Fer Y Victor

Reviews

Superhost

185 total reviews · 3 listings

97% rated 5★

185 reviews

4.97

2023–2026

185 reviews

4BR Villa in Jiutepec

Alexa

Excellent, 4 weeks ago

Casa Terracota is beautiful! The house is just like the photos and even better! It's super well equipped with everything you need. We were very happy to have stayed. Communication was very clear and good at all times. There was always an immediate response. I definitely plan to come back.

The house is very beautiful. It retains the rustic touch with the modern. We loved the pool and the hot tub. The water was warm the whole time. What we loved is that they leave amenities that you won't find in other accommodations, such as shampoo, conditioner, body soap, body lotion, and even some snacks. They also left us new dish towels, and we really appreciated those details. Overall, it's a 100/10. ✨ Thank you very much for everything. We'll definitely be back soon.

The house is very nice. I loved every part of the house. The green area was very well maintained, the pool was very clean, and the heating was the best. The kids enjoyed it all day. The room is very spacious, the dining room is amazing, and the kitchen is very well equipped. The house is very well maintained. They deliver it impeccably and clean. I would definitely come back and recommend it! Thanks for hosting us!

We had a great time. Victor was always attentive to our needs. The house perfectly reflects what was shown in the photos. The pool and hot tub are an incredible temperature. The area is super quiet and the house is very well maintained. Everything is very clean and tidy and, above all, every time I needed Victor for anything, he was always attentive. He welcomed us with some gifts and gave us good recommendations for restaurants in the area. Very happy. We would definitely come back.

4BR Villa in Jiutepec

Dulce

Repeat guest

Excellent, 2 months ago

The house is very beautiful, ideal for relaxing with the family. The pool is warm. Everything is very beautiful.

The accommodation is excellent. If I could give it more than 5 stars, I would. The house is very nice, much more than the pictures. Everything works excellently. The amenities are amazing, and the best part is Fer and Víctor's service. The hosts make you feel at home. They take care of every detail to make your stay amazing. They are very friendly, attentive, and have excellent communication. We really appreciate you allowing us to stay at your house. We had a great time, and it's definitely a place we would choose again.

It's a super nice house. It looks just as it does in the photos. Especially, the service was 100%. The person who took care of the house was always attentive to you. The pool was super hot and nice, and even I thought the house was small, and the house is large for 10 people. The truth is that the photo doesn't do it justice. It's VERY BEAUTIFUL, and the touch of the sand gives you a different vibe inside the house. I HIGHLY RECOMMEND IT!! Also, regarding the time, they were super attentive at check-in, and they were also super flexible people, regarding the schedule and the service. IT'S A 10 OUT OF 10, from the house, the service, the communication and everything!! ⭐️⭐️⭐️⭐️⭐️

Our stay at this Airbnb was amazing. The house is simply beautiful, as shown in the photos, even better in person. All the rooms are super comfortable, which made us enjoy our stay very much. We loved spending time in the pool and hot tub. They were definitely among our favorite parts. In addition, the area is very quiet, perfect for rest without any noise. Communication with Víctor was excellent from before arrival, with very useful recommendations, and throughout the stay he was always attentive to anything we needed. We would definitely come back.

The house is exactly as shown in the photos. Everyone was very friendly. 100% recommended. If you have any issues with the house, they will resolve them as soon as possible. I would give it a plus if they installed more air conditioning, for example, a mini split in the bedrooms and ceiling fans in the dining room and kitchen. Hehe. Thank you very much for your attention. Everything was excellent. I will definitely be back soon.

From the start, the service was excellent, and communication with Víctor, our host, was always prompt, friendly, and accurate, as well as accommodating, as he allowed us to check in early. Arriving at the accommodation was super easy with the directions, as they are very clear. Overall, the house matches the description and the photos, from the bedrooms to the kitchen, which has all the necessary utensils. My only observations here are that the dishes had dust on them, as did the cutlery drawers, and the coffee maker had been dirty for several days, as you could see mold on the filter. They could do a quick check before guests arrive to make sure everything is clean. The pool, kept at a very good temperature by the boiler. The service provided by the staff at the shopping booth left a bad taste in our mouths, as the wait to return was excessively long—an hour and a half or more. Additionally, they delivered our order in stages and only after we insisted.

