Diego
Reviews
168 total reviews
89% rated 5★
168 reviews
4.87
2021–2026
168 reviews

Kevin Isaac
Excellent, 1 month ago
10/10, highly recommended. Diego was attentive to any questions about the reservation, and once at the house, Mr. Luis took very good care of us and checked that everything was in good condition. He also gave us recommendations about the pool that were very helpful. Me and my whole family had a great time.

Roxxana
Excellent, 1 month ago
Everything was excellent. Luis was attentive every day to what was offered to us. He is a very friendly person. We were very comfortable enjoying the weekend.

Eduardo
Good, 1 month ago
My family and I were very comfortable at Diego's house. Luis comes every day to clean the pool. It's a very safe and quiet area. The private property is closed at night, so it's more peaceful. Diego was very attentive and responded very quickly. Thank you for your hospitality.

Aaron
Excellent, 1 month ago
We loved the house and especially the host's attention. We would definitely come back!

Daniela
Excellent, 2 months ago
We had a great stay. The house is very nice, comfortable and as shown in the photos. Everything was clean and in excellent condition. The pool temperature is good with the solar panels, but since it was a bit cloudy, we decided to request the use of the boiler (at an additional cost), and it was totally worth it because the water was at a perfect temperature. The service was very good at all times, and the manager was very friendly, attentive and always willing to help with anything. We enjoyed it very much and would definitely stay again. Highly recommended!

Wesley
Excellent, 2 months ago
Cool place, nice pool. Everything was great!

Adrian
Excellent, 3 months ago
The house is very nice, very nicely decorated, and super well equipped. The service was excellent and very friendly at all times. We had an incident with a light bulb at midnight, and they were super attentive and helped us right away. We also requested the use of the boiler (at a separate cost), which is well worth it if you want the water to be super warm and to be able to use it even at night. Even without the boiler, the water is at a very good temperature with just the solar heating. Also, our dogs were very happy because they could run around a lot in the garden. Overall, it was a very good experience and we definitely recommend the house.

Kike
Excellent, 3 months ago
Excellent choice! I traveled with my family and my pets. The service was excellent. The house is better than in the photos and is quite comfortable.

Armando-Fraire
Excellent, 3 months ago
A beautiful house, an amazing pool. The pool was always warm. An amazing house, yes. I'll definitely come back.

Daniel
Excellent, 4 months ago
Quiet and pleasant place, good temperature in the pool, very helpful and friendly service in the house. We will be back soon.

Luis
Excellent, 4 months ago
We had a great time at the house. Everything matches what is offered. We appreciate the work of Luis, the property manager, who was always attentive to our needs during the stay.

Eric Antonio
Excellent, 4 months ago
Amazing, I loved it, I would definitely stay here again Thanks for everything.

Johanna
Excellent, 5 months ago
Thanks for everything.

Paula Santos
Excellent, 5 months ago
We really enjoyed the days we spent at the house. It is exactly as shown in the photos—clean, pleasant, and well equipped! All our questions were answered quickly by Diego, and we were very well received by the staff. We will definitely be back at this house !!

Karla
Excellent, 5 months ago
Diego, very attentive. We had a great time. Thanks!

Angel
Excellent, 5 months ago
We really liked it; a very good choice for a family. The pool was warm!

Elmis
Excellent, 6 months ago
The house is very spacious, very, very large. It looks much nicer in the photos, but honestly, it's very comfortable and fully equipped!

Luis Antonio
Excellent, 6 months ago
Thank you for all the attention. We had a great time

Hugo Lom
Excellent, 6 months ago
Everything's excellent.

Bill
Excellent, 7 months ago
Great spot to relax for a weekend and unwind. Would come back and Diego was very responsive for all of our needs.

Jaime
Excellent, 7 months ago
Great place, congratulations

Dulce Paola
Excellent, 8 months ago
Thank you for the welcome, we loved it, we will be back soon.

