Guillermo
Reviews
Superhost156 total reviews
86% rated 5★
156 reviews
4.83
2022–2026
156 reviews
Edwin Abraham
Excellent, 1 month ago
Everything was perfect
Criss
Excellent, 1 month ago
An excellent place to stay, location, and communication!!
Karen
Excellent, 1 month ago
Good
Sean
Excellent, 2 months ago
wonderful neighborhood
Daniel
Excellent, 3 months ago
I felt at home
David Adrian
Excellent, 4 months ago
The place met our expectations, and Guillermo was always attentive at all times
Juan
Excellent, 5 months ago
The stay was pleasant, the apartment met our needs, and the location was spectacular. Guillermo is a great host, an excellent person
Diana
Excellent, 5 months ago
Everything was excellent, and the view at night is amazing. Guillermo was always very attentive :)
Luiza
Excellent, 5 months ago
The place is even more beautiful than in the photos; it would simply make a beautiful movie set! It's huge and very comfortable. We loved every moment there. It was a good stay, but very pleasant. Unfortunately, the water filter wasn't working, but it wasn't a huge issue. We went to a nearby market and bought water. It is important to know that there is a charge for the ecobag, so please remember to bring your own bag. The neighborhood is very quiet and safe. I had no problems and didn't feel in danger at any time. We didn't use the parking space, but everything seemed fine.
Host Response
Luiza, thank you so much for your feedback and recommendations. We are sorry about the drinking water filter; it is now working properly. You are welcome at our place anytime you like.
Luis
Good, 6 months ago
Everything was great, highly recommended
Carlee
Excellent, 6 months ago
Wonderful place in a great neighborhood with beautiful views! The place was exactly as described and fit our group very well. It’s very spacious and beautiful! The host is very strict on guest limits so, though we were visiting friends in the city, they were not allowed to come into the building even to drop off food for us. So overall this place was really great, but keep that in mind if you need some flexibility in that.
Matthew
Excellent, 6 months ago
Great central place with spacious rooms , nice views , excellent for big groups.
Diana
Excellent, 7 months ago
Good place, quiet building, not noisy, comfortable rooms for groups, easy access
Denise
Good, 8 months ago
Great views, easy accessibility. Guillermo was very responsive to issues we had (water for showers can be temperamental), checked in on us periodically to make sure we were good. (Even after the earthquake!). Would recommend a couple more towels a few more things to equip the kitchen, but these are always a personal preference. Front desk security personnel were friendly and helpful! Location is great for easy access to a market (City Market) just down the street, restaurants, and walking distance to parks. Wanted to emphasize again that when we did have issues, Guillermo was always, always responsive.
Laura
Excellent, 8 months ago
Very spacious and beautiful view.
Diego Francisco
Excellent, 9 months ago
We are happy with the stay at the Airbnb
Sharon
Not good, 9 months ago
Host has extra fees for everything, he wanted to charge me for extra people cause when we arrived the place my brothers helped me with the luggage (they were staying in a different Airbnb) and he insisted that we were more than the allowed guest, he asked me to be extra careful with the decoration of the house cause there was 2 kids staying with us, and also about the cleaning to take out completely all the trash before leave (extra fee if not), the place wasn’t completely clean, we found socks behind mattress that didn’t belong us and dust all over the place, also there is a bad smell coming from one of the bathrooms, the location was good but wasn’t pleasant to be dealing with this kind of situation when you’re on vacation
Host Response
The problem is not the additional charges, the problem is that you did not read the regulations and/or ignored them. Regarding what you indicate about being careful with the decoration, it was not only indicated about the decoration, it was indicated that there were terraces and stairs simply with the intention of generating greater caution since he stayed with 2 children. As is common, the removal of garbage is simply requested for hygiene and building regulations. He also says that the place was not completely clean and then he says that there was dust everywhere, this is totally contradictory, He also mentions that there was a sock behind a mattress and that there was a bad smell in one of the bathrooms. Because throughout your stay you did not let me know about the alleged dust, sock or bad smell, so that I could support you. At no time in the conversation we had during the stay did he let me know about this, which he mentions when rating. This makes it very strange
László
Excellent, 9 months ago
Everything was in order; we had a great time.
Maria Enysa
Excellent, 9 months ago
The apartment is as described - enough space to bring your family - comfortable beds and space for everyone to live together - it has everything essential for short or long stays and the area is safe.
