Susan

In the middle of south beach and downtown tulum. ALMOST walkable I would recommend bikes for sure. Staff was helpful! WARNING the concierge service through the hotel did charge me an additional $63 USD for a bag delay. Would not move the car till I had proof of payment. This took total from $140 to $203 + Tip for the driver. ( not his fault bad company) Felt very shiesty/ took advantage of us as tourist.

Place looks 10x better in person. The zamas hotel is the best customer service I have ever received. The air bnb is so private but u reap all benefits of the hotel. 10/10