Luis

Reviews

Superhost

163 total reviews

92% rated 5★

163 reviews

4.91

2018–2026

163 reviews

5BR Villa in Ajijic

Alejandro

Excellent, 3 weeks ago

Very good vacation. The house is amazing and the service is luxurious.

This beautiful residence exceeded our expectations. The house is modern, exceptionally comfortable, and well-secured behind two 24-hour guarded gates. The views overlooking the lake and Ajijic were spectacular - by far the best views in Ajijic. What truly exceeded our expectations were the host, chef, and staff. Chef Alicia, prepared meals that easily surpassed the restaurant offerings in Ajijic. The host, Luis, was professional, accommodating, friendly, and responsive. Francisco was on hand at a moment's notice to heat the pool, prepare the grill, or attend to any detail required for an exceptional stay. Highly recommended.

Simply a WONDERFUL stay! Better than an all-inclusive boutique hotel: the house is beautiful and functional with a privileged view, in a nice development. Communication with Luis (the host) was impeccable, and the staff was very FRIENDLY. Not only do they clean and cook DELICIOUSLY, they answer any questions. It is a great option for a family with children and/or young people. You can enjoy every space in the house: the pool, garden, grill and game room. The second floor feels like a separate apartment. It meets all family needs. Everything is exceptional!

5BR Villa in Ajijic

Kimberlee

Repeat guest

Good, 9 months ago

It was our second time here. Couldn’t bring as many family members the second time as we were allowed the first time. Appreciated the cook being there and her cooking for my family was great! We enjoyed the house but think it is a bit expensive after staying at another AIRBnB in the area the following week.

This is the third time we visit this incredible Penthouse. We are in love with this place. The pictures do not do it justice. It is beautiful, peaceful, and your every need is taken care of by the staff. The place comes with a Chef that will cook anything you ask for and a staff that is caring and also respects your privacy. The grounds are incredible and the privacy of the beach and the pools will make you feel like the entire place is yours. The 4 bedrooms are beyond comfortable and each has its own en suite bathroom. We spent incredible evenings in the upstairs patio with plenty of room for the 8 of us and we had breakfast every day on the balcony overlooking the ocean. Truly a magical place. Luis is incredibly responsive and proactive. The place has very tight security, so they do indeed stick to the rules of no visitors, loud parties, etc. That is why it works so great for us. If you are looking for quiet, peace, and beautiful surroundings this is for you.

It's a beautiful stay! It was perfect for our group of friends. Everyone felt comfortable and had a great time. Do not underestimate the convenience of having service staff: they provide delivery, clean the house, and even cook for you, I mean wow, it's so helpful and it's included, but gratuity is appreciated. This is a location where you need reliable transportation to get down to the town and near the lake: MalecĂłn for restaurants and shopping. The views at night are stunning and the pool is very well maintained. Overall, we had a great experience and wish to come back soon. Although, the view my change, the next door neighbors are building an ass big wall next to the deck and it might ruin the view.

Luis’s place was great place to relax. Martha and her daughter did an excellent job with house keeping. Reyes’s private chefs were a welcomed treat, they did an excellent job feeding our group of 8. They provided grocery shopping but it’s definitely cheaper if you shop for urself . This place is a 1hr drive to Romantico town/ Malecon. Would definitely recommend a stay with Luis. Oh, and we had hump back whales playing out front of the condo, just about every day of our 2 week stay!

The house is incredible. The architecture is great, the view on the west side is beautiful. The linens were good. It was so nice to have Francisco, and Alicia the cook, close by. The things that are less than perfect: The huge glass doors don’t close all the way so there is always a gap that bugs can get in. There are n’t many screens at all, just one we saw in the primary bedroom. The common area isn’t air-conditioned so more fans and screens would be much more comfortable.. The air unit in the primary bedroom was so loud we couldn’t use it at night. We had a huge storm come through and there were multiple roof leaks. There is a huge construction project along the entire south property line and the workers work through the dinner hour (and some smoke) on weekdays
 That said, it met our needs.

