Mariana

Reviews

Superhost

133 total reviews

87% rated 5★

133 reviews

4.85

2018–2026

133 reviews

5BR Cottage in Tehuixtla

Yesenia

Excellent, 3 weeks ago

A house with a beautiful view, private, the fact that the rooms are separate creates even more privacy. We hired the pool heating service because we wanted to be inside all day and night, and it was incredible, at a perfect temperature. Roberto and María's service was perfect. It's worth hiring them because they help with everything. We had a scorpion in one of the rooms, but it didn't lead to anything more serious. I think it's important to check before going to sleep to avoid any problems. The kitchen is fine, but I feel that it does need maintenance. The same goes for the rooms. I have no complaints, but I still think they need a bit of maintenance. Yes, it is important to have repellent because there are many mosquitoes, but that is normal due to the humidity, heat, etc. Mariana is always attentive to any questions. We will definitely be back 😁

The beautiful view, pool, and garden. The rooms have the bare minimum and need a lot of maintenance and cleaning. The kitchen is super dirty, full of food scraps and dust everywhere. It looks like no one has cleaned it in a long time.

Host Response

First of all, cleaning is one of our priorities after each occupancy and before the next guests arrive. On the other hand, it caught our attention that you made the comment about cleanliness only after you had been in the house for a day and a half. Had we known from the beginning of your stay, we would gladly have done everything possible to attend to it immediately. We also hope that the review and the low rating in the “accuracy” section, where we show the property as it is, are not related to the fact that a service we offer as a courtesy could not be provided for one day due to a lack of staff, since that service was provided normally for the rest of your stay. We also think it is important to mention that, just as guests can request cleaning during their stay, hosts ask that the property be left in the same condition in which it was received. On this occasion, we found that one bedroom had been completely rearranged and nothing had been put back in its place, so we had to spend additional time putting everything back in order.

The place is just like the photos, very nice and pleasant. The views are incredible, and you can eat in the kitchen or while watching the sunset. Mr. Roberto is very friendly and was always attentive to us. There is air conditioning and fans in the bedrooms, which helped a lot to feel cool at night since it was hot. The only thing is that one of the refrigerators in the kitchen could use a checkup, since it doesn't cool very well. Also, at least one extra fan in the kitchen would be good, because it feels a little hot. But despite these two small details, we also enjoyed the kitchen area, as it is spacious and has everything you need. I recommend the place because the host was attentive and always answered my questions, and because the place is well worth it.

Host Response

I'm glad you enjoyed it! Thank you very much for your comments. We've gotten to work and we already have a new refrigerator 🙌🏻 I hope you can come back soon!

The house is much more spacious than what you see in the photos; the view of the lake is very nice. One thing you see in most of the reviews is that Mr. Roberto's service is 5 stars, which I can confirm—he is very friendly and always attentive. We had some issues with the larger refrigerator, which for some reason didn't work 100%. Things we put in it since we arrived never got cold, so we tried to put all the food in the other one, although the drinks will stay warm. We used ice, but with the heat of the season, we ended up buying a lot. I hope you can look into it. These are minor issues that may not have a big impact, but they are important. It would be really cool if they put a TV in the common areas for those who like to watch soccer, like some of my group who had to go into their room to watch it. Overall, everything is great; I would love to come back.

It was a good stay, everything was great, the people who welcome you are super friendly and explain everything in detail, they take care of everything you ask for and are there for you at all times. The rooms are very spacious and beautiful, although the air conditioning installation is somewhat old and the control barely works. Unfortunately, the house did not have internet during our stay, but apart from that, everything was fine. I recommend shaking the beds and towels before use, as we found a scorpion. I know it's common there, so take the time to do it. The location is good, as most things are nearby, including the lake, which is the biggest attraction. I recommend it.

5BR Cottage in Tehuixtla

Roberto

Excellent, 1 year ago

We'll be back! Great location, view and facilities! Everything is very good!

It's a nice place to stay, the view is beautiful. It's 3 bungalows, 2 of them with 2 rooms. It has everything and more for you to have a wonderful time, very tidy and clean. The only bad thing (out of the host's control) is that there's a ravine next door that smells very bad in the mornings 🤧 outside of that is perfect for having an amazing time with the family. The garden furniture is very nice and comfortable. Mr. Roberto (who cares) is extremely friendly and helpful. Definitely a highly recommended place to stay.

Host Response

Glad they liked it and had a great time! Nothing else like information, as you say, out of our control, at this time there is always a bad smell in the mornings but it is a theme of the lake, it does not come from the canyon from side.

5BR Cottage in Tehuixtla

Oscar

Excellent, 2 years ago

Excellent place to stay Roberto and his family's attention was amazing. We will definitely be back

The pictures don't do justice to how beautiful the place is. The view is amazing and is very peaceful. Everything was clean and tidy. Roberto and Ivonne were marvelous, they supported us in everything we needed. Mariana responded quickly and friendly to all my queries. The only detail is that there is no AC in every room, but most rooms have it and at night the weather is colder, perfect for a good night sleep. There are a lot of mosquitos so keep that in mind when packing. There is an Oxxo close by, which is helpful. Overall it is a great place to stay!

