Los Suenos Properties

The best thing about this place is the layout/floorplan and the quiet location. However, unfortunately, this was the most unpleasant Airbnb stay that I’ve had to date. We stayed for one month. We experienced countless problems including mold and rain leaking through the roof. However, that’s not what made the stay the most unpleasant, each time we contacted the host with an issue, their response was dismissive, nonchalant, and curt. The first issue we reported was the leaking ceiling. The issue wasn’t looked into until 10 days later and that was after we had to escalate to Airbnb support for the mold issue and lack of urgency from the hosts regarding that. The listing for the property also stated that there was a washer and dryer available on the property for guests to use and when we inquired about using it, they were extremely rude and told us that the listing was outdated and there was no laundry facility available for use by guests.

Pros: The room was very nice and comfortable, and the host responds quickly. The setting is very nice, in the woods. Cons: The kitchen space and amenities are minimal and limited. There was no knife or cutting board. Since the kitchen is outdoors, at night, raccoons came and opened the refrigerator and ate some things. There was no drinking water, and we found that the shower was clogged and no water came out.