Eduardo

Reviews

Superhost

134 total reviews

99% rated 5★

134 reviews

4.96

2022–2026

134 reviews

4BR Villa in Atlixco

Rafael

Excellent, 4 weeks ago

Excellent stay with the family. The house is beautiful and matches everything it offers. It was really worth it, and they were always attentive to our needs. We will definitely return.

The stay was great. The house is as seen in the photos, it has a beautiful garden. I really liked that each bedroom has its own bathroom, and the kitchen and grill are in good condition. We had a great time. We were able to move the TV to the pool area to watch the World Cup games. It has all the necessary appliances. In addition to that it has air conditioning. Ideal for bringing pets because everything is fenced. We had a great time !

Excellent property, with many amenities, in a quiet and safe area; the property was just as described in the photos. The house has everything you need to be comfortable without having to go out. If you do need to go out, the community's supermarket is very close; you can walk there. Lalo was very helpful at all times and answered all our questions in an excellent and timely manner. An excellent host; we would definitely stay at the property again. ¡100% recommended!

4BR Villa in Atlixco

Carla

Excellent, 6 months ago

An excellent place to rest, super close to Mexico City. Eduardo was always very helpful and quick to respond.

We had a very nice time in this house, we would definitely come back. The children were happy enjoying the pool with warm water, since we asked for the boiler, and the dogs were delighted with the garden. The accommodation has everything you need to be comfortable without having to leave, but if you need something, the supermarket in the development is super close, you can even walk there. Lalo was very helpful at all times and answered all our questions in a timely manner. ¡100% recommended!

4BR Villa in Atlixco

Shirley

Repeat guest

Excellent, 9 months ago

This is the second time we've stayed at this house, we love it! We recommend it 100%, the house is as beautiful as it looks in the photos, it has everything. In addition, Eduardo is very attentive, responds to everything super fast and has a very clear guide on how everything works in the house. We would be happy to return

Excellent place to rest and get away from the city. The house has everything, it is well equipped and although there was a problem with the gas grill, they gave us a charcoal one that was still in good condition (we had to get the charcoal that we had not planned for as an emergency) For an additional cost we were able to enjoy the pool/jacuzzi with hot water and it was amazing. My family enjoyed it a lot, from the entrance, comfortable rooms and the garden so that my dog could run and play.

⭐️⭐️⭐️⭐️⭐️ 10/20 – An unforgettable experience! We spent some amazing days in this beautiful house in Cocoyoc. Since we arrived, everything was perfect everything was perfect. The house is spacious, super comfortable and equipped with everything you need to enjoy to the fullest: clean spaces, very comfortable beds, a delicious pool and ideal corners to relax or live with family. But what really made our stay special was the attention of Eduardo, the host. He is super attentive, friendly and always available to help us with anything. It made us feel at home from the moment we arrived. We recommend this house with our eyes closed! We left happy and looking forward to returning soon. Thank you Eduardo for everything! 🌟

When I arrived at the house, the pool water was dirty and smelled bad, there were ants all over the house, cockroaches, lack of cleanliness, dirty towels, I paid extra for the boiler and they did not connect it as it should be, the air conditioning was constantly turned off, as they have it controlled and automated They turned off the air conditioning when it was very hot, they turned off the TV, they turned off the lights, uncomfortable, and not at all relaxing. I think that when you go out to have a good time we can find various circumstances, however in this case it was quite stressful having to ask all the time by message to turn on the boiler, to turn on the air conditioning, etc. And the pool had a broken drain that 2 people got stuck in because some tips of the drain were sticking out. I mentioned it to the host and he just told me that he couldn't do anything It was unpleasant. I do not recommend this house If you really want to have a nice time Regards

