Krystelle
Reviews
89 total reviews
98% rated 5★
89 reviews
4.97
2019–2026
89 reviews
Pierre
Excellent, 1 month ago
Is a very spacious place with great views and sunset was a treat. We felt comfortable and at home. The resort area was very nice and had a great pool. The hot tub was nice and the property was right on the beach and was excellent. If you get a car, which I recommend, there is a parking space for the unit.
Host Response
Thank you for sharing your experience Pierre! We're so glad you enjoyed the spacious accommodations, beautiful views and sunsets, beachfront location, and the resort amenities. It’s wonderful to know the home provided a comfortable and relaxing place for your stay. We also appreciate you highlighting the pool, hot tub, and convenient parking. We hope to have the opportunity to host you again!
Martis
Repeat guest
Excellent, 1 month ago
Very kind, always attentive to anything we needed. Spacious and very comfortable apartment for a full-week stay.
Host Response
Thank you very much for your kind words, Rosa Martha! We're glad to hear that you were comfortable throughout the week and that the apartment was spacious and pleasant for your stay. We are also very pleased to know that our service made a difference and that we were able to attend to your needs. We look forward to welcoming you again!
Ma Jose
Excellent, 1 month ago
Excellent apartment, very spacious and comfortable. In a very good area.
Host Response
Thank you very much for your excellent review, Ma José! We are very happy to hear that you enjoyed the apartment and that you found the space to be spacious, comfortable, and in an ideal location for your visit. We appreciate you choosing us for your stay. It will be a pleasure to welcome you again on your next visit!
Palacio Placid
Excellent, 2 months ago
Fantastic apartment! Spotlessly clean, comfortable, and in a great location. The host was very responsive and made everything easy. We had a great stay and would definitely book again. Highly recommended!
Host Response
Thank you so much for your review Luis! We're delighted to hear you enjoyed the spotless, comfortable apartment and its convenient location. It's also great to know that our communication helped make your stay smooth and enjoyable from start to finish. It was a pleasure hosting you, and we would love to welcome you back!
Hector
Excellent, 3 months ago
Amazing place, amazing views, owner is very quick to respond and the property manager was easy to work with. 10/10
Host Response
Thank you so much for your review Hector! We're delighted to hear you enjoyed the amazing views and had such a positive experience at the property. It's also great to know that our communication and support helped make your stay smooth and enjoyable. We would love to welcome you back for another stay in the future!
Cindy
Excellent, 3 months ago
Very nice
Host Response
Thank you so much for your review, Cindy! We're glad to hear you found the place very nice. It was a pleasure to welcome you, and we hope to have the opportunity to host you again in the future! 😊
Juan
Excellent, 5 months ago
Excellent location, facilities, and hosts. We would definitely stay here again
Host Response
Thank you so much for reviewing Juan! We're glad to hear you enjoyed the location, the facilities, and the service during your stay. Means a lot to us. It was a pleasure to host you, and we will be happy to welcome you back whenever you like.
Daniel
Good, 6 months ago
We had a great time. Nice spot for families who are looking to relax. Host was very professional, responsive, and accommodating. I would say the unit, furniture, etc is showing a bit of wear and tear. For the price premium compared to other listings in the same complex, I would expect them to refresh/fix some of these things soon. Overall a good experience and would go back.

Jennifer
Excellent, 7 months ago
The condo and facilities were gorgeous! Beautiful sunsets, lovely warm pool. We had the best time with our family, including 3 toddlers. It's exactly as the listing depicts.
Host Response
Thank you so much for your wonderful review Jennifer! We’re delighted to hear that you and your family had such a special time. It also means a lot to know the condo met your expectations and matched the listing exactly. We truly appreciate you choosing to stay with us and would love to welcome your family back anytime for more sunset memories!
David
Excellent, 8 months ago
This was our 2nd vacation at Casa Del Cielo- absolutely beautiful both times. Unmatched setting with wrap around balcony high up overlooking the Bay of Banderas. Beach, pool, beach hut, hot tub, etc., all available right outside the condo. Krystelle and Priscila were both available for any issues that came up. Looking to come back for a 3rd visit later this year! You won't be disappointed with this unit!
Host Response
Thank you so much for sharing this wonderful review David! We’re truly honored to have hosted you again and thrilled to hear that both stays were absolutely beautiful. Thank you for your continued trust and for the glowing recommendation. We can’t wait to welcome you back for your third visit later this year!
