Nicolas Ramon
Reviews
57 total reviews
88% rated 5★
57 reviews
4.82
2024–2026
57 reviews
Javi
Good, 2 weeks ago
Great location to walk to Polanco. Amenities are amazing. Make sure you book them in advance with the host on the app. Super responsive and proactive host.
Christian
Good, 1 month ago
Wonderful location, nice building and apartment with very nice view. The kitchen is also well equipped. The access is a real problem. Excessive security and compliance requirements makes it difficult to just get into the apartment. Front door access did not work and one elevator was not working well during our stay aven after they supposedly fixed it. We requested the Gym, pool and entertainment area access before our stay and we got the confirmation that we have access the night before leaving (after a week). The air conditioning unit make a lot of noise and they keep on stopping and starting.
Andres
Excellent, 1 month ago
Excellent stay, the apartment is impeccable, the location is ideal with all the amenities, and the host is attentive and proactive. I'm sure I'll be back.
Dillon
Excellent, 2 months ago
We were delighted with this apartment! The location was perfect, the building was new with excellent amenities, and the apartment was spacious and comfortable. We booked at the last minute due to an unexpected complication and couldn't have been happier with our stay. Alejandro was wonderful to work with—responsive, welcoming, and a fantastic host. We’d happily stay here again!
Luz
Excellent, 2 months ago
Hi, the accommodation delivers what it promised. I recommend it.
John
Excellent, 2 months ago
Amazing hosts, very helpful, super responsive, easy to get questions answered and requests fulfilled. Wonderful apartment, spacious and very safe and secure location. Great amenities but note that you will need to communicate with hosts to reserve pool, fitness facility or lounge. Even with that, they made it so easy to make reservations for the amenities and were very very quick and responsive. Recommend this place 100%.
Alan
Excellent, 3 months ago
Very kind host, helpful and responsive. Great location. Great building.
Alan
Excellent, 3 months ago
My stay at this Airbnb was excellent. The hosts were very attentive from the start, always willing to help. The apartment is exactly as described: nice, comfortable and very central. The area is safe, with lots of things to do nearby, so the location is unbeatable. In addition, the building amenities are very good, and the building staff also took great care of us. I definitely hope to be able to return in the future, and I highly recommend it. Thank you for such a pleasant experience!
Dylan
Excellent, 4 months ago
This was an amazing property and I would definitely stay again. I have recommended to friends and coworkers that regularly travel to the area. Thank you again for the wonderful hospitality and accommodations.
Andrés
Not good, 4 months ago
The place has a very good location. However, the experience had structural problems according to expectations, and the team provided good justifications, but a problem with justification, without a solution, is the same as a problem without a solution. 1. You need to have time for check-in. The dynamics of "the administration" and the processes that have to be followed are not clear, and it's a waste of time. 2. The cover photo of the reservation is of the social pool areas, which are out of use. So it applies to us. 3. There were ongoing maintenance issues that required follow-up or attention, and other people were coming to the house. It is understood that it is circumstantial, but that was not a solution. The place was nice, the beds were comfortable and the areas were spacious. However, the problems with logistics, coordination, and areas under maintenance were not part of the expectation and resulted in a very different experience than what was expected when making the booking.
Ian
Excellent, 4 months ago
Awesome Stay, wonderful area and lots to do!
Jaime
Excellent, 5 months ago
The apartment fully met all expectations, standing out for its top-notch amenities and a truly prime location 📍. However, what really elevated our stay to a resort experience was Miss Polet's incredible service ✨. His attention to detail and hospitality exceeded all expectations; he made us feel welcome and cared for at all times, with exceptional professionalism. Definitely an 11/10 experience 💎. Highly recommended for those seeking excellence in every aspect of their stay.
Omar
Excellent, 5 months ago
Amazing stay. One of the best apartments I’ve ever seen in my life. Extremely secure, safe, and beautiful.
