Valeria
Reviews
79 total reviews
85% rated 5★
79 reviews
4.80
2020–2024
Cleanliness 4.6
Accuracy 4.9
Communication 4.9
Location 5.0
Check-in 5.0
Value 4.8
79 reviews
Sivan
Excellent, 2 years ago
Lovely place , nice and clean also the space , super good located . We loved it! Just don’t loose the bracelet cause they gonna charge you!

James
Excellent, 2 years ago
As advertised, easy communication and check in was a breeze. Wonderful stay, thanks Valeria!

Fernando
Excellent, 2 years ago
Excellent apartment. Very good location, spacious and clean spaces. Great pool and very close to the beach.

Sean & Hosy
Excellent, 2 years ago
Valeria's airbnb is very convinient to all the restaurants, bars, beaches. She was very responsive and answered all our questions very quickly. Check in/out was very easy with a friendly front desk concierge staff available. Great place to stay, thank you for hosting!

Diana
OK, 2 years ago
If you are staying for 1 or 2 days it is comfortable or OK, but if you are staying for 3+ days take in consideration they do NOT offer HK service therefore you are stuck with the same towels used for both beach and shower. We were a family of 6 and once we got there AC unit was at 88 and took more than one hour to cool off and that only because we had to contact front desk and host. We wanted to take a shower because we had traveled all day and found out we didn't have enough towels, host took them later but until night! Also, all airbnb's we have stayed at have offered 1 day of HK to replenish and clean their property, well here it was not the case and we were stuck with dirty towels for the remainder of the stay and to think they charge for cleaning fees. Also all beddings smelled moldy, I asked host for assistance but she wasn't near area to assist and provided with a huge quote for having her staff clean it. There is no washer and dryer so take your own towels to your vacation!
Host Response
Hello Diana, I apologize if my apartment was not what you expected, the cleaning fee included covers the cleaning after you leave, I did offer you the Service for $800 pesos which is under 50 usd for cleaning and new towels and bedding but you refuse the service since you consider it to be too expensive, I would happily provide the Service if you agreed to Pay the fair price for the cleaning Team, thank you for your stay and aprecite your feedback

Antonio
Excellent, 2 years ago
Todo excelente 👌 super zona !!

Don
Excellent, 2 years ago
Great Comfortable stay, Great Location (2 min walk to beach), Restaurants 5-10 min walk on the strip, which also seems endless (Restaurants everywhere), Well kept place Overall, Only concern we had, Not enough face clothes (washcloths) but plenty of towels for shower and the beach, Great host, responsive to concerns, will definitely be returning to this Beautiful Relaxing Space

Robert
Excellent, 2 years ago
The place was in a great location. Close to the beach and 5th Avenue, it was surprisingly quiet inside. The pool was great and the place was clean. The couple of times I had to contact Valeria she responded in seconds.

Marco
Excellent, 2 years ago
everything is excellent and even better than described, it would be super friendly

Ivette Elena
Excellent, 2 years ago
Excellent host Valeria, and the place exceeded my expectations; more beautiful in person than in the pictures, very good location, clean, despite having places with lots of people and music nearby, in the place you can't hear the noise, a very quiet and beautiful place!!!

Antonio
OK, 2 years ago
The apartment is very neglected and dirty is not right the price for it is expensive but it is not comfortable
Host Response
Hola Antonino una disculpa , mi personal de limpieza habitual tuvo un percance y nos ayudó una persona externa , gracias por hacerme saber que no cumplió los estándares , como puedes ver en los reviews pasados prestamos atención especial a la limpieza

Chiraag
Excellent, 2 years ago
Great location with easy and quick access to the beach, 5th Ave and lots of restaurants and places to visit. House was in a nice community which allowed kids to go out in the pool and have fun. Several places in the community to sit and relax. Loved the place

Ruben Estuardo
Excellent, 2 years ago
Definitely an amazing place to return with my family!! The accommodation is impeccable! Valeria is always ready to help us! Totally recommended!

