Shani

Reviews

40 total reviews

93% rated 5★

40 reviews

4.85

2024–2026

40 reviews

3BR Condo in Puerto Aventuras

Donovan

Excellent, 5 months ago

Loved this Airbnb! Great location, affordable, and the perfect size for my group. Shani was an incredible host— friendly, responsive, and helpful. Would absolutely stay here again!

We found it very cozy, very safe, and very clean. A 100% recommended place to go to relax and enjoy with friends or family. The host was very attentive and friendly, and she responded quickly to all our questions. We will be back soon! ❤️

It is a new apartment, very nice, comfortable, clean and very nice. Help to find it could be improved, especially when you arrive at night. I think that if you indicate in the directions that when you arrive at the booth, you should locate the name of the apartments, it is easier to get there. The location took us to a development that is exactly behind and it just so happens that there is the same apartment number, on the second level and we even opened the door, when we saw that it was occupied we closed it. The man who lives there came out and helped us find our way, he mentioned that it happens to him frequently. Otherwise, the place is beautiful, clean, the person in charge of the apartment is always on top of absolutely everything. Super recommended. Thanks a lot

Host Response

I’m glad you enjoyed your stay, thank you for the positive feedback. I will be certain to look at the directions to find the place

The place isn’t bad but it was a bit smelly when we entered ( smell like there was no air circulation) like the doors and the windows were close for a long time .

Host Response

I apologize that this was your impression when you entered the house. We cleaned the house the day before your check in but because it was a rainy week we didn't want to leave the windows open . I recommend next time you inform your host of any issues you might have , allowing me to make the home more pleasant for you

Despite the fact that Shani was friendly and proactive we encountered a number of issues with the apartment. The apartment was not clean, big marks on the walls and a very dirty sofa that did not make you want to use it at all. Lots of noise on the terrace until 11 p.m., if you're looking for quiet evenings it's not necessarily the best place. The kitchen is under-equipped, not very usable when there are several people (small colander, no dish to put in the oven, few glasses, dirty cutting board) Stagnant water problems with the shower. The apartment is not unpleasant in itself, but not worth the asking price.

Host Response

It's unfortunate you chose this path. I met with you several times in person and we spoke via messages as well . You never mentioned any of your claims on our property while you were staying at our place. Instead you chose to fabricate your story and ask for a refund. Of course, Just a few days after you completed your entire stay and left the condo you tried to extort me to give you a refund in return you will not give me a bad review, which I refused. The condo is thoroughly cleaned in preparation for each guest. I believe that the property and I have proven our value to previous guests who have stayed in our place and they have NEVER mentioned your claims. With your choice to stay and not mention any issues, you prevent us from: 1. Making this stay more comfortable and pleasant with solutions such as explaining where to find the oven pans in the condo or attempting to take care of any noises 2. Checking and examining your claims Once you decided that I was incapable of solving any problem, you prevented me from helping you and examining your claims, considering a refund for the inconvenience. It is a shame that this is what you decided that I could not solve any issue you may have had in the apartment. Doing so you decided to damage the property value and mine as a host . The negative review and comment are simply a post thought made in a malicous attempt to unjustly damage my reputation because I refused to succumb to the demands of money for your unfounded claims I recommend you in the future you mention your feedback While you're staying in the apartment so that your host can take care of you. Every time we met, you seemed satisfied with the apartment and I did everything I could to show you that I am willing to help you in any way.

We are incredibly happy we chose this condo for a one week stay with our two kids. The view of the lagoon is beautiful, the location is great and private and the marina is easily accessible by walking (about 15 mins) or a 2 minute golf cart ride (highly recommend getting one). The condo itself was clean and spacious. Each bedroom has its own bathroom which was great for our family. The unit could use some additional dish cloths (we could only find one), hand towels (only had face cloths) and some paper towel. We ended up purchasing laundry detergent but that wasn’t needed as the condo already has it. Shani was an incredible host and very responsive and friendly. Definitely one of the more communicative hosts we’ve had. All in all I highly recommend and cannot wait to come back!

A great location--I wish we were able to stay longer than one night! There seems to be so much to do in this complex. As others have said, there are restaurants, golf carts, and so many shopping opportunities in this place! My friends and I were only able to stay one night as we were attending an event down the street for the next 5 nights. If we WERE to stay longer, we would have done so! The place is spacious, with a spectacular balcony!

Shani was an outstanding host, always quick to respond and went above and beyond to make our stay memorable. The apartment is big, nice furniture, comfy beds, well - equipped and super clean. The neighborhood was very safe for the kids to roam freely without constant supervision (three 12 year's old). Puerto Aventura is a gated community and there is really no need to go outside as you can find everything on site (pharmacy, restaurants, convenience store, beach, etc). If you want to check out everything that Puerto Aventura offers your can check their website. We love our stay and are looking forward to come back again!

3BR Condo in Puerto Aventuras

Regina

Excellent, 2 years ago

A great place to rest! Shani is very kind and attentive. We loved it and will definitely be back

I cannot say enough good things about this place and our host, Shani! It was a home away from home. The condo was amazing and the view was incredible! Our family thoroughly enjoyed the pool and the kids loved their rooms. From the balcony, looking out at the lagoon was so peaceful, and kayaking on the lagoon was so beautiful. There was so much to do (beaches, beach club, restaurants, shops, Dolphin Discovery) and being in a gated community made us feel very safe. Shani was friendly, accommodating and responsive if we had any issues or questions. She made excellent recommendations for things to do around Puerto Aventuras. We loved our experience and stay and can't wait to return! I highly recommend Quinta Laguna as your next vacation stay!

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