Aldair
Excellent, 5 months ago
Everything was excellent; I would definitely stay in this apartment again.
Alonso
Excellent, 6 months ago
Excellent place, the location was great, the hosts were very attentive, it was very nice, the facilities were excellent, and the building is practically new.
Dafne Madai
Excellent, 7 months ago
An incredible view of the city, the apartment is very comfortable and nice, honestly it was better than I expected, I will definitely return! The host is super friendly and the service is very fast and efficient. Thank you so much for having us! I loved it!
Lazaros
Excellent, 7 months ago
Everything was great! I highly recommend it
Gianluca
Excellent, 8 months ago
Great apartment. Exceeded expectations. Pictures make it look smaller. Only downside: no dishwasher :)
Melanie
Excellent, 8 months ago
Very nice, the perfect location! Everything is close and we quickly got to the apartment
Truong
Excellent, 8 months ago
Fantastic location!! Costco, City Market, restaurants, and high end shopping within a mile so definitely walkable. Alejandro and Polet were EXTREMELY responsive. PROs: - location, location, LOCATION - super quiet and safe neighborhood/area…great for families with small kids - apartment is very spacious and clean - enough spices, plates, pots and utensils - hosts are very responsive. Had a small issue and they sent maintenance crew immediately. - beds are firm and comfortable. Pillows were a little too soft/flat for my preference. CONs: - took a while for hot water to get hot - water pressure in showers weren’t great but manageable - getting to the apartment requires security guard to access the elevators for you every time (pro and con I guess) We had 6 people (4 adults and 2 kids) so the 1/2 bath was a game changer for us. All in all a great trip and great place to stay.
Joshua
Excellent, 8 months ago
Excellent place to stay, it is quite spacious, super clean and with everything you need to have a good stay. The hosts were very clear with the check-in instructions, the parking lot is quite large too, and the building staff was very friendly. Highly recommended for the AirBnb community.
Sarac
Excellent, 8 months ago
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Ariana
Excellent, 8 months ago
100% recommended, excellent location, very comfortable and clean, they have everything you need for a pleasant stay, the host was attentive, I would stay there again. 👌🏻
Meyling
Excellent, 9 months ago
Pleasant stay. Close to a supermarket and a super safe area to walk. The apartment has everything you need and the host is super attentive.
Lilia
Good, 9 months ago
I really appreciate that you shared your apartment, very nice, safe and quiet, there are some works being done in the surrounding streets, but that is beyond your control. Thank you very much!
Host Response
Thank you so much for sharing your experience and for your kind words about the apartment, the security and the tranquility of the place 😊 We are happy to report that the construction on the surrounding streets has already been completed, so the excess dust has disappeared! We hope to welcome you again very soon.
雪瑶
Excellent, 9 months ago
The overall environment of the apartment is very good, clean and comfortable, which is worth recommending.
Steven
Excellent, 9 months ago
Overall, a five-star stay! But some pros and cons to consider... Pros: * Responsive hosts, great communication * Clean, modern building with 24x7 security * Amazing views and awesome indoor heated pool * Several malls within walking distance... Miyana, Antara, El Palacio de Hierro Cons: * Apartment is in “new Polanco” and ~25 minute walk to reach “old Polanco” where all the best restaurants are located - if you want easy access to top restaurants, book a stay near Avenida Presidente Masaryk or in Condesa or Roma Norte * Roads around the building were closed and under construction, which required us to ‘get creative’ on where to call Uber or be dropped off. I recommend Corporativo Neuchatel or Padel Company as landmarks * Access entrance and use of elevators requires registration with an administration office which is only available certain hours. * Some confusion over having to “reserve pool access 48 hours in advance” per host. The security said that is only for other amenities
Brenda
Excellent, 9 months ago
Beautiful apartment, spacious and comfortable. The only issue was the construction, it took us an hour to find the administration entrance and then to get inside the parking garage (granted it was 12am) but once we figured it out everything else went smoothly. Host Polet was very quick to respond to all our needs and questions. We would definitely stay again.
