Malena

Reviews

Superhost

165 total reviews

96% rated 5★

165 reviews

4.95

2016–2026

165 reviews

6BR Villa in Temixco

Martín

Repeat guest

Excellent, 4 weeks ago

Third time we stayed with Malena. Everything is pleasant and beautiful, and the staff is very helpful.

The place offers a very pleasant experience in every respect. The service provided by the support staff, Víctor and Delfino, was particularly noteworthy. They were attentive, helpful, and very respectful at all times, making our stay even more comfortable. The facilities are very well maintained, clean, and convey a sense of safety and peace of mind. It is certainly an ideal place to rest and enjoy. As something to consider, although each room has fans (some even have two), on hot days it can feel a bit warm, so it is advisable to keep this in mind when planning your visit.

Excellent place, it's really worth it. The host was also super attentive and great service from the staff. I hope to return.

Host Response

Thank you so much for staying at Nuestra Huerta. They come back soon soon

This is the second time we have visited Mi Huerta and again we were delighted, very good communication with Malena, always attentive, Mr. Victor and Mr. Delfino are very attentive and make you feel at home, the pool and its beautiful gardens are very enjoyable, the campfire is very nice and the pizzas are highly recommended, they were really a few days of rest and relaxation for the whole family.... we will return

The host and Mr. Victor's service was excellent!! We had a pleasant and comfortable few days. The house was all good. The only thing I didn't like was the treatment and offensive comments that the lady who helped in the kitchen had towards Mr. Victor, as well as out of place comments from other guests who have been in the house before. (We were so uncomfortable that we didn't want to say goodbye to her, sorry) Either way, we had a great time!! Thank you, Mrs. Malena. We will miss Mr. Victor. Thank you

Host Response

Thank you Sara for staying at Nuestra Huerta; we look forward to seeing you soon

We have come to the house several times and in general we have had a great time, however this last time, we were uncomfortable with the lack of tolerance towards pets and the way of communicating it, in addition the service of the people who support was not as favorable as other times since they did not take care of cleaning, only the kitchen and were not as attentive as other times.

Host Response

Guadalupe, I'm surprised by your annoyance about the pets, since you broke the house rules by not letting me know that you had three pets, which you should have paid 300 pesos for each one, in addition to letting them into the house. Regarding service people, I only offer 2 people and my ad says so. On some occasions I put an extra person as a courtesy from us. You needed someone in the kitchen and that's why no cleaning was done.

A lovely place to rest, magical and full of nature with beautiful views, impeccable cleanliness, large and excellent temperature pool. The attention from Sra Malena very good gave us a response in time and form to all our doubts and requests. Attention on the property from the people who support it was Victor, Delfino and MAri was impeccable of excellence. We will definitely be back soon to that wonderful place.

Host Response

Thank you for staying in our garden

6BR Villa in Temixco

Guadalupe

Repeat guest

Excellent, 1 year ago

My family and I had an excellent time, it is the second time that we come and we love it, the service of Tere, Victor and Delfino is super good, they are very attentive. The house is spectacular and overtakes what was advertised in the photos. We will definitely be back.

Host Response

Thank you for staying with Nuestra Huerta

6BR Villa in Temixco

Karina

Repeat guest

Excellent, 1 year ago

I will definitely be back at the first opportunity. Excellent accommodation; Malena and the support staff make the experience unbeatable.

Host Response

Thank you for staying with Nuestra Huerta

Excellent property, the land is huge, the building is very well preserved, the distribution of spaces allows you to enjoy the entire area of the property, the barbecue and wood-burning oven are fully functional, children's area with trampoline and tree house very well maintained, each room has a full bathroom, the rooms have plenty of space, we went at the end of February and we did not feel hot at bedtime, The air circulates quite well if you have windows and doors open, each room has fans, there are mosquito nets on windows and doors, the pool is kept at a fairly pleasant temperature for children, hot water in showers and with enough pressure for a good bath, to highlight the attention of the service staff, they were very helpful for cooking, serving, lifting, carrying things and so on, always ready and very friendly. Totally recommendable. As for the host, she is always attentive and open to changes or requests, quick response and very kind.

Host Response

Thank you for staying at Nuestra Hierta

6BR Villa in Temixco

Norma

Repeat guest

Excellent, 2 years ago

The house is very clean and tidy from the moment you arrive. Tere, Mr. Víctor and Mr. Delfino make you feel at home, helping you at all times. The pool is great, with a very pleasant temperature that you can enjoy a lot. We had a very comfortable stay. Highly recommended for spending a few days relaxing.

6BR Villa in Temixco

Patricia

Repeat guest

Excellent, 2 years ago

Thank you very much. Everything was great!! The staff in charge were very friendly and helpful. I hope to return soon.

Host Response

We look forward to seeing you again!