Marco Carlos
Excellent, 10 months ago
Good support

César
Excellent, 10 months ago
Diego responded very quickly and resolved our doubts immediately. Luis is at the house and helped us at all times. Thank you very much

Kenia
Excellent, 11 months ago
The house is very nice and very quiet. We had a problem with not having gas, but they resolved it quickly. i would definitely come back.

Matthew
Excellent, 11 months ago
We had a great stay. There were six friends staying here and there was plenty of space. It had rained a lot and the grounds were quite wet/muddy but outside of that, there were no issues. Lots of bedding, towels and kitchen supplies. Excellent communication in english throughout our stay.

Alberto
Excellent, 1 year ago
The house is comfortable, clean and well equipped. I highlight the pool with solar panels that allows you to enjoy the water at a good temperature and the large garden, ideal for our two pets. The location is quiet and safe, with easy access to services. The host was attentive and responded quickly to our questions. Great option in Cuernavaca.

Luis Roberto
Excellent, 1 year ago
Excellent accommodation, better than the photos. 10-star service.

Dra
Excellent, 1 year ago
Grateful for all your attention, especially Luis who welcomed us and supported us at all times. We went to relax and the pool was very comfortable, very peaceful and you don't have to leave for anything. Thank you because my 5 dogs enjoyed running and playing in your spacious gardens. We'll definitely be back again. Really, if you are thinking of renting it, do not hesitate, it is worth it, it is spacious, safe and above all comfortable. Thank you

Ana Laura
Excellent, 1 year ago
Excellent service.

Susana Ivonne
Excellent, 1 year ago
My family and I really enjoyed the stay.

Jesús
Excellent, 1 year ago
Highly recommended 🫡

Ira
Excellent, 1 year ago
Excellent place in the middle of the city, yet secluded and quite. Luis was very helpful and always ready to help. We had a good time. Will go again.

Jehovany
Excellent, 1 year ago
Everything is great, the house has everything you need for a family vacation!

Christian
Excellent, 1 year ago
We loved the house, it's huge, with lots of amenities to enjoy the weekend, the amazing pools and gardens too. Diego and Luis's service was first class, we loved it.

Oskar
Excellent, 1 year ago
An excellent house for a good family weekend, pet friendly, spacious places to play with children both in the pool and on its volleyball court. Very good highly recommended experience.

Renata
Excellent, 1 year ago
Excellent service, the house was impeccable and everything worked perfectly, the ladies Sofia and Liz who supported us in the kitchen and cleaning were very friendly and helpful. Like Luis, who supported us in everything.

Jorge
Excellent, 1 year ago
Definitely will go back we will

Jorge
Excellent, 1 year ago
We had a wonderful time and Luis is very helpful

Humberto
Excellent, 1 year ago
A beautiful house to enjoy with family or friends

Liz
Not good, 1 year ago
Poor experience onsite. House: It is more rustic than modern as the listing shows, the main observation is that the bedrooms are not very comfortable, there are only 5 beds, the rest is sofa bed, where one is subdued and is very hard to sleep, the other two are mattresses and a base that is below another bed. They do not have air conditioning so the heat is unbearable, and the fan in the main room was not working. We were handed the house 4 hours later than check-in but at check-out we were asked to leave on time at 12:00. We asked that if you could have a civil wedding and they said that if, with an extra cost outside the platform, which we paid, but I don't know what they thought that at 11:00 pm they were asking us to turn off the music (music that was not loud) the wedding ended at 1:00 am and at 2:00 am there was nothing people anymore. The next day they were asking us to evict and we were charged a fine they had never told us.

Tere
Excellent, 1 year ago
Very comfortable house with good facilities, recommended for a weekend with the family.

Mau
Excellent, 1 year ago
Excellent place, we loved it

Guillermo
Excellent, 1 year ago
Amazing Place, Amazing Attention

Isaac
Excellent, 1 year ago
Diego always answered my questions in a kind and timely manner. Luis was really friendly and everyday he popped in to clean the pool and to ask if we needed something. My friends were amazed by the house.