Roger
Excellent, 1 year ago
Beautiful apartment with a nice view
Arturo
Excellent, 1 year ago
Family trip. Very nice apartment, tidy and very clean, with good amenities. The location is excellent, with many activities nearby. They are doing construction work in the surrounding streets, which makes access a little difficult, but other than that, a very good experience. I recommend it.
Victor
Excellent, 1 year ago
The property is excellent in every way.
Ericka
Excellent, 1 year ago
We will consider staying at this place again. We felt super secured. Pool is a big plus. Communication was quick and friendly. Loved all the things we could do were walking distance. Even had a family member that lives in Mexico come over for pan and cafesito!!! Enjoyed the Hello Kitty Cafe which is walking distance. Thank you, we made wonderful memories in this place. The best was watching the sun rise on the 27th floor.
Don Diego
Good, 1 year ago
Spent 17 days at the property, great building, courteous personnel, easy access with hi security and ammenities. Had bad luck of 16 consecutive days raining and construction work being done all around, so mud and traffic were the norm. Noise not that bad, apartment in high floor so not a big deal. All furniture and appliences top notch in perfect working condition. Polet and Alexandro are responsive and helpful… we had a nice time there. Would recommend place for nice family vacation.
Leticia
Excellent, 1 year ago
everything is perfect, there is a lot of security for us both at the entrance and in the apartments, he is a good host and his apartment is excellent.
Danial
Excellent, 1 year ago
I rarely write reviews on Airbnb, but this one sure did deserve it. Alejandro’s place was exactly as described, and even better in person. Extremely clean, well located and great views. The rooms were very spacious. I will certainly stay here again if I return to Mexico City.
Isabel
Excellent, 1 year ago
Not everything will always be perfect. However, I received almost immediate resolutions and answers to remedy a few details here and there. Although this was beyond the control of Airbnb, the pool was under repair for two days. Unfortunately, by the time it was ready, we could no longer use it. The security in the building is excellent. We're definitely going back. There are other Airbnbs in the more central area of Polanco with greater access to restaurants and shops, however, since I was with my daughter, we really enjoyed the amenities in the same building, especially on super rainy days. As a reference, we walked about 5 minutes to get to the Inbursa aquarium and about 9 minutes from Antara square. NOTE: There is a lot of construction and the surrounding streets are under repair. If you have a car, you better take that into consideration, because of the traffic and drive with caution because the potholes are massive. :)
Gloria
Good, 1 year ago
The construction of the streets, a lot, mud on the street where you exit, the Ubers didn't want to enter the street and left us on the corner and we had to walk to the place, we went for the pool and it was never available and we weren't told about it in time, otherwise we wouldn't have rented there. It's a nice, quiet place, but I don't think it was a good time to be there, because of the construction in the area and because you can't use the facilities, like the pool or anything else, without making reservations. In the end, they tell you it's been under maintenance for a week.
Sheetafi
Excellent, 1 year ago
1) Upon check-in , we found the apartment in impeccable condition. It is brand new, was squeaky clean with perfectly clean sheets, towels and toiletries to welcome us Very tastefully done interiors, welcoming vibe and super modern. 2) Polanco is a great neighbourhood, the building is super secure with 24*7 security and has incredible amenities such as gym, pool, kids playground etc. 3) The apartment’s kitchen is loaded with multiple cutlery, pots,pans, dishes to make your stay comfortable 4) Ultimate storage for longer stays 5) floor to ceiling windows providing incredible views of the city 6) The hosts were prompt to respond to every query, were super accommodating and helping. This property deserves a 10/10 if you’re in CDMX! Can’t wait to be back
Sebastian
Excellent, 1 year ago
Thank you, a very good alternative for visits in Mexico City
Jake
Excellent, 1 year ago
We had an amazing experience staying at this property! Alejandro was a wonderful host, and the apartment was super clean, spacious and situated in a beautiful high-end neighborhood. Would highly recommend this property to anyone looking to stay in an Airbnb.