Michelle
Excellent, 8 months ago
Beautiful condo, we will be back!
Host Response
Thank you so much Michelle! We’re thrilled to hear you loved the condo. We truly appreciate you choosing to stay with us and would be delighted to welcome you back again anytime!
Sofia
Excellent, 9 months ago
Incredible!! Just like the photos, we were super comfortable during our stay in this apartment, super good communication and they were always attentive to everything. They have everything you could need on your vacation, I loved the area where they are. I would definitely come back!!
Host Response
Thank you so much for your words Sofia! We are delighted to hear that the apartment was just as you expected and that you felt so comfortable during your stay. It will be a pleasure to welcome you back when you want to come back!
Mireya
Excellent, 10 months ago
My stay at the condominium was excellent. The place was impeccably modern and very comfortable, with a beautiful view and a quiet atmosphere. The common areas are well maintained. The perfect pool to relax and the always friendly staff made everything even better. Without a doubt, an experience to repeat
Host Response
Thank you so much for your review, Mireya! We are very happy to know that you enjoyed your stay and that you found the condo impeccable, comfortable and with those views that we love so much. It will be a real pleasure to welcome you again whenever you like. Thank you for choosing us!
Adrian
Excellent, 11 months ago
Excellent service from Krystelle and her team and impeccable facilities too!
Host Response
Thank you so much for your review Andrian! We're glad to hear you had a nice stay! We look forward to welcoming you again soon!
Betty
Excellent, 11 months ago
Clean place, good location, super comfortable beds and pillows, supermarkets very close, the place was nicer than the photos, everything was wonderful!!!!
Host Response
Thank you for your beautiful comment Betty! We are very happy to know that you enjoyed your stay and that the place exceeded your expectations. It will be a pleasure to welcome you again in the future for another wonderful stay!
Nicholas
Excellent, 11 months ago
First and foremost, the location is amazing. The views from every room are incredible.
Host Response
Thank you for your kind words Nicholas! We’re delighted that you enjoyed the stunning location and the breathtaking views from every room. We’d be delighted to host you again anytime for another relaxing stay!
Thomas
Excellent, 1 year ago
The views are incredible and the location is great.
Host Response
Thank you so much Thomas! We’re so glad you enjoyed the incredible views and the convenient location. We’d love to welcome you back anytime!
Ivan
Excellent, 1 year ago
Been several times to Puerta Vallarta now, and Krystelle’s airbnb was great. Super spacious condo, amazing views, security 24/7 and always helpful definitely made our stay better. Would recommend for anyone looking for a place with great amenities and closer to the marina area. Definitely would come back.
Host Response
Thank you so much for your wonderful review Ivan! We’re delighted to hear you enjoyed the spacious condo, the views, and the added comfort of 24/7 security. We’d be more than happy to welcome you back anytime!
Anna
Excellent, 1 year ago
Beautiful, spacious condo with the most spectacular views! Our family of six truly enjoyed the place and everyone enjoyed their rooms.
Host Response
Thank you for your wonderful review Anna! We’re so glad your family had plenty of space to spread out and enjoy the condo. We’d love to host you and your family again anytime!
Sofía
Excellent, 1 year ago
We had an amazing stay at this apartment in Puerto Vallarta! It looked just like the pictures—maybe even better. Everything was spotless, beautifully decorated, and really spacious. The views from the 23rd floor were incredible. Whether we were relaxing on the terrace or in any of the bedrooms, we were constantly blown away by the ocean and city views. The host was fantastic—super friendly, quick to respond, and made sure everything went smoothly. We truly loved every minute of our stay. Thank you!!
Host Response
Thank you so much for your kind words Sofía! We're thrilled to hear you had such an amazing stay and that the apartment exceeded your expectations. We'd love to welcome you back to Puerto Vallarta anytime!
Braxton
Excellent, 1 year ago
We stayed for four days at the end of June to celebrate a bunch of June birthdays and graduations. My family actually loved the place! It was spacious and clean and the views were amazing. My family loved that they each had their own bedroom and private bathroom. We had meals out on the deck with gorgeous views and the sunset. Kitchen was well stocked with everything you need to prepare meals and was in close proximity to supermarkets, Walmart and Costco. Highly recommend and would stay here again.