Maria Jose
OK, 2 years ago
It is a very nice place. However, it needs some maintenance. One bed in the second room feels like it has whole in the middle and makes all type of noises. We had a hard time sleeping there. The AC couldn’t be set to a different temperature and it hits you right in the face when you are in bed. There were broken glasses and kitchen was dirty. Besides this, the location is great and the private pool in the terrace is a plus. Aldea Thai is a great spot overall.
Host Response
Thank you for tour comments, I will check on the issues you mentioned, I wish you would have notify me so I could have fix them during your stay

Juan
Excellent, 2 years ago
Great spot. 5 star.

Lorena
Excellent, 2 years ago
Very nice place, it had all amenities Very clean and nice place.

Alvaro
Excellent, 2 years ago
Excellent location, comfortable, just as it is in the descriptions.

Rous
Excellent, 2 years ago
Really good La Estadia

Emile
Excellent, 2 years ago
Very pleasant accommodation in a good location, and thank you Valéria for your responsiveness!

Vincent
Excellent, 2 years ago
Pleasant stay with both a private pool and large pool with a walk up bar.

Liliana
Excellent, 2 years ago
The place is quite central, comfortable and beautiful light, it was super clean. The king bed is super comfy, and the other two double bed as well. The communal pool is very clean, you even have a private pool inside of the apartment. The place is very good, it is one block from 5th Avenue and with the beach a few meters away, there is oxxo and seven nearby to buy drinks, the place has dry ice spins, super useful. Plenty of towels for pool, beach, bathing, etc. There are refri, it's air-conditioned, has a TV, this option is pretty good. I highly recommend it. In addition, the host was very clear, friendly with instructions and flexible with the late checkout. I would stay in this space if I would stay in this space :)
Juan Carlos
Excellent, 3 years ago
All the staff are very friendly

Ghizlane
Good, 3 years ago
We will be back to this building for sure, amazing location close to everything, short walk to the beach, walking distance to the famous 5th avenue, shops, restaurants, night clubs, bars, entertainment, all within minutes. Beach is beautiful, we had to buy a beach umbrella. We did not use the beach club, over priced and it was always empty. Apartment: Nice spacious apartment. The outdoor plunge pool was not filled for the first 2 days of our stay but they came and fixed it on the 3rd day. Unfortunately no washer and dryer which made things a bit challenging since we were their for 10 nights. We were only giving 4 bath towels, we asked for 1 more since we were 5 and never got a response. We asked reception and they told us they would follow up with home owner. Safes are not working, both of them. We asked for assistance or new sets of batteries so we can see if that's the issue, no response
Host Response
Hello Thank you for your comments, frontdesk staff its there to support on check process, but for anything else the best communication its trough here or the phone number i provide in the app, Im sorry i couldnt help with the inconvenience I always respond ASAP in here i even send a message asking if everything was good. My apologies

Priscila
Excellent, 3 years ago
Super nice stay, very nice and spacious apartment with the option to go out to your private pool, close to all the beach vibe, I highly recommend it 😍

German Adolfo
Good, 3 years ago
excellent accommodation, recommended by the location and a very quiet place

Shannon
Excellent, 3 years ago
Valeria's apartment was beautiful and located in a great spot with the beach a few steps from the lobby and just behind 5th Avenue. It was quiet and peaceful but only a quick walk to 5th Avenue and all the shops and restaurants. We wandered to different parts of Playa del Carmen and found it very easy to get back to the apartment. The wading pool on the private balcony was my daughter's favorite thing and the pool outside of the apartment was gorgeous. There was a pool bar to order food and drinks (even though we didn't use it). Valeria was very responsive and sent someone to repair the A/C right away when it wasn't working. After that, the apartment stayed nice and cool. We used the parking deck and there was a ton of space to park my parent's van and the parking was free. The place was beautiful and I Highly recommend it!

Israel
Excellent, 3 years ago
Everything is super good, from the communication with the host who is always kind and to the slope of anything, the same place as a host, excellent

Jared
Excellent, 3 years ago
The place was great for our family of five. Our littles loved the pool on the deck, it was nice to be right next to the large rooftop pool as well. It was decorated nicely, had comfortable furniture, close to the beach and shopping. Would love to come back and stay again. The only thing that could have been a little better was the air conditioning. It worked well in the room with the two double beds but not for the primary or master bedroom. So we slept a little warmer at night than we would have liked but besides that everything else was great!