Jonathan
Excellent, 1 year ago
Alejandro and his cohosts were amazing! Extremely responsive, proactive, and the instructions were clear. I also loved that there was security downstairs and in order to enter the building or go up to the floor you needed to check in with security. We had a small minor issue where the kitchen sink was not draining and they immediately tried to resolve it (within 10 minutes maintenance was there). I really appreciated that they let us check in early too! Rather than waiting for a check in time, they were flexible with us and this allowed us to get a quick nap in before hitting the sights and going out and about. The apartment is extremely nice with everything you might need. Pots, pans, plates, utensils, a few spices, fridge, stove, and amazing furniture. The beds, linens, towels, etc were all amazing. Would stay again. The ONLY VERY MINOR drawback, it’s a bit far from Roma, Condensa, and the Zocalo. You need to take an Uber between 15-30 minutes (but they’re super cheap).
Erik
Repeat guest
Excellent, 1 year ago
Stayed here again last minute and great as always
超越
Excellent, 1 year ago
Very nice experience in the large apartment, even had fun with the swimming pool.
Claudia
Excellent, 1 year ago
I really enjoyed my stay. The location is very good. There was a construction in the street I would like to know before but still it was very good. Everything clean and a lot of amenities. We went a couple of times to get access to the elevator and amenities but couldn't do it, the person wasn't available or the system was down. We had questions and the team answer almost immediately.
Jessica
Excellent, 1 year ago
Second time we have stayed in one of Alejandro's apartments in the same complex and we had a lovely stay. The place was clean, comfortable, and well-located, making it a great base for our trip. There were a couple of minor issues when we arrived, but the host responded immediately and made sure everything was taken care of quickly and professionally, which we really appreciated. Their communication was excellent throughout. Overall, we had a very pleasant experience and would happily stay again!
Vicente
Excellent, 1 year ago
Excellent apartment, top amenities and a very good location!!!
C
OK, 1 year ago
Great location. Close to shops, restaurants and a nice grocery store. Great price for a three bedroom option with two and a half baths. Plenty of kitchen utensils and appliances available. Furniture was new and in good condition. This was a great place to stay. The only negative was the inattentive host who delagated management to co-hosts . The building owners were replacing the card access system and the host seemed to not be aware. This made it difficult and confusing to enter each time. We ended making friends with the security folks and they would just let us enter.. Same issue for the accessing the pool. The host required us to request daily pool access during certain windows of availability. This is a huge headache to be required to plan your day around something as simple as pool aceess. Even when we did manage to book the pool, the cards did not work. So, it was a waste of effort. If the host was better engaged, we would have no complaints.
Jorge
Excellent, 1 year ago
An amazing apartment we'll definitely be back to
Marcos
Excellent, 1 year ago
Great place to stay with kids and felt very safe
Erik
Repeat guest
Excellent, 1 year ago
Amazing place, great location, good ammeneties, place is good for everything very clean and walking distance to everything else
Jesus
Excellent, 1 year ago
I appreciate the attention.
Julio
Excellent, 1 year ago
Excellent service from the hosts, 10 out of 10!!
Jennifer
Excellent, 1 year ago
The apartment was very clean and conveniently located, in an excellent building. The staff was very friendly and helpful during our stay. I would definitely recommend it.
Zaid
Excellent, 1 year ago
Very clean, good location, Alejandro was very helpful and responsive with every need we had during our stay. Highly recommend
Tania
Excellent, 1 year ago
As always, a great experience, great place!
Gabriela
Excellent, 1 year ago
The apartment is exactly as shown in the pictures. Very quiet and comfortable and very well equipped. I recommend it and if I go back to mexico I would stay in the same place again.
Anna
Excellent, 1 year ago
It was wonderful