Margaret

T

Timothy

1 year ago

4.0

Haydee and Claudia were awesome all the way around. Very sweet and helpful and the food was amazing. They definitely made sure we had EVERYTHING we needed. We initially had slow communication with Margaret but she did let us know that she doesn’t get messages everyday. She gave us a call about a week after I message her, which was the before our flight left, and answered questions we had. She suggested we bring our own speaker but when we arrived there was a brand new Bluetooth speaker waiting for us. There is a mandatory fee for food but you do get unused money returned which was GOOD. We did have a problem with the two upstairs rooms being hot during our entire stay someone did come to look at them but the problem didn’t get resolved. I do wish there was some sort of extra precautions for the mosquitos. THEY ARE HORRIBLE maybe a fire pit or citronella plants around the property. The misquotes definitely made it hard to enjoy the outside amenities of the home

L

Lisa

2 years ago

5.0

Casa Tortuga is the perfect place to stay, whether you’re with your family and kids, or a couples getaway. Haydee and her staff made the most amazing meals for our group and kept our rooms tidy every day. The convenience of having a dock for local pickup for adventures is a major plus.