5BR Villa in Ajijic

Alejandro

Excellent, 2 years ago

Excellent everything!!! For a tip and the cost of the super, our stay practically became an all-inclusive 5 stars. The staff is always willing to support and cook excellent. We are already planning to come back

This is our 2nd trip to this unit, It’s a home away from home. Key elements; Private beach, Resort pools, and the private rooftop patio. Our only issues is not booking a longer trip. We’ll be returning to this unit and working with Luis specifically
 He was fantastic! The chart topper for this unit however, is the private chef. Over the course of three years,we’ve had three different chefs and each of them provide a unique and fantastic Experience. Catering to our dietary needs and picky little ones. Not to mention the ease of not having to worry about anything, Cooking or cleaning. Martha, (house keeper) is our favorite person on the planet. She kept the place in pristine condition and kept an eye on our sleeping godson. We could not recommend staying here more! Pro Tips: Give a groceries list to Chef prior to your arrival. Bring pesos to cover groceries and tip. The rental car scene in PV is a nightmare, see if Louis has options. Salulita, and old town PV are fun/safe day trips.

SUPER RECOMMENDED, definitely some of my best stays in Ajijic. Luis and his team, made our stay super pleasant and comfortable. Luis was attentive at all times to our questions. I recommend what they ask Mrs. Alicia who cook delicious is also super nice like their son Francisco, they were there supporting us in everything we occupied making the stay even more comfortable since the shops are far away. The house is divine, has a spectacular view ideal for spending the weekend with friends or family. I'll definitely be coming back. 10/10

This penthouse in La Cruz De Huanacaxtle is fantastic. It's really quiet and isolated from all the hustle and bustle of PTO Vallarta. Housekeeping and Chef were great. Stocked our fridge with everything we requested. The condo is huge. Very spacious and clean. Keep in mind because of the location, taxi will be needed to travel anywhere. Uber doesn't really come up to La Cruz. We saw whales 3 out of the 7 days we stayed in March 2024. If you want to be away from PV, come here. Rooftop is awesome. Full kitchen, Weber Grill, dip pool, outdoor rinse shower, bathroom. Huge, clean, comfortable place with awesome views to relax and enjoy your time in La Cruz.

5BR Villa in Ajijic

Alejandro

Excellent, 2 years ago

Excellent stay located in an unbeatable area with access to the city's tourist attractions. The house had everything my family group needed and we were able to enjoy the different places near the house. I would definitely return if an opportunity arises in the future

We had a total of 7 people stay at this wonderful Airbnb because of a friend's wedding. Just as others have said, the space is just like the photos, there is a ton of space and the view is out of this world. Our on location attendant, Cande, was incredibly helpful and was kind enough to run to the market for us whenever we needed something. Cecilia, our chef and housekeeping made great food/drinks and was incredibly quick at tidying up the airbnb every day after we woke up. There are 4 bedrooms and, even better, each bedroom has its own bathroom which really helped when all the ladies needed to get ready for the wedding. One thing everyone should note though is their guest policy. They truly mean a max of 8 people. We had a couple stop by the airbnb so we could shuttle together to the wedding location and they were stuck at security for 30 min because they were not pre-authorized to go in. It took quite a bit of effort to just come in for 30 minutes and ride with us.

5BR Villa in Ajijic

Kimberlee

Repeat guest

Excellent, 2 years ago

Great house for our family’s stay. The staff was great and helpful.

4BR Condo in Nuevo Vallarta

Marissa

Repeat guest

Excellent, 3 years ago

We absolutely love this place. It was our second time coming and we will now come back every year. It feels like home. Private, beautiful, peaceful. With the most heavenly view. We are treated like Royalty here and I cant say enough about the staff. Ceci came every day and took care of our every need. We had a private Chef -Reyes- he is my absolute favorite. He cooked the most delicious fresh meals for us and delighted us every day. This time, we had the unfortunate incident of our daughter falling ill towards the end of our vacation. The staff helped in every way to find a doctor that paid a home visit and took very special care of my daughter as if she was home. This place is very special. We will be back.

5BR Villa in Ajijic

Agustin

Excellent, 3 years ago

Beautiful house, amazing views, pool is heated

The house is nice and is in a secluded and quiet residential development. Unfortunately, there is a construction site next door, and the backhoe starts working early in the morning, so there is a lot of dust and it is not possible to open the windows until nightfall. If you're used to air conditioning, the living and dining room area doesn't have air conditioning, and if it weren't for the construction next door, it could be nice. In this case, it is impossible to stay indoors while the workers leave at 5 pm. There is a lot of pollution from the burning on the hills, and Luis is not responsible for this. The service is attentive, with a willingness to help with whatever is needed and flexible hours. For the price and category of this house, the furniture needs maintenance and it would be important to have complimentary bath soaps and shampoo. Besides liquid bath soap, they provide a large, used shampoo bottle, which makes a very bad impression.