6BR Villa in Temixco

Martín

Repeat guest

Excellent, 2 years ago

The orchard is an extremely quiet and beautiful place, highly recommended for a family trip. Everything is clean and tidy, with the bare essentials in the bedrooms, kitchen, and bathrooms. It is recommended to bring mosquito repellent.

6BR Villa in Temixco

Ricardo

Repeat guest

Excellent, 2 years ago

I washed the house to celebrate my birthday, and together with my family and friends we were DELIGHTED. The house is huge, the services are impeccable, and the attention of Tere, Mr. Delfino and Victor extraordinary, are very nice and friendly people. It's definitely an incredible option to spend a few days at ease and happy.

Our experience was excellent, we were a group of 16 people, what we liked the most were the gardens where we could run and play, the pool that has a part of chapoteadero for the children and a part more wave for the adults, we took advantage of the basketball court and in general we had a great time at the weekend. All windows have screens that help it can leave the windows open and the rooms have a fan. The dining area has 2 tables inside the house and outside you can put some outdoor tables under some trees to be able to make some roasted meats. There is also an oven so you can cook a Pizza. His staff can help you to light the charcoal, accommodate the tables, etc. Highly recommended for large groups who like a green environment and like to swim.

6BR Villa in Temixco

Guadalupe

Repeat guest

Excellent, 2 years ago

The house is great, it exceeded our spare parts and the attention of Delfi, Victor and Tere was always excellent, at all times attentive to what was necessary and very friendly.

The super dirty pool had rusty nails, the 44 degree weather and the decomposed refrigerator, Malena does not answer any message on the first day, the house does not have air conditioning, old fans are not enough, I arrived a water pipe while we were in the house they should have foreseen those amenities, the zaguan from the main entrance is damaged, if you go to the right you end up in a waste city full of drug addicts, you have to surround the property in back 200m of terracery, we bought clarifying for the pool but never cleaned, the staff of the house says they knew of our arrival until a day before, molten lights, you run out of gas, we bathe with cold water, the beds with horrible mattresses, we could not rest for the heat we were served by our old fans, my nee bes sickened by the dirty pool, the host with a lousy attitude debunking everything that was best told you not to wash it until we were served by general maintenance.

Host Response

Laura, in 8 years of using the airbandb platform, and with 128 reviews, never had a guest as complicated and dissatisfied as you. Although I always tried to immediately address any complaints of yours. The only thing you're right to complain about is the pool situation. In which you saw the work the staff did to try to solve it and, as I explained, it was a problem situation with the chemicals used. You say that my attitude and communication was poor, from the first message received by watts to 18.21 hrs, which I replied at 7:30 pm, I always answered the multiple messages, which were given to everyone with the exception of the pool. Then I will clarify point by point: As I told you, there was a problem with the pool chemicals, which caused the water to be cloudy. Rusty nails didn't exist The comment regarding the 44 degree weather can't be sorted out, we all suffer from it. The refrigerator works properly at a temperature of -15° the 2° freezer on the refrigerator, regardless of the above, an additional cooler is put in The house was never advertised with air conditioning, fans, floor and ceiling, they work properly An extra water pipe was requested since there was NO water coming in and it was requested to prevent them from running out of water The access to the property is where they were sent the location and there it is specified that it is 200 meters of terracería I miss about how the comment on "the lost city full of drug addicts" as there is nothing like that in the area, close to the property. The clarifying pool you supposedly bought, you never gave it to the staff Warning one day before, is irrelevant, as the house must always be clean and available You had three people at your service, to immediately attend to any situation, if you had informed them of the problems, they would have been immediately resolved, instead of informing me so that I would inform them, to give them a solution. A fire was melted during your stay, which was changed as soon as they warned In the house there is no stationary gas tank, we have three gas cylinders, which give the service, when a tank is finished, you only have to open a key. Which was what was done in informing us Regarding beds and fans, in over 120 reviews, we have never had any complaints. It is important to clarify that your rent was for 15 guests and 23 people arrived, 8 more of the authorized ones. and a pet, which was also not authorized. And you weren't charged for that situation.

Communication with Male was good and very friendly. Days before attending, he communicated with me to give me house instructions, how to arrive and validate arrival times. I had doubts they were resolved. Very warm and the pool is warm. Alberca with different levels what I loved because they enjoyed children and adults (I measure 1.62 and the deepest place I think it measures 1.60). Chapoteadero for children and more bajito para mamás. The beautiful garden to play, the basketball court, the campfire at night. A big thank you to Claudia and the gentlemen who supported us at all times. Super helpful, respectful. Very nice and clean house and rooms. Highly recommended is house. 👍

6BR Villa in Temixco

Luis

Excellent, 2 years ago

The house is divine and the service of 10 , always available and attentive... the pool and the facilities are super clean, tidy and the water in the pool is always warm !!! One of the best Airbnbs I've been to

6BR Villa in Temixco

Guadalupe

Excellent, 3 years ago

The place is very nice, spacious, much better than the photos, it has all the amenities, the staff is super efficient and very friendly. Highly recommended. We will definitely come back. Thank you.

