Liliana
Reviews
71 total reviews
99% rated 5★
71 reviews
4.99
2019–2026
Cleanliness 4.9
Accuracy 5.0
Communication 5.0
Location 4.9
Check-in 4.9
Value 4.9
71 reviews

Julie
Excellent, 1 month ago
We loved our stay. The host offered us prompt assistance, detailed information about the property, and was very kind. We also received good recommendations for nearby shopping services. The condo is really very well equipped, and everything in it is well thought out and of high quality. It's spacious, well decorated, fresh and quiet, a real oasis in the heart of the city's action. We were in a perfect location, close to grocery stores, the beach, the ADO train station and 5th Avenue. Everything is within walking distance. We particularly enjoyed the terrace with the pool and the relaxation area, especially with the heat during our stay. We have no negative comments; everything was beyond our expectations!
Host Response
Thank you so much, Julie, for your wonderful 5-star review! ❤️ Reading your review brought a big smile to my face. I’m so happy your family’s first Airbnb experience was everything you hoped for and more. It was a true pleasure hosting you all, and we’d love to welcome you back to our little slice of paradise anytime!

Daniela
Excellent, 2 months ago
Liliana’s place was honestly better than what my husband and I were looking for! The location was a big plus for us as everything was walking distance and just so convenient and safe literally 24/7!!!! The penthouse is described and looks just as it does in pics. Very nice, clean, spacious, private, and high maintenance style. My husband and I originally booked our stay for only 4 nights and ended up extending our stay for a few more nights! I don’t think there was much we needed to communicate with Liliana about but once or twice maybe but when we did she would respond almost immediately! We recommend her penthouse and we would definitely choose this place again! Thank you for not letting our vacation stay down!
Host Response
Thank you so much, Daniela, for your wonderful 5-star review! ❤️ Your kind words truly made my day. I’m so happy our little slice of paradise exceeded your expectations and that you chose to extend your stay with us. It was a pleasure hosting you both, and we’d love to welcome you back anytime you’re in Playa del Carmen!

Gary
Excellent, 7 months ago
We had a fantastic stay at Liliana’s home in Playa del Carmen. The place was spotless, comfortable, and exactly as described if not better. It felt like a true home away from home. The location was perfect, close enough to everything we needed but still quiet and relaxing. Liliana was an excellent host: friendly, responsive, and made sure we had everything we needed throughout our stay. We wouldn’t hesitate to stay here again and would highly recommend this Airbnb to anyone visiting Playa del Carmen.
Host Response
Thank you so much, Gary! Your kind words truly made my day. I’m so happy to hear that the penthouse felt like a true home away from home and that you enjoyed both the comfort and the location. It was an absolute pleasure hosting you and your group. Thank you for choosing our home and for being such wonderful guests. You are always welcome back, and I would be delighted to host you again anytime you return to Playa del Carmen. 🌴✨ Liliana

Alicia
Excellent, 8 months ago
My family of four (two teens) enjoyed our stay at Liliana’s over Christmas break. The apartment is in walking distance to many restaurants and grocery stores as well as Playa’s main shopping avenue. It’s also a few steps from the bus station so it’s very easy to grab a taxi or take a bus. We took advantage of the rooftop deck and pool. The beaches were pretty crowded so we preferred the quietness of the private pool. We also enjoyed visiting Rio Secreto - a nearby cave where you can swim, ride bikes and zip line. The apartment was spotless, spacious and comfortable. Liliana was always available to answer questions. I definitely recommend staying here if you are visiting Playa del Carmen!
Host Response
Thank you, Alicia, for your lovely review. I’m delighted you and your family enjoyed the penthouse, its amenities, and the privacy it offers. It was a pleasure hosting you, and you are always welcome back.

Tanika
Excellent, 1 year ago
Liliana and Alex were great! Very helpful and communicative! The house is absolutely beautiful, this was our second time there and we will be back!

Romal
Excellent, 1 year ago
The penthouse is perfect. Liliana is responsive and offered great recommendations. Everything met or exceeded expectations. I would definitely book again.

Juana
Excellent, 1 year ago
This stay was incredibly lovely! The host was very, very accommodating and incredibly helpful throughout our stay!! The place was spotless, very clean and spacious although it did have a bit of an echo, but honestly just an incredible place to stay!! The private pool and rooftop were SO SO SO USEFUL!!! We hadn’t realized there was a sargassum season when we booked and are thankful we chose this place for sure!!! The main bed was extremely comfortable!! But I’ll admit the guest beds were quite hard, but not too bad to sleep on. Very comfortable couch! Large television! Enough space for six of us (one of us slept on the couch and confirms it’s very comfy!!) The kitchen was more spacious than we thought and easily held several of us while we cooked and cleaned. Now the BATHROOMS!!! INCREDIBLE AND STUNNING!!!! My favorite part of the entire stay, it was so much bigger than I thought it would be, and my goodness was it just the most useful feature!! Three showers and three toilets!!
Host Response
Thank you so much for your wonderful review, Juana! It was truly a pleasure hosting you and your friends — I’m so happy to hear you enjoyed the penthouse, especially the rooftop, the stunning bathrooms, and the comfy main bed and couch! 😊 And yes — I hear often that the space feels even bigger in person than in the photos, so I’m really glad that was your experience too! I truly appreciate your thoughtful feedback and kind words. Wishing you all the best, and you’re welcome back anytime! 🌴✨Lilly

Savian
Excellent, 1 year ago
Liliana & her associates had top tier customer service! Not only was the place better than advertised they made the experience worth it alone.
Host Response
Thank you so much for the 5-star review, Savian! 🙏 Your kind words truly mean the world. It was a pleasure hosting you, Jayvon, and Eri — I’m so happy the penthouse exceeded your expectations and that our team helped make your stay memorable. You’re welcome back anytime — I’d love to host you again in Playa! 🌴☀️

Robert
Excellent, 1 year ago
Liliana and Alex were great. Everything and I mean everything was taken care of, quickly!

