located on the ground floor. One bedroom is also located downstairs and has direct access to the pool, while three additional bedrooms are upstairs. Each bedroom has its own en-suite bathroom.

Amenities

• Design swimming pool on the ground floor
• Wireless internet
• Three California king-size beds and two queen-size beds
• Pillows provided on every bed
• Three large sofas
• Air conditioning in the bedrooms and living room
• Bathroom amenities
• Two towels provided per guest
• Fully equipped kitchen
• Coffee maker and blender
• Nutribullet
• Kettle
• Nespresso and filter coffee machines
• Air fryer
• One 75-inch television
• 55-inch televisions in the bedrooms
• Free parking directly in front of the villa

Additional Services

The following services are available at an additional cost:

• Transportation to and from Cancún International Airport
• In-house massages
• Decorations
• Private chef
• Mariachi musicians
• Italian Vespa scooters

Location and Surroundings

Moon Villa is located in southern Tulum, within the Riviera Tulum private gated community. The villa is approximately 1 kilometer from the town center.

Tulum is a popular and rapidly developing destination, so construction may be visible around and next to the villa. There are no construction regulations governing noise in the area, and nearby work may be audible.

The villa is located in the Caribbean jungle, so insects and small animals may occasionally be present. The property is cleaned before every arrival, but guests may still encounter ants, mosquitoes, scorpions, or spiders during their stay. The scorpions and spiders found in the area are not poisonous.

Power service in Tulum can be unstable, and outages may occasionally last through the night. Only one key card is provided for entry to the house. The key card is connected to a slot that controls the air conditioning and electricity, so the air conditioning turns on or off when the card is inserted or removed, similar to systems used in hotels.

Frequently Asked Questions

Do you arrange taxis or transportation?

You will receive an automated link for a private-van driver service that is generally available 24/7. This service works well for transportation needs.

How far is the villa from the beach?

The beach is approximately eight minutes away by car.

Is the pool heated?

Neither the swimming pool nor the plunge pool is heated. Tulum’s normal temperature is approximately 28°C.

Where is the closest shop or convenience store?

Super Aki, Chedraui, and La Comer are nearby. Super Aki is approximately three minutes away by car, while Chedraui is approximately five minutes away.

Can reservations be modified?

Confirmed reservations cannot be modified due to circumstances outside our control. Reservation dates may only be extended if availability permits.

Can additional friends visit the property?

People who are not included in the original confirmed reservation are not permitted on the property.

Can I bring outside vendors?

Outside vendors are not permitted because of previous issues with property care. If you need a decorator or private chef, please let us know and we will provide information about approved options.

Is early check-in available?

Early check-in is generally not possible because the villa is often fully booked and must be prepared for arriving guests.

Are parties allowed?

Parties of any kind are not permitted. Please respect the house and the surrounding community.

Important Information About Staying in Tulum

Construction Noise

Tulum is constantly developing, so unexpected construction or building work may occur near the property. Any noise caused by nearby construction is beyond our control. When ongoing construction is known near the villa, a disclaimer will be included in the listing whenever possible.

Wildlife and Insects

Because Tulum is surrounded by jungle and lush vegetation, encounters with insects and small animals are common. Guests may see small scorpions, tarantulas, raccoons, ants, and other wildlife. These encounters are a normal part of life in the area, and the animals mentioned are harmless.

Essential Services and Infrastructure

Tulum’s infrastructure was not originally designed for the town’s current level of demand. Electricity, water, and internet service may occasionally be interrupted because of weather conditions, maintenance, or other circumstances beyond our control. We will assist guests if these situations occur.

Amenity issues may occasionally arise because of frequent guest use. These situations are considered normal and are not due to negligence.

Pool, Plunge Pool, and Jacuzzi Care

The pools are carefully maintained, but their condition at check-in may vary because of weather, natural debris, or wildlife. A dedicated maintenance team is available to address concerns.

Listing Photos and Property Updates

Last-minute changes may occasionally be necessary because of damage caused by previous guests. As a result, some details may differ from the listing photos. We remain committed to maintaining high standards and providing a comfortable guest experience. Please contact us with any questions before arrival.

Weather and Hurricanes

Quintana Roo is prone to hurricanes and heavy rain. Comprehensive travel insurance is recommended to cover cancellations related to these or similar events.

Navigating Tulum

Tulum is a rapidly growing town, and some streets may be difficult to locate or may not be fully paved. Zip codes can vary, and some streets have identical or very similar names.

Precise villa location details will be provided through Airbnb chat one day before check-in. Complete check-in instructions will also be provided, and we will assist you throughout your stay.

Humid Climate

Tulum has a highly humid climate, particularly during the wet season. Guests should be prepared for muggy conditions and natural changes in construction materials, such as Chuukum stucco, which adapts to the humid environment.

External Parties and Noise

Tulum attracts families, groups of friends, business travelers, and visitors looking for nightlife. Parties are common, especially during holidays. Although parties are not permitted at the villa, external events are beyond our control.

If loud music from an outside party disturbs your sleep, we will do everything possible to assist. However, we cannot be held responsible for noise originating outside the property.

Concierge Services

Our specialized concierge team can help arrange third-party services before or during your stay, including:

• Tours
• Transportation
• Private chefs
• Yachts
• Spa services
• Decorations

We can help coordinate these services but are not responsible for issues involving external providers. If a concern arises, we will assist with communication and resolution, but we cannot be held accountable for circumstances outside the villa.

Concierge service is available from 8:00 a.m. to 10:00 p.m. It is not a 24-hour butler service.