Juliza

Reviews

29 total reviews

90% rated 5★

29 reviews

4.86

2025–2026

29 reviews

4BR Cabin in Tapalpa

Paola

Excellent, 1 month ago

It exceeded our expectations. The place is beautiful. You can tell the care and maintenance put into the place. Liz is super nice, attentive, and she answered all our questions. She literally made us feel at home. Highly recommended.

The place was very nice and peaceful and clean. Had an awesome view. The only thing is that I thought that they needed to provide more towels and to have some kind of mirrors in the rooms. And some kind of. Air conditioner. Or fans for when it is hot. Other than that little things, everything was good 👍

Host Response

“Thank you very much, Jimena, for your review and for sharing your experience. We normally provide one towel per guest, plus a few extras. I also appreciate your suggestion about the mirrors in the bedrooms, and I'm already working on that. Regarding the air conditioning, in this mountainous area, it is usually not necessary, since the weather is cool most of the time. Thanks again and we look forward to seeing you soon!"

We loved the accommodation, everything was very spacious. Needless to say, it was impeccably delivered to us. From the first moment Liz welcomed us in a friendly way and was attentive at all times as well as making recommendations that were very useful to us. We'll definitely be back

Host Response

Octavio, thank you very much for your kind words. We are so glad to hear that you liked the cabin, that you felt at home, and that everything was to your liking. We are happy to host you again anytime.

Everything was amazing, the cabin was beautiful, but we were charged for a blind that we didn't damage. It's important to check everything before staying in that cabin because I feel they charge for things that were already in poor condition. As for the rest, everything was amazing.

Host Response

I appreciate your comment. I would like to clarify that the blind was not charged, as it is an expensive item. The amount charged is only for the service of the technician, who was in charge of reinstalling it in its original place, as we delivered it and it was an amount of $400 Mexican pesos. I always strive to be honest and clear in my business, as I value my guests' trust very much. Thank you for your understanding.

The cabin is very nice, just like the photos, communication with Liz was good, but at the end of the stay they wanted to charge me for a broken floor that was already like that. I recommend recording the entire cabin carefully when you arrive because they are very careful with every detail, which is good to keep the stay in perfect condition, but they can charge you for messes from past guests.

Host Response

Paulina, thank you so much for staying with us. We apologize for the misunderstanding with the apartment and, as was immediately clarified, it was not your responsibility. We apologize again and appreciate your understanding. It was a pleasure to welcome you and you will always be welcome in our cabins

Very comfortable rooms, very well equipped. I was only left with one concern that they mentioned that we left the front door in poor condition and it was not so and the person who contacted me to inform me made me feel that I was lying to him, he told me "we did not leave it like that" which he affirmed on his part that we did, just like a child vomited on a blanket and he told us I think it has to be charged as new, in the end they only charged $300 Extra. Those were the 2 details that stressed me out at the end of the stay. The house itself was perfect and the house too!

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