Thomas
Excellent, 1 year ago
This place was awesome!! I spent tons of time on the rooftop for sunrise and sunset.. The location was perfect, walking distance to everything!!!! Lily and our host did an awesome job communicating!! I would definitely stay there again!!!
Host Response
Thank you so much Thomas for the fantastic 5-star review! We’re so happy to hear you loved the rooftop views and found the location convenient for exploring. It was a real pleasure hosting you, and we truly appreciate your kind words and support. You’re welcome back anytime—guests like you make hosting a joy!

Becky
Excellent, 1 year ago
Huge shout out to Alex who met Us for check in. Very friendly and helpful. He even brought us juice from a local juice bar! Great location just a few streets Away From the action.
Host Response
Thank you so much for the kind words and for leaving us a 5-star review! We’re so glad you had a great experience, and we’ll definitely pass along your shoutout to Alex—he’ll be thrilled to hear it! It’s wonderful to hear you enjoyed the juice and the location. You were fantastic guests, and we’d be happy to welcome you back anytime! 💫💫💫💫💫 Hey Alex, Just wanted to say a big thank you for going above and beyond with our recent guests! They gave you a special shoutout in their 5-star review and really appreciated your warm welcome—and especially the juice from the local spot! Your friendliness and attention to detail truly make a difference, and I’m so grateful to have you as part of the team. Keep up the amazing work! Lilly

Dan
Excellent, 1 year ago
very nice place
Host Response
Thank you so much Dan for the 5-star review! We’re happy to hear you enjoyed your stay and really appreciate you taking the time to share your experience. You were a great guest, and we’d love to welcome you back anytime!

Johanna
Excellent, 1 year ago
We stayed 4 nights and enjoyed every one of them. Beautiful condo with a lot of space and beautiful amenities.The beds were super comfy and the house is well insulated from the street sounds. A very well equipped property with a great location only a few mins walk from 5th ave and the beaches. Very handy to have a private car park and Walmart is not far to stock up on supplies. Awesome communication and care taken to ensure we arrive safely and get settled. We cannot recommend Lilly’s place enough.
Host Response
Thank you for your 5 star wonderful review Johanna. We’re so happy your visit to our slice of paradise went so smoothly. We’d love to continue providing great service to awesome guests like you. We can’t wait to have you back for your next visit to Playa.

Jose
Excellent, 1 year ago
Great place to stay. The location is perfect super close to all the nightlife and restaurants. The private rooftop is amazing !
Host Response
Thank you for your great 5 star review Jose. We are so pleased you enjoyed our home. It was a pleasure to host you guys. We cannot wait to welcome you back!

Sherry
Excellent, 2 years ago
Lilly's place is as described with perfect walking distance to stores, to 5th avenue or to the beach. A mini mart (oxxo) across the street, and one of the best restaurants I found to accommodate severe allergies steps away (Zitla). Lilly also made communication very easy and checked in often to ensure all was well.
Host Response
Thank you Sherry for your positive comments and for giving us a 5 star rating. I am so glad to hear that you enjoyed your stay with us. We hope to see you again soon.

Elizabeth
Excellent, 2 years ago
This place is absolutely beautiful. Everything was as advertised. It was my third time in Playa del Carmen and my favorite AirBnB!
Host Response
Thank you so much Elizabeth for taking the time to leave an excellent review with a 5 star rating. We are thrilled you had a wonderful experience with us and so looking forward to seeing you again soon.

Maria
Excellent, 2 years ago
Perfect location- right in the center next to 5th street and walkable to beaches! We enjoyed the airbnb with its upper deck pool and shared large pool. Comfortable accommodations and AC was nice. Lily was proactive in communication, very responsive and did a great job making us feel spoiled. Definitely would come back!
Host Response
Thanks Maria! It was a pleasure hosting you and we hope to see you back soon! 🌟

David
Excellent, 2 years ago
I've stayed all over PDC and this is a top notch location with a top notch host. The apartment is better than the pictures and the host is the best and most attentive host you can ask for. If you are in doubt about booking don't be and I promise you will be happy.
Host Response
Thank you so much David for taking the time to leave an excellent review with a 5 star rating. We are thrilled you had a wonderful experience with us and so looking forward to seeing you again soon.

David
Excellent, 2 years ago
Lilly and her team onsite were very helpful and courteous. Would def stay again. Place is spotless.
Host Response
Thanks so much David for sharing your wonderful experience with us! We hope to see you again soon.

Ben
Repeat guest
Excellent, 2 years ago
From the moment we stepped into Lillys stunning penthouse in the heart of Playa Del Carmen, we knew we had found something special. The location is unbeatable, offering the convenience of being within walking distance to the vibrant 5th Avenue "Quinta Avenida" a bunch of restaurants, lively bars, bustling nightclubs, expansive shopping centers, and not to mention, the proximity to both the bus station (ADO) and taxi cabs literally next door. For those who prefer cooking, having Walmart nearby was a huge plus. Also the ease of getting to the beach - a stroll away! We stayed here a week before this booking and just had to extend because we loved it so much! The photos simply don't capture how beautiful it is. What truly sets this place apart is the terrace. Boasting a private pool, it's the largest terrace we've ever had the pleasure of experiencing out here in PDC - In summary, our stay at this penthouse was an unforgettable time! Felt secure at all times w/247 security! be back soon!
Host Response
Thank you so much Ben for taking the time to leave an excellent review with a 5 star rating. We are thrilled you had a wonderful experience with us once again and so looking forward to hosting you next time you visit PDC!

