Isla Residence TiagoTian

Hotel Amenities

• Eight large swimming pools
• Adult pool
• Paid beach club
• Lazy river
• Water slides
• Spa treatments
• Gym
• Children’s playroom
• VIP cinema room
• Three restaurants
• Tennis court
• Paddle tennis court
• Bike path
• Landscaped green areas

The Space

Every bedroom has a private bathroom. The service room is suitable for accompanying staff or nannies, and many guests use it depending on the size of their group.

The property includes everything needed for a comfortable vacation. The private beach club offers a luxurious setting, and golf cart transportation is available throughout the complex.

The location is especially convenient because it is next to La Isla shopping mall. A private door located 20 meters from the tower provides direct access to the mall, making it easy to bring strollers and children without using a car. In the evening, Harry’s restaurant is practically across from the apartment, while SHU is only 50 meters away.

Guest Access

The family-friendly complex offers amenities for both children and adults, including:

• Clubhouse with a fully equipped gym
• Spa with seven massage rooms, a shower, steam room, and sauna
• Outdoor children’s play area
• Children’s playroom
• Games room with billiards and table tennis
• Two swimming pools
• Garden
• Beach club
• Courts for various sports

To visit the beach club, request a golf cart to pick you up. The beach club includes restaurant and bar service, and children are welcome.

Additional Information

Daily cleaning service is mandatory and costs 500 pesos. The cleaner is trusted, patient, and experienced with young children. She can play with them and provides attentive care.

She can also prepare simple meals such as chilaquiles, quesadillas, and eggs to order, as well as more elaborate dishes. Cooking costs an additional $200 per day, separate from the cleaning fee. She can also purchase items from outside upon request; taxi expenses are paid separately.

Payment is made directly to her in cash, by deposit, or by bank transfer. The fee applies from the day of check-in through the day of check-out.

For groups of 10 or more, an additional guest fee of $750 per night applies. Extra mattresses are available, and guests may use the living room and service room. Both children and adults count toward the total number of guests.

• Check-in: After 3:00 p.m.
• Check-out: Before 11:00 a.m.
• Early check-in or late check-out: $1,500 each, subject to availability and advance coordination

Residential Rules

Maximum Number of People in Common Areas

The permitted number of people is based on the apartment’s size:

• 0–120 square meters: 6 people
• 121–160 square meters: 8 people
• 161–200 square meters: 10 people
• 201–240 square meters: 12 people
• 241–280 square meters: 14 people
• More than 281 square meters: 16 people

Fines by Infraction

• Coolers in swimming pools or use of non-white towels: $3,000; second warning
• Pets in restricted areas or elevators: $3,000; second warning
• Use of oversized inflatables; maximum permitted size is 120 centimeters: $3,000; second warning
• Service staff or nannies using the swimming pools: $5,000; second warning
• Hanging towels or clothing outside, including on balcony railings: $3,000; second warning
• Excessive noise or disturbing the peace on terraces, including parties: $5,000; second warning
• Throwing trash from balconies or spitting onto neighbors’ terraces: $5,000; second warning
• Pets inside swimming pools: $15,000 direct fine
• Driving faster than 25 kilometers per hour in parking areas: $2,000; second warning
• Using all-terrain vehicles, motorcycles, golf carts, or cars on bicycle and pedestrian paths, except for the section from Bali to the beach club: $5,000; second warning
• Bringing vendors into common areas or the concessioned beach area without administrative authorization: $3,000; second warning
• Using common areas without a badge or bracelet: $1,500 per person; second warning
• Parking in another person’s assigned space without the owner’s or administration’s consent, or parking in a disabled space for more than 15 minutes: $2,000; second warning
• Any other violation covered by the regulations: $1,000; second warning