Host Response

Miriam, first of all, I apologize, and thank you so much for your feedback. We will pay much more attention to cleanliness in the kitchen and in general. We have always been very careful about cleanliness, and this time we made a mistake out of carelessness, which of course will not happen again, as our reviews attest to our good service.

Fer and Victor's place is excellent, their service is very good, and the few requests for assistance we had were addressed promptly, as they are always attentive. They also have the support of Felipe and Rosita in case you need to make any emergency purchases, and there are several restaurants that deliver all kinds of food to your door; they even provide you with the menus for those places, which is really convenient. We highly recommend them, and we would definitely stay at their place again! Thank you so much for your hospitality, Fer and Victor. It was a pleasure to meet you!

The house is beautiful and very spacious; everything was amazing. My family and I had a great time, because it really has everything you need. The pool is at the perfect temperature for enjoying, and the open-concept design of the house is not only beautiful but also very functional for keeping it cool. Also, the amenities they offer in the bathrooms and showers are a real plus and of high quality. Communication with Victor and Fer was exceptional. We had an issue with the electricity in the area, and they followed up on it very promptly, right up to its resolution, which we really appreciate and speaks to the quality of the place and the hosts. We'll definitely be back. ✨

A beautiful and quiet place to relax, with everything you need to have an amazing stay! It perfectly matches the description! Fer and Victor are excellent hosts!!! They were attentive at all times and did everything to make our stay more enjoyable! We will definitely be back. The pool water was always kept at the perfect temperature, which is appreciated when traveling with children. Thank you very much for all your support! Highly recommended!!!

4BR Villa in Jiutepec

Alejandro

Excellent, 5 months ago

Without a doubt, the house matches the description in the app perfectly; communication with Fer and Víctor was very good! We had a really nice weekend at the house.

The house was very nice. We were a group of 10 people, and the place is excellent. They have space for two cars outside the house gate, they have security, and the people who take care of the property are very friendly. Overall, the house is very nice; it’s a bit far from downtown Cuernavaca, but we loved it for relaxing. They have strict schedules regarding noise, but everything was perfect! We hope to come back soon. :)

They are super hosts, they answered our questions almost immediately, a lot of flexibility for check-in and check-out, the house is amazing and the jacuzzi and pool have a heater, which makes it very comfortable The whole house was spotless. The people who help open the door and watch are super nice and helpful It's a great choice for a relaxed weekend or if you're going to a wedding (which happened to us) we will definitely be back

4BR Villa in Jiutepec

Paola

Excellent, 6 months ago

Victor and Fer were the best hosts, they were attentive. The house was spotless and super functional. My family and I had a great time.

I don’t know where to begin. Everything about our stay was exceptional! Victor met us upon arrival and walked us through the house, which was well equipped with everything you might need during your stay. He was quick to respond to any questions and provided a number of exceptional recommendations. Victor introduced us to Felipe, who looks after the property. Meeting Felipe and his wife Rosie, was one of the highlights of our trip. Felipe is incredibly kind and so very helpful. If there was anything we needed help finding, translated, or just a quick recommendation, he didn’t hesitate to help. We had many wonderful conversations about life, our love of pizza and tacos, and left feeling like we made a friend for life. Forever grateful and looking forward to our next visit. Thank you Victor, Felipe and Rosie!