Ben
Repeat guest
Excellent, 2 years ago
We had a great time at Lillys place! The location was excellent, the price is excellent and competitive for the area, this Penthouse is truly amazing!! The rooftop is such a great place to lie out and catch some sun and the pool is so relaxing! We cooked up there one of the evenings on the grill provided! This condo is so Luxurious , the master bedroom shower is HUGE and this place is easily the coolest Airbnb i've stayed in down here in Playa !!! The AC is working perfectly, as is the Washer/Dryer. Lilly and Albino were really responsive with any questions we had, Albino brought us over spare trash bags 5 minutes after asking as we had ran out. Wifi Super fast 100MB+ Tv has all the channels you could want. All Beds are SUPER comfy! Its so close to everything you need! We are planning to stay again next week!
Host Response
Ben, thank you for the 5 Star review! We’re so happy you loved your experience so much that you are planning to stay with us for another week. I agree with you — our penthouse is the largest in the building and a private rooftop terrace as large and well equipped as this is very hard to find anywhere in the area; especially in such a central location. We hope you return to stay with us again real soon!

Susan
Excellent, 2 years ago
Loved Lilly’s place. Location was great. Very comfortable and clean. Luxury condo beautiful decorated. The price was higher than we normally pay, but worth it and even more so if two couples stayed. Lilly and Albino were very attentive and responded quickly to questions. Would highly recommend Solar Luxury Penthouse!
Host Response
Thank you for your 5 star review Susan. We are so pleased you enjoyed our home. It was a pleasure to host you and your wonderful husband David. We cannot wait to welcome you back!

Joe
Excellent, 3 years ago
While we only had a short 5 night stay at Lilly’s condo, our party of 4 (2 couples) found it to be an exceptional place to stay in PDC. The building is perfectly located - just 2 blocks from the center of the action, a couple more to the larger grocery stores, and no more than 5 min from the waterfront. The unit is spacious, stylishly decorated, and spotlessly clean. But the rooftop space really takes it over the top - the pictures don’t fully capture how spacious it is. It was resort like, with a large plunge pool, bar, and a wide range of seating options for both the sun worshippers and shade lovers. Lilly was a very attentive and responsive host, and we’ll look forward to visiting her place again in the future.
Host Response
Thank you for your fantastic 5 star review Joe. We are so pleased you enjoyed our home. It was a pleasure to host you and your wonderful friends. We cannot wait to welcome you back!

Ammaro
Excellent, 3 years ago
Everything was clean and as expected! Would highly recommend her place for a nice and quiet place to stay! Right in the middle of everything in Playa del carmen “en centro”.
Host Response
Thank you Ammaro for your wonderful 5 star review. It was a pleasure to host you and your friends. You are welcome back anytime!

Evie
Excellent, 3 years ago
We visited Playa del Carmen for the first time with our 2 young kids (toddler and infant). Lilly’s place was perfect for our family and a beautiful, clean condo. It’s in a great location, super close to all the action, but not loud. The private pool and rooftop were such a nice treat - the place is amazing even without the roof. We enjoyed the communal salt water pool as well. Lilly was incredibly responsive and helpful! We can’t wait to come again!
Host Response
Thank you so much Evie for taking the time to leave an excellent review with a 5 star rating. We are thrilled you had a wonderful experience with us and so looking forward to seeing you again soon.

Brian
Excellent, 4 years ago
Amazing communication is just the start of your stay with Lilly. She was extremely responsive throughout our entire 8 day stay and went above and beyond to make sure we had a great vacation. I would highly recommend anyone that is looking for a luxury stay that is also a very quick walk to all the restaurants and shops of playa to give this place a chance. Building is secure and we felt safe at all times. After this trip we plan to return to playa and Lilly’s place again.
Host Response
Thank you Brian for your 5 star review. Please come back and stay with us again.

Robert
Excellent, 4 years ago
All I can say is WOW! This place is my fav Airbnb in Playa. The penthouse is even nicer in person, the patio is amazing and the furniture and decor is first class. I almost didn't rent it because I thought it was too far off the main strip but in fact it is only a block and a half (2 minute walk) so it was actually perfect! Also, there is a great healthy breakfast place right next door. The communication before and during our stay was fantastic and check in was super easy! I can't recommend this place enough. I almost didn't want to leave a review so I can keep this place all to myself, lol. Loved it!
Host Response
Thank you Robert for your positive comments and for giving us a 5 star rating. I am so glad to hear that you enjoyed your stay with us. We hope to see you again soon.

Scott
Excellent, 4 years ago
You will love the place!

Kevin
Excellent, 4 years ago
Lilly’s place is top notch. Just as good or better than the pics. Huge private rooftop and everything was clean. Super close to the action but just far away so that the street isn’t crazy.
Host Response
Thank you Kevin for your positive comments and for giving us a 5 star rating. I am so glad to hear that you enjoyed your stay with us. We hope to see you again soon.

Michael
Excellent, 4 years ago
I definitely recommend staying at this condominium. Everything was perfect from beginning to end. Communication was great, the place was extremely clean and nice. Location was great.
Host Response
Thank you Michael for your wonderful review and for choosing our condo. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our slice of paradise.

Opeyemi
Excellent, 4 years ago
My stay at Lilly's place was amazing. It was exactly what I was looking for. Quiet and private but also very central. I was a short walk away from everything I needed including the beach and 5th ave. The bed and couch were very comfortable and the private rooftop exceeded my expectations. This would be perfect for a solo traveller, couple, girls trip or even a family. I can't wait to come back!
Host Response
Thank you for your wonderful review Opeyemi. I’m glad you guys had an amazing time in our condo. You are welcome back anytime!

