Valeria

Reviews

79 total reviews

85% rated 5★

79 reviews

4.80

2020–2024

Cleanliness 4.6

Accuracy 4.9

Communication 4.9

Location 5.0

Check-in 5.0

Value 4.8

79 reviews

2BR Luxury Condo in Playa del Carmen

Sivan

Excellent, 2 years ago

Lovely place , nice and clean also the space , super good located . We loved it! Just don’t loose the bracelet cause they gonna charge you!

Excellent apartment. Very good location, spacious and clean spaces. Great pool and very close to the beach.

If you are staying for 1 or 2 days it is comfortable or OK, but if you are staying for 3+ days take in consideration they do NOT offer HK service therefore you are stuck with the same towels used for both beach and shower. We were a family of 6 and once we got there AC unit was at 88 and took more than one hour to cool off and that only because we had to contact front desk and host. We wanted to take a shower because we had traveled all day and found out we didn't have enough towels, host took them later but until night! Also, all airbnb's we have stayed at have offered 1 day of HK to replenish and clean their property, well here it was not the case and we were stuck with dirty towels for the remainder of the stay and to think they charge for cleaning fees. Also all beddings smelled moldy, I asked host for assistance but she wasn't near area to assist and provided with a huge quote for having her staff clean it. There is no washer and dryer so take your own towels to your vacation!

Host Response

Hello Diana, I apologize if my apartment was not what you expected, the cleaning fee included covers the cleaning after you leave, I did offer you the Service for $800 pesos which is under 50 usd for cleaning and new towels and bedding but you refuse the service since you consider it to be too expensive, I would happily provide the Service if you agreed to Pay the fair price for the cleaning Team, thank you for your stay and aprecite your feedback

The apartment is very neglected and dirty is not right the price for it is expensive but it is not comfortable

Host Response

Hola Antonino una disculpa , mi personal de limpieza habitual tuvo un percance y nos ayudó una persona externa , gracias por hacerme saber que no cumplió los estándares , como puedes ver en los reviews pasados prestamos atención especial a la limpieza

It is a very nice place. However, it needs some maintenance. One bed in the second room feels like it has whole in the middle and makes all type of noises. We had a hard time sleeping there. The AC couldn’t be set to a different temperature and it hits you right in the face when you are in bed. There were broken glasses and kitchen was dirty. Besides this, the location is great and the private pool in the terrace is a plus. Aldea Thai is a great spot overall.

Host Response

Thank you for tour comments, I will check on the issues you mentioned, I wish you would have notify me so I could have fix them during your stay

The place is quite central, comfortable and beautiful light, it was super clean. The king bed is super comfy, and the other two double bed as well. The communal pool is very clean, you even have a private pool inside of the apartment. The place is very good, it is one block from 5th Avenue and with the beach a few meters away, there is oxxo and seven nearby to buy drinks, the place has dry ice spins, super useful. Plenty of towels for pool, beach, bathing, etc. There are refri, it's air-conditioned, has a TV, this option is pretty good. I highly recommend it. In addition, the host was very clear, friendly with instructions and flexible with the late checkout. I would stay in this space if I would stay in this space :)

We will be back to this building for sure, amazing location close to everything, short walk to the beach, walking distance to the famous 5th avenue, shops, restaurants, night clubs, bars, entertainment, all within minutes. Beach is beautiful, we had to buy a beach umbrella. We did not use the beach club, over priced and it was always empty. Apartment: Nice spacious apartment. The outdoor plunge pool was not filled for the first 2 days of our stay but they came and fixed it on the 3rd day. Unfortunately no washer and dryer which made things a bit challenging since we were their for 10 nights. We were only giving 4 bath towels, we asked for 1 more since we were 5 and never got a response. We asked reception and they told us they would follow up with home owner. Safes are not working, both of them. We asked for assistance or new sets of batteries so we can see if that's the issue, no response

Host Response

Hello Thank you for your comments, frontdesk staff its there to support on check process, but for anything else the best communication its trough here or the phone number i provide in the app, Im sorry i couldnt help with the inconvenience I always respond ASAP in here i even send a message asking if everything was good. My apologies

Valeria's apartment was beautiful and located in a great spot with the beach a few steps from the lobby and just behind 5th Avenue. It was quiet and peaceful but only a quick walk to 5th Avenue and all the shops and restaurants. We wandered to different parts of Playa del Carmen and found it very easy to get back to the apartment. The wading pool on the private balcony was my daughter's favorite thing and the pool outside of the apartment was gorgeous. There was a pool bar to order food and drinks (even though we didn't use it). Valeria was very responsive and sent someone to repair the A/C right away when it wasn't working. After that, the apartment stayed nice and cool. We used the parking deck and there was a ton of space to park my parent's van and the parking was free. The place was beautiful and I Highly recommend it!

The place was great for our family of five. Our littles loved the pool on the deck, it was nice to be right next to the large rooftop pool as well. It was decorated nicely, had comfortable furniture, close to the beach and shopping. Would love to come back and stay again. The only thing that could have been a little better was the air conditioning. It worked well in the room with the two double beds but not for the primary or master bedroom. So we slept a little warmer at night than we would have liked but besides that everything else was great!

This unit was in a great location with a private pool on the balcony!! It’s Very very close to the beach and 5th Ave. The unit is located right in front of the building, even at night with all the noise from the street it was very quiet inside! Check in was super quick and easy, our host even let us check in early which definitely a bonus!!! We had no issues during our stay other than a really bad smell coming out of the drains, which is no fault of the owner…I just think it has to do with older pipes and different drainage systems. The place looks exactly like it does in the pictures. Overall We had a great stay

Bed next to window was sandy and obviously not clean; more towels and toilet paper could be appreciated; but I was very disappointed on the tub, as it was sandy and soap scummy upon arrival. This is by far the best location in playa though, best beach access, mamitas next door is amazing; the balcony pool is a tad cold but we were there in winter. Maybe the sun warms it up.

