Tom

Reviews

179 total reviews

94% rated 5★

179 reviews

4.93

2018–2025

179 reviews

5BR Villa in San Miguel de Allende

Manuel

Excellent, 1 year ago

Very nice and big house. It's a little far from the center to walk, but by taxi it's a few minutes. Very good communication with Tom.

The place is very good and is a 12-minute walk from downtown. The rooms and terraces are great. Only 2 of the 5 rooms are in a basement and some people may not like it, but it is specified in the listing with photos. During our stay we struggled with the internet inside the Airbnb, both the network (Telcel) and the wifi, although we were told that the area was having problems at that time. Tom is very helpful and was always available. Overall, it was a good option considering the cost-benefit and I would stay there again.

Host Response

Thank you, Ivan. Sorry the internet company in San Miguel struggled. The internet is the highest speed available in SMA when it works, but unfortunately Mexican internet is not always reliable. We are considering switching to Starlink. I had two friends get Starlink in August, and I've been waiting a bit to see how it works for them.

I was fortunate enough to spend nearly a month at Tom's beautiful property in San Miguel de Allende. The property was absolutely as described, however the view from the rooftop terrace really cannot be covered with words. We found ourselves beginning and ending each day there, taking in the sights, sounds, and smells of the vibrant city (on that note: definitely do bring ear plugs if you're a light sleeper as the town loves to celebrate). Each of the sleeping areas was private and cozy. The minimalist decor underscored the beautifully designed property. And the incredibly kind-hearted Salvador and Guadalupe made this Airbnb truly feel like a home. The location -- while it did require us to climb a bit of a hill -- rewards you with local markets, access to great restaurants and bars, and great pool access at nearby Live Aqua. Also, Tom could not have been more accommodating and communicative. We're already planning our return!

Words can not do this home justice. After spending 6 weeks in this beautiful location we are in the best shape of our lives. We ended up walking between 4-7 miles a day. Exploring SMA was amazing. This location sets you up in a great location. The Mercado at the bottom of the hill with all the fresh fruit, vegetables, meats and flowers you could want. The best part were Lupe and Salvador. Lupe brightened our days with her smile and keeping the place spotless. Salvador was only a text away for anything we need!

The description doesn’t do justice to the experience when we entered the property. Multi-level home with beds and bathrooms at each level. Stunning view of San Miguel’s skyline to watch sunrise and sunset from the property’s rooftop. There’s a co reed sitting area with large table and cushions for guests to enjoy a bottle of wine and a meal and just let time go by. Beds very comfortable with clean sheets and linens. Amenities were top notch. Tom has a very friendly and hospitable staff. Salvador manages the place and is very thorough and responsive to questions. Lupita is the housekeeper who comes in daily at 10am and leaves after she’s finished with chores (services included in the price of rental). Very humble and grateful staff to whom we were willing to give gratuity for their outstanding work. The property is a 1/4 - 1/2 mile walk to SMA’s historical center. City market, restaurants, shops are walking distance. AWESOME experience.

Tom is an exemplary host with great communication, excellent property description and extensive local recommendations. The home is spacious with indoor and outdoor spaces to hang out, work, etc. I got perfect reception for Zoom calls on the patio with tropical plants behind me. The rooftop is a total treat. We ate dinner up there frequently and my husband did morning meditation there every day. The rooster next door lives up to his reputation, lol. Lupe, the housekeeper is golden-hearted (and does your laundry). We have found that we prefer this part of San Miguel - totally central but not touristy. We did a day pass one day for the pool at Live Aqua hotel and that was an excellent experience and value! Only complaint with Tom’s is that it’s already booked for our dates for next year so if you’re thinking of reserving it, jump on it!

Host Response

Wow, Martha, thank you for such a wonderful review. Enjoy Paris!

Absolutely loved our stay at Tom’s place! There were 5 of us, everyone had their own space, all super confortable. The house is really well set up, and there’s plenty of common areas to chill out and enjoy together. The highlight of course is the rooftop with amazing views of the town both during the day and at night. And we parked the car when we arrived and never used it again until we left, everything is walkable from the house: the market, restaurants, bars, town centre… If you are considering visiting San Miguel de Allende, you cannot go wrong with this place. Thanks Tom and Salvador who very kindly welcomed us even through we got in a bit later (10pm) and showed us around. Highly recommend!!

Host Response

Thank you, Jorge, for such nice words. See you next time!

5BR Villa in San Miguel de Allende

Jorge

Excellent, 2 years ago

Spectacular is the impeccable modern house and in perfect condition Tom, always attentive to our needs, Lupita, the lady of spectacular, attentive cleanliness, tidy and very kind. In order, I highly recommend this property near downtown just 4 blocks away, and in San Miguel de Allende all the time you walk it is safe and the city town is a world heritage site THANKS TO TOM !!!

Tom was a VERY responsive and courteous host. Salvador also made this trip one of a kind by picking us up from the airport and sharing stories of the buildings along the way. Lupe made sure the house was clean daily. I would not recommend staying anywhere other than this airbnb to my family and friends. It is also right next door to a store to easily buy snacks and drinks. If you’re coming to San Miguel as a group, you NEED to stay here!

5BR Villa in San Miguel de Allende

Guillermo

Excellent, 3 years ago

Excellent service, good location, host always attentive and friendly!!!

Host Response

Thank you so much, Guillermo. You are welcome back any time. We appreciate you!

The place is comfortable for families. Lupita, the cleaning lady, and Salvador were amazing when they welcomed us and when we left (we forgot something, and they sent it to us later by courier). The house is fresh, has two small stores nearby, and has a couple of living rooms. The layout of the floors in the house allows for independence between the renters. Its location allows you to walk downtown without any problems. However, if you bring cars, you should consider parking at pensions, and it is expensive (350 to 500 pesos per day). The fourth bedroom in the basement is not suitable, so we did not use it. The bathrooms work well, but the showers need maintenance and bathroom curtains need to be installed.

Host Response

Hi, Lola. Thank you for your nice review. We are happy you enjoyed your stay. If you return to SMA, I want you to know that this summer I am here at the house supervising a minor renovation. We are putting up a wall in the basement between the water tank room and the other bedroom in it. So it will be significantly improved for that 4th bedroom. We are also adding ventilation to it. We have already changed the showers and added a ceiling fan to the kitchen area, per your suggestion. Thank you so much!

We loved the apartment, which is actually like a little house! It has 3 floors, plus the rooftop (with an amazing view!) and the basement (there is a room here that we don't use because the musty smell is a bit annoying). On the first floor is the room with the king-size bed, bathroom and small living room. On the second floor are the kitchen, living room, dining room, and the room with a double bed and bathroom. On the third floor, a room with two single beds and a bathroom. It's well equipped, clean and bright. Check-in is coordinated with the "caretaker," who hands over the keys. The location is super good, within walking distance of the cathedral. It's very close to the market and has two stores next door for quick shopping. We park on the street without a problem. We would choose it again.

Host Response

Thank you so much, Pilar! Note that I just arrived here this summer for my own vacation and to do a remodel in the basement area whereby we are adding additional ventilation and separating the water tank room with a wall. We appreciate you and thank you so much for your 5 star review and honest feedback!

The place was lovely and we had a great time in SMA. Tom was a great host and the property manager Salvador and housekeeper Lupita were outstanding and very helpful. The place has 3 main levels plus a roof terrace that has great views of the city. Everything was as advertised in the description. There were a few stains in the sofas but that may be expected as the house is a rental. The bedrooms were comfortable and had enough space and storage but did not have privacy/blackout curtains just see through white decorative ones. I know it may be a small detail but so early mornings were rough with full light coming in at 5:30-6am and also for privacy in the bedrooms. I think non-see through ones would be more appropriate. Each bedroom has a full bathroom but some of the showers did not have a shower curtain in them so water can go everywhere and be a mess until the floor dries. Outside of those few things the house was great and with a few changes could be even better.

Host Response

Thank you so much, Chris, for your nice message and suggestions. We likely won't do blackout shades because the look of the house is quite white/light/airy. I will add a note for guests that if morning light bothers them to bring a sleeping mask or purchase one next door at the market. In terms of the master shower, I noticed when I was here just after you water spilling out. My apologies! The issue actually isn't needing a shower curtain, but the shower head needed to be soaked in vinegar so that calcium deposits don't interfere with the flow. That's been fixed now. Also, since you were here we added more ceiling fans and made improvements to the basement area. So if you enjoyed the house before, next time you will enjoy it even more. Thank you so much!

Really enjoyed our stay here. It was very close to el mercado literally just down the road, and had a little store next door which was very convenient. Lupita, who takes care of the home was very sweet and met us at the front door to give us a tour of the house when we arrived. That was really nice since there is 3 levels including a rooftop lounge area which we enjoyed, and several rooms and 2 sitting areas. Overall everything was great.

This home is located in a beautiful and vibrant city. It is a lovely home and has 4 levels built around a central courtyard with a fountain and greenery. Three of the rooms have their own outdoor space space and there are two separate rooftop patios with views of the city, mountains, and landmarks. We enjoyed evenings watching the sunset. The two downstairs bedrooms were not my taste but I enjoyed the primary bedroom which had its own office, tv room, and large bathroom. The house staff and host were exceptional. They seemed to really care about our experience in SMA. The housekeeper was kind and helpful. She gave this momma a real vacation! The house manager helped us by transporting us to and from the airport and acted as a guide when we went exploring. The location is perfecto. We could walk to the centro, markets, galleries ect. There is a steep hill to get to the house and the terrain is uneven. Overall, it’s an 11/10 and fantastic value. I loved it!

I stayed a week at Tom's place with my wife, parents, and infant son. The location is wonderful, and the house is comfortable and spacious. Chava, the house manager was very helpful as well with organizing rides and with anything else that came up. As is mentioned in the house manual San Miguel de Allende is a vibrant town, and that means that there will be noise, particularly fireworks, barking dogs, and roosters at all hours. Bring earplugs if you are a light sleeper!

Great house! Pictures don’t do it justice. Perfectly located, under 10minutes walk from Plaza Central. Uncompromising views of the sunset, beautiful terrace. Excellent service from host and especially the home’s caretaker, Lupita:)) she was really the highlight of the home, extremely sweet and helpful, kept the house clean and organized. She also assisted with breakfast and lunch, delicious cook:)) Dreamy home in a dreamy town.

Tom's place was perfect, so easy to get to the main Jardin. We walked everywhere the week we were there. The coffee maker was great; we went to Starbucks and got a bag. The Internet was excellent. I loved the design, and the main room bed was perfect. A friend came for a few nights and stayed up in the top bedroom; so much privacy for all who stay. We will definitely look at Tom's place when we return! Oh, and Salvador manages the house and can pick you up from the airport and take you. I missed that on the way down, but he took us to the airport and was so great.

An excellent place, I highly recommend it, the photos reflect the current state of the apartment, just take into account that as it says in the description, to get there on foot you have to go up a street with a slope, it is 2 blocks, it is not too much and if you go for work, they do not offer an invoice, which can be a bit problematic. Apart from those 2 points, the place is totally recommended.

Host Response

Thank you, Beatriz. Yes, you are right, we do not invoice or take cash directly. It is all done through the AirBNB app, so any invoices or receipts are through AirBNB. Thank you for your stay!

5BR Villa in San Miguel de Allende

Kristen

Excellent, 3 years ago

Tom’s home is well worth the trek up the hill - the rooftop view is spectacular and most of the bedrooms have their own en suite bathroom and outdoor space. The location is conveniently near Casa San Jose (where our friends were married) and the artisan market for tasty food and shopping. Salvador and Lupe, the house manager and cleaner, were friendly and helpful. Our only recommendation is to bring earplugs as the neighboring roosters begin before dawn. Overall, we had a wonderful time and would love to come back.

This house is truly wonderful. We were travelling with family and sometimes everyone needs a space for themselves, which this house aplenty. Every room has its own bathroom and outside space, and the roof terrace is spectacular - especially for sunsets. The kitchen is fully equipped and there are several lovely inside sitting rooms too. The wifi has extenders all over the house. Salvador, the house manager is super friendly and helpful, and also collected us at the airport after a late flight. The town is beautiful. Thankyou Tom, from my whole family - you made a reunion delightful!

The home was absolutely lovely Thom was such a wonderfully communicative and prompt host. His housekeeper and his landlord were really wonderful and we really enjoyed Lupe she is a very sweet soul. The view is absolutely stunning and makes up for that hill to get home. Plus that hill really does help you feel like you’ve earned that view. We would absolutely go back and stay and look forward to when we do thank you so much for opening your space and San Miguel is a beautiful and incredible place to visit and we will be back.

5BR Villa in San Miguel de Allende

Carlos

Excellent, 4 years ago

This place has an incredible view of the town, it is located close to the downtown so you can get around town if you are used to walking. The house if far more interesting than what the photos show, making it one of the most interesting buildings I have stayed in a while.

Place clean and bright. Listing mentioned 5 bedrooms but we only saw 4. Listing also did not specify the amount of stairs involved--definitely not a place for the elderly or for people with knee problems. Construction next door was a bummer, extremely loud but the heat made us keep the windows open (so we had to deal with the noise). A/C (or a mini-split) would have been nice and the wifi sometimes worked. Salvador was great, and always accessible to help, greatly recommend him for transportation.

Host Response

Thank you, Fabiola. Not sure how you missed the 5th bedroom but it definitely exists. Maybe you missed a door? There are two bedrooms at the lowest level of the home, one with a single and the other with a queen. Then one level up is the master with queen. The level above that has the outdoor casita with a queen. Then the highest bedroom has two twins. Sorry about any construction in the neighborhood. I cannot control that,. San Miguel is definitely not a place for people with knee troubles or very old because as you mention, there are lots of stairs. Our house is no exception. Most homes are at least three levels, and can be more if there is a roof terrace and basement level, as we have. Yes, Salvador is great, thank you!

5BR Villa in San Miguel de Allende

Martha

Excellent, 4 years ago

Tom's Home is incredible! We had such a great time and we were guided by Salvador, who was always just a message away! The place is just a couple of blocks away from every tourist place. Walking distance to el mercado or to the main plaza. The home is beautiful, clean and we never had any problems with Wi-fi signal. Next door is a small store that can provide you with basics like water and snacks. We will definitely be back soon! My Family was overwhelmed with the comfort and safety of the home. Thank you for your hospitality!

Tom's house was a gem. We had a group of 4 in town for a wedding, and the house was located within a short walk to many of the places we needed to be. It's a climb uphill to reach the house, but the views from each room and the rooftop were incredible. Each room above ground was spacious and clean, there were clean rooms below the house but we didn't use them. The house was brightly and naturally lit, the common spaces were comfortable and there was plenty of privacy for each of us. The housekeeper was nice and attentive, and the house manager Salvador was one of the most professional and helpful people we've met. He was always available with a quick response and accommodating when possible. There may be few places in San Mike suited to a relaxing, centrally located experience than Tom's house. Highly recommended!

Tom is a top notch host and his home, done in a calming white/gray palette is a serene oasis from the hustle and bustle of lively SM. The beds are comfortable, the kitchen is well-equipped, the bathrooms are modernized and the outdoor spaces inviting, especially the magical roof deck. I never tired of the sunrises/sunsets, balloons, church bells, purple jacaranda trees and 7 church spires lit up at night like a picture postcard. There is a combo of private spaces and common areas for larger groups. The house has 4 levels and 5 outdoor areas. The neighborhood is close to everything and very active with people, dogs, roosters, birds, music & fireworks- a very authentic experience! My 4 kids and I loved our time here. Thanks so much Tom, we hope to be back!

Host Response

Wow, Mellen, thank you for such a lovely review. I'm tempted to turn it into our property description. Thank you so much for being an amazing guest. I hope to see you in San Miguel again.

We did a filter search for homes with parking, because we were concerned about the safety of our new car. This is somewhat misleading as there is only parking for a "tiny" car. This was further down in the description, but we thought a subcompact is indeed small. We truly enjoyed the house itself, as it was delightful. However to state there is parking when in fact it is extremely limited, seems unfair. Tom was willing to reimburse us for parking at an offsite lot, which was considerate, but defeats the purpose of having easy access to our car.

Wow! Just the perfect place to enjoy and relax in San Miguel. If you are looking for a quiet and family home this is it. In addition the neighborhood is very safe. We were concerned about street parking but our new vehicles were parked in the front of the house with out any issues. The house is perfect huge and spacious. So many beds, rooms and bathrooms. My kids and I loved waking up to the birds singing. Loved the place and definitely coming back.

Host Response

Thank you so much, Juliana, for the wonderful review. We look forward to seeing you and your great family back in San Miguel in the future. Thank you!