Anom
Repeat guest
Excellent, 4 years ago
The condo is amazing! The location is great, close to everything needed for a great stay in Playa del Carmen.
Host Response
Thank you for your wonderful review Anom! We’re so happy your visit to our slice of paradise went so smoothly. We’d love to continue providing great service to awesome guests like you. Looking forward to hosting you again soon.

Anom
Repeat guest
Excellent, 4 years ago
Lilly's place is amazing! She and the local staff are so responsive and supportive to your needs. The location is amazing and central to stores, bus station, beach and so many restaurants. The actual residence is clean, amazing views and great rooftop. Fully stocked with everything you will need. Sunrise views every morning with the church bells that ring to announce it. Also a comfortable and safe area. We went for a week, and decided to stay a month! Highly recommend this place
Host Response
Anom, thank you for the 5 Star review! We’re so happy you loved your experience so much that you stayed for a full month!! —our condo really does live like a home making it optimal for longer stays. We can’t wait to have you back for your next visit to Playa.

Morgan
Excellent, 4 years ago
Great experience, place is amazing, even better in person. Lilly is an amazing host and will go out of her way to make sure you have a great experience. Easy to give 5 stars here, as the apartment is beautiful, rooftop amazing, location perfect, and service was top notch. Highly recommend!
Host Response
Thank you for your great review Morgan. We are so pleased you enjoyed our home. It was a pleasure to host you and your wonderful friends. We cannot wait to welcome you back!

Kyle
Excellent, 4 years ago
This is a first class, modern condo with all that you could ask for to make your vacation a success. We are a family of 5 and we all had more than enough space to spread out. As other reviewers have stated, Lilly's place looks even better than in the pictures. Lilly and Sebastian were great communicators and let us know exactly what to expect and had answers for anything that we needed. The roof top and private pool are amazing. Our kids also spent a good amount of time in the large pool on the first floor. This home is far enough from the busy Quinta Avenue to be peaceful at night while being close enough to easily walk to the beach or the restaurants and shopping. There is also a great bar/restaurant a few steps away from the entrance. I would not hesitate to recommend this home and look forward to staying here again. Thank you Lilly!
Host Response
Thank you for your wonderful review Kyle. We are so pleased you enjoyed our home. It was a pleasure to host you and your family. I’m glad you enjoyed our condo —its superb location, and its nearly 2000 square foot private rooftop terrace. I am grateful to my fantastic team who consistently deliver high quality service. Also happy that your kids enjoyed the beautiful common 65 ft pool located on the first floor. We hope you will return and stay at our Oasis once again. We cannot wait to welcome you back!

Adem
Excellent, 4 years ago
⭐️⭐️⭐️⭐️⭐️

Marlene
Excellent, 4 years ago
Like other reviews have stated. Lilly’s home is immaculate and she is one of the most thoughtful hosts I have ever communicated with. The home itself is large and spacious with everything you could need and want. The location is perfect, you’re next to the ADO bus stop, a couple blocks from 5th Ave, super close to a grocery store. The rooftop is nice for morning tans and coffee breaks, the kitchen it stocked with everything you need to cook. You’re surrounded by restaurants, but the home is so inviting we stayed in a for a couple of meals and grilled on the rooftop. We will definitely be back to Playa and stay at Lilly’s.
Host Response
Thank you Marlene for your wonderful review. It was a pleasure to host you and your friends. You are welcome back anytime!

G.Allan
Repeat guest
Excellent, 4 years ago
⭐️⭐️⭐️⭐️⭐️STOP looking for something better. If it's available, BOOK THIS PLACE ASAP! QUALITY, CLEANLINESS, SERVICE, SAFETY, and VALUE. This place has it all. This was my second stay in Lilly's place and it's by far the NICEST Airbnb I've ever stayed and you will not find a better, more RESPONSIVE and ACCOMMODATING host than Lilly. I'd never stay anywhere else! The HUGE PRIVATE rooftop TERRACE was a hi-light before but Lilly has added even more UPGRADES. It has to be close to 2,000 SQUARE FEET. It's so STYLISH, top of the line finishes, and honestly nicer than a 5 STAR RESORT; and you have it ALL to yourself. It’s SPOTLESSLY CLEAN. All the furniture and decor items are HIGH END and tasteful. While the photos are beautiful, they don’t do it justice. It’s far more SPECTACULAR in person. It’s very SPACIOUS and lives LIKE A HOME which is rare in Playa. There’s even an OCEAN VIEW from the rooftop terrace even though Lilly does not advertise this. There is 24 HOUR SECURITY and the building is IMPECCABLY maintained. Again, this is hard to find in the heart of Playa Del Carmen. STEPS to everything and still PEACEFUL AND QUIET. Lilly's PRICES are GREAT given all her place has to offer. So book this place and you'll have the most AMAZING EXPERIENCE.
Host Response
Thank you G.Allan for your 5 star review. I’m so happy that you enjoyed your stay at my beautiful, state of the art condo. You’re right….the private rooftop terrace is nearly 2000 square feet and most definitely a hi-light. Glad you enjoyed all the improvements we just made. Guests at our condo enjoy this massive, recently upgraded, private space in, as you say—a perfect central location close to all the top attractions. Come back again soon!

Peter
Excellent, 5 years ago
The condo is honestly nicer than it looks in photos—spacious, comfortable, modern, and well-situated. Lilly is a real super host—we had a bunch of straightforward communication in the lead up to our stay and she gave me some concierge-level assistance, and then stayed out of our way once our stay was underway. The rooftop area, with that lovely plunge pool and generous seating is truly A++. Would totally stay here again!
Host Response
Thank you so much Peter for taking the time to leave an excellent review. I strive to offer personalized service to each of our guests and I am glad to hear that I was able to make that happen for you. Also—I am grateful that you took the time for highlighting the rooftop pool area—which I totally agree with you! Our 1800 sqft outdoor living space with exclusive rooftop plunge pool, custom BBQ and spacious lounging with generous seating is one of the reasons we fell in love with our slice of paradise! We look forward to welcoming you back soon.