Host Response

Hello jacki! Im sorry the thub had sand, I wish i had hear from you during your stay , i would have happily send someone from cleaning staff to clean, the appartment was cleaned profesionally before your arrival, sorry we didnt notice the sand.

Great location! Steps away from the beach and 5th Ave. You can bring your own chairs or towels to the beach, or there are plenty of loungers you can rent. There is an Italian restaurant between the condo and the beach that has awesome pizza, or you can order food on the beach if you rent loungers. There is a 7-11 on the corner where we bought everything we needed for breakfast (bread, milk, eggs, bacon) The pool is right outside the condo and it’s beautiful. The check in was really easy and smooth. Valeria was very responsive to any needs we had and the condo is just like the pictures. My family loved it and we would definitely stay there again and recommend it to our friends.

Location of place is very good, close for the everything. Valeria alway responds and easy communicate with her. Her Apartment very cozy and comfortable for 6 people. We do not like a team on reception, and elevator doesn’t work almost 5 days and nobody help tourists to carry big heavy luggage from stairs. Last two days by cause of rain we didn't have an electricity on the night, and the next day of our “check out” the water was off in all apartments . Nobody from personal of this condo didn't tell sorry or suggested an alternative to use a toilets in other place.

2BR Luxury Condo in Playa del Carmen

Juan

Excellent, 4 years ago

Valeria’s luxury condo was simply amazing, the location was perfect, a few skips away to the beach , 711 conveniently across the st and an Oxxo in the same st to stock up on drinks , chips , etc . There is also a few local bars that have great food and drink specials right up the street . If your wanting to experience more of 5th Ave it’s also a block away! All of the staff was very professional, check in and check out was easy . We loved the lay out of the condo , the patio pool is a very cool feature for the warm days . I can keep going on and on about this place , let’s just say we’ve been to Playa a few times now and this will be our go to spot from now on ! Best bang for your buck

Valeria with a lovely host. She was responsive and communicative. The best parts about this unit are the private pool on the patio and the main pool just outside your door. There is A swim up bar in the main pool where you can get drinks and food. It’s open from 9 to 9. You are only two blocks from fifth Avenue and there is a 7-Eleven and a subway on the corner just steps away. There are a few restaurants on the street also so you don’t have to go to fifth Avenue if you don’t want to. The AC was great!! The unit is very clean. Things I wish we’re different are not dealbreaker‘s but would be nice. More towels and better lighting in the unit. The unit is very bright during the day with the curtains open but when the sun sets becomes dark. The lights are not very bright and there aren’t many of them overhead. The facility it’s self is very pretty and well-maintained. Check in and check out was slow because there’s only one person working the desk and if somebody is ahead of you you have to wait. The lobby is not air-conditioned, it’s open air, so if you’re hot and sweaty and tired this can be frustrating. The staff were not very helpful in the facility. For example, one night I dropped a bottle outside of our unit door in the public area. The glass and juice went everywhere. It was 1030 at night and when I asked for help I was told to contact my host. I knew my host couldn’t do anything in terms of safety at 10:30 at night. Apparently the cleaning people had left and the front desk told me they can’t help. I found everything I needed in the unit to clean it up But this was disappointing as it was a public area and a safety issue. Valaria was disappointed also as she says they pay very high HOA fees. Overall we had a great time. We met a lovely family and our children played together.

Super happy with my time here. If you're someone who is doing any kind of remote work, Valeria's place should be at the top of your list. You couldn't ask for a better location (between the beach and Quinta Avenida) and the dipping pool is a game changer. The sizeable patio has the dipping pool with large patio doors opening up into the living room and bedroom. It gave the place a great indoor/outdoor feel that was perfect for remote working. Wifi was good enough. Was able to video call with no issues. I wouldn't push it with any large downloads/uploads, but should suffice for 80% of remote workers. The coverage is good in the apartment and by the common pool and outdoor areas as well. Bathrooms are huge and A+ too. As for location, it can't be beat. Right between the beach and Quinta Avenida you step right outside and have everything Playa Del Carmen has to offer. Playa Del Carmen can be rowdy, but it's pretty chill by the condo so you get the best of both worlds. My only critique would be the bed sheets. When you want to crash after a long day in the sun the last thing you want to see is stains on the sheets. Wasn't very inviting. Please replace them! Other than that, this spot is 100.

The place is in a great location, communication with Valeria was excellent. She was extremely helpful. The place itself does need some updates. It looks better in the photos. The best part of it was the private pool. The sheets had stains, they smelled clean but didn’t look good. We saw some insects but can’t say for sure they were inside the condo or if they sneaked in as you open the doors.

Host Response

Thank you for your comments Edith , I will work on all the updates that you recommend for our next guest!

Valerie’s place is excellent. It’s a very spacious and stylish place very much worth the price. It’s in a great location, walking distance from the beach and from all the downtown restaurants, clubs, and bars. It has a huge outside jacuzzi and the surrounding poolside is awesome. I couldn’t ask for a better place for the price. And Valerie was always punctual and supportive when I needed her. I give this place 5 stars. Thanks Valerie!!!

2BR Luxury Condo in Playa del Carmen

Karen

Excellent, 6 years ago

Big apartment right on mamita’s beach. Great location and amenities. The in-house private pool is great. I would return every time to Valerias apartment.

A super well-located and clean place

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations