Studio in San Antonio Palopó

They're building around, so there's not much privacy and the noise is constant. When we arrived, we found the place dirty. We contacted Velvet and they immediately sent someone to clean. The cabin is nice, but there's construction in front, so the photo no longer matches the one posted. There is no air conditioning, and in the afternoon it is impossible to be inside the cabin. They should at least have some curtains to protect us from the scorching sun. I think the price is high. The plants on the balcony near the hot tub are dead, meaning there's no maintenance.

Unfortunately, our stay was disappointing. The property is difficult to access since the roads leading to it are mostly dirt roads. When we arrived, the house was extremely hot because the sun directly hits the windows. The restrooms were not clean and had visible stains. We also found a spider in the restroom and a scorpion in the sink, which made us feel unsafe. In addition, there was active construction on the balcony area with the best view, and workers were present during the day, giving us very little privacy. Overall, the cleanliness, maintenance, and ongoing construction negatively affected our stay.

Me and my girlfriend are experienced travelers and are very grateful to be welcomed into a new place. With that being said our experience here was nothing like advertised. It was hard to enjoy the beauty. We arrived hours after check in after traveling for 24 hours. The space was not clean. Thick layers of dust all over the floor the counters the stove, the hot tub, we couldn’t even take our shoes off. We were given wet towels and couldn’t even shower. As I mentioned we arrived hours after check in so the lack of care and attention was disappointing. This was communicated & resolved the next day which we appreciated and were excited to finish out our stay until we realized the house we were staying in was having construction done with no notice. 6am-9pm there were loud workers, talking playing music it was very hard to enjoy what is marketed as a relaxing and peaceful cabin. In addition, these workers were men who were looking into our place/curtains. Deeply uncomfortable/unsafe.

The cabin has a beautiful view, the surroundings are under construction, there are workers from 7:30 am and loud music, (since it is a glass cabin they have a view inside the property) the place complies with what you see in photos, the special experience for being my mom's birthday. As an important point for future guests, it is very important not to omit 4x4 vehicles, access is complicated and we recommend going prepared, we consider that the description of the adventurous experience should be more detailed, as tourists we did not know the inaccessibility of the road conditions. (We had an accident on the way back because the clutch cable broke due to forcing gears), Have a good week MG