Mayumi

Reviews

92 total reviews

86% rated 5★

92 reviews

4.83

2018–2026

92 reviews

7BR Villa in Atlixco

Lizbeth

Excellent, 1 month ago

Communication with her was good, and the person who helped us was super friendly and always available if we needed anything The price is in line with the place

7BR Villa in Atlixco

Gabriel

Repeat guest

Excellent, 4 months ago

This is the fourth or fifth time we've come to this place; it's perfect, and we love it. Super safe, plenty of parking space, everything clean and in perfect condition as always.

Communication with Ana was excellent; she responded very quickly and resolved all our questions. The area where the house is located is very quiet and safe. Víctor and his family were very helpful at all times. The house is very nice and spacious, the layout of the spaces is very good, the rooms are very comfortable, the pool is great, with clean, warm water; the barbecue and dining area on the patio is perfect for large groups. Points to consider, but which did not affect or impact our stay: - Two of the toilets didn't have lids on the drains, and the odors were strong, but it was resolved with a damp cloth and by keeping the window open. - Two of the rooms did not have their doors properly installed. - Some areas require maintenance. Overall, it's a very large and beautiful house; the stay is pleasant and comfortable. The cost of the accommodation is worth every peso paid for the stay and the comfort the place offers. Highly recommended, and I’m sure we’ll be back.

It's a beautiful house, and I'm not saying it because of the foundations, but because of the people who live there and how helpful they are Honestly, every detail, and every moment, the people who live there, like Victor and his wife, made our stay amazing The house was super clean, everything was perfect, I would definitely go back 1000 and one times Thank you so much for everything I would recommend it without a doubt

The listing never says that the advertised price is for 16 people and Ana insisted that it was There were 22 of us, and until you pay and they send you the check-in instructions, the extra price per person appears. The house needs a lot of maintenance. The first day at night when the children wanted to get out of the pool to bathe, there was no hot water in any bedroom. The manager had forgotten to turn on the boiler. We had to wait 2 hours for him to turn it on and there were no fans in two bedrooms. One bedroom out of service Another bedroom with a lot of humidity All bedrooms with closet doors reloaded on the wall because they were useless The barbecue was super dirty and full of ash from other visits. We had to go buy utensils to clean it because the manager didn't have any for cleaning!! You have to bring your own toilet paper, only the first roll is provided The very hard mattresses apart from that, we had a good time 👍

Host Response

Thank you so much for your feedback. I just wanted to tell you that of the 9 bedrooms that the house has, only 8 are offered for rent. The same ones that were at your disposal. The additional fee, as the owner, is included in the information required to rent. As it appears in the listing, it is part of the structure as handled by Airbnb. We'll use your feedback to improve the rest!

The house is much nicer and bigger than what you can see in the photos. All the rooms are very comfortable, the spaces are very spacious, such as the kitchen, living rooms and dining room. Likewise, the pool and barbecue area are perfect for spending a great day. Victor and his wife Jessica's service was the best, always attentive in case we needed anything. Really a great option for a medium-large group of people who want to be comfortable and feel at home. It is very well located, easily accessible and has many options around to buy food as well as Oxxo and pharmacy.

7BR Villa in Atlixco

Gabriel

Repeat guest

Excellent, 1 year ago

It's not our first time staying here, this house is always a guarantee and we love it. The pool and the impeccable rooms, super safe to keep the cars and the amazing service. Great super friendly and attentive host.

We were all the family and were very comfortable in the house... we would definitely come back. It has a total of 8 rooms available (each with shower inside and with shared excusado). Overall they are comfortable, all with closet, burós, lamparitas... some mattresses are already old. The pool has a solar heater, this week it was half cloudy it was not very hot, but we still enjoy it. The attention of the staff (Victor, Jess and family) very good! They helped us with the cleaning and cooking and were always attentive.

7BR Villa in Atlixco

Sergio

Excellent, 2 years ago

Very nice and nice house, comfortable spaces and definitely a very good option to make your guests comfortable in their own room

Ana and Victor, who were the ones who took care of us, are incredible people who were very kind when taking care of us. The photos don't do the house justice. It's beautiful and very spacious for more than 16 people. The only thing I would point out is that the rooms are poorly ventilated due to the small windows, but nothing that the desire to have fun doesn't make you forget. It should be noted that there is an extra cost for bringing more than 16 people to the house. It's not too much, but it would be worth mentioning in the description. I would definitely come back to celebrate or spend a weekend with family and friends.

