Santiago

The apartment is as shown in the photos and the location is excellent. However, there are a few details that could improve. The listing does not mention that the apartments' beach club is out of service; instead, access is offered to the pools of one of the Mayan Palace hotels and its private beach. This was a bit inconvenient for us, as they are far apart and you need to use the hotel carts to get around. The apartment does not have air conditioning in the living room, dining room or kitchen, which made family life difficult on very hot days. The bathrooms do not include soap or shampoo, do not have adequate space to place personal items inside the showers, and require some maintenance. The living room has stains from use. The experience was very good, but with attention to these details, it could be excellent.

We were two families with children, and we were very happy and comfortable. The entire apartment is very well equipped, clean, tidy. Highly recommended for going as a family, since the pool is very close and having the option of the Mayan beach club is a bonus that we took full advantage of. Thanks for your attention, and we will definitely be back.