We had an amazing one week rental. The unit was immaculate and just as the photos showed. We were the only ones at the complex for the first 5 days besides staff. They have 5 pools and we each had our own pool! We had an amazing cook, Rosa,who cooked to our liking and provided 2 meals a day for us (included in our rental,, we just had to pay for food and a service fee for time for them to shop for the groceries ) The meals were restaurant quality and artistically prepared. We also had daily maid service. The only downside was the beach was small and not walkable for any distance. . La Crux was a bit of a walk but doable and Ubers could be used but not many in the area. We could always get one but getting two took longer. Overall an extremely relaxing holiday and such a treat to have meals made and cleaned up for you!

5BR Villa in Ajijic

Jesus

Excellent, 3 years ago

Incredible stay, beautiful home, comfortable, the staff was beyond perfect. I would come back just to experience this home again. Alicia, Wendy & Francisco were perfect. The daily meals were Bobby Flay level! Good times & beautiful memories were made. Thank you.

5BR Villa in Ajijic

Francisco

Repeat guest

Excellent, 3 years ago

Excellent choice, I have already been to this house several times and will return again.

Well... it's hard to describe how amazing is this apartment. The rooftop desk looks like it was designed for business parties of more than 50 people. It's huge. We paced it off at 2,500 q. ft. Small plunge pool to cool off but easy to sit all day and look at the bay. (We saw a few whales in the distance.) We were there in a quiet week and the complex was empty so we had our choice of 5 pools. (The beach is small so don't plan on sitting in the sand.) We didn't know our reservation came with a chef and maid. Our chef, Diana, was a skilled professional who made fresh and creative food every day. A real luxury we didn't expect that enhanced our vacation. The complex is away from everything so if you just want to relax this is the place. One note. As of Jan 2023 they are starting some near by construction so there is some noise. It's not terrible, but we aware. Overall, outstanding.

The stay at Casa Conejo was a perfect holiday getaway. We enjoyed every minute with our family. Luis is a very professional host. The house keeper is AMAZING. She cooks very delicious and makes you feel right at home. The maintenance person is super attentive and helps you with anything you need. He even helped us find a mariachi which definitely was the highlight of our stay. The views and the live mariachi was breathtaking! I 100% recommend Luis and Casa Conejo.

5BR Villa in Ajijic

Maria

Excellent, 3 years ago

We stay at casa conejo for 5 days and it was amazing, the house it’s beautiful and the staff it’s great! They will go above and beyond to make you feel at home! Alicia and Wendy had the house spotless and Alicia cooked us breakfast almost every day, her food was amazing! We will definitely be returning since the service and the house was more then what we expected!

5BR Villa in Ajijic

Jesus

Excellent, 3 years ago

The best place to vacation with family or friends. We felt very much at home with Wendy and Mrs. Alicia's delicious food❀. Francisco is very friendly and supported us with everything we needed. I would stay at Casa Conejo again every time I return to Ajijic❀

4BR Condo in Nuevo Vallarta

Marissa

Repeat guest

Excellent, 4 years ago

This place is unbelievable. The pictures really do not do it justice. As other reviews say, it is HUGE
more than enough space for 8 people. It has stunning views, it is beautifully appointed, and it is nestled in a very secluded private area. You have a private beach, 2 jacuzzis, 4 pools, and staff to serve your every need. Please hire the private chef service. You will not be disappointed. Our chef was Reyes and he was incredible
cooked everything we asked for and surprised us with some incredible local dishes. Marta looked out for the apartment every day. We always had clean towels at the ready and the apartment was kept spotless. You really are treated like royalty! We had one minor issue with a leak and Luis was incredibly responsive. Building fixed it within minutes. This is by far at the top of the list of places we have stayed at. We will be back!

5BR Villa in Ajijic

Alejandro

Excellent, 4 years ago

This place was amazing, the view is great and the hospitality was good. Definitely recommended!

4BR Condo in Nuevo Vallarta

Carey

Repeat guest

Excellent, 4 years ago

This home is so much better than anything you can experience in pictures!!! Louis was excellent to communicate with and so helpful before and during our stay! When we walked in, we were blown away by the beauty and the views! Honestly never wanted to leave! Every detail of the house was thought through. The beds, pillows, blankets were comfortable. The air was cold! We had everything we needed! The staff was amazing! Marta came daily to clean and even helped us with our laundry! She was amazing and when my daughter was stung by a bee she helped us rub a lime on her foot and she was instantly better! Amazing! We hired private chefs and I highly recommend this. It made our vacation! We had Enrique and Julio. They made gourmet meals 3x a day and catered to what we loved! Enrique also made great margaritas! The entire staff made us feel so comfortable and at home! The rooftop deck was stunning and so peaceful! The pools and beach amazing. It was almost like having a private beach much of the time we were there! We loved every minute of our time here and cannot wait to come back! I hate to write this review
 lol ( I don’t want you to book our week) But seriously, we highly recommend this home and working with Louis!