Enrique
Excellent, 9 months ago
Excellent place, easy to get to and in a very good area. The place is large and has a wonderful view.
Natalia
Excellent, 10 months ago
The apartment is beautiful and very spacious, definitely a great option to stay in CDMX. I also loved it because it's close to many things!!! Thanks for your attention :))
Chris
Excellent, 10 months ago
Great place to stay!
Ingrid
Good, 10 months ago
The place was comfortable. We stayed there with a friend who has a 5-month-old baby. My friends were able to make the baby’s bottles, and he slept well. It was very clean and just as expected. It doesn’t have an AC unit, but it was a hot night, and we used the fan in some rooms. Great neighborhood — the guard downstairs was very nice, and overall we felt comfortable.
Sandra
Excellent, 10 months ago
The apartment is comfortable, spacious, very safe, places nearby for breakfast, shops nearby, transportation nearby. Everything was great. And Guillermo was very attentive and responded very quickly, although we did not have any setbacks.
Leslie
Repeat guest
Excellent, 11 months ago
Excellent place, highly recommended. Very effective communication. Everything was very clean and tidy. Very nice place.
Luis
Repeat guest
Excellent, 1 year ago
We had a great time, the apartment is spacious, excellently located, clean and tidy. Excellent host too.
Irelis
Excellent, 1 year ago
Excellent stay, everything super clean and very fast service.
Geniveve Mirelle
Excellent, 1 year ago
Everything was perfect! Thanks
Omar
Excellent, 1 year ago
An incredible experience, because even though there were 10 of us, the Airbnb perfectly covered the needs and spaces for that number of guests, we felt right at home and Guillermo was always attentive to making sure our stay was pleasant
Daniela
Good, 1 year ago
Everything was great, only two days the water went out for a while and when it came back there was no hot water. The stairs to the second floor were a bit dangerous and my aunts are already a bit old so they couldn't go up the stairs and had to sleep downstairs.
Karina
Excellent, 1 year ago
We loved the property. There was room for everyone. The view was spectacular. The super well equipped apartment. There was very good water pressure and the water heated up very quickly. The area is very nice, full of restaurants and shops. We had a great time this weekend.
Alexis Enrique
Excellent, 1 year ago
Overall, everything was perfect! They allowed us to check in two hours early, always a very calm and quiet building. The doorman is very friendly.
Annika
Excellent, 1 year ago
We had a great stay at Guillermo’s place. Our group each had plenty of room and bathroom space. The location feels safe and is located in a nice area. There is a person at the front desk area. They were friendly and helpful. We will definitely stay here again in the future.
Bruno
Excellent, 1 year ago
Had a comfortable time here with my family. The place is on the top floor so it offers a nice view. Guillermo was very responsive throughout our stay.
Jose Manuel
Excellent, 1 year ago
Excellent all the time in the stay, the facilities are good and it has everything you need
Brian
Excellent, 1 year ago
The location is perfect to be able to walk around and explore. I personally felt very safe, comfortable, and clean. The space of the apartment is great. Only concern I had was the hard beds but the views compensate for it.
Sergio Guadalupe
Excellent, 1 year ago
Everything is very good...
Miguel Angel
Good, 1 year ago
Just one drawback with the bad smell coming from the drain of one of the bathrooms.
Host Response
Miguel, thank you for your recommendations. The bad smell in the drain has already been solved.
Adrian
Excellent, 1 year ago
Overall experience was very good, the location is excellent, the rooms are very comfortable, the house has everything to be functional. It has all the toiletries, the views are amazing Guillermo's service and the service is very close and friendly. The only thing deficient is that at the time of bathing at the same time in the bathrooms, the water was cut in one of the bathrooms there in more I highly recommend and would return the place
Host Response
Thank you very much Adrian, we are delighted to welcome you again, we have already improved the showers.
María E
Good, 1 year ago
This place is very conveniently located, super spacious and everything was great…we will definitely use it again when we return very soon
Alejandro
Excellent, 1 year ago
Excepted Location, Guillermo is always attentive.
David
Excellent, 1 year ago
excellent place, with everything you need to feel at home
Andrea
Good, 1 year ago
The apartment matches the photographs exactly. The rooms are spacious and it is comfortable that it has many bathrooms.
Ahmed
Excellent, 1 year ago
Guillermo was very pacient and helpful during my stay. The apartment is very spacious and has everything you need. The views are amazing.