Host Response
Thank you so much for the wonderful review Braxton! We're honored you chose our home to celebrate such special June birthdays and graduations. We truly appreciate the recommendation and would love to welcome you back anytime!
Jose
Excellent, 1 year ago
We had an overall wonderful experience at this vacation condo. The property was exactly as described—clean, well-maintained, and equipped with everything we needed for a comfortable stay. From the moment we arrived, we felt right at home. The living spaces were cozy and inviting, and the kitchen had all the essentials for cooking meals. One of the highlights was the beautiful ocean view from the balcony which wrapped around the condo. It was a perfect spot for relaxing after a day of exploring. The beds were comfortable, and everything was spotless when we arrived. The host Krystelle was responsive and friendly, providing clear instructions and helpful local recommendations. Check-in and check-out were smooth, and communication was excellent throughout our stay. We’d definitely stay here again and recommend it to anyone looking for a peaceful and enjoyable getaway!
Host Response
Thank you so much for your review Jose! I’m absolutely thrilled to hear that you had such a wonderful experience and that the condo felt like home from the moment you arrived. You were a joy to host, and I’d be delighted to welcome you back anytime for another peaceful and relaxing getaway!
David
Excellent, 1 year ago
This condo was amazing. The view from every open space and most of the bedrooms is breathtaking. The condo was well furnished, extremely clean, and everything worked. Each bedroom not only had it's own bathroom with shower, and it's own heating/ac unit. It looks exactly like the pictures. Being up 23 floors we would have the pelicans fly by right near the deck at eye level. The elevator open right into the condo (how cool) and once you exit on the first floor you got to your right to stairs right to the beach or left to one of the three pools. One pool is 4.5 feet deep, one is 2.5 feet deep, and the third was 1.5 feet deep. We were there with our family and two grandkids (3 and 1) and have the shallow pools for them to play in was amazing. The grounds are kept extremely clean and it is a gated area with staff always around so you feel so safe. The ability to walk to the grocery store (which has everything) was a real plus. Kristelle is so responsive and cares about your stay.
Host Response
Thank you so much for this incredibly thoughtful David! We're beyond happy to hear that your stay was everything you hoped for—and more. It sounds like your family made some amazing memories, and we’re honored to have been a part of that. We’d be absolutely thrilled to welcome you and your family back anytime! 😊
Ashly
Excellent, 1 year ago
The place was beautiful, amazing views!
Host Response
Thank you for your kind words Ashly! We're so glad you enjoyed the beauty of the home and those amazing views—it’s one of our favorite things about the place too. We’d love to have you back anytime!
Kayla
Excellent, 1 year ago
Such a beautiful home in a convenient location from the airport (10mins), with 2 large pools, and right on the beach. Penthouse-feeling condo with breathtaking water views from every room. More than enough space for our 2 families with small babies, and we always felt safe. We wished there was more than 1 bathtub for all of the kids. We did have an issue where the water was not heating up in 2 of the showers, but with 4 showers available we made it work and the host was responsive to acknowledge the issue. The only downside of this beautiful home is that the food options nearby were not open all day - most closed for a few hours throughout the day, or weren't open when we hoped to have meals around our kids nap schedules. The grocery store is super close so we ended up cooking a lot of our meals, but would have loved to pop down to the poolside throughout the day to have authentic Mexican food nearby.
Host Response
Thank you so much for your thoughtful words Kayla! We’re so happy to hear that the home’s location, spacious layout, and stunning water views helped make your stay comfortable and memorable, especially for both families and the little ones! It’s also great to hear you felt safe and enjoyed the pools and beachfront access. We appreciate your feedback regarding the bathtub and the shower temperature issue. We’re glad you were still able to make it work and truly appreciate your understanding as we addressed the concern. Thank you again for staying with us and for your kind words about our home and hospitality. We’d love to host you again anytime for another relaxing and family-friendly getaway!
David
Excellent, 1 year ago
We arranged for our daughter and her family to join us for our stay in Puerto Vallarta. The condo was amazing - really better even than the photos. Our grandchildren especially enjoyed the pool, access to the beach, and the children's playground. The condo is part of a large complex with most units occupied by owners. Most residents are seniors, but there were also families with young children. Krystelle and Priscilla provided clear and helpful communication before and during our stay, and they were always quick to provide responses. It was a perfect location for our family trip.