The house has a beautiful design. I loved the pool because it's like a swimming lane that allowed me to swim without getting married 😅 and the jacuzzi is very good, both had nice water for swimming, so we could take advantage of both without any problem and that made us very very happy 😃😃😃. The kitchen was very well equipped and we had complimentary cookies, chips, coffee, tea and water, this was a great touch. Thank you

We felt right at home! We had a great experience at Victor and Fer's house, who were always flexible, attentive and more than cordial; excellent hosts! I traveled with my family and the house was perfect for us. It is spacious, clean, with a modern aesthetic and excellent taste in decoration (including a Christmas tree). The kitchen is fully stocked with utensils, dishes, pans, etc. The house is located in a fairly quiet condominium and even when we went at Christmas time, the design of the houses allows for privacy. Regarding the amenities, the pool has a "boiler" so we made the most of it by having the perfect temperature all day. The WIFI allowed me to work remotely without any issues, considering that the whole family was connected to the network, which is greatly appreciated! In short, it's a great option to spend time with family or friends!

The house is just as it appears in the photos, but the feeling of being there already feels very private and calm. Everything is new and you are super well equipped and the cleanliness and overall condition of the house was impeccable. Victor is a great host, super flexible and always attentive both upon arrival and that nothing was missing during our stay. We will definitely be back and therefore I highly recommend it

We spent Christmas in this house and it was an amazing experience. The place is very comfortable, clean and exactly as shown in the pictures. It has large and cozy spaces that allowed us to enjoy and live as a family in a very special way. The house was perfectly equipped, which made our stay very easy and pleasant. It feels like a warm atmosphere, ideal for dates like Christmas. In addition, communication with the host was excellent at all times. It is definitely a place we would go back to and that we totally recommend for spending special moments with the family.

3BR Villa in Jiutepec

Mariana

Excellent, 10 months ago

10/10 everything is amazing and excellent :)

The hosts were always friendly and attentive to us at all times. The house provides privacy and security. You can tell it was detailed by professionals, a beautiful house with applied technology. We loved that the pool was heated and designed so that the little ones could also enjoy it. The kitchen has more than enough, even with glasses to celebrate in style. TV with excellent sound and image, functional water dispenser. Comfortable rooms with mosquito net, fan and climate control. Secure parking. We left delighted and would gladly return soon!

Host Response

Thank you for staying with us! Welcome back when they like

They were aware of the faults in the jacuzzi and the pool. If you are looking for privacy, this house is not an option because the main room faces the living room. For the area, I think what we paid was a lot. In general, everything is good.

Host Response

We're sorry your stay wasn't entirely to your liking. We always strive to make sure the accommodation has the necessary amenities and is in the best condition so that our guests have a good experience when staying. Our truthfulness with the photos is something that matters to us and in them you can clearly see how the main room is on a loft without a door, the design was like this to be able to have the experience of a different house to live it for a weekend. The area is a very nice and pleasant place in Xochitepec. It is a small town where there are many event gardens or the ideal place to rest since the calm of the area offers that privilege, and being small the recreational options are limited, so our accommodation has the necessary amenities so that you avoid going out and enjoy the house 100%.

3BR Villa in Jiutepec

Carlos

Excellent, 1 year ago

Incredible accommodation, it's more than you expect, comfortable, clean, it really is a unique experience, I will clearly return, I recommend 20/10 if you want to rest and enjoy an EXCELLENT accommodation, stay here

Very nice house. It has 2 bedrooms and 1 extra shared with the common area. The only thing I find in the area of improvement is that the rooms do not have air conditioning and in hot weather it is hot. Also the room that is in the common area, has a lot of light at night. The pool is very, very nice. And the house is very nice.

Host Response

Lucia, we regret that your stay was not 100% pleasant. From the beginning, we informed you that the rooms do not have air conditioning. We have curtains for the light, we had no complaints before but we will take it into account to improve. We apologize, but we don't understand your comment about the rooms. There is no extra shared room, the house is totally private, and it is not shared with anyone extra from whom you rent the entire home. The layout is a room in a loft, a double room on the ground floor and a room that is not next to the other 2 rooms, since for design reasons all the existing vegetation of the place was respected. We really appreciate your feedback to improve and we appreciate that they have been good guests.

3BR Villa in Jiutepec

Alexa

Excellent, 1 year ago

My family and I loved the stay, everything was perfect. ⭐️

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