The house is spacious, the advantage is that it has several rooms. If you are going with a person in a wheelchair, the house is not suitable because it has several stairs and although I discussed it with the host, it was not mentioned to me before booking. The pool was at room temperature, I guess because of the weather, because I saw that it had solar panels. The truth is that I was a little disappointed, the place was really dirty, it seemed that they had not mopped in weeks, the walls were very stained, the doors of the bedrooms were neglected, the bathrooms were old, the truth is that it lacks a lot of maintenance and for the price it is not worth it, the place is very neglected. The person who received us was super friendly and helped us a lot, but that does not take away from the fact that the house lacks cleanliness and maintenance. I even felt sorry for my family, because we have booked other places before and it had never happened to me that it was far from what is shown in the photos.

Host Response

Good afternoon Karen!! I'm so sorry your experience didn't meet your expectations. I take all your feedback and will work on it to improve the experience for our guests, as we have been doing for all the time we have rented. Greetings!

Lots of rooms and bed choices for the price. Very large parking area inside property gate. We used this area also to play volleyball and badminton. Very well supplied of utensils in kitchen. We got particularly good use of pool and fire pit. Victor is friendly and courteous, always willing to help. He did several water and ice supply runs for us and took very punctual care of covering/uncovering the pool and set up the sun shades. He also promptly removed trash as needed. It was very handy to have him stay right next door. Ana was very cordial and responsive of our needs. Her instructions to get to the property were spot on.

7BR Villa in Atlixco

Sandra

Excellent, 3 years ago

A very nice and comfortable house, excellent location, Ana is very attentive to the same as the family who takes care of the house I recommend it 100%

7BR Villa in Atlixco

Daniel

Excellent, 4 years ago

Excellent host. Everything as described in the listing. The house is beautiful and huge, super well maintained and with all the necessary amenities for a relaxing weekend. The attention of the people who take care of the house is spotless. Highly recommended!

7BR Villa in Atlixco

Laura

Excellent, 4 years ago

The house is just like the photos, very comfortable and spacious. Ana's service is a 10, she was attentive and sent me precise notes to expedite my arrival. And the service from the managers is excellent, very attentive and helpful.

7BR Villa in Atlixco

Laura

Excellent, 6 years ago

Excellent place to spend as a family , the Chico of the house is very kind , the pool with good temperature and good for the children, you have everything to spend some good days

7BR Villa in Atlixco

Gabriel

Excellent, 6 years ago

A good place to enjoy with the family, especially if you are a large family. Very well located, quiet, the hospitality and support of the property manager were very good. He was always attentive to any questions, requests and support during my stay.

7BR Villa in Atlixco

Omar

Excellent, 6 years ago

My friends and I had a very pleasant weekend at Ana's place. The house met the characteristics described, the cleaning and cooking service was good, and I think the value for money is recommendable, considering the area.

7BR Villa in Atlixco

Samuel

Excellent, 6 years ago

It's an excellent stay, very comfortable, very spacious, very good service from the people there and from the host

7BR Villa in Atlixco

Adrian

Excellent, 7 years ago

Excellent attention, the people who welcomed us are very kind, cleanliness of the house 100%, I would definitely come back

7BR Villa in Atlixco

Carlos

Excellent, 7 years ago

It's a place with a good location and, above all, it's spacious, ideal for large families. The service from the people in the house is high quality, and they are always attentive to your needs. Highly recommended.

7BR Villa in Atlixco

Karla

Excellent, 7 years ago

Ana is always available for any request you need, the only bad thing is that you can't open the grille from the street x if all the guests leave. Even the house looks smaller in the photos than it really is!

7BR Villa in Atlixco

Fernando

Excellent, 7 years ago

The place is just as it appears in the photos, even wider than you expect, it is ideal for hosting different families or groups of friends because it has many rooms, everything is clean and the construction is classic, it has all the amenities needed to prepare a good barbecue, the benefit cost is perfectly justified, Ana responds immediately and has a very friendly staff, we would definitely return.

Host Response

Thank you! We look forward to seeing you soon!

7BR Villa in Atlixco

Enrique

Excellent, 7 years ago

It was a very pleasant weekend at Ana's house. Last-minute attention and a very nice house with large spaces.

The house is as shown in the photos, very appropriate for a large family (our case) with all the equipped bedrooms as indicated and a large parking lot. The pool and garden are impeccable. It is very well located in a residential development that feels very safe, with a market, convenience stores and a supermarket very close by. Ana is very friendly and attentive to last-minute requests. The managers were also friendly, and the extra cleaning service we used was very convenient. We were very pleased.

7BR Villa in Atlixco

Edgar

Excellent, 7 years ago

Much better than I expected. I really enjoyed the stay and the service. I recommend it 100%

Host Response

How nice that you enjoyed the house, Edgar!! And thanks for the recommendation!

7BR Villa in Atlixco

Daniela

Excellent, 8 years ago

Our stay was a thousand times better than expected. The house is huge, the spaces are suitable, the area is super central and the attention takes a 10, without a doubt.

Host Response

Thank you very much, Daniela!! What a pleasure to know that they enjoyed the house like us. Warm regards!

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