Host Response
Thank you so much for your words David! We’re so happy to hear that the condo exceeded your expectations and that it worked out perfectly for your family gathering. It’s great to know your grandchildren enjoyed the pool, beach access, and playground—those are definitely some of our favorite features for guests of all ages! We truly appreciate you choosing our place for such a special trip and would love to welcome you back anytime!
Carrie
Excellent, 1 year ago
A total of 6 of us (3 couples) had an incredible 5 days at Krystal’s place! There is plenty of seating inside and out, unrivaled views, cozy beds, spacious living quarters and the amenities are amazing! We had a fantastic time visiting local restaurants and the marina. A very convenient location. I can’t say enough about how great our stay was!
Will
Excellent, 1 year ago
Absolutely perfect! Our group of five—three adults and two children—recently enjoyed a six-day stay here. The space was impeccably clean, offering breathtaking views. We had plenty of room, and each bedroom featured its own bathroom, all with stunning ocean and harbor views. The kitchen was fully equipped with all the essential cooking tools, along with staple items like seasonings and oil. Every appliance we could possibly need was available. The facilities outside the condo were fantastic, with great options for breakfast and lunch, as well as wonderful pools and beach amenities. Although we didn’t utilize the spa and gym, they were available for those who wanted them. The area felt very safe, and we took several walks to the grocery store. It took about seven minutes to walk there without kids, and around twelve minutes with them in tow. Once we figured out how to enter the gate and use the elevator, everything became super easy! We had a wonderful time, and our host was always
Darrell
Excellent, 1 year ago
Beautiful view. Piictures do this condo no justice. Extremely clean. We plan to return.
Karan
Excellent, 1 year ago
This might be the TOP condo I've stayed at in Puerto Vallarta. Stunning, 4 bedroom condo with the most incredible views of PV. High on the 23rd floor, you get expansive views of the city, mountains and oceans. All 4 bedrooms are incredible, spacious and get lots of light. The property itself has 2 pools, great gym, sauna, hot tubs, restaurant, and it's right on the beach with quick access to the ocean. Only 15 mins from the airport makes it very convenient as well. Highly recommend this condo.
Luis
Excellent, 1 year ago
I wanted to Thank Priscila for the great customer service as well. The place itself was beautiful as described. The Icon tower staff were very friendly and helpful. The icon itself does have some strict rules, so if your plan is to party this place is definitely not for you. If you plan is to relax and enjoy the great views this place is definitely for you.
Mark
Excellent, 2 years ago
This place was beautiful, even more incredible views than what the pictures look like. Krystelle was always available to answer any questions both before and during our stay. Walking distance to large grocery store which was great for having food/drinks in the kitchen which was well stocked for any type of cooking. There was even a Starbucks within walking distance which was a nice surprise.
Host Response
Thank you, Mark, for your lovely review! I'm delighted you enjoyed the beautiful views and found the kitchen convenient for meal prepping. It was a pleasure assisting you. Looking forward to hosting you all again in the future. 🌟
Rocio
Excellent, 2 years ago
Great place! The views are beautiful.
Host Response
Thank you, Rocio! I'm thrilled that you and your party enjoyed our condominium and the beautiful views. Come back anytime—I'd love to host you again!
Martis
Repeat guest
Excellent, 2 years ago
Very happy with the apartment. The facilities were very nice and very spacious. We really enjoyed our vacation. The apartment is very clean and very nicely furnished. We would choose to stay there again. Thank you for your attention.
Andrew
Excellent, 2 years ago
My stay was amazing. The host Pricilla was very responsive on any questions we had about things to do or great places to eat in the area. The grocery store is literally walking distance and has everything you could need there which is a plus. The place was amazing and very spacious with beach views from every room. Definitely 10/10 and would recommend to anyone. You won’t be disappointed!!!
Host Response
Thank you so much, Andrew! I'm thrilled to hear you had an amazing stay and found our condominium spacious and well-located. Pricilla loved helping with your recommendations, and we appreciate your kind words. We look forward to hosting you all again in the future! 🌴😊
Karissa
Excellent, 2 years ago
Hi guys. Searched this group before but didn’t find a ton on non-resort, multigenerational Puerto Vallarta with young (2, 11 months) children. We traveled as a group of 8 including 3 generations. Had a great time! Primarily a residence with some national and few international tourists. 10 min to airport. Insane views. 4 bedrooms and 4.5 baths. Good service pool side. Beach club. Gym. Spa on site (massage was 10/10 and affordable). Indoor and outdoor children’s play place. We drank water from the fridge with no issues. Would easily stay again.
Vladimir
Excellent, 2 years ago
Excellent location and the view! very spacious
Antonette
Excellent, 2 years ago
Our family enjoyed staying in this beautiful condo! The view was breathtaking. We took our 14-month old and staying in for naps didn’t seem like a wasted part of the day. Krystelle’s instructions were very clear and appreciated, as well as Priscila’s very warm welcome to our party. Each room has a very nice view, which makes for choosing who gets which room very easy! Would love to stay here again sometime in the future. Highly Recommend :)
Khasha
Repeat guest
Excellent, 2 years ago
2nd time we went back. This will be a regular place for us. We never have been back to the same Airbnb. Both times we have been, it has been one of our most favorite family experiences. Really happy!!
Carolyn
Excellent, 2 years ago
Loved this space. Perfect location and real close to the beach. Grocery store is a 3 minute walk. Great street food around the area too.
Teresa
Excellent, 2 years ago
Krystelle and Pricilla were awesome! They made managing different arrival dates and guests a breeze! The place is more beautiful than the pictures represent. I highly recommend this property.
Mario
Excellent, 2 years ago
The attention at all times by Krystelle and Eugenia was excellent, always on the lookout for any questions and with good communication offering us local recommendations. The condominium and the view it has, amazing, as well as the location of the place close to many restaurants, bars, bars, shopping centers, etc.
Nicole
Excellent, 3 years ago
Let me just start this by saying the condo was so beautiful. The photos don’t do this gorgeous property justice, especially the view of the ocean! It is better in person and beyond our expectations. The location was also perfect, easily accessible to everything. Our host, Priscilla, was very helpful and responsive to all our questions. She was very gracious and we will definitely be back! Highly recommended.
Michelle
Excellent, 3 years ago
Deluxe
Saul
Excellent, 3 years ago
Had an enjoyable 5 night stay. The condo was better than as advertised and the hosts were very accommodating. Would happily to stay there again.
Eddie
Excellent, 3 years ago
This place was stunning. We brought 2 families with 2 children (3 and 5 year olds). The place was amazing. As we walked in to check the whole place out all the family was in awe. Krystal le and Priscilla were very helpful and responsive with any questions we had! The rooms were spacious with an amazing view and shower in each one. The water pressure from the shower was awesome. A/C worked perfectly and was much needed with the heat! The wrap around balcony was a hit, caught a few sunrises and sunsets and it was beautiful. The kids could not get enough of the kids pool. It was shallow enough for them to not wear their floaties. The restaurant downstairs had good food and prices were cheap! Beach access with jet ski and banana boat rentals was cool. Overall would definitely stay here again! Don’t think twice, book this place! You won’t regret it!
J Christipher
Excellent, 3 years ago
We selected the property for a family gathering to celebrate our mother's 80th birthday. So we were looking for a roomy, comfortable place that was conveniently located to the airport, nearby restaurants, a great supermarket, the marina and of course had a great view. This condo exceeded everyone's expectations. The property and the condo are truly breath taking. Great security with a welcoming family vibe. All the staff and especially the tower concierge were delightful and helpful with questions and directions. I interacted with both Krystelle and Priscila in the booking process and during our stay and they could not have been more gracious, responsive or accommodating. The condo is exactly as listed and the views have to be experienced to be believed. It was an amazing trip for my family and I would highly recommend it!
Martin
Excellent, 3 years ago
Absolutely breathtaking view. Couldn’t have been more happy with my stay! The host was super responsive and kind. Could not have asked for a better trip. Thank you so much!
Amir A
Excellent, 3 years ago
A wonderful and luxurious place to stay at with all that is needed. Not only the place was great, Krystelle (& team) made every effort to make our stay as great and memorable as possible. It is located minutes away from restaurants and stores with round the clock security and staff. The amenities and pools were clean and staff is very friendly and helpful. Will definitely consider going back..
