José Manuel

Reviews

Superhost

58 total reviews

95% rated 5★

58 reviews

4.93

2018–2026

58 reviews

6BR Villa in Malinalco

Nancy

Excellent, 4 weeks ago

Everything was amazing!

Great place to spend days with family or friends The place is very nice. It has all the amenities. Great for a weekend, or even for longer stays Manuel was a great host, always ready to help with whatever we needed Brenda, who helped us with the cooking all weekend, with a super service-oriented attitude and fulfilling all our cravings in an impeccable manner I would definitely go back to this place.

Host Response

Hello Gaby We are happy to have fulfilled what we set out to do as hosts. Your generous rating motivates us to continue always providing our best service and to strive to keep the property in the best condition so that your experience is to your liking. We hope you come back and that we have the pleasure of serving you. It was a pleasant experience to have them as guests. Regards

The house is spectacular and impeccable, and the photos don't do justice to how beautiful and well maintained the house and garden are. The hosts, Manuel and Angelina, make you feel at home. Always friendly, always willing to help. Brenda, who does the cleaning and greets the guests, is spectacular. Friendly and attentive. And she's a great cook with delicious seasoning, and she prepared everything we asked of her. We will definitely return to this very special place.

Our stay was fantastic. We had a super nice weekend and were very happy as a family. José Manuel was extremely attentive and resolved everything we needed during our stay. The house is beautiful and very special; you can see that it is decorated with a lot of love and attention to detail. We did notice a difference between what we imagined from the photos and the actual layout of the house, but the experience was still excellent. The cook is extraordinary: we recommend giving her the freedom to prepare what she knows how to do because it is delicious and becomes an experience in itself. Manuel's service, along with the service of those who helped us with cleaning and cooking, was exceptional. The pool was delicious and always warm. Highly recommended for a family weekend!

We loved our stay in Malinalco. Manuel's house is very well cared for, clean and with all the details to have a good time. The location is excellent for resting and at the same time enjoying the village. Manuel was always attentive and very willing to support us in whatever we needed, which made the experience even better. We definitely recommend it and hope to return soon.

Host Response

It was a pleasure to meet you as well as your wonderful family.

The house is beautiful and perfect for a large family to share. We were very happy and Manuel was always available to meet our needs and provide solutions for everything, he is an excellent host. We'll definitely come back another time.

Host Response

Hello Cristina I thank you and I really appreciate the observations and will see Elba on time about the cleanliness. It would have been very good if you would have communicated it to me during their stay to resolve the problem. I will see to resolve the storage of clothes in that room particularly and the pool.

Great place to share a weekend with family and friends, the house is amazing! You feel welcome, the hosts are friendly, attentive all the time, attentive to what you might need or if you have questions. The facilities work at all times, the quality of the beds and towels is 5 stars. The location is wonderful, the views, there is no noise other than nature which is spectacular, sunsets and sunrises that can be seen. The cooking and cleaning staff are more than recommended, attentive, friendly and they cook deliciously. We recommend the stay, the price is totally reasonable with the quality of service and facilities, everything that comes in the description is fulfilled. My family and I are grateful for the kind treatment and the great weekend we spent at Villa Alaia.

Property well located and very nice. The house has a considerably high price for not including in the rate water expenses (not having a filter), cleaning (which they impose daily despite requesting that it would not be necessary every day), and the pool heater (which by the same token was used the minimum). It would also be nice to have more privacy since the owner Manuel, although he is a nice person, was walking around the property all day long and this was uncomfortable for us. There is a lack of fumigation, as we encountered a snake, spiders and scorpions.

Host Response

It's unfortunate to be your “ rating” when you didn't even stay or take care to let people know that they've stayed on the platform because you and they didn't take care to do so. The property is located in the middle of the countryside and is constantly fumigated but there is no barrier that can prevent El Paso from insects and in this case from a water viper when I repeat, we are in the middle of the countryside. I was close to the people who stayed because they were asking for some things like buckets or boxes to put all the flowers they bought. There was a moment Grandpa called me for a soda. I would personally open the door for them to continue with the preparations. On the platform, the cost of daily cleaning that is paid to those who complete the cleaning and the optional ones such as pool heating (who did not want) and a cook service that is paid directly to the person who provides the service. Airb&b's properties are for guests to take with them, and we'll give hosts all the facilities to make them feel at home. The courtesies we put in the bathrooms such as cream, tooth paste, etc., the jug with purified water, are that, courtesies are not an obligation, guests take care of their supplies. But it seems like paying $60 for a bottle of water. As information for you THAT you did not STAY, I took everything out of my refrigerator and took it to another one that I have in my house at the other end of the property, so that they could store more food that they were carrying with the eager to continue resolving. There is no doubt that being helpful and trying to make guests feel spoiled, cared for, and cared for as in the case of the people who hosted on my property, is sometimes taken as an intrusion. Manuel

Villa Alaia is a truly spectacular space, very comfortable even for large groups, the facilities are impeccable and it is equipped with absolutely everything you need. The house is very cozy and has many very nice details. The location is privileged, so it gives you a postcard-worthy view. We traveled with children and they really enjoyed the gardens, the pool, board games and the campfire area. Mary and Alejandro, the people who helped us with cleaning and cooking, were super friendly and helpful and were always attentive to anything we needed. Manuel was an extraordinary and warm host, he made sure that we were comfortable at all times, he made us feel at home and his willingness exceeded any expectations. There is no doubt that we will return to Villa Alaia, it is definitely one of the best experiences we have had when renting a house.