Host Response

Marisol, I'm so sorry your experience wasn't what you expected. We've had over 100 reservations and have never had any issues like the ones you mention. It is false that the pool was dirty, and even more so when the pool man went daily to clean the pool, a service that we do not offer, however the service was provided to them. It is also false that the air conditioners or lights did not work or that we turned them off. On the contrary, since it is a house with smart functions, the electronic devices work with defined schedules, which were also activated outside these hours, a service that we do not provide, but we agreed to in order to please them. Your experience might have been more enjoyable if you had answered the messages or calls we repeatedly tried to make. Unfortunately, trying to communicate with you was impossible. If they had taken our calls, we could have guided them or explained in more detail how the house works, but on their part, there was obviously no interest. Likewise, they completely ignored the rules we sent you, the same rules found on the Airbnb platform, and they mistreated the furniture and the property. In addition, they left the house so dirty that it was practically uninhabitable. Finally, his behavior and way of asking for things was always despotic and rude, when all we wanted was to offer them the best possible experience. In asking, there is giving, and you demand in the worst way. It is worth mentioning that what they demand is more than what we offer and more than the amenities and services that are published on the platform. As hosts, we open the doors of our home to people in order to offer a pleasant experience, we even offer more than what is specified in the publication in order to please, a pity that you did not know how to appreciate it. I don't recommend continuing to use Airbnb if you don't know how to follow the platform's or someone else's house rules. Cheers

4BR Villa in Atlixco

Mariana

Excellent, 1 year ago

The house is very nice and very similar to the photos; Eduardo always friendly and quickly answering any doubt I had regarding the house; my favorite part of the house was the garden they keep well cared for. I appreciate the manuals they left in the house for the operation of things and I really appreciate the detail of the chocolates. I will definitely be back with my family again another weekend

4BR Villa in Atlixco

Gaby

Repeat guest

Excellent, 1 year ago

Very comfortable place with an excellent location! Eduardo is a great host, there is everything you need to spend a few very pleasant days!

The house is much nicer in person than in photos, it feels very cozy and private, very quiet and with internet in case you need to work there. Eduardo all the time is waiting for your stay and answers the questions you ask him, also the girl who supports with the kitchen and cleaning is very punctual and friendly. You can go for a walk and exercise too, it feels like the perfect place to relax. We would definitely come back

4BR Villa in Atlixco

Jessica

Repeat guest

Excellent, 2 years ago

This is the second time that we stayed here and everything was great. Eduardo is always attentive. Also, regarding the first time we stayed, there are improvements such as the autonomous entrance and the whole issue of lighting lights. But the pool and jacuzzi are the best!

My experience with Eduardo as an Airbnb host was exceptional. From the first moment, his kindness and dedication became evident. Eduardo is an extremely attentive person and made sure everything was perfect during my stay. The details you have with your guests are incomparable, always willing to help and ensure a comfortable and enjoyable experience. I have no hesitation in recommending Eduardo; if you're looking for a memorable and carefree stay, he's the best option. Super recommended!

4BR Villa in Atlixco

Valeria

Repeat guest

Excellent, 2 years ago

Beautiful house, nicer than the photographs, well located we really felt at home, Eduardo always very kind and attentive, thinking about all the details to have a great stay. I recommend 100%

4BR Villa in Atlixco

Alan

Excellent, 2 years ago

Everything was very good with Eduardo, he was always very kind and attentive. The house is very nice. Highly recommended

4BR Villa in Atlixco

Miguel

Repeat guest

Excellent, 2 years ago

It's a great house for families! Highly recommended! Everything was very clean and everything you need to feel at home! Eduardo is still very attentive! I would definitely be back again!

4BR Villa in Atlixco

Alfonso

Excellent, 2 years ago

My guests from Germany and I were delighted with the house, Eduardo a super chavo, attentive, polite, flexible. It was a few beautiful days. Thank you Eduardo

4BR Villa in Atlixco

Rodrigo

Excellent, 2 years ago

This house is a beauty. Eduardo is a super host. Always attentive and available for any messages. The house is super nice, well kept, fulfilling everything shown in photos. Mrs. Emma who was assisting us in cooking and cleaning activities, super friendly.

4BR Villa in Atlixco

Marco

Excellent, 3 years ago

Eduardo is a super host, the house is in great condition. All rooms are clean and in excellent condition, both air conditioning and wifi work excellent in all areas; in the same way the house has everything you need to just worry about going to relax and enjoy. The attention both before, during and after the stay is exceptional, we will definitely return with the family as much as possible.

4BR Villa in Atlixco

Leticia

Excellent, 3 years ago

A very nice house with all the amenities, a very comfortable pool and exceptional service from Eduardo.

4BR Villa in Atlixco

Ricardo

Excellent, 3 years ago

Excellent accommodation and service, 10/10

4BR Villa in Atlixco

Rodrigo

Excellent, 3 years ago

The accommodation and the hosts were extraordinary. Super friendly and attentive people. The place is impeccable. Great location. 100% recommended.

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