Khasha
Repeat guest
Excellent, 3 years ago
THIS WAS BY FAR THE BEST ONE OF THE BEST EXPERIENCES WE HAVE ON AIRBNB. THE PLACE IS SO BEAUTIFUL. KRYSTELLE WAS BEYONE AMAZING. VERY RESPONSIVE. THE PLACE CANT BE DESCRIBED IN WORDS. 100% WE WILL BE CMOPING BACK. KRYSTELLE WAS ALWAYS ACCOMODATING AND VERY RESPONSIVE. HIGHILY HIGH RECOMMENDED. NO COMPLAINTS PRIVATE BEACH, SAUNA, GYM, POOL IS OVER THE TOP, THE VIEW, HIGHLY RECOMMEND
Johnnie
Excellent, 3 years ago
Must say this home is absolutely AMAZING! The views are immaculate, great location surrounded by restaurants, bars, grocery store, shopping center all walking distance and only a short drive to the Malecón and Marina. It was super easy to communicate with Krystelle and Priscila. Check-in was a breeze. Took advantage of all the amenities the complex has to offer. Highly recommend! Would consider again when visiting PV.
Jereme
Excellent, 3 years ago
MUST STAY!!! Unbelievable views & amazing host. Unforgettable experience. 10/10
Rodolfo
Excellent, 3 years ago
A great spot for vacation. Excellent location with close-by grocery stores and restaurants. The apartment and the complex are quiet and family friendly. The view was just superb. My daughters (12 and 10) simply loved it. All facilities were easy to access and service by the pool/beach was excellent. Krystelle and Priscila were great hosts and made us feel like at home. We will definitely plan to return in the future.
Carla
Excellent, 3 years ago
To begin, I want to say that this condo is 100% worth 5 stars!! The view and the accommodations cannot be beat! We had a bit of trouble getting on to the property because our flight arrived early but once I contacted the host, Priscilla, she was able to make a call and get us access to the property. Check in with the concierge was a breeze. We accessed the condo on the 23rd floor from an elevator that opened directly into the unit. The view was breathtaking! The large deck wraps around 3 sides of the condo and can be accessed from the main living and dining rooms and each bedroom. There are 4 bedrooms, each with it's own bathroom. Bedrooms 1 & 4 have king beds. Bedrooms 2 & 3 have full sized beds, which we found a bit small. We enjoyed the beach side bar & grill each day, and the condo is located within walking distance of eateries and grocery stores. We took a taxi each day to a different part of PV, and always enjoyed coming back in the evenings for the amazing sunsets!
Javier
Excellent, 3 years ago
Just spent a week at Krystelle's property in Vallarta. The pictures are the real thing, plus no picture can show the view and surroundings, phenomenal. The communications were spotless and Priscilla the property managers was outstanding, fast, friendly and spot on advice. We recommend this property without reservations
Ryan
Excellent, 3 years ago
Pricilla was there to greet us upon arrival. Ocean views from the moment the private elevator opens up to the unit. This home is everything plus more! Very spacious with plenty of room. There was a fully stocked kitchen. An amazing pool and lounge area down stairs with strong margaritas. The hosts were amazing extremely responsive with great recommendations. Our stay didn’t feel long enough. Sleeping with the ocean breeze as waves crash into the sand was unmatched. I can’t stress enough how much we feel in love with it. Thank you for the great hospitality. We hope to be back again.
Mónica
Excellent, 3 years ago
The apartment is VERY nice with a spectacular view in all the rooms!! It's spacious and modern. It has very easy access without having to use a key. The location is excellent, 10 minutes from the airport and very good restaurants, and just 50 meters away there is a convenience store and a supermarket. The complex has some restrictions (for the common good), but they could affect the type of trip you have planned, such as: - No music or smoking in the beach and pool area. No coolers. - Gym hours are restricted (can only be used in the afternoons) Krystelle and Priscila's service was excellent!!!! Always attentive! We would definitely choose this lodging option in Puerto Vallarta again
Zelin
Excellent, 4 years ago
Fantastic location, luxurious rooms and an absolutely amazing view. Highly recommend!
Alfredo
Excellent, 4 years ago
Great location, incredible views, spacious unit, great pool! Krystelle & Priscilla went above and beyond as hosts, and I would highly recommend.
Katie
Excellent, 4 years ago
Stunning views and great location 👏🏻❤️🇲🇽
Isabel
Excellent, 4 years ago
Amazing views and privacy in one. Great Stay.
Zain
Excellent, 4 years ago
We had a great stay at Krystelle’s beautiful condo. Krystelle was very communicative and stayed in touch with us during the course of the stay, which we very much appreciated. The photos don’t do justice to the breathtaking views from the apartment, and it was great to relax on the oversized wrap around terrace. The pools, hot tubs and the beach club were very clean and very well managed. We would love to return to this property again — one of the best Airbnb experiences!