Ernesto
Excellent, 5 years ago
The most beautiful place , words are not enough. We were greeted upon entering the complex and we were shown everything in the penthouse. From decor to amazing views and to be so close to everything was a plus ! Our host was available anytime and extremely helpful! The rooftop pool was amazing . A/c , tv , rooms and beautiful showers. Thank you so much , I would highly recommend this place !
Host Response
Thanks for the awesome review Ernesto. It was a pleasure to host you guys. I hope you will return again soon!

Jenny
Excellent, 5 years ago
This apartment is lovely. Looks even better than in the pictures. Very clean and comfortable. The hosts and her team (Albino & Sebastian) are great communicators. Very quick to respond. The ACs work well. The balcony and roof top Pool is amazing. Very centrally located. The front desk staff is pleasant. Over all a great stay. Probably the best Airbnb experience I’ve had.
Host Response
Thank you Alizabeth for your wonderful review. It was a pleasure to host you and your family. You are welcome back anytime!

Shannon
Excellent, 5 years ago
First off, Lilly is one of the best Airbnb managers/owners we have encountered and is very responsive and communicative!! Second, her property is incredibly well laid out, decorated beautifully, very comfortable space-wise for a family of 4, and has an AMAZING rooftop deck with excellent views. We even ventured to the shared pool and only saw one person there the whole time, and the concierge at the door was very nice. We loved staying at her condo and look forward to returning. Thank you, Lilly-- come visit us in Colorado!!!
Host Response
Thank you for your wonderful review Shannon. We are so pleased you enjoyed our home. It was a pleasure to host you and your family. I am grateful to my fantastic team who consistently deliver high quality service. Also happy that you enjoyed our 1800 square foot private rooftop deck. It is hard to find a private space like that in Playa Del Carmen. We hope you will return and stay at our Oasis once again. We cannot wait to welcome you back!

Angie
Excellent, 5 years ago
This was the perfect space and location for our first time visiting Playa. Loved all the easy access. Close enough and far enough away to pop home to cool off and to get some nice relaxing rest. Beautiful space with everything we needed and more!! Loved that there was a vegan health store right on the corner for my personal needs.
Host Response
Thank you Angie for your nice review. You know what they say……..location, location, location. We love that vegan store too. So glad you enjoyed having everything Playa has to offer so close by yet with so much space and privacy to which to retreat. This is a rare find in Playa and so glad you found us. Come back again and see us real soon.

Andres
Excellent, 5 years ago
Stop looking for other places and book this AirBnB ASAP! You cannot beat location, safety, or the luxury that this apartment offers. To top it all off, Lilly is one of the best hosts I have had the pleasure of interacting with and she made sure to make our trip trouble-free. -Prime location: Two blocks away from Quinta Avenida; can walk to any of the restaurants, bars or clubs; still far away enough that you cannot hear any music late at night. A 30 second walk to the ADO bus station which gives rides to the Cancun airport. -Safety: One of the best features the apartment offers is that they have 24/7 security. The guards are super friendly, and it definitely made us feel extra safe knowing that no outside people were allowed into the premises. The security guards were even a helpful resource to help us book a private van transfer to Tulum late at night. Overall, there was also a heavy police presence due to the proximity of the apartment to 5th Ave. Luxury: One of the prettiest AirBnB's I have stayed at. From the beautiful living room, amazing showers, and the private rooftop--we felt as if we were staying at a 5 star hotel, for a fraction of the price and all the pros that renting an apartment offers. Seriously, this is the perfect apartment for a Playa del Carmen visit. Thanks to Lilly and her concierge, Albino, for the memorable trip!
Host Response
Thank you Andres. We so enjoyed hosting you! We also love the prime location and outstanding security our condo has to offer. It’s the perfect slice of paradise in the heart of Playa Del Carmen. Steps from all the action, yet tucked away in a quiet corner. Looking forward to hosting you again.

Lexie
Excellent, 5 years ago
Beautiful place with awesome amenities! My family loved both pools that were available! Both markets are a walking distance from the condo! Since the condo is a few blocks from 5th avenue, it made the place nice and quiet and great for sleep! Lilly was an excellent host with great communication!
Host Response
Thank you for your wonderful review Lexie. We are so pleased you enjoyed our home and how convenient is everything around our condo. That was one of the main reasons we fell in love with Oasis12. Everything is so close by and at the same time is very quiet at night! It was a pleasure to host your family hoping you will return to Playa Del Carmen — and stay at our Oasis once again.

Melissa
Excellent, 6 years ago
Beautiful, stylish and clean. A great space for 4 people. The rooftop deck and pool is amazing - where we spent the majority of our time! Highly recommend for a great Playa Del Carmen vacation. Very close to 5th ave (restaurants, shops, etc.) and just a couple blocks away from multiple grocery stores. Would definitely stay here again! Lily and her property manager were very responsive and provided great instructions on check in and everything you needed to know about the unit.

Tim
Excellent, 6 years ago
Lilly is an excellent host and the condo is an amazing place. When in Playa I highly recommend staying at Lilly’s place.
Host Response
Thank you for your great review Tim. I’m glad you guys had an amazing time in our condo. You are welcome back anytime!