Dana
Good, 3 years ago
This unit was in a great location with a private pool on the balcony!! It’s Very very close to the beach and 5th Ave. The unit is located right in front of the building, even at night with all the noise from the street it was very quiet inside! Check in was super quick and easy, our host even let us check in early which definitely a bonus!!! We had no issues during our stay other than a really bad smell coming out of the drains, which is no fault of the owner…I just think it has to do with older pipes and different drainage systems. The place looks exactly like it does in the pictures. Overall We had a great stay

Pat
Excellent, 3 years ago
Great roomy place with pool and some sunrise view! Valeria was very attentive to our needs and we were appreciative for her quick response to our questions. Hope to come back soon! Gracias!🧘🏻♀️
Enrique
Excellent, 3 years ago
Everything was perfect, Valeria was always attentive to any questions. I'd go again.

Jacki
Good, 3 years ago
Bed next to window was sandy and obviously not clean; more towels and toilet paper could be appreciated; but I was very disappointed on the tub, as it was sandy and soap scummy upon arrival. This is by far the best location in playa though, best beach access, mamitas next door is amazing; the balcony pool is a tad cold but we were there in winter. Maybe the sun warms it up.
Host Response
Hello jacki! Im sorry the thub had sand, I wish i had hear from you during your stay , i would have happily send someone from cleaning staff to clean, the appartment was cleaned profesionally before your arrival, sorry we didnt notice the sand.

Lise
Excellent, 3 years ago
The apartment is located in a resort. Private swimming pool on the terrace, the bedrooms are huge, two large bathrooms, very well located in the heart of playa, the apartment is magnificent luxury!! I recommend it.
Ingrid
Excellent, 3 years ago
Very nice place, where you can rest, you have access to restaurants, minimarket, beach and the facilities of the optimal apartment and common areas.

Francisco
Excellent, 3 years ago
excellent place! very comfortable and clean, perfect location, excellent host"valeria" 100% recommended , we would definitely return.

Andrea
Excellent, 3 years ago
Great location! Steps away from the beach and 5th Ave. You can bring your own chairs or towels to the beach, or there are plenty of loungers you can rent. There is an Italian restaurant between the condo and the beach that has awesome pizza, or you can order food on the beach if you rent loungers. There is a 7-11 on the corner where we bought everything we needed for breakfast (bread, milk, eggs, bacon) The pool is right outside the condo and it’s beautiful. The check in was really easy and smooth. Valeria was very responsive to any needs we had and the condo is just like the pictures. My family loved it and we would definitely stay there again and recommend it to our friends.

Javier
Excellent, 3 years ago
Good host, took care of a small emergency asap
Diego
Excellent, 4 years ago
AMAZING!!!!

Laura
Excellent, 4 years ago
Very spacious apartment in great location with a wonderful private dipping pool. Wish we could have stayed longer!

Nina
Excellent, 4 years ago
Magnificent, comfortable and great location
Jessica
Excellent, 4 years ago
Excelente 👍🏼👍🏼👍🏼👍🏼

Rick
Excellent, 4 years ago
N/a

Edna
Excellent, 4 years ago
Valeria is amazing. Very attentive and responsive. The place was nice, clean, and very family friendly. We will surely continue to book this place on our next vacation.

Amanda
Excellent, 4 years ago
Valeria is an amazing host! She responded to all of our questions almost immediately and has always been accommodating and helpful.

Christian
Excellent, 4 years ago
Had an amazing time here. Very spacious and very safe. Valeria was also very helpful in making sure our needs were met and responded very quickly.

Sandra Vanessa
Excellent, 4 years ago
AMAZING STAY!!!! The apartment is just few steps close to mamita's beach and fifth avenue. We loved the place and the features of the condominum. I want to come back!!!