Host Response

Thank you for your review, which motivates us to continue maintaining quality and delivery at Villa Alaia

Manuel is an amazing host! He did everything to accommodate our needs, was flexible with check-in and check out times, was very responsive, and made sure we had an amazing time. I told him I'd be celebrating my birthday and he even had a "Happy Birthday" sign waiting for me upon arrival. His place is beautiful, every part of the house is perfectly clean, bed and linings are new and comfy. I'd absolutely recommend staying at Villa Alaia, and hope to go back soon.

We had a fantastic stay at Manuel’s place. Just as described in the reviews. Very spacious and great staff always willing to help.

Host Response

Thank you very much Daniel for your feedback. I just want to clarify that I live on the property in a house next to the one you rented and which I entered to be in my dining room and to keep an eye on you. Such was the case, that when they mentioned the water pressure in the independent rooms, I went to CDMX to buy a pressurizer and returned to install it and leave material for my house and that same day I left. I'm very sorry to have inconvenienced you, far from perceiving my willingness to offer you better service. I would like to know the criteria for the 4-star ratings for location and quality to improve those aspects.

It was an unforgettable experience. We travel with the whole family, the house is incredible! The photos fail to capture how magnificent it is. A thank you to Manuel the owner who is an excellent host. The people who supported us in the house very friendly and helpful, everything was perfect, the cleanliness, the facilities, the location, much better than in the listing of the house. The experience is highly recommended. Definitely a place to go back to.

6BR Villa in Malinalco

Daniel

Excellent, 4 years ago

The house is much better than you expect from the photos!!! The attention of Manuel and his staff is exceptional, we will definitely return another weekend to enjoy the tranquility that is experienced there.

6BR Villa in Malinalco

Andres

Repeat guest

Excellent, 4 years ago

The villa is immaculately cared for and has all the amenities in perfect maintenance, in addition to Manuel always maintaining close communication for any questions.

Simply spectacular!. Every detail of our stay was really pleasant and satisfying. José Manuel's personalized attention is unique, detailed, and always seeking to leave a feeling of fullness in the experience of his villa. The villa is full of experiences, magic and holds a new story in every corner. Spaces for reading, fun, coexistence, all always in contact with nature and the same peace that the place and its surroundings generate. In our particular case that we travel as a family with children and young people, the pool is a wonder, and it is strengthened by hiring the heating service, since it manages to have a temperature of 32-34 degrees(very economical compared to the average of this type of services in other options on the platform). Definitely an experience worth repeating. Congratulations Jose Manuel and thank you for all your attention.

6BR Villa in Malinalco

Carla

Excellent, 4 years ago

The house is amazing, highly recommended. It is very nice, very clean and meets all the amenities and description. Manuel is super friendly and helpful :) The house staff were super friendly and supported us with everything we needed

6BR Villa in Malinalco

Andres

Repeat guest

Excellent, 5 years ago

The house has all the necessary amenities to make the stay super pleasant. Its gardens are impeccable and the pool area is ideal for enjoying the weather and the landscape. Manuel was always attentive to any need, and the help of his staff in the house was kind and professional. The rooms and work area have all the comforts one can expect from one's own home. It was the best choice among the many we have stayed in Malinalco.

6BR Villa in Malinalco

Javier

Excellent, 6 years ago

We had a wonderful time in this Villa in Malinalco. Great amenities, extremely helpful staff and overall great place to stay with a large group

6BR Villa in Malinalco

Erick

Excellent, 7 years ago

Great place! The experience of our stay was excellent. The house offers a level of comfort and luxury worthy of a boutique hotel. Every detail is carefully cared for, all the amenities in the house work perfectly (water, electricity, air conditioning, surround sound system, pool heating, televisions, fire pit space and highly equipped kitchen) and the decor is spectacular. Service employees are very willing to help with what guests need, we really appreciate their work. It feels a lot of security and tranquility inside the house. Manuel was very attentive and accessible with adequate advance notice before the stay, providing suggestions of logistics, places and local providers in addition to welcoming us in an amicable way. In conclusion, the stay at Villa Alaia offers you a great value, comfort, luxury and tranquility for the money invested. Warmly welcoming the entire Villa Alaia team and we will definitely be back!

Host Response

We were happy to welcome you to Villa Alaia, which you read the property and that your stay has been rich and memorable. We always strive to provide our guests with a wonderful experience in every aspect. We'll be waiting for you again!

Villa Alaia is worth it for all plans; families with kids, couples or friends . Place is a beauty! Gardens, plants, flowers ( many beautiful varieties) and the pool are impeccable. The layout allows you to have many areas where you can be and have privacy or be all together. Manuel was always 100% looking forward to us . Polite, friendly and respectful people. The staff attending to you were extremely willing to help us from lowering the suitcases of the car to preparing things to our liking . Maria cooks a very rich breakfast and they give you a cinnamon bread from the area that is delicious. I would say that they make you feel at home and that gives the stay a bonus that you don't have in other places. Highly recommended!

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