Aldea Thai

3BR Luxury Penthouse in Playa del Carmen

by Rodrigo

Playa del Carmen, Mexico

3

Beds

3

Baths

10

Guests

4.8

34 reviews

Guest reviews

4.8

· 34 reviews

4.7

Cleanliness

4.8

Accuracy

4.9

Communication

4.9

Location

4.9

Check-in

4.6

Value

What guests are saying

5

Noam

3 months ago

Very well designed and beautiful apartment, very close to Fifth Avenue

5

Yesenia

3 months ago

My family and I enjoyed our time here. It was nice and spacious for all of us. Everyone was friendly and responsive when needed. We will definitely be back.

5

Marlyce

6 months ago

This place was wonderful. Renzo was helpful, responsive and we will be back.

5

Taylor

7 months ago

Great stay, exactly as pictured. Walkable to the beach and shops/restaurants. The rooftop was amazing! Renzo was very responsive and quick to address a few minor things that came up during our trip.

5

Jossy

7 months ago

Loved the location, the staff was friendly and super helpful when giving recommendations and making reservations. We used their transportation services and it was great.

5

Martin

8 months ago

Wow! Book this place immediately. Incredible location with immediate proximity to the beach and to the Main Street, but the rooftop area is so comfortable we spent most of our time relaxing at the condo. I saw some negative reviews of complex in general, but it all depends on the individual property manager. This unit looks exactly like the photos, very clean, excellent communication. Our crew wants to book for next year!

5

Lisa

8 months ago

Our family of 6 (adults and kids) really enjoyed our time here. We loved the rooftop area, and the pool is much bigger in person! It was incredibly quiet, and we loved playing board games in the outdoor space. The condo is so close to restaurants and shopping, that we were able to walk everywhere. The staff at the front desk are very accommodating. The beds are comfortable, and the rooms were spacious. We never felt like we were on top of each other. The decor is very chic, and welcoming at the same time. The hotel bar/pool area is a big bonus! The water jug for drinking was very much appreciated. We had everything that we needed and then some! The only thing I would suggest, is possibly more bath towels. There were only six towels, and with four girls, we didn’t have enough. That being said, the property manager was more than willing to drop off more towels, and was very responsive and helpful! We would definitely stay here again! The hosts were happy to answer any questions!

4

Molly

9 months ago

The location was great. Right next to the beach, and less than a 5 minute walk to great restaurants. Renzo, the property manager on site was so responsive, which we appreciated. The place was clean and mostly as expected. We also had plenty of space for 6 adults and 3 young kids; it was designed very well for multiple families. In terms of things I would suggest improving: While Renzo was very quick to respond, I felt like we had to reach out to him a lot for things like water, paper towels, towels, toilet paper, etc. Those are all provided, but for example, we had one towel per person for four days. People will use more than that, typically, and while we received more, we were always wishing extras were available so we didn’t have to bother him to ask for additional things. The bunk beds are likely appropriate for older/bigger kids but when we got there, I did not think they were the safest option for our 3 and 5 year old. There were some plumbing issues that Renzo addressed.

4

Savannah

9 months ago

This place does look like the pictures; it's a very beautiful penthouse. There was plenty of space for my family of 5, 2 adults & 3 teens. We are a very active family, so we didn't spend much time inside except for the two days when it rained. Renzo, the property manager, was amazing & very responsive. We never had to wait more than a few minutes for a response. He went above & beyond to provide us with information. The Concierge never responded to us and if they did it was a day or two later. Cons for us, there isn't an oven or a grill on the roof top to cook, there is only a 4 burner cook top. No bowls bigger than a cereal bowl. It would be helpful to have a house manual, excursions, restaurants, grocery stores etc. The hot water runs out fast; you have to wait about 20 minutes in between each person to shower. The biggest con was the public beach, we didn’t realize how crowded it was & you have to pay ALOT for a very small portion of “beach club” access.

5

Rob & Annie

1 year ago

Great place and exactly as described.

Location

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