Jay
Excellent, 6 years ago
If you’re reading this review and wondering if you should book Lilly’s place, don’t hesitate, do it! My partner and I along with another couple spent 10 days at Lilly’s place and it was spectacular and luxurious. As someone who has lived in Playa and now visits 2-3 times a year, this is probably the best bang for your buck. The condo itself is huge with a terrace the runs the length of the apartment. A huge kitchen with literally every cooking utensil you could ever need, a huge fridge and fast coffee maker. The shower in the master suite us to die for and was the perfect way to start and finish everyday. Maybe bring an extra towel or two as only 4 big towels are provided. This didn’t bother us much as we were doing laundry every couple of days. The washer dry is huge and located just beside the kitchen. The rooftop terrace is your own little oasis in the sky. We spent some days hanging out on the rooftop grilling hamburgers and making pina coladas. I think the best nap I had was on the big sofa on the roof. Lilly and her team, Paul and Albino, were great hosts. We arrived rather late at night but the check in process was very fast and efficient. Thank you again Lilly for such a great time. Nos vemos pronto!
Host Response
Thank you for your wonderful review Jay. We are so pleased you enjoyed our home. It was a pleasure to host you and your friends. We hope you will return to Playa Del Carmen, and stay at our Oasis once again.

Kirsten
Good, 6 years ago
Lilly’s place is beautiful and located in a perfect location in Playa Del Carmen. The building is super secure and very modern. The neighborhood is safe and a quick walk to the popular spots and the beach. The rooms are big and there are many nice luxurious appointments. Showers are gorgeous and the place is eco friendly. We really loved the private rooftop pool and patio area. Gorgeous to watch the sunset!

Melanie
Excellent, 6 years ago
We rented Lily's penthouse for 2 weeks and had an absolutely amazing stay. We are regular visitors to Playa and the location can't be beaten - close to the action on the 5th and a short walk to the beach, but enough off the main strip that noise isn't a problem - in fact, we slept with the patio doors open every night. Yes, it's Playa so there's a lot going on - but that's kind of why you're there! It's a quick walk to Walmart for supplies, there's a convenience store 2 minutes away and Zitla - one of the top Playa restaurants on Trip Advisor - is just across the street. We've stayed in many Airbnb's and can always tell when a host has furnished it for themselves vs. guests - we really appreciated the quality of the furniture/mattresses/linens and style at Lilly's - it's clear it was lovingly designed with comfort in mind. The wifi was fast, we felt very safe in the building, and the amenities and terrace were outstanding (and there's a ridiculously comfortable couch too for when you need a break from the sun). Appreciated the dishwasher and washer/dryer too. Comfort. Safety. High style. Sparkly clean. Fast wifi. Wicked location. That terrace. What more could you ask for? We've already recommended it to a number of friends and will certainly be renting it again.
Host Response
Thank you Melanie and Brendan for your very complimentary review. So glad you appreciated the great location, the amenities, the terrace, and the safety of our place as well as the extra steps we take to ensure an amazing experience for our guests. Thanks also for recommending our place to your friends. We will take the best care of them. Can’t wait to see you back again.

Malin
Excellent, 6 years ago
Fantastic apartment with wonderful roof terrace. Very close to 5th avenue and restaurants and shops. Walking distance to the beach. Lilly is very easy to communicate with and always responds quickly. Check-in and checkout worked perfectly. Highly recommend booking this apartment.
Host Response
Thank you Malin for your wonderful review. It was a pleasure to host you and your wonderful family. You are welcome back anytime!

Kenneth
Excellent, 6 years ago
Fantastic in every way, location, comfort, style and amenities. Exceeded our expectations - awesome base to explore Playa del Carmen and the riveria maya
Host Response
Amazing to hear we exceeded your expectations Kenneth. We look forward to hosting you again!

Linzie
Excellent, 6 years ago
Lilly was by far the best host I’ve ever experienced with an Airbnb! Her place was unbelievable, her quick responses were so nice & she was always so accommodating to anything that we needed help with, since it was our first time staying in Playa Del Carmen. The perfect Christmas vacation in a perfect location with a beautiful Airbnb. Thank you again Lilly for everything♥️♥️♥️
Host Response
Thanks for the awesome review Linzie. It was a pleasure to host your lovely family. I hope you will return again soon!

Martti
Excellent, 6 years ago
We had a great stay at Lilly's condo. The place itself is amazing, clean and everything you would expect for a top of its class penthouse apartment. And a true jewelry of the place is the rooftop terrace. It's really close to the fifth Avenue but still it has its own privacy so it's easy to come and go. Also Lilly was a great host, welcoming and helpful on every turn.

Analilia
Excellent, 6 years ago
I honestly don’t have words to describe how amazing Lilly & Albino were to me and my family. The condominium is spectacular, I totally recommend it if your planning to stay at playa del Carmen. If I could give them 10 ⭐️⭐️⭐️ I would. ❤️❤️
Host Response
Thank you Analilia for your wonderful review. It was a pleasure to host you and your family. You are welcome back anytime!

Pamela
Excellent, 6 years ago
What a wonderful stay! Lily was amazing & promptly took care of any question or concern we had. The home was sparkling clean & well equipped. The location is great. Just 2 short blocks to the main shopping/dining areas. We felt very safe. Great 24hr security and a nice quiet area. The rooftop terrace is amazing. It’s so unusual to find such a large private roof with a pool in such a great location. We would definitely recommend her place to anyone looking to stay in Playa del Carmen.
Host Response
Thank you Pamela for your wonderful review. I’m glad you enjoyed our condo, its superb location, and the 1800 square foot private rooftop terrace. Indeed that is a rare find in Playa. It was my pleasure to host you and your family. You are welcome back any time.

Kate
Excellent, 6 years ago
Excellent location, amazing home. Would absolutely recommend staying here. Perfect Playa location. Outstanding place. Can't wait to be back on our next visit!
Host Response
Thank you Kate for your wonderful review. I am so glad you enjoyed your stay in our place and for recommending it to other guests. We too love the location and it’s proximity to pretty much anything in Playa. We would be happy to welcome you back any time.