Ella
Good, 4 years ago
Location of place is very good, close for the everything. Valeria alway responds and easy communicate with her. Her Apartment very cozy and comfortable for 6 people. We do not like a team on reception, and elevator doesn’t work almost 5 days and nobody help tourists to carry big heavy luggage from stairs. Last two days by cause of rain we didn't have an electricity on the night, and the next day of our “check out” the water was off in all apartments . Nobody from personal of this condo didn't tell sorry or suggested an alternative to use a toilets in other place.

Jonathan
Excellent, 4 years ago
Absolutely beautiful condo in a perfect location around everything. My girlfriend definitely wants us to keep coming back and I agree!

Ana Raquel
Excellent, 4 years ago
Super located, spacious and comfortable.

Juan
Excellent, 4 years ago
Valeria’s luxury condo was simply amazing, the location was perfect, a few skips away to the beach , 711 conveniently across the st and an Oxxo in the same st to stock up on drinks , chips , etc . There is also a few local bars that have great food and drink specials right up the street . If your wanting to experience more of 5th Ave it’s also a block away! All of the staff was very professional, check in and check out was easy . We loved the lay out of the condo , the patio pool is a very cool feature for the warm days . I can keep going on and on about this place , let’s just say we’ve been to Playa a few times now and this will be our go to spot from now on ! Best bang for your buck

Dante
Excellent, 4 years ago
Everything was great. Highly recommended.

Brenda
Excellent, 4 years ago
Super spacious apartment, an excellent location and the treatment by Valeria is very good! I would definitely go there again!

Daniela
Excellent, 4 years ago
Great place near the beach ⛱. The place look amazing, with plenty of space. Love it 😀

Angela
Excellent, 4 years ago
Great location to restaurants, shopping, beach and anything you could want. We walked everywhere. The pool area was very nice and condo had lots of space for our family. Bring your own bath products.

Arc
Excellent, 4 years ago
Terrific location and moreover, very responsive hostess . Great selection!!!

J.M. Robert
Excellent, 4 years ago
Great place and great location. A bit noisy Saturday will couple party outside. But it's time to go out too. Stop to look around and just get the place. Super pool. Enjoy!

Karen
Excellent, 4 years ago
A great place, definitely I will be back!!

Cara
Good, 5 years ago
Valeria with a lovely host. She was responsive and communicative. The best parts about this unit are the private pool on the patio and the main pool just outside your door. There is A swim up bar in the main pool where you can get drinks and food. It’s open from 9 to 9. You are only two blocks from fifth Avenue and there is a 7-Eleven and a subway on the corner just steps away. There are a few restaurants on the street also so you don’t have to go to fifth Avenue if you don’t want to. The AC was great!! The unit is very clean. Things I wish we’re different are not dealbreaker‘s but would be nice. More towels and better lighting in the unit. The unit is very bright during the day with the curtains open but when the sun sets becomes dark. The lights are not very bright and there aren’t many of them overhead. The facility it’s self is very pretty and well-maintained. Check in and check out was slow because there’s only one person working the desk and if somebody is ahead of you you have to wait. The lobby is not air-conditioned, it’s open air, so if you’re hot and sweaty and tired this can be frustrating. The staff were not very helpful in the facility. For example, one night I dropped a bottle outside of our unit door in the public area. The glass and juice went everywhere. It was 1030 at night and when I asked for help I was told to contact my host. I knew my host couldn’t do anything in terms of safety at 10:30 at night. Apparently the cleaning people had left and the front desk told me they can’t help. I found everything I needed in the unit to clean it up But this was disappointing as it was a public area and a safety issue. Valaria was disappointed also as she says they pay very high HOA fees. Overall we had a great time. We met a lovely family and our children played together.

Mui
Excellent, 5 years ago
This was a well needed vacation for our family and we had a wonderful stay. The unit is a great size and the private pool on that balcony is amazing. Valeria was a great host and always responded quickly. We are thankful for our stay, the location was convenient and had all the amenities we needed. Thank you.

