Villa Aura

4BR Villa in Tulum

by Su

Tulum, Mexico

4

Beds

4

Baths

8

Guests

Guest reviews

4.8

· 91 reviews

4.7

Cleanliness

4.8

Accuracy

4.9

Communication

4.8

Location

4.8

Check-in

4.7

Value

What guests are saying

5

Viktor

3 months ago

Our stay was relaxing. Gated community made it that much nicer. The house was beautiful and very spacious. Very response and helped with all our needs.

5

Camille

7 months ago

It was a lovely stay! Maybe there were a few dishes missing for cooking, but otherwise, it was really great. We felt safe! 😊

5

Kathleen Josienne

8 months ago

Everything was beautiful and organized

5

Andrea

9 months ago

Loved it😍

4

Ismail

1 year ago

The place comfortably fits 8 people, not including the sofa, and it’s very spacious. I really appreciated having a washer/dryer, which isn’t very common in Mexican Airbnbs. We did experience a brief electricity issue for a few hours, and a couple of us had concerns about the cleanliness of some rooms. However, the hosts were responsive and addressed our concerns. The residence amenities are also excellent!

5

Linda

1 year ago

superb villa , neat rooms and good bedding. beautiful communal pool with barbecue to book. pool as advertised in the unheated listing so not very hot at all! the problem with the hot tub has not been totally resolved, it is cold and not cleaned,the nozzles do not work like a hot tub! close to the city center and shops and especially the archaeological center of tulum.

5

Maria

1 year ago

I stayed at Susana’s place with a friend and our kids, it was the perfect place to come home after beach days and Tulum activities. The townhome is beautiful, with all the amenities, Susana’s team was always quick to respond to any questions. The condominium pool was a big hit with the kids who enjoyed going there at the end of the day. The townhome is situated between the beach and the town so everything was easy to drive to. Excellent stay!

5

Alex

1 year ago

Perfect for our girls trip. Everything about this place is amazing. Firstly, the airbnb was stunning. Beautifully decorated, without clutter. The rooftop pool was amazing. Every room has air conditioning. Communication was easy. Anything we needed or questions we had were replied to very quickly. Location was excellent! Private but next to everything we needed. Highly recommend. I would stay here again next time I return to Mexico. 5⭐

5

Jonah

1 year ago

When we saw the photos online we loved it, but once we opened the door for the first time I have to say that our expectations were greatly exceeded, everything was very clean and tidy. There are details that mark and that was the decor, you can tell the dedication the guys have put in this place, as soon as we walked in we felt right at home. The guys responded immediately, any questions or issues, regardless of the time they gave us solutions. I highly recommend this Airbnb and of course we'll be back sooner rather than later.

Host replied

2

Simon

1 year ago

I’m afraid to say we were very disappointed with the house from the start, the photos published are nothing like the real house, it wasn’t thoroughly cleaned when entered, so had to ask for cleaners to come. Not enough towels and no pots and pans. No tea towels etc etc. the outside of the house had a leak from the roof and was all brown and dripping with water. The bedroom closet was damp and dirty. Upstairs outside the little plunge pool was very dangerous to get in one slip you could fall over the side of house ! No nice area to sit out. The pictures you’re let to think the pool is attached to the house but it’s not and it was awful when you go there not clean the pool was dirty and the chairs were very grubby. So disappointed I can’t tell you. Very let down. You cannot publish something describing it as deluxe when it’s clearly not at all. We felt cheated in fact.

Location

Location shown is approximate (within 1km radius)

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Hosted by Su

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