6BR Villa in Temixco

Nadia

Repeat guest

Excellent, 3 years ago

The house is great!!! It is very nice and quiet. The photos don't do it justice. The house is much better. The pool is warm all the time. Male is always attentive and very flexible at all times, always willing to help. The service staff are the best. Claus has delicious seasonings and is always very attentive, as are the gentlemen who lit the fire for us and set the table. We were very happy. The purpose of the trip was fulfilled. Everything was perfect 💯

The accommodation is very nice and comfortable for large groups. The green areas and the garden are amazing. The pool was at an excellent temperature all the time, perfect for the kids to enjoy. Without a doubt, a great plus is the staff. They are super attentive and always willing to help you with whatever you need. They set up a table in the garden, under a beautiful tree, for breakfast and lunch. Everything in general was excellent. Malena is always available. We will definitely be back soon.

6BR Villa in Temixco

Diego Fabricio

Repeat guest

Excellent, 3 years ago

Excellent option to go with family or friends. It exceeds expectations, both for the house, the host, and the staff who take care of you!

Malena showed excellent willingness, as we were a large group, and we managed to reach a consensus. Communication was optimal from start to finish. The garden has an excellent layout, providing ample space for playing or simply walking around. It is important to note that the people who work at the place are the huge plus of this experience. Always ready to support us, and attentive to our needs. Thank you very much, Mr. Victor, Mr. Delfino, Claudia, and her daughter. Palms from all of us. We would love the opportunity to come back.

The property is very nice, very spacious, and extremely suitable for large families with children, as it has many green areas, a swimming pool, 6 bedrooms each with its own bathroom, a kitchen, a dining room, an outdoor barbecue, a fire pit, children's play equipment, etc. It’s worth noting that the service staff are super friendly, helpful, and always willing to assist with anything you need… Cooking, bringing groceries from the supermarket, setting up tables/chairs, etc. They really go out of their way to make you feel at home and to ensure you have everything you need… they are definitely the highlight of this place. The owner was also attentive and answered my questions… I would say we had a great weekend, no doubt about it, and we would definitely come back to this place…

The place is spotless, you can see that they invest in maintenance, it is very large and cozy. The kitchen is well equipped, all the furniture, appliances and services in the house work well. The pool is large and the water is a good temperature. We felt right at home thanks to the staff who were always attentive to our needs. The rooms are very clean and each one has its own bathroom. The house has a basketball court, a place to light a fire, tumbling, a tree house for children and a great area of fruit trees. The host Malena is always attentive to what is needed. We will definitely be back!!!

6BR Villa in Temixco

Guillermo

Excellent, 3 years ago

The house is amazing and very well maintained. Lots of vegetation and excellent service from the staff. Highly recommended!

Host Response

Thank you for staying with us, we look forward to seeing you soon

6BR Villa in Temixco

Adrian

Excellent, 3 years ago

An excellent house, very spacious and comfortable, with large and beautiful green areas. The pool has an excellent temperature all day long. The attitude, disposition and support of Mrs. Claudia and Messrs. Delfino and Víctor were magnificent. It is a highly recommended property to spend a few pleasant days relaxing with family or friends. We look forward to returning very soon.

5 stars are little to describe Malena's house, it's an incredible space with everything you need to have a great time with family and/or friends. The photos don't do the place justice, it's immense and very well cared for, everything is spotless. The service of Claudia, Victor and Delfino is also of the highest quality, they helped us with everything and it only left us to enjoy the facilities and let us spoil for them. I will definitely go back!

6BR Villa in Temixco

Martín

Repeat guest

Excellent, 4 years ago

Excellent service, from the booking process through check-out. Mr. Delfino and Ms. Claudia, who help in the kitchen and with cleaning, are very friendly and proactive at all times. The place is very peaceful, and the weather is very nice. Highly recommended (it is suggested to bring mosquito repellent).

The property is spectacular, it's actually a lot nicer and bigger than what you see in the photos. It includes everything that's mentioned in the post, the super rich weather, and the amazing place to spend your family days. Malena answered all my questions and was attentive to all my requests at all times. The attention of the staff at the house was extraordinary (thanks to Claudia and Delfino). They pampered us a lot. They are super attentive and friendly people. We will definitely go again, we had an incredible time, we had days to do many more. We hope to be back soon!!!

We had an amazing time at this house, my family was delighted and we are already planning when we can return. All the staff in charge were super friendly and they helped us in everything, really incredible their attitude and disposition. The wood-fired oven is a super plus and a great activity to do as a family. I highly recommend using it. Overall an amazing experience, which my family and I really enjoyed.

