Villa Chocolate

I would like to say that my experience at the property was, in many ways, very positive. The place is truly comfortable, pleasant, and exudes a tranquility that is greatly appreciated. It certainly delivers what you expect in terms of rest and relaxation. However, I must express my dissatisfaction with the additional electricity charge. During my stay, I was charged a total of 1,300 córdobas for electricity usage alone, which I consider excessive and unreasonable. This charge brought the total cost of my stay to approximately $500, when the initially expected price was $405. This significant difference creates a feeling of lack of transparency and affects the overall perception of the service. I think it's important to note that these kinds of additional costs are very expensive: $0.40 per kilowatt-hour. Too much

The house does not meet expectations, in the group's opinion, it is overpriced, the photo of the pool is nothing like the reality, it is not maintained and small, in the bathrooms there was no shampoo, conditioner, there was no iron, hair dryer, there was no purified water, (the manager left one on her own) there was no paper towel or cloths to clean in the kitchen, the furniture is quite deteriorated, the charge is too high for the conditions of the house (we paid 285.29 dollars, in addition to that you pay entrance to the complex 36 US dollars and charged for electricity 40 US dollars, we think it is exaggerated for the short time we were at home, we arrived at 3:30 pm, we went to the pool, then to dinner outside the complex, we returned at 10 pm approx. And to sleep, we had breakfast and went to the pool, had lunch outside and then returned for the suitcases, there may be problems with the electricity, because 2 air conditioners did not work, and the charge for electricity is too much.