8BR Villa in Valle de Bravo

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Mario

6 months ago

The place is very spacious, ideal for large groups. The owner gave me the opportunity to celebrate my son's birthday, and everything was perfect. As for the property's amenities, I think it needs general maintenance and better attention to ensuring that there is water in each room, since every day we had to wait for the water to come on before we could take a shower. But overall everything was very good.

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Giovanni

7 months ago

We stayed for the weekend and overall had a very good experience. The service from Olga and the other people who took care of us was excellent: always attentive, friendly and decisive. The food was delicious and very well prepared. As a point to consider, during our stay the power went out on 2 of the 4 days, which did affect some activities we had planned inside the house. We understand that this may be an external issue in the area, but communication/alternatives could have been better. Other than that, the house is highly recommended and the staff does a great job.

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Omar

8 months ago

The property is a very large house, with a large plot of land and comfortable capacity for large groups (in our case there were 15 of us). There are three old-style cabins, and although the space is good, the property generally needs updating and more maintenance to live up to the price. During our stay in December, there were some operational issues: one of the cabins had no heating, the internet did not work in one of them, one of the refrigerators was not working and there were only two small televisions for the size of the group. The cabins and the main house were cold even with the fireplaces lit. On a very positive note, the staff's service was excellent. Olga and her team, as well as Beto and Amada, were always very attentive and helpful, which made the stay much more pleasant.