Host Response

I loved that they were happy!!! I'll wait for you soon!!

6BR Villa in Temixco

Jandro

Repeat guest

Excellent, 4 years ago

The house is as advertised. The communication with Melena is excellent. The staff is absolutely amazing in making your stay as smooth as possible. They are always looking to help out. The location is isolated from everything in the area, but you don’t need access to anything, as there are shops nearby and the staff is happy to shop for you. Do not be discouraged by a bit of a tricky entrance, the house is great to host up to 5 small families. Wifi never failed us, as some of us had to work from there. Beware of the magical ponies walking around the best green areas.

One of the best places to stay in Cuernavaca. We have stayed here several times because of the service and the size of the property. The kids always enjoy walking to the orchards and running around in the grass. If you are looking for a pool and something more, this place is perfect. You can make pizza, it's easy to find mariachis, and anything you need from the supermarket. The staff is always very dedicated to serving their guests. Highly recommended.

6BR Villa in Temixco

Hector

Excellent, 4 years ago

Highly recommended! We went as several families for our Easter vacation and had a great time. Malena's service was excellent.

6BR Villa in Temixco

Eduardo

Excellent, 4 years ago

Excellent place, the service and service of Claudia and all the incredible house staff. Definitely they are shorts, in person the place is great. location, place, service, installations, everything EXCELLENT. Malena was always attentive to everything. Definitely a place worth visiting.

Malena's service from the beginning of the reservation was excellent, the service of Claudia's house, Don Delfi and Don Vic is exceptional! They made us the perfect vacation. Very helpful and resolved EVERYTHING!! The house is amazing, very spacious, with all amenities, we needed nothing, and that there were 16 of us. Impeccable cleaning of the bedrooms and bathrooms. Highly recommend the house. Congratulations!!!

6BR Villa in Temixco

Guillermo

Excellent, 4 years ago

The place is amazing, everything is excellent in the house, good maintenance and cleanliness stand out, in addition to the service and willingness to solve situations of the people who attend are outstanding. I only have good things to say, in addition to highly recommending it. We hope to return soon !

The house and the surrounding spaces are truly spacious and can be very comfortable anywhere. Well preserved, excellent cleaning, the pool is well located and very comfortable. Bathrooms in each bedroom with fresh towels and all amenities needed. The garden and terrace where the barbecue and pizza oven are located are ideal to spend a whole day of the best, with all the spaciousness to feel relaxed. Thank you very much to Malena for taking care of all the details. The attention of Mr. Victor, Delfino and Claudia, makes the stay more pleasant and makes you feel at home. I highly recommend it and we are already planning to return very soon.

6BR Villa in Temixco

David

Excellent, 4 years ago

if you need an unparalleled rest space, don't hesitate, this is the place, my family enjoys it immensely, the garden is amazing, the space of the house and very comfortable rooms, and the service gentlemen are excellent people, very kind people took care of us very well. I highly recommend it

6BR Villa in Temixco

Guillermo

Excellent, 4 years ago

I will start by briefly describing the accommodation which I highly recommend for family gatherings with children where every weight one pays is worth it. The living area is divided into two naves , the largest where are most of the rooms (5) is two floors and the second one-story has a large room with queen size bed, living-dining area and the kitchen , all rooms have their own full bathroom It is the ideal place to keep children and adults away from so much technology , the house only has a small TV which we use only once to watch a football game. We gave the minor children the rules of not using cell phones or video games and it really worked because they were entertained with the cottage, brincolin, soccer, pinpong, basketball court, pony ride for the little ones, bonfires and the pool that was always at a very pleasant temperature Great distinction to the staff who take care of the house Delfino, Víctorino and Sra Eva who are well directed and trained by the owner of the house Sra Malena . Malena was always attentive and in constant communication with me , there was a small detail with the internet signal which was out of her reach to solve soon due to a general failure of Telmex in the area, however that did not affect the stay in the least

6BR Villa in Temixco

Jorge

Excellent, 5 years ago

The house is amazing, the food very rich, the attention and the helpfulness is top notch, I didn't have to worry about anything all weekend just to enjoy. Everything in the house works perfectly the delicious pool, super comfortable water for swimming and spending hours there without cold. Mrs. Malena is always attentive to any situation, Don Delifino and Doña Eva a love at all times. I would definitely come back, the amazing pass, I was warned by Mrs. Malena of mosquitoes, they don't take it lightly if there are many mosquitoes outside and you have to get quite repellent, and at the entrance I have to have to have to go through a mini river (due to the rain I guess) and if it put me half tense, nothing from the other world. But due to this, the arrival is complicated in a sports car.

6BR Villa in Temixco

Oscar

Repeat guest

Excellent, 5 years ago

as always, an excellent place

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