10BR Villa in Tulum

by Genos

Tulum, Mexico

10

Beds

10

Baths

16

Guests

4.8

37 reviews

Guest reviews

4.8

· 37 reviews

4.7

Cleanliness

4.8

Accuracy

4.9

Communication

4.8

Location

4.9

Check-in

4.8

Value

What guests are saying

5

Victoria

1 month ago

stayed here with a bachelor/bachelorette party there was 17 of us! With the two villas it was soo spacious and everyone loved their rooms - especially having our own bathrooms in the rooms! The pool was service throughout our stay which was a plus. We only had one night where we were a little too loud and the cops came but they were really nice and just told us to go inside and we did! Also Stephanie that helped us through ama concierge made our whole trip run soo smoothly. She helped us arrange rides, dinner, a beach day and a chef. Our chef was through wasabi please recommend tye she ended up coming back to feed us last minute and everything was so tasty! Would definitely come back here or recommend any day!

4

Jolinette

1 month ago

The place looks just as it shows in the pictures. The Airbnb is a good size for large groups of people. The beds were comfortable and the concierge made things easy for planning. The stairs can be a bit iffy due to how steep they are. The grounds could be better kept so that we can enjoy the outdoor area out by the pool as well. The AC units worked. Some toilets had trouble flushing but we were assisted quickly. The pools water was pretty low, but they came in to fix it quickly; it looks clean however there was small things that could be better taken care of such as the stained towels and dusty mat in the villa living space. Overall the stay was great! The location was really walkable and Stephanie really did well communicating everytime we needed her which was top tier service!

5

Heather

2 months ago

We had a wonderful stay here during my bachelorette party. The host was very communicative and connected us with chefs, boat operators, and tour guides. The houses were beautiful and spacious, and the pools were wonderful. Thank you for such a special trip! Highly recommend staying here.

5

De’Andre

2 months ago

Great place safe area stores around in walking distance.

2

Bria

4 months ago

Overall the Villas are as described, but there is a lack of attention to the property. Clearly a walk through was not done before our arrival. We had several issues, ceiling fan not working, clogged shower drain that lead to water all over the floor, sink leaking to the floor, issue with one of the toilets, stray cat on property. . Frank the maintenance guy did a great job addresses the issues quickly. Before leaving the microwave and stove power went out. Cleaning was not up to par as we found items in the couch and on the lamp shades from previous guest. We enjoyed our stay, but clearly the property was not inspected before hand.

4

Jesus

5 months ago

The place was nice, they helped with catering food and offered other concierge services. Stephanie (co host) was very responsive and reached out throughout.

5

Lexie

5 months ago

This villa is incredible! I highly recommend it. I've stayed numerous times and will absolutely be coming back again very soon. The pools are amazing. The security at the front is incredible, and the kitchen is well-equipped.

5

Mike

5 months ago

This was the perfect house for our group of 11. We had so much space to hang and everything was clean and accurately described. It also felt very safe and was walking distance to some shops and restaurants which was helpful. Besides the house, the concierge staff with the house were incredibly helpful. They helped us book chefs, transportation, and excursions. They made this a truly seem less trip. 10/10 experience

5

Taylor

6 months ago

We had a great stay. The property is beautiful there’s no doubt. Stephanie was helpful getting rides and activities set up for us. There are several markets and coffee shops and restaurants nearby that we enjoyed walking to. The neighbors are extremely close, which we didn’t realize. With a group size this large for this home, it was difficult to be quiet and we were contacted before 10pm our first night. If you’re looking for a place for a large group, consider your groups ability to meet quiet hours. The house looks and feels like a tropical paradise, and everyone has their own room and bathroom which is great. We also really enjoyed having two kitchens.

5

Behrouz

6 months ago

An excellent weekend for a group! Stephanie's concierge service was great. Thank you very much for everything

Location

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