Angel
Excellent, 1 year ago
Everything excellent, and Diego's treatment as Mr. Luis, surely return to the property

Elisabeth
OK, 1 year ago
Well, but it's not for me and my family, small areas, very high steps, Excellent service staff, especially Mrs. Sofi cleaning and cooking a great person. Thank you
Host Response
Thank you for recognizing the work of our cleaning staff. The description of the house indicates that it is not suitable for people in wheelchairs, as there are some steps that need to be climbed to access various areas. Other people with mobility issues have asked us about the subject before booking, and decided whether or not to stay with us. All the photos shown in the listing are of the house and have not been altered in any way, and many guests have mentioned how spacious and open the house is. We're sorry, but the review isn't fair given all the considerations and flexibility you were given.

Carlos
Excellent, 1 year ago
Fantastic communication and service. I will absolutely becoming back soon
Host Response
Thanks for staying with us, Carlos! We'll gladly host you and your family anytime, it was a pleasure :)

Ambar
Excellent, 1 year ago
Diegos home was exactly as described. We booked very last minute and Diego was very accommodating. Definitely would recommend this place to anyone coming to Cuernavaca. Luis, the house keeper, was also very helpful. He contacted his masseuse who stopped by to give some of us massages and acupuncture. Would definitely book again.
Host Response
Thank you Ambar for your review. We were glad to host you, and you're welcome back anytime

Jeshua
Excellent, 1 year ago
Everything was great, we had a great time.

Elias
Excellent, 1 year ago
Excellent Anything to add

Monserrat
Excellent, 1 year ago
we loved the house, everything was exactly as seen in the photos. Mr. Luis and Sra Sofia were very kind and helpful at all times. Great for families. We would definitely go back.
Host Response
Thank you so much for staying with us! We're glad you liked the house and enjoyed your stay. Welcome when they like :)

Emma Guadalupe
Excellent, 1 year ago
Everything was very well attended to by Mr. Luis Figueroa. We really liked it
Host Response
Thank you so much for staying with us, Emma! When you want to come back, you're welcome

Carlos
Excellent, 1 year ago
Excellent and comfortable place

La
Excellent, 1 year ago
Everything is very good, clean, communication with everyone flowed in an agile and useful way. The house is very nice, modern. Maybe not very suitable for older adults, but in general everything is fine.
Host Response
Thanks for your feedback, Laura. Indeed, the house has several stairs, and we advertise it as unsuitable for people in wheelchairs. We're glad you enjoyed your stay anyway

Vanessa
Excellent, 1 year ago
Everything was amazing! But the best was the pool temperature ideal for swimming all day and Diego's follow-up was impeccable!!
Host Response
We're so glad you enjoyed your stay :) Thank you so much for your feedback

Carlos
Excellent, 1 year ago
Excellent location and care from Diego and Luis. The house is very well located and with all the necessary amenities to spend an incredible stay. Spacious rooms and areas for adult and small comfort. We had a great time. The whole house is very nice. We'll definitely be back!
Host Response
Thank you for your detailed review, Carlos! When they like to come back they are welcome

Fabián Camacho
Excellent, 1 year ago
The house is just like the photos, everything is super!Mr. Luis was very attentive maintenance. Mrs. Sofi of great cleaning. It's definitely worth it. Thank you Diego. A very good weekend.
Host Response
We're glad you enjoyed your stay so much :) Thank you so much for your feedback, and you're welcome anytime

Vicente
Excellent, 1 year ago
Excellent stay,it is a very comfortable place to hang out,100% recommended and very good host

Iker
Excellent, 1 year ago
Very good option to go with family and have a good weekend without leaving the house. The service in the house is very good and the people who support make the stay much more accessible.

Jorge Alberto
Good, 1 year ago
Excellent location, you get to malls, restaurants, etc. Very good service from Luis who was in charge of the house.