Frank
Good, 1 year ago
The host is really very attentive and clear, the location is good but the building and apartment definitely need maintenance. It was functional and good for my family reunion and I'm grateful to the host.
Raul Esteban
Excellent, 1 year ago
Very good stay, super friendly
Elvira
Excellent, 1 year ago
Guillermo is a great host - he was always on the lookout for my arrival. Communication and treatment was respectful. We were very comfortable - the showers work perfectly, large and well equipped kitchen, very cozy beds, bathrooms work properly. The views are amazing!!! Guillermo: Thank you for the coffee, it's my favorite drink. I will definitely be staying with Guillermo in the future.
Jonathan
Excellent, 1 year ago
I really liked that Guillermo is always attentive, besides the place is amazing.
Ana Maria
Excellent, 1 year ago
Very nice place , and beautiful
Manuel Eduardo
Excellent, 1 year ago
The house has everything you need, we really liked it and it helped us to optimally organize our itineraries why it is very well located. You will have large spaces for large groups, spectacular views from its terraces. The description is faithful, what you see is what you will find. Our host is always attentive and attentive. Thanks for your excellent attention.
Nayeli
Excellent, 1 year ago
Guillermo was all the time waiting for the reservation, the PH is very nice and spacious, located in a very nice and safe area, highly recommended
Jovan
Excellent, 1 year ago
Very nice place, I recommend it.
Daniel
Excellent, 1 year ago
Very nice arbnb, they already go several times that I wash it
Luis
Repeat guest
Excellent, 1 year ago
Spacious apartment (penthouse), extraordinary view, in a great location and a very friendly and helpful host at all times.
Christina
Excellent, 1 year ago
Guillermo place was beautiful and had a wonderful scenery. Location was quiet and safe location with tons of restaurants and coffee shops near by. The house clean and up kept. Guillermo was responsive and friendly. I would definitely recommend and stay there again.
Esaut
Excellent, 1 year ago
Great place, location, price and very comfortable I'd definitely be back
Kimberly
Excellent, 1 year ago
The condo is very spacious. We had a family of 9 and everyone had their own room/bathroom and an amazing view of the city. The unit did not have AC/heat which is written but I didn’t realize it until the day before. It was cool enough outside that it was okay most of the time and each room had a fan. We had a big truck and unfortunately it did not fit in the parking space provided to us, but we did find reliable and inexpensive public parking down the street. The neighborhood was great. Easy walk to coffee shops and tacos!!! Would stay again w a big group!
Carmen
Excellent, 1 year ago
Everything excellent thank you
Jesus Emmanuel
Excellent, 2 years ago
Beautiful, quiet, warm and a little expensive
Leslie
Repeat guest
Excellent, 2 years ago
VERY NICE PLACE, 100% RECOMMENDED
Divany
Excellent, 2 years ago
Everything in excellent condition, 10 out of 10 would definitely come back.
Sergio Jesus
Excellent, 2 years ago
High location Very clean and spacious Guillermo was very friendly and the instructions very clear. Highly recommended.
Samara
Excellent, 2 years ago
The stay was pleasant
Noé
Excellent, 2 years ago
A spacious and very nice perfect space, with all amenities and amenities, totally recommended
Kevin
Excellent, 2 years ago
Guillermo was an attentive, flexible and well prepared host, I had an inconvenience 1 hour earlier in another Airbnb rental apartment and within minutes Guillermo resolved those that in a month the other host could not. If there were more than 5 stars I would give them.
Alma
Excellent, 2 years ago
great apartment. espectacular View of the city.
Yanira
Excellent, 2 years ago
Super nice place. Good service. We loved it!
Alan Andres
Excellent, 2 years ago
Excellent place for groups, spacious, comfortable, very conveniently located, the friendly building staff and the incredible view.
Iván
Excellent, 2 years ago
Guillermo was very attentive and the check-in was quite easy and accessible, I would definitely recommend this place
Jonhatan
Excellent, 2 years ago
The place is beautiful , the location is excellent because you find everything around and without having to move by car and we had such a good time that we planned to return . Thank you very much for your attention, Guillermo
Geydi
Excellent, 2 years ago
It was a very comfortable stay
Pedro
Excellent, 2 years ago
Great place, safe area and the security is always attentive. Guillermo was always available for any questions.