Nicholas
Excellent, 5 years ago
Super happy with my time here. If you're someone who is doing any kind of remote work, Valeria's place should be at the top of your list. You couldn't ask for a better location (between the beach and Quinta Avenida) and the dipping pool is a game changer. The sizeable patio has the dipping pool with large patio doors opening up into the living room and bedroom. It gave the place a great indoor/outdoor feel that was perfect for remote working. Wifi was good enough. Was able to video call with no issues. I wouldn't push it with any large downloads/uploads, but should suffice for 80% of remote workers. The coverage is good in the apartment and by the common pool and outdoor areas as well. Bathrooms are huge and A+ too. As for location, it can't be beat. Right between the beach and Quinta Avenida you step right outside and have everything Playa Del Carmen has to offer. Playa Del Carmen can be rowdy, but it's pretty chill by the condo so you get the best of both worlds. My only critique would be the bed sheets. When you want to crash after a long day in the sun the last thing you want to see is stains on the sheets. Wasn't very inviting. Please replace them! Other than that, this spot is 100.

Elizabeth
Excellent, 5 years ago
Valeria’s place is really nice. The location is simply perfect. The place is very spacious and comfortable. The pool at the hotel was kind of cold for the kids but they enjoyed it. The only thing I didn’t like was a very strong smell that comes out of the bathroom, however you can tell that it comes from the sewer. The bathrooms were clean.

Mónica
Excellent, 5 years ago
The place is amazing, spacious, comfortable with all necessary comforts. The condo is in front of the main pool but you can't hear anything from the internal or external activity, very quiet (even though we were in high season). The beach is 100 meters away and the 5th avenue is 150 meters away, all the basic services nearby, supermarkets, restaurants, pharmacies, taxis, etc... unbeatable location!!!

Edith
OK, 5 years ago
The place is in a great location, communication with Valeria was excellent. She was extremely helpful. The place itself does need some updates. It looks better in the photos. The best part of it was the private pool. The sheets had stains, they smelled clean but didn’t look good. We saw some insects but can’t say for sure they were inside the condo or if they sneaked in as you open the doors.
Host Response
Thank you for your comments Edith , I will work on all the updates that you recommend for our next guest!

Benjamin
Excellent, 5 years ago
Much recommended, the apartment is great, perfect location and Valeria is very nice and communicates quick.

Reina
Excellent, 5 years ago
Excellent attention from Valeria. The place is amazing, the 5th a few steps away. I'll be back. Thanks

Sarai
Excellent, 5 years ago
Excellent condominium in a hotel with a very harmonious design. Spacious spaces, cleanliness and super-equipped kitchen. Everything works. The photos as is, the psychic on the balcony overlooking the beach excellent. Steps to the Beach. Very quiet and flexible for families, couples or groups.
Ma. Del Carmen
Excellent, 5 years ago
Very well located and clean . It has the PLus of having a small pool inside the apartment

Ricardo
Good, 5 years ago
Immediate support and responses

Obed
Excellent, 5 years ago
A beautiful place, in a beautiful complex, comfortable, unbeatable location, very clean, exceeds your expectations, widely recommended.

Claire
Excellent, 5 years ago
Great location

Isaac
Excellent, 5 years ago
Excellent cleanliness of the apartment and communication with the host, recommended place.

Joseph
Excellent, 5 years ago
Valerie’s place is excellent. It’s a very spacious and stylish place very much worth the price. It’s in a great location, walking distance from the beach and from all the downtown restaurants, clubs, and bars. It has a huge outside jacuzzi and the surrounding poolside is awesome. I couldn’t ask for a better place for the price. And Valerie was always punctual and supportive when I needed her. I give this place 5 stars. Thanks Valerie!!!
Kareny
Excellent, 5 years ago
Valeria is an excellent host, she was always attentive to anything we will need. Great place and location. Thank you

Adilene
Excellent, 6 years ago
Good location and nice apartment.

Philip
Excellent, 6 years ago
beautiful home fantastic location , very easy to set up and stay thank you!

Jose
Excellent, 6 years ago
excellent place, good location,

Karen
Excellent, 6 years ago
Big apartment right on mamita’s beach. Great location and amenities. The in-house private pool is great. I would return every time to Valerias apartment.

Diego
Good, 6 years ago
A super well-located and clean place

Gerardo
Excellent, 6 years ago
A highly recommended place in every aspect, Valeria is very helpful at all times! Highly recommended!