Location Design

Welcome to Polanco

Welcome to our fully equipped apartment in the heart of Polanco. Spacious, bright, cozy, and thoughtfully designed, this well-located home is an ideal base for your stay in Mexico City.

Enjoy a fully equipped kitchen, spa-style bathroom amenities, comfortable beds, and quality linens. After exploring the city, you will love returning to this peaceful retreat.

The Space

Mi casa es tu casa.

We hope every corner of the property makes you feel at home from the moment you arrive.

Mexico City is known for its pleasant, mild climate. Ceiling fans are typically sufficient to keep the apartment comfortable during your stay.

For year-round comfort, each bedroom includes premium hotel-quality linens, blackout curtains, and a portable heater to help ensure a restful night's sleep in every season.

The apartment is arranged on a single level, with spacious areas designed for both gathering and privacy. Abundant natural light fills the home, creating a warm and inviting atmosphere.

Located next to Parque Lincoln, this charming apartment places you in the heart of Polanco, a cosmopolitan and vibrant neighborhood filled with restaurants, bars, and popular tourist attractions. Whether you are visiting for leisure or business, everything you need is within easy reach.

Amenities

• Three private bedrooms with blackout curtains
• Two full bathrooms with botanical amenities
• Comfortable beds and quality linens
• Ceiling fans in each room
• Portable heaters
• Portable tower fan
• Fully equipped kitchen
• Filtered drinking water
• Washer and dryer
• High-speed Wi-Fi
• Smart television
• Luggage drop-off upon request
• Safe neighborhood in an excellent location
• Close proximity to the city's top attractions

Guest Access

Guests have full access to all areas of the apartment during their stay. Please make yourself at home and enjoy every corner of this welcoming space.

Concierge Services

Our Concierge Team is available to help you make the most of your time in Mexico City. Whether you are celebrating a special occasion or looking for a seamless travel experience, we can arrange personalized services before or during your stay.

Popular services include:

• Round-trip airport transportation
• Private transportation within the city and hourly drivers
• Curated experiences in Teotihuacán, including hot-air-balloon options
• Private trajinera experiences in Xochimilco
• Taco tours and authentic culinary experiences
• Lucha Libre experiences
• Private chefs and in-home breakfast experiences
• Grocery pre-stocking before arrival
• In-home spa treatments and massage services
• Housekeeping and laundry services during your stay
• Birthday, anniversary, and special-occasion decorations
• Traditional Mariachi performances at the property

For the most comfortable experience, we highly recommend using our private transportation services. Our trusted drivers can assist with airport transfers, point-to-point transportation, hourly chauffeur services, personalized city tours, and transportation for larger groups. This allows you to explore Mexico City comfortably without worrying about traffic, parking, or logistics.

Uber is also generally available throughout the city.

If there is something special you would like to experience during your visit, please let us know. We will be happy to create a personalized itinerary and coordinate the details so you can relax and enjoy Mexico City.

Location

Polanco is one of Mexico City's most desirable and walkable neighborhoods. The apartment is surrounded by renowned restaurants, cafés, bakeries, bars, parks, boutiques, and local shops. Many of the city's best experiences are just a short walk away.

The property is located in a peaceful, secure area where you can relax and feel at home.

Cleaning Service

Cleaning during your stay is available upon request for an additional fee, subject to staff availability and service hours.

Professional Photoshoots

A professional photoshoot at the property is subject to an additional fee of $15,000 MXN.

If you would like to film a video clip, please share more details so we can confirm the applicable rate.

City Infrastructure

As in many major metropolitan cities around the world, occasional odors near drains or bathroom areas may rarely be noticeable. This can occur particularly during Mexico City's rainy season or while the city performs maintenance on its public water and drainage systems.

These situations are uncommon and temporary. They originate from the city's infrastructure rather than the property, typically dissipate quickly, and do not affect the home's functionality, cleanliness, or overall comfort.

Thank you for your understanding as part of experiencing one of the world's largest and most vibrant cities.

Plumbing

To protect the home's plumbing system, please do not flush anything other than human waste.

Dispose of the following items in the provided trash bins:

• Toilet paper
• Wipes, including flushable wipes
• Sanitary products
• Cotton swabs
• Paper towels
• Tissues
• Any other objects

Caring for the Property

Small actions make a big difference:

• Close doors and windows when leaving the property.
• Report maintenance issues as soon as possible.
• We provide one towel per person per stay; please be mindful of water usage.
• Turn off lights, ceiling fans, portable heaters, and appliances when they are not in use.
• Treat the property as you would your own home.

Photography and Property Condition

The listing photos were taken by a professional team and accurately represent the space. However, minor differences may appear over time due to natural wear and tear, despite our efforts to keep the property in excellent condition.

Previous guests may occasionally cause minor damage, such as scratches, stains, or malfunctioning equipment. If you notice any issue, please inform us immediately so we can address it promptly.

Thank you for helping us preserve the property for future guests.

Connecting With Our Guests

Our team will be as present or discreet as you prefer. We are here to make your experience in Mexico City as pleasant and enjoyable as possible.

Our staff can assist with:

• Local recommendations
• Transportation arrangements
• Restaurant reservations
• Activity suggestions
• Questions about the property

The Concierge Team is available every day from 7:00 AM to 10:00 PM. For the fastest assistance, please keep all communication within the reservation platform whenever possible. This helps our team track requests efficiently and ensures that communication remains documented if an unexpected situation arises during your stay.

An emergency phone number is provided in the listing. For urgent situations outside Concierge operating hours, from 10:00 PM to 7:00 AM, please contact the emergency number and a member of our team will assist you as soon as possible.

House Rules

Social gatherings are welcome, but parties, excessive noise, DJs, large speakers, and disruptive behavior are strictly prohibited.

Welcome to Mexico

Our intention is not to impose unnecessary restrictions, but to preserve a safe, comfortable, and enjoyable environment for everyone.

We are committed to making your stay effortless, enjoyable, and truly memorable.