Tom’s place was great for our family of 5 plus a baby. We had to wait for check in due to the previous guests but the host made it up to us by letting us have a later check out time. The location was perfect, it is a little of a climb back up but totally doable. The house had everything we needed but take the basic toiletries like shampoo, body wash etc… there’s amazing vibes from the house and would definitely stay there again.

Host Response

Thank you so much, Juanita! We welcome you back anytime.

Tom’s place was perfect for our week back in SMA. Sleek and modern on the inside, it’s huge—and spread out over multiple levels with with several patios and rooftop terraces with beautiful views of the historic center of town. To reach the main square and the famous parrish church is an easy 15 minute walk; just a couple blocks down the hill from the front door is the local market. Get fresh produce and other items there or have breakfast or lunch at one of the family-run “fondas” inside. Tons of restaurants and beautiful architecture in the immediate vicinity—you can’t go wrong here. The friendly cleaning lady who comes every few days is an added bonus.

5BR Villa in San Miguel de Allende

Ana

Excellent, 4 years ago

We had an amazing stay at Tom’s house. The location is ideal. 10-15 min walk from the Center and main attractions. Top cleanliness, great communication with the host and his local team, they’re lovely people. And to top it off, the view is spectacular!

Tom's Airbnb is amazing. The terrace is spectacular and, along with its location, design and interior spaces, makes it totally worth it. We had a couple of issues, mainly with the hot water in two bedrooms, but there was always Tom and his team on the slope and ready to help us solve it so our stay was as good as possible, and it was. We left two cars on the street, across the sidewalk, and there were never any problems. It is true that there is a parking lot very close to the place but, due to the pandemic, we chose to take advantage of the fact that there was space on the street and that no one else touched our cars. Totally recommended, I think it's a gem in downtown San Miguel.

Host Response

Thank you for the nice review, Benjamin. We scheduled the hot water system to the master bathroom to be replaced between Oct 18 and 28, 2021, so thereafter it should be normal times to get it hot in the master bathroom, as the water no longer will need to wind it's way through the underground to reach that shower. I'm glad you had a great time in San Miguel. Thank you so much and we hope to see you again!

It was our first time to San Miguel de Allende and we will definitely be back. Tom’s home is in the most ideal location to walk to most everything you would want to see in SMA. The home is more beautiful in person. Immaculately clean and beautifully decorated. His instructions, tips, and restaurant recommendations are on point. The rooftop was our favorite part of the home with the most amazing views. Salvador, the house manager arranged our transportation to and from the airport. We highly recommend using him. We will definitely be back and can’t wait to stay in Tom’s home again. It was perfect!

Host Response

I'm so happy you had an amazing time and appreciated Mivida for your anniversary dinner. That band playing on Sunday night's is one of the things I miss most about San Miguel when I'm back in San Francisco. Many of my all time favorite nights have been in that restaurant with that band. I'm glad you've notched that memory, too. Take care and see you next time!

Tom's place is an oasis of white, gray and neutral in a town of brilliant colours! Tom was a fantastic host and his place met all our needs, allowing us to have a great stay in San Miguel.

Host Response

Thank you, Debbie. I especially appreciated that you offered to pay for the tiny little things broken. Almost every guest who stays for any length of time will drop a glass or coffee mug. But it's the rare guest who points it out and offers to pay for it. That type of thing is so nice and courteous and very much appreciated by hosts. Thank you again!

very good location and a nice house

Truly, one of the most memorable Airbnb experiences we have ever had. Tom's home is absolutely incredible and has everything you need for a short or long stay. We spent about two months in San Miguel de Allende, and it was so hard to leave. Working remotely, having fast internet was imperative. I can honestly say that the connection here was better than what we have in NYC. Two of us were online every day, making video calls and doing everything we needed without any issues. The master suite and living area on the ground floor is the perfect place to relax, we spent a lot of time hanging out in the kitchen and dining area, but the terraces are nothing short of magical. The home offers arguably the best view of the town, and if you're an early riser you will see hot air balloons floating by every morning. Finally, I have to give special thanks to house manager Salvador, and our housekeeper, Lupita. She came 6 days a week to clean and even do our laundry! Truly above and beyond the service you'd usually expect from an Airbnb. We cannot wait to return to SMA, and if Tom's home is available we'd book it in a second.

5BR Villa in San Miguel de Allende

Carlos

Excellent, 5 years ago

Clean, spacious and in a very good location close to all the major sights in SMA

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