Holli
Excellent, 4 years ago
The Icon Vallarta condo is pure luxury! The unit is huge and bright with wonderfully comfortable beds and nice bathrooms. The kitchen is great and it's nice to have an elevator code so that you never need a card key. We enjoyed breakfast at the restaurant in Tower 2 and lunches/drinks at the beach bar. For both, you need to prepay an Icon card as everything is cashless. The pool is a great temperature, the lounge chairs are nice, the beach location can't be beat. There is a wonderful grocery store close by, several restaurants, Starbucks and an outdoor mall. The Icon concierge staff is lovely and helpful. We never had to wait for an open lounge chair or for any service. Most of the guests are owners so the vibe is slightly different than a typical resort but we enjoyed all that Icon had to offer. The unit is on the 23rd floor with amazing views, bring binoculars to see whales, dolphins, stingrays and schools of fish from the balcony. Krystelle was extremely responsive and helpful from beginning to end. 5 stars!!! Amazing sunsets.
Ray
Excellent, 4 years ago
The place was phenomenal! One of the most stunning Air Bnb’s we’ve ever experienced. Clean, relaxing, beautiful, with great weather and near everything we needed during our vacation. Krystelle was extremely responsive and prompt with everything we needed. 5 star host!
Colleen
OK, 4 years ago
We were a group of eight adults and we loved the location and security of this condo. It has a wonderful wrap around deck but lacks sufficient couches and comfy chairs on the deck so we couldn’t really enjoy it like we had hoped to. However, there are two tables and eight chairs on the deck. The interior furnishings were a little worn but comfortable. We will return to PV and might consider this condo again because of the location.
Host Response
Thank you for your thougtful response, Colleen. I'm glad you had a wonderful stay at my condo. I wish you would have given me the opportunity to correct these issues during your stay, but I'm still grateful for you bringing them to my attention. In all of the 3 years I've been hosting in this condo, you are the ONLY guest that has left less than a 5 star review and the only that has mentioned these issues at all. I'm so glad I'm able to offer a unique, happy and comfortable experience for all my guests. I do hope you enjoy your next trip to Puerto Vallarta, thank you again!
Ricardo
Excellent, 4 years ago
Excellent host; marvelous property; magnificent stay
James
Excellent, 4 years ago
What a great place, excellent location, very easy and all the amenities you need!
Mark
Excellent, 4 years ago
Words can’t even describe how amazing this condo is. From the elevator that takes you to your own floor, to the floor to ceiling windows wrapped around the whole place to the open kitchen to the huge wrap around patio with breath taking views, we were stunted. My kids loved the pool that was oceanfront and they had servers with a food menu and cocktails, the amenities didn’t stop there, just a few steps away from the beach which had a full bar and restaurant. We can’t wait to book our next trip back.
Karel
Excellent, 4 years ago
Amazing place!
Manuel
Excellent, 4 years ago
Very nice condominium
Joanna
Excellent, 4 years ago
The views are amazing, I highly recommend this place!
Peace
Excellent, 4 years ago
The most beautiful condo! Amazing views. Great hosts! 100% perfect stay.
Lucy And Nate
Excellent, 4 years ago
RECOMMEND RECOMMEND RECOMMEND! everything was absolutely perfect and quite literally paradise. The view left me speechless. The stay itself was beautiful and SAFE! the amenities that come with this stay are a major plus. Will definitely stay here again!
Wendy
Excellent, 4 years ago
This place was amazing! Very conveniently located. Every room had an amazing view. Very clean and honestly we got a lot more than we expected. Also the pool and tower staff were very nice.
Jeannette
Excellent, 4 years ago
This place is gorgeous!!! Do not hesitate to book. It is close to many restaurants. Close to the airport. Close to many other areas in the city of Vallarta. Be prepared to be mesmerized by the view. The unit is one of the best I have ever stayed in.
Azeem
Excellent, 4 years ago
Words don’t do justice!
Geoffroy
Excellent, 5 years ago
Apartment is fantastic, clean, & super view right above the sea ! Communication super reactive prior & during the stay. The person in charge did some extra to help having great experience in Puerto Vallarta. Gracias !