Brett
Excellent, 6 years ago
Lily was an incredible air bnb host. She provided us with ample communication prior to our arrival and went above and beyond to ensure our trip was perfect. Lily did everything from arrange our transportation from the airport to check in by text daily and offer advice on things to do in the area. She was beyond lovely and made the trip an incredible experience!
Host Response
Thank you Brett for your positive comments. My goal as a host is to do everything I can to ensure my guests have a fantastic time. From check in to check out and beyond. You’re welcome to come back and stay with us again any time.

Ellie
Excellent, 7 years ago
This place was amazing. The location is honestly a 2 minute walk from the Main Street, and about 5 minutes from the beach. The place looks just like the photos, if not it is a little more spacious. Would highly recommend. Also felt very secure as there were security in the building 24/7.
Host Response
Thank you Ellie for your thoughtful review. I’m glad you appreciated the 24/7 security and our terrific location close to everything. We’d love see you return to stay with us again.

Maria
Excellent, 7 years ago
Hands down, the best Airbnb I've ever stayed at. My 3 girlfriends and I spent 5 days at Lilly's luxurious condo and we had the best time in Playa del Carmen and surrounding areas. Lilly's home was the perfect home base after spending our days exploring Cozumel, Xcaret, Tulum, the cenotes, and of course Playa del Carmen itself. Every morning we would have a long, lazy breakfast making breakfast in the kitchen where everything was fully stocked, not a thing we didn't have!! Coffee maker, blender, toaster oven, pots, pans, so much space!! It was perfect. Our nights we would lounge in the living room and upstairs in our private pool...it was just...perfect. The beds are EXTREMELY comfortable, the decor so tasteful and local, and the waterfall showers....heaven. I feel like we just spent 5 days at the spa. We ended up renting a car and having a parking spot in the basement garage was REALLY convenient (finding parking in the area is a bit tough). Although we didn't physically meet Lilly, she made sure to be in contact, and checked up on us. Albino, her concierge is very quick to respond and was so helpful- even when we needed documents printed..if I could give 10 stars, I would! Thank you for everything Lilly!
Host Response
Maria thank you so much for taking the time to write such a beautiful review. Given that you are such an experienced traveler and Airbnb guest, it is even more impactful. We feel the same when we spend time in our PH. It is a heavenly retreat in the midst of a beautiful bustling beach town. Please come back and stay with us again real soon!

Ernest
Excellent, 7 years ago
Lilly’s place was awesome. It was very clean, bigger than it seemed in the pictures, and overall pleasant to stay in. The location was perfect as it was only two blocks from la Quinta (5th ave) and also across the street from ADO bus station which we used to go straight to the airport. It was great to come back to after a long day of activities to just relax. The church next door offers a nice back drop and waking up to church bells going off was also nice. Lilly remained in contact before our stay and checked in during our stay as well to make sure we had everything we needed. I definitely recommend this place, you won’t be disappointed.
Host Response
Thank you for your great review Ernest. We are so pleased you enjoyed our home. It was a pleasure to host your wonderful family. We cannot wait to welcome you back!

Noel And Selina
Excellent, 7 years ago
Lilly’s place was wonderful! It was sparkling clean and beautiful. It looks exactly like the pictures. The building is super quiet and very safe. The location is perfect! Two blocks from all the action of 5th ave. You can walk everywhere. The buildings shared pool is amazing and we had it to ourselves most of the time. The show stopper is the rooftop and the private pool. We absolutely loved it!
Host Response
Thank you Noel and Selina for your wonderful review. I'm so glad you loved our place. I was a pleasure to host your family. Please let us know when you are ready to come back to Playa del Carmen.

Kellie
Excellent, 7 years ago
Liliana and her staff truly provided a first class experience! We were greeted at the airport by a driver she recommended. Our van was clean and had plenty of AC! Upon arrival, her property manager greeted us and gave us a tour around the apartment. We were beyond stunned by the decor, cleanliness, and views from the rooftop. We were also pleasantly surprised by the complimentary purified water Liliana provided! The complex had 24/7 security with an extra access control point during night hours. There was always a security attendant at the entrance making us feel safe at all times. We really enjoyed how close it was to all the attractions and beach. I would absolutely recommend this place to any family/friends traveling to Playa Del Carmen.
Host Response
Thank you so much for giving us a perfect rating and awesome recommendation! I am so glad to hear that you enjoyed your stay with us, Kellie. We look forward to seeing you on your next trip to Playa Del Carmen.

Jade
Excellent, 7 years ago
Beautiful space,plenty of space to spread out,great location close to all the action!
Host Response
I totally agree Jade - our penthouse condo is definitely the largest in Oasis 12 and one of the largest in all Playa del Carmen perfectly located to all the action. So happy you enjoyed our place. It was our pleasure hosting you. Hope to have you stay again soon!

G.Allan
Repeat guest
Excellent, 7 years ago
Lilly’s place is UNBEATABLE on virtually every measure! Quality, Location, Safety, Security, Value, and more. Centrally located, steps to everywhere. I travelled with my wife and two small children and had an amazing time. We’ve stayed in many units in Mexico over the years and this place takes cleanliness to a whole new standard. Absolutely Spotless. Immaculate. Safety is very important to me when travelling with my family and I was very impressed with Lilly’s place. It is rare to find railings on staircases inside condominium units in Mexico but the railings in this place are solid iron, very safe for toddlers to navigate, not to mention, impressive to look at. Lilly and her management team were very professional, responsive, and through from our very first communication following our booking to the point we checked out. As a real estate investor, I was especially impressed with the quality of construction of the complex itself. This was obviously built to a higher standard than the majority of projects in Mexico; specifically in Playa Del Carmen. Once inside Lilly’s unit, I was struck by the massive space, high ceilings, the style, and quality of finishes and decor. It is unbelievable and something that you won’t see in the most luxurious accommodations. There were other rare and impressive features that weren’t even mentioned in the description of Lilly’s place. There is actually a great view of the ocean from the terrace. I could even watch the cruise ships come and go from Cozumel! Additionally, this is the first unit that I’ve stayed in that has functional and reliable WiFi outside on the terrace. This is a view property and offers high end accommodations at an unbeatable price. Book this place and you’ll never stay anywhere else again!!! BRING YOUR FAMILY!!
Host Response
Thank you Allan for your very positive comments. Indeed Oasis 12 was constructed with the highest quality and durability in mind. I'm glad you appreciated the finishings and also enjoyed the ocean view from our private terrace. We welcome you and your family back any time.