Karla Isabel
Excellent, 2 years ago
It is a very comfortable accommodation and very conveniently located, I highly recommend it
Joaquin
Excellent, 2 years ago
Excellent stay. Very good neighborhood and the Airbnb is as described and in the photos. The only downside we had is that we arrived very early in the early morning (4am) and there was no janitor. We had to contact Guillermo to get in and it took about 10 minutes. Also, the rule of not having more than 10 people is quite limiting, but they made an exception so that 2 more friends could enter (we were 9). Of course, we had to say which days and times would come. Without that they wouldn't have let them in. Other than that, everything was perfect. Highly recommended.
Marisol
OK, 2 years ago
The place is nice & spacious, however, we had miss communication regarding check in time. The instructions said 4am, we had our flight early and were not allowed to check in until after 4pm. The building manager seemed rude, she asked the porters to have us leave the property. I was never able to communicate with Guillermo it was all through text to clear miss communication. I found that my bed sheets were dirty and re-used. I was already weary about a different country and my experience proof me right. I took video recording of every room before I left to show that I had infact locked all windows and doors as requested by him. I checked out Monday by 11, (which he sent a message to suggest to leave earlier). I received a message on Thursday were he implied someone burnt the sheets with iron. I have pictures of how I returned the BNB. DO NOT RECOMMEND, felt accused of something we didn't do. I have submitted photos to Air BNB and started report. Overall was not a good experience.
Host Response
Hello Marisol -the chek in this is our rules and in addition to this you are also sent a message a day before with the directions and it is specified that the chek in is at 4:00pm, you wrote to us at 9:30 am that you were already in the apartment which was not possible to give you the entrance because cleaning and maintenance was being carried out. For this reason you were not allowed to do Chek in before 4pm - I never received any calls from you, and every single message you sent me was answered within a minute. - you note that the directions were not clear to you, when you were sent specific images of how to access the apartment and you had no problem entering the apartment. - you mention that the sheets were dirty and reused. you enter on March 14, 2024 and you leave on March 18, 2024 and until March 21, 2024 that I tell you that they had burned a duvet cover with the Plancha, is that you tell me that the sheets were dirty. How it is possible that until March 21, 2024 that I told you that they had BURNED WITH PLACHA EL DUVET hai claimed that the sheets were dirty. That IS not BELIEVABLE since if you get to an airbnb and find THE DIRTY SHEETS, I don't think you will fall asleep on them and DO not notify the host. Also on March 14, 2024 at 8:13 PM, you send me a message that says "THAT the TV IN the ROOM HAD A LINE" and you SEND ME A PHOTO" I replied telling you that it was and that it worked perfectly and you corroborated it that it was in perfect operation, as it is possible that at the time you did not inform me that the sheets were dirty. I tell you, we are very strict with the issue of cleanliness since what we want is for our guests to be in a clean and comfortable place since we would like the same.
Yuri
Excellent, 2 years ago
Great peaceful location. Beautiful views on all the terraces! For our group, we were happy there were plenty of bathrooms available to all.
Kevin
Excellent, 2 years ago
The location is amazing, very safe to walk, Oxxo and 7 Eleven half a block away. Pharmacy block and a half. Starbucks or great local coffee shops a block away. Only mishap we experienced was last day the hot water went out
Alejandro
Excellent, 2 years ago
The apartment is very well located with everything you need around. Also the conditions were optimal and everything matches 100% with what Guillermo advertises. He was always attentive and responded to messages in a kind way.
Rodrigo
Excellent, 2 years ago
From the moment we arrived, we were captivated by the charm and comfort of this Airbnb. Guillermo, our host, demonstrated exceptional hospitality, making sure we had everything we needed for a comfortable and relaxing stay. The apartment exceeded our expectations in every aspect. It was spotlessly clean, elegantly furnished, and equipped with all the modern amenities we might want. The location was ideal, allowing us easy access to restaurants, shops, and places of interest, while the tranquility of the place offered us a perfect urban retreat.
Host Response
Rodrigo and his companions were excellent guests welcome any time.
Horacio
Excellent, 2 years ago
very friendly host, excellent view and location, totally recommended !!
Rafael
Good, 2 years ago
Guillermo's apartment is very good! Everything according to the descriptions and although we were going with children and we had been warned to be cautious, there was no problem. The area in is good, safe, and with several places of convenience nearby. The only thing to improve are the mattresses on the beds, although indeed some of them were soft (probably new), there were others who are very hard and uncomfortable. But in general it is a very good apartment that has plenty of space, I recommend it.