Kolleen
Excellent, 5 years ago
What an incredible home with incredible views! We were able to witness a lightening storm and catch breathtaking rainbows. Panoramic ocean views throughout the entire home. The community services were incredible including pool side food and drink service. We highly recommend and will back every time we visit the area.
Katherine
Excellent, 5 years ago
We are super happy with our stay The place is amazing and the host was very helpful! We really wish we could stay longer, Hope we will be back very soon.
Esperanza
Excellent, 5 years ago
The place is amazing ...pictures do not do it justice. Response was fast to any questions we had. Views are breathtaking we truly had a wonderful experience.
Larry
Excellent, 5 years ago
What a spectacular vacation condo! I would say it's beyond ones imagination as it is so perfect! Krystelle was super responsive to all communication pre, during, and post our stay. Pricila was available for any questions or need throughout our entire stay.. even on the day of checkout. The condo was super clean, furniture was exactly as pictured, and the wrap around balcony was breathtaking! Oh... by the way.... the pool, beach bar and restaurant, and the beach front location of the property are all you need to have a great vacation! Will I stay again YES! Thank you Krystelle and Pricila for a amazing place to stay at the ICON.
Guillermo
Excellent, 5 years ago
We just had a fantastic week at Krystelle’s place, the apartment is fabulous, with the greatest views ever, in an excellent location, and perfect for a family of six. Can’t ask for anything better. Priscila did an excellent job supporting our needs and fixing a couple of minor issues, she really tries hard on making you feel home and supported. Thank you both for helping us fix a family time that we will remeber for ever.
Mark
Excellent, 5 years ago
Our family enjoyed an incredible stay here, the condo is very well kept and comfortable with the most incredible views. Krystelle and Priscila were very accommodating and very responsive to any needs or questions. Would stay here again in a heartbeat. Nothing but great things to say about our stay. :)
José
Excellent, 6 years ago
An excellent and unforgettable experience staying in that apartment and in the Icon Tower. They approve who stays to make sure the apartment is taken care of and that makes a difference. Priscila, the owner's representative, is very helpful at all times and 24 hours. The apartment is in excellent condition and with all the details of use. The Icon Tower has the service of a 5-star hotel in every way. Beautiful and well-equipped common areas. They just don't have service like towels in the pool, because they're apartments. And another difference is that the restaurant and beach bar have a good food and drinks menu at a regular price, but they are not like a hotel with a lot of atmosphere at night. I highly recommend the apartment and tower, I wouldn't just describe the excellent experience.
Toni
Excellent, 6 years ago
Krystelle’s place is absolutely hands down the most beautiful condo I have ever set foot in. Pictures do NOT do this place justice! The deck wraps around the entire condo and the best sunsets can be admired from all angles. All of the bedrooms have private bathrooms attached and have wonderfully comfy beds. The decor is thoughtful and gives the condo that upscale vibe it deserves. Onto the best part: Priscila is a TOP NOTCH host! She ensured our stay (me + 4 best friends) was everything we wanted and more by accommodating pick up and drop off from the airport, stocking the fridge with our necessities for the weekend, and providing thoughtful touches like birthday balloons upon arrival. She is extremely quick to respond and knows the best spots in PV. This honestly was the trip of a lifetime for me, and I can say that anyone who stays at Krystelle’s place will agree!!!
Iain
Excellent, 6 years ago
Beautiful condo in a great building with all the amenities you would want. Amazing views from the wrap-around decks and pool and beach areas are clean and always have chairs available. Location is perfect for stocking up as needed and short Uber into town for dinner. Communication was very quick and helpful and checking in was very smooth. Highly recommend and would definitely book again.
Gaby
Excellent, 6 years ago
The place is much better than what you can see in the photos!! It has all the amenities and is ideal for a few days relaxing. Priscila's service is great!! It's a place we'll definitely come back to.
Raul
Excellent, 6 years ago
Priscilia's service, incredible from arrival, very attentive and professional check-in. Everything exceeded our expectations , highly recommended . Definitely for my next family trips thank you for everything
Maggie
Excellent, 6 years ago
We had an amazing stay at the Icon apartment! The place is huge (4br), very clean and the views were unbelievable. Krystelle and Priscila were super responsive and helped us find restaurants and even a private yoga instructor. The building has everything you need - a restaurant, pools, a gym and is right on the beach. We can’t recommend enough and will definitely be back!