Bethany
Excellent, 7 years ago
If there ever was a rave review this is it. Lilly’s condo is amazing! It is so spacious, beautifully decorated from the wall treatments to the curated furniture. The private rooftop deck is stunning the outdoor sofa is beyond comfortable and the pool gives you the relief from the heat. The kitchen is stocked with all the the cutlery, utensils, accoutrements and seasonings you may need. The master bed is so comfortable and the bathroom shower could fit about ten people (wouldn’t recommend and did not try). The air conditioning kicks on fast and is powerful. The guest pool towels and shower towels were very soft and oversized. The entire place was so clean, and it was so nice to have a washer and dryer in the unit. The area is safe and very quiet for being located so close to 5th Avenue which has clubs and bars that are open very late. There is a church next door which has bells that go off around 6 and 8 am (this might have been seasonal or temporary- I did not look into it) but they got us up to start our day. The building has an elevator which was nice to bring up our luggage from the car- there is also a parking garage under the building which is a great perk. This was one of the best Airbnb’s I’ve had the privilege to stay at and would highly recommended. Thank you Lilly!
Host Response
We are so happy we hit the mark for you! You're always welcome to come back if you ever need a place in Playa Del Carmen. Thank Bethany for being such a pleasure to host. I appreciate excellent guests like you!

Chana
Excellent, 7 years ago
Had a lovely stay at Lilly’s, the apartment is beautiful and the location is great!
Host Response
Thank you Chana. We are so pleased that you enjoyed your stay at The Penthouse at Playa. We love hosting guests and hope to see you again!

Heather
Excellent, 7 years ago
This place is fantastic! If you get the chance, book it! Lilly is very responsive and helpful. She suggested a driver to pick us up from the airport and he was great! Claudio the property manager is very responsive and even went out of his way to find us a pack and play for my nephew. The property itself is beyond comparison. Close to everything on 5th along with a local markets. In short, we loved it!
Host Response
Thank you Heather for your awesome review. We are so pleased you enjoyed and liked our condo. We look forward to your return.

Pat
Excellent, 7 years ago
This is the best Airbnb place we have ever stayed in. The condo itself is huge, a home away from home, with tons of cupboards. It is beautifully decorated with high end furniture. The kitchen is designed for a gourmet cook. The rooftop deck is beautiful with the dip pool, and a lovely view of the skyline. Some other pluses were 2 curved screen smart TVs, a washer and dryer, and the place was spotless. The location is ideal, quiet, yet close to the restaurants, night life and activity of the beach. We fell in love with the restaurant right across the street, Zitla, a super place for breakfast or any meal. You will not need a car to get places, for example restaurants or the beach, and should you wish an excursion, the bus station is right next door with great air-conditioned buses. Many other excursions in the Mayan Riviera are readily available. The communication with Lilly was very well organized and seamless. We will return!
Host Response
Thank you for your review Patricia. We are so pleased you enjoyed our place as much as we do. We also love our location...steps to all the action but quiet and peaceful for a good night’s sleep. We hope you will return to Playa Del Carmen, and stay at our Oasis once again.

Ricardo
Excellent, 7 years ago
Everything was great

Ryan
Excellent, 7 years ago
My fiancé and I spent a week here for vacation and were blown away. This is truly a luxury condo. High ceilings and big doors give it a grand feel. It is very spacious. The first floor has a terrace that stretches the entire apartment with access from all of the rooms. All the finishes are high end and brand new. There is a full-sized kitchen and a Weber grill on the rooftop for cooking. There are AC/fans in all the rooms and beautiful bathrooms with rain showers. There is a lot of closet space with hangers and a safe is provided. The furniture throughout is beautiful. The bed was very comfortable with really nice pillows. The master bedroom and the living room have big curved smart TVs with Netflix and cable in the living room. The rooftop terrace was our favorite part. You can spend half your trip just relaxing in the sun next to the plunge pool or hanging out under the pergola enjoying the breeze. And I have to mention the cleanliness because it is not physically possible for a space to be cleaner then this was when we arrived. The condo is in a boutique style condominium building in an excellent location. You are only a couple blocks from the beach and 5th Avenue. Retail shops, Grocery stores & restaurants are all literally around the corner. You can walk everywhere so you will never need a taxi. Lilly was very accommodating from the minute we booked being very responsive and having all the information we needed for our stay ready to go. She also arranged a private pick up from the airport that was waiting for us when we landed. Her local manger Claudio is a true professional. He was waiting for us when we arrived to give us a tour of the place and show us how everything worked. He had great recommendations for restaurants, beach clubs and activities. Anything we wanted to know he was a text message away. He was genuinely there to make our stay as enjoyable as possible. We are so happy to have chosen this place and already can’t wait to return.
Host Response
Thank you for your kind words Ryan. I truly appreciate it. We are thrilled to have hosted you and Alexa and so happy to hear that you had a great stay. You are absolutely welcome back any time. Mi casa es tu casa.