Tania
Excellent, 2 years ago
We went to spend Christmas the entire family (2 kids, 2 teenagers and 7 adults). We had a great time. The place is conditioned with absolutely everything, it is spacious. Guillermo provided us with the information for a pension/parking, because we brought two cars and answered all our doubts right away. Definitely recommend, our experience was super enjoyable!
Mario
Excellent, 2 years ago
Of the 10 people we went, full of the 10 o'clock expectations! The place, like the 10 out of 10 host
Barbara
Excellent, 2 years ago
We have been very comfortable,although we have only used it for sleeping. Guillermo was always available to answer questions.
Jose Miguel
Excellent, 2 years ago
Excellent accommodation, very quiet, all super clean, recommendation to 100
Jesús
Excellent, 2 years ago
Conveniently located apartment, nice and with an excellent view
Diego
Excellent, 2 years ago
Guillermo's place was a great apartment for a big group. We really enjoyed the open space with all of the different balconies. The building's front desk staff was very helpful and friendly. We had one difficulty that they were able to resolve quickly. The hosts provided fresh bread, which was a nice touch. The neighborhood itself was also very calm and residential and we felt comfortable at all times. There were also a good number of food options within a walking distance. I would highly recommend staying here unless I am in town and beat you to it :)
Ben
Excellent, 2 years ago
Nice place, quiet and secure. Great view and WiFi for working. Had a nice stay. Only downside was at one point the boiler room and kitchen smelled strongly of gas so much that an alarm started going off, we opened the windows and it was fine after that. They said they'd look into it.
Host Response
Thanks Ben, it's already verified and everything is correct.
Martha
Good, 2 years ago
Everything was perfect, except for the mattresses, which were really terrible. I think they should be replaced. Apart from that, everything else was wonderful.
Host Response
Hi Martha Thank you so much for your recommendation. The mattresses have already been changed.
Rafael
Excellent, 2 years ago
Simply excellent 👌
Mariano
Excellent, 2 years ago
The place was quite nice, the area was quiet, and meets the above... the host was very friendly and always on the lookout.
Angelica
Excellent, 3 years ago
Place is big and very well located!
Ulises
Excellent, 3 years ago
Excellent location, pleasant apartment with plenty of room for a large family. Everything was very clean and tidy. Quiet and pleasant area for walking. Very good treatment from the host, of course, caring and helpful. Easy access to the apartment, good view of the city from its balconies, very comfortable and clean beds, as well as the furniture.
Hector G
Excellent, 3 years ago
Excellent host. Great place. Everything was as expected
Kasia
Excellent, 3 years ago
This is a spacious apartment with lots of lounging room. Our host communicated very well about any concerns or issues we had. One item of note (and we were advised of this when we booked): this is a great place for adults, not the best for little children due to the circular staircase, abundant furnishings to make it aesthetically pleasing that little hands might get into or damage, and a couple bedroom windows that a child could potentially fall out. We had one well behaved 2 year old with lots of adult supervision so we were able to enjoy the experience. The unit is very secure with a locked gated entrance and the area seemed like a pleasant city neighborhood.
René Azael
Excellent, 3 years ago
The area was very nice due to the variety of food or service businesses, all the nice and helpful staff.
Gaby
Excellent, 3 years ago
Everything was great and Guillermo's service was always on time and timely
Jose Alberto
Excellent, 3 years ago
Super spacious place. Many couples can go, and it is very well located. Four bathrooms make it incredible. The only thing is that there is no Netflix in one of the rooms. It would be good to have it :P And that same room does not have much privacy because it does not have a wall, but it depends on what each person likes. Everything is excellent. Great service and a super comfortable place.
Dionisio
Excellent, 3 years ago
Good location, as described, ideal for large groups
Rachel
Good, 3 years ago
Guillermo’s place was absolutely stunning. We loved the stay and we’re very pleased with the space and our host. The only thing I will say is you are not allowed to have guests come over the place. We have friends who lived in CDMX and I was warned I would be charged if they came by. We did not wind up having 10 guests and only had 6 people and were warned we cannot bring any friends over. Other than that the stay was fabulous and Guillermo was an amazing host. Would stay here again.
Host Response
Hi Rachel, thanks for your comment. The apartment is suitable for 10 people, and only registered people are allowed to enter. If more people are going to enter, no more than 10, you must notify me so I can inform security and allow them to enter. This is for building security reasons. The additional charge is for more than 10 people entering.