The house is better than in the photos. Mariana is a very good host. She answered all my questions and was very clear about all the services and extra costs. The people who work with her are very polite and friendly. The kitchen service is 100% recommended. We loved the house. The heated pool was great all day, even part of the night, but even without the heater, the water temperature is warm and enjoyable. The view is very nice! Mr. Robert was always attentive. I would definitely come back! ♡

5BR Cottage in Tehuixtla

Juan

Excellent, 3 years ago

Fantastic view of the lake, private and great common areas, the pool is fantastic. Roberto and his wife Maria are amazing and always there to help.

A lot of humidity, the rooms smell damp, lack of maintenance and cleaning in the house.

Host Response

Thank you very much for your observations, it is a shame that they did not stay and we were given the opportunity to comply as we do with all our guests, as far as possible, there is a difference between maintenance and cleaning, in this case the house was clean but, for the time, there was indeed humidity (maintenance) which was resolved and attended that same day, leaving the house ready for the guests who arrived the next day!

5BR Cottage in Tehuixtla

Luis

Excellent, 4 years ago

Good service, cleanliness, and attention. The house has a very nice view, and they were always attentive to our needs :)

There are 3 separate houses. House A: The kitchen is on the ground floor. 2 bedrooms (one with 1 king size bed, the other with 2 single beds) share 1 bathroom and are on the upper floor. The room (with 2 single beds) does not have air conditioning, so it is hot. House B: 1 bedroom with bathroom. (with 2 double beds and 1 single bed) House C: 2 bedrooms share 1 bathroom. (one with 1 queen bed, the other with 2 single beds) Roberto's service was very friendly. The view is wonderful. Tip: Consider bringing insect repellent and hiring the pool heater.

A GREAT place to stay, facilities, comfort and attention to really enjoy a few days of rest and family coexistence. Mariana, answering all questions and comments almost immediately. The location gives you a wonderful view and if you wish, in five minutes you are in the shore of the lake. The staff at home (Mary and Roberto), welcome you with a "You, let me agree", confirm it with the attention, attitude of service and kindness they have. A highly recommended place, we would definitely like to return to. Thank you.

5BR Cottage in Tehuixtla

Angelica

Repeat guest

Excellent, 5 years ago

Super cute house, everything is super clean. Mariana a great host the perfect communication, the couple who is in the super friendly house We would come back without any hesitation

5BR Cottage in Tehuixtla

Javier

Excellent, 5 years ago

An amazing place with a nice layout of 3 villas. A perfect pool and a spectacular view. The only thing missing was air conditioning in one of the rooms; everything else was excellent, and Roberto's service was outstanding. We never needed anything.

5BR Cottage in Tehuixtla

Mariana

Good, 5 years ago

The house in excellent condition, very good reception, very welcoming make you feel at home, excellent to relax with the view of the lake

5BR Cottage in Tehuixtla

Miguel

Excellent, 5 years ago

Excellent place to celebrate a birthday, the service of Roberto and María very good , the vdd is that is necessary to enjoy without cooking anything. Heating the pool is necessary, I recommend purchasing it so that the Water is at ease all day long. We'll definitely be back

The house is very comfortable, it is very nice that it is divided into 3 casitas as it makes it feel that they are really in open space, the view is incredible, all areas of the house overlook the pool and the pool is very comfortable, I recommend hiring the caldera, The kitchen is equipped and Roberto was attentive to us the whole time and always responded very quickly to our requirements. The pool area is very comfortable and the grill helps you spend happy pool days a lot.

5BR Cottage in Tehuixtla

Andres

Excellent, 6 years ago

This house is an amazing place to spend time with friends or family. There are 3 separate cabins where 3 families or groups of friends can be accommodated. The facilities are clean and comfortable. The best thing is the panoramic view of the lake, the pool is not large but it is perfect to cool off from a day of sun. The hosts' service is very good, it makes the stay very pleasant. I would highly recommend it

La Casa del Lago is highly recommended. It has a breathtaking view of the lake and common areas that make your stay wonderful. I love that there are 3 cabins that allow you to have your private space especially if there are several families. Mariana super attentive to respond immediately and Don Roberto and Doña Maria are also very kind. I recommend hiring them to make your stay full rest and let yourself be pampered. We will definitely be back!!

5BR Cottage in Tehuixtla

Hector

Good, 6 years ago

A good quality_price option for a weekend.

5BR Cottage in Tehuixtla

Yazmin

Excellent, 6 years ago

Great view of the lake! The house has everything you need to have a pleasant time with family or friends... excellent service from Mr. Roberto...

5BR Cottage in Tehuixtla

Karla

Excellent, 6 years ago

If you rent this property, you will have privacy for 3 families. The view looks very nice. The garden and pool are very nice. Having the help of Roberto and Mary is highly recommended. They are extraordinary people who are very available and make a big difference when renting this property.

It is a large, beautiful house with a great view. We spent some very nice days as a family. It is worth hiring the service of Roberto and Mary; they are very helpful at all times. As a suggestion, in winter, check because the pool water was very cold even with the boiler contracted. Also check the water flow and hot water in the bathrooms. Mariana was very quick in her responses at all times. Bring a very good repellent. Overall it was a very good experience.

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