I couldn't recommend this home enough. We were visiting family in the area from California and needed something big enough for all of us. This place was absolutely perfect. We will definitely be back. WiFi - It was strong enough for us to work from home, watch TV, etc. Easy to connect to. 10/10 Technology - There are smart TVs in the living room and bedrooms so we were able to watch Netflix, etc. There's also speakers built into the ceiling in the living room so if you're tech-savy, you can connect and play music (we were able to but if it is tricky if you're not familiar with apps/tech). 10/10 Cleanliness - Everything was very clean and we were happy. They even came in the next day and made our beds. I've never experienced that in an AirBnB - amazing! 10/10 Staff - Very helpful, communicative, professional and trustworthy (I've never seen an AirBnB staff wear uniforms - amazing!). We had the cook make us breakfast and dinner one day - delicious. I will say the oven was broken so we couldn't cook/reheat the enchiladas but my sister-in-law was creative and was able to cook them on the stove. So I do recommend getting the oven fixed but we made it work! Location - Amazing views. You have to go through three gates to get in so we felt safe. The sunset was amazing! Other notes: the laundry machines didn't work too well but we were only there for a couple of nights so not a big deal for us. They had plenty of pool towels (so no need to bring your own) but there are no pool toys/floatys so maybe bring one or two if you're planning on using the pool a bit. There's a park right down the street for kids which is great. The backyard was fully fenced and well maintained. The hot water did run out one night so if you're going with a larger group of people, you may want to space out showers if you want a warm shower. There are individual AC units in the bedrooms but nothing in the living room so we just kept the doors open and that kept everything cool for us. For the price of a clean, nice updated house plus staff and housekeeping, this is the one. I can't recommend it enough. We'll be back!

5BR Villa in Ajijic

Francisco

Excellent, 4 years ago

Excellent host. Thank you very much, Luis. Thanks to Francisco, AlĂ­cia, and all the staff who make the stay more pleasant. Thank you very much.

5BR Villa in Ajijic

Francisco

Repeat guest

Excellent, 4 years ago

Great house, I had already stayed there on another occasion. Everything is still great.

To say that our stay was magical would be an incredible understatement; our stay left us speechless! From the private beach and the several pools to the spacious 2 story unit, the chef Reyes, the cleaning crew, and Maria - we felt like royalty. More times than not, it felt like we were the only people staying at the condominiums which was a super nice change up from a busy resort; but at the same time, we had all the amenities of a resort i.e cleaning crew, chef, bar/restaurant, pools, sauna, massages, jacuzzis and so much more. This place was truly incredible and we are already planning on going back. Book it! You will not regret it.

Just be careful with the people who are taking care of the house. Since we had a bad experience and they stole cash from us. no one was responsible

Host Response

Vianey seems to me to have taken responsibility by giving them options such as going to the authorities to file a complaint, you refused to do it and only retired, while the staff was in the entire disposition to declare and to have they checked the house along with their belongings, they have been working with us for 4 years and never has anyone lost anything in the house. There were more guests of yours who left before you, there was excess alcohol, they broke the rules having the music and party at a high volume all day until 5am, ignoring when they were asked to go down to the volume which caused inconvenience with the neighbors, they left more than 3 hours after the agreed check-in in the rules and even took the new batteries from the TV controls. I think these accusations have no basis, I hope they are more conscious in the future, these actions are delicate because it damages people's reputation.

The house is amazing, it has a beautiful view. It's equipped with everything to spend the rest. I went with my children and enjoyed it. Cleanliness is its weak point, dirty bathrooms, dirty refrigerator, dirty pool, poorly swept, dirty and fogged windows. There was a barbecue that was used by the previous guests and it was dirty the entire time we were in the hallway. For the price, they could provide a much better service in terms of cleanliness. Since it's a luxury house.

Host Response

How was Karina, it is very unfortunate that you had to give this cleaning review. I remind you that the house has plant staff that includes cleaning, maintenance and cooking every day, who if you need anything from them without a problem you can ask for them. And if you do not want to bother asking them , as you were able to gladly tell, I am always available during the stay for any observation or request you have, I am here to help and make your stay very pleasant.

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