Two 18-meter pools and an outdoor jacuzzi anchor this private luxury villa in Tulum. With 11 bedrooms, 12 bathrooms, and space for up to 24 guests, it includes two houses and concierge service.
The Space
Private Hacienda for Your Group
Hacienda Zalama consists of two houses rented together exclusively to one group. Combined, they offer:
- 11 bedrooms
- 12 bathrooms
- Accommodation for up to 24 guests
- Complete privacy, with no shared access to other groups
The two-house layout allows guests to spend time together while maintaining additional privacy when it is time to rest. The property is well suited to family reunions, vacations with friends, and company retreats.
Both houses and all hacienda facilities are included in the reservation.
Pools and Outdoor Relaxation
Enjoy two swimming pools, each measuring 18 meters in length, along with an outdoor jacuzzi for up to eight people. These spaces provide opportunities to cool off, relax, and spend time together between adventures in Tulum.
Concierge Service
Concierge service is included before and during your stay. The concierge can assist with:
- Transportation arrangements
- Private chef bookings
- Bartender services
- Grocery and drink stocking before arrival
- Experience reservations
- Coordination of additional services based on your group’s needs
During your stay, the concierge remains available to answer questions, assist with reservations, and coordinate requested services.
Dining and Kitchens
The hacienda includes:
- Two fully equipped kitchens
- A dining area with seating for 22 guests
- A professional flat-top grill
Prepare meals together or arrange a private chef through the concierge for an additional cost.
Comfort and Entertainment
- Air conditioning in every bedroom
- 55 Mbps Wi-Fi
- 80-inch Smart TV
Important Information
- The hacienda includes two houses rented together exclusively to the same group.
- Maximum overnight occupancy is 24 guests across 11 bedrooms.
- The dining area seats 22 people.
- The outdoor jacuzzi accommodates up to eight people.
- Concierge service is included; additional services are booked and charged separately.
- For grocery and drink stocking before arrival, send your list at least 72 hours in advance.
- Chef, bartender, and wellness services must be arranged exclusively through the property’s approved providers. Outside providers are not permitted for these services.
Guest reviews
4.8
· 60 reviews
4.6
Cleanliness
4.7
Accuracy
4.9
Communication
4.8
Location
4.9
Check-in
4.7
Value
What guests are saying
5
Cesar
4 weeks ago
Everything was good. Very good service.
5
Kaleb
3 months ago
This place was phenomenal and was able to host all 16 of us perfectly. Extraordinarily clean, beautiful location, private, and safe. It was larger than expected, the two main houses were incredible and the pools the best. A taxi service was used to get into town and was absolutely worth it. Great price too! The host was super responsive and they were able to accommodate all our requests and provide suggestions as well. Could not have gone better. (Be careful on the patio when exiting the pool, very slippery if your feet are wet)
5
Jen
3 months ago
This home was very spacious and comfortable, easily accommodating our group of 19 people!!The hosts were attentive and responded quickly whenever we had questions. We experienced a couple of minor issues during our stay. The kitchen lights stopped working, and although one of the pools was clean, the water had a green tint, so we were only able to use one pool. I let our co-host know, and by the next morning they had fixed the kitchen lights and arranged for housekeeping, which was a great gesture. Other than that, the listing was exactly as described, and the photos accurately reflected the property. Overall, we had a great stay!
5
Tyaun
4 months ago
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4
Kayla
4 months ago
Daniel was an excellent host from start to finish. He went above and beyond to help coordinate our airport transportation, dinner reservations, yacht excursion, and in-villa massages, which made planning our trip incredibly easy. He was also very responsive and addressed any concerns we had as quickly as possible. The villa itself was spacious and worked well for our group, though there were a few maintenance issues during our stay, including some plumbing challenges. Daniel was attentive whenever we reached out and worked to resolve issues promptly. Overall, we had a great trip, and much of that was thanks to Daniel’s hospitality and communication.
5
Madison
4 months ago
12 of my friends and myself stayed at Ruben’s and we had a great time! There was plenty of room for everyone and each room was spacious enough for suitcases and hanging clothes. Each room was clean and the bathrooms were nice. Each room had AC. We had an issue with one of the fridges but the other fridge worked just fine! We had concierge waiting for us to greet us and give us a lay of the villas which was nice because not all of us arrived at the same time so it was helpful that concierge was there to let in my guests before me. Daniel was able to get transportation ready to go and on time for all of our excursions. Having reliable transportation was a great and much needed addition. Also offered really yummy food spots and was on time with all replies. All in all, it was a great stay and all of my guest enjoyed themselves. We would all stay here again! Don’t forget, Tulum is a jungle and you are emerged in wildlife.. There are critters and wildlife around! A great stay overall!
1
George Arthur
5 months ago
the expectations set by the listing. One of the biggest issues was being repeatedly pressured to pay additional money for a chef service based on claims that we had an extra person attending dinner. We repeatedly explained that there was no extra person, yet the requests for additional payment continued. The constant accusations and pressure to pay more money felt like harassment and created unnecessary stress during our stay. The property itself also had several maintenance issues. The oven did not work, three toilet seats were broken, and a ceiling fan fixture was damaged and hanging from the ceiling. There were large red and yellow stains on multiple walls, and the kitchen countertops were heavily chipped, with actual pieces of granite missing. Overall, the condition of the home and the repeated attempts to charge us for a nonexistent extra guest left us very disappointed.
Host replied
5
Evan
5 months ago
This place was perfect for a larger group. We had 20 people for a bachelor party and it easily accommodated everyone for sleeping and large group dinners at the Airbnb. The two pools got a lot of use and we silent plenty of time catching some sun and place. Easy to walk to the downtown strip of Tulum and shuttle/taxi drivers easily accessed the Airbnb. Great vibe, fun place for photos, and it was smooth check in and check out.
5
Raj
5 months ago
Property was great! Wish some of the communication regarding pricing on transportation was a little more transparent, but all in all no complaints otherwise
5
Dar
6 months ago
Amazing time with my friends here. Huge space, two fully equipped kitchens, very nice pools. Rooms were all clean and very well air-conditioned. 10/10 would recommend to anyone.
Location
Location shown is approximate (within 1km radius)
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