Arthur
Good, 1 year ago
I will be 100% honest and say PROS and CONS: First of all I want to thank for the attention. -The house appears to be more modern and luxurious in photo but in reality it is a more rustic house. -It is appreciated that extra charges are not applied and there is already a solar heating in the pool, however what I was most excited about was the nado lane and this one is totally frozen. You don't feel like using it at all. - There is no cleaning of the swim lane, it is maintained from the dirty arrival, just like the pool slightly. This discourages a little to enjoy the water. - There is always an EXCESSIVELY strong gas smell in the bathroom downstairs and the ground floor. -The microwave oven is not served. - Diego's attention is very friendly (host). - Luis's attention (mtto) is regular , sometimes I would and sometimes not because he fell asleep and only checked water temperature. -Relation of value for money: this face, but I still recommend it, it is a great place to enjoy as a family and with AN EXCELLENT location. Everything is close!!!! Cheers.

Monika
Excellent, 1 year ago
Everything was perfect, we enjoyed our stay vey much, the property is very clean and beautiful, I think they change the administration and now is like staying at a hotel but private.

Wenn
Excellent, 1 year ago
I loved the style of the house. Privacy for each guest in the different spaces. Plenty of room to play and jog.

Susan
Excellent, 2 years ago
Good location and facilities

Erika
Excellent, 2 years ago
It was better than the pictures. Everything was great!
Host Response
Thank you Erika, it was a pleasure hosting you! We look forward to seeing you soon

Orquídea
Excellent, 2 years ago
Diego was always attentive to everything, if I sent him a message he responded quickly and we were in constant communication. Like Sofi, the lady who supported us with food and cleaning was phenomenal, everything delicious, and super attentive to all of us, and there were 10 people.
Host Response
Thank you so much for your review, Orchid! Thank you also for being responsible and attentive guests, they are welcome when they like :)

Juanita
Excellent, 2 years ago
The place is just as it appears in the photos, excellent location and treatment, I would definitely come back. Excellent treatment of Luis, always attentive to all our needs and very kind. Also Mrs. Sofia, the cleaning and cooking person, with excellent service and availability. It was a very good experience.
Host Response
We're glad you enjoyed your stay! Thank you very much for recognizing the work of our service staff. You will always be welcome back.

José Antonio
Excellent, 2 years ago
The house is beautiful, spacious, clean and the land is large for storing cars. The administrados Luis is very friendly and responsive.

Beatriz
Good, 2 years ago
We loved the house, very nice and clean! The attention of the host Diego, very good, friendly and was quick to respond. The lady's service that helped us clean and cook, super well! Very attentive. We had an amazing time on the weekend and the kids, happy !! Thank you! ☺️

Jhovana
Excellent, 2 years ago
Excellent place just like the photos and very friendly!

Obed
Excellent, 2 years ago
What a nice weekend at this property, we will try to come back soon. Mrs. Lucia who helped us with the kitchen and cleanliness is very helpful and cute, as well as a very rich kitchen. Thank you for everything. Thank you Luis.

Samara
Excellent, 2 years ago
An amazing stay, the service, cleanliness, layout of the house…

Rico
Good, 2 years ago
Diego was responsive and his attendant Luis was helpful and kind. We are Americans and came during the summer and struggled to find comfort in the heat at night, even with the ceiling fans. The air outside was cool but we couldn’t open the windows because of bugs. It would be great if there were screens. Bring bug spray. Many rooms didn’t have windows to open too. The home is beautiful though and our family had a great time. We shared many meals and memories. The pools were great and the house was clean. Do yourself a favor though and park in the first driveway - the second one is much harder to get into.

Jesús
Excellent, 2 years ago
Excellent option for a weekend stay in Cuernavaca. The accommodation has very cozy spaces. Design, comfort, and tranquility are aspects that stand out at Diego's place. Luis's service was exceptional. The property is impeccably maintained, and his service was very pleasant for my family.

Miranda
Excellent, 2 years ago
Excellent location, very central. The house is very cozy, and there are services nearby in case something unexpected comes up.

Ariadna
Excellent, 2 years ago
The house is as beautiful as the photos, the pool super clean and with an incredible temperature, in general everything was perfect. Mr. Luis was very attentive and pleasant, he was attentive all the time :)

José
Excellent, 2 years ago
Diego's house is amazing, it's the best place I've stayed in. Really, you spend a super comfortable stay with all the amenities that the house has. Luis super friendly. I would highly recommend it.

Juan
Excellent, 2 years ago
The house is just as it is in the photos, spacious, quiet and with everything you need to have an incredible time. Excellent service from Diego and Luis. They really make you feel at home and are very friendly, always on top of everything. We would definitely go back.

Marío
Excellent, 2 years ago
Super!! We are enchanted!! highly recommended. 1🙂

Ruth
Excellent, 2 years ago
Excellent service and attention and the house is very comfortable! Thank you

Joel
Excellent, 2 years ago
Excellent service from Diego and Luis, they are really friendly! We loved the house! Undoubtedly we would return, the temperature of the pool very pleasant, great location, there are many useful places near the house, it met our expectations! We definitely highly recommend it. A beautiful family experience, we really enjoyed it!!!

Martina
Excellent, 2 years ago
The house was beautiful and clean. Great layout and lots of space. Nice garden. The pool was wonderful. Do pay extra to have it heated, it is worth it. The lap pool is NOT heated, but people in our party still went in and loved it! Especially after a workout or when it was really hot. The kitchen does not have a stove, but who bakes on a vacation? The amenities were great. I loved having a washer and dryer handy for pool towels and bathing suits. All in all a wonderful retreat!

Michel
Excellent, 2 years ago
It was a good experience. The house was very clean and if it looked like the listing. Somewhat difficult access for seniors as there is not a lot of protections for access to the house. Lugar facile to find arriving from the highway, although it is in a small private that does not look good the first time we arrived. Diego and Luis are very attentive to anything.

Emilio
Excellent, 2 years ago
A VERY GOOD EXPERIENCE AND ATTENTION FOR 💯 IT WOULD BE BACK TO WASH CONGRATULATIONS.

Ofelia
Excellent, 2 years ago
Excellent stay, very nice house, the host was very attentive to everything, I highly recommend it, The price is worth the price with the quality of the stay

Hector
Excellent, 2 years ago
The place was excellent

Sofia
Excellent, 2 years ago
Diego's house is awesome! And I don't mean the facilities, you can tell that Luis, the caretaker is very fond of him and pay attention to every detail, from leaving water and jugs of water in the cooler for guests, towels, extra blankets and explaining in detail where everything was located. Although he is not all day or every day, all the time was communicative and open, the hosting is perfect for either few or many people! Especially super recommended if you have pets, our dog was happy running in the garden!

Juan Carlos
Excellent, 2 years ago
Everything excellent!!

José Luis
Excellent, 2 years ago
Very nice, for multiple activities. The support person, Luis, was attentive and helpful.

Laura
Excellent, 2 years ago
We really enjoyed our stay at Casa Tlaltenango. Diego, Luis, and Sofia's service was very good. The house is just as it looks in the photos, and is very comfortable. In fact, it exceeded our expectations, as it also has a basketball/Voléibol court. We'll definitely be back.

Andrea
Good, 2 years ago
It is a beautiful house and Diego's service is very good, the cleanliness is incredible, Luis is the very nice maintenance, although it is a bit difficult to have someone there for much of the day but everything is fine

Sergio
Excellent, 2 years ago
Everything excellent

Ruben
Excellent, 2 years ago
Amazing place, better than what you see in the photos! We had an amazing weekend. Diego was attentive the whole time along with Luis who solved absolutely everything for us, he even brought us sunscreen and charcoal. Believe me when I tell them they won't regret it! I'll be back soon Diego, thank you for everything!

Gerardo Daniel
Excellent, 2 years ago
The house was a pleasant surprise from the start. With many extremely comfortable rooms and beds, it was ideal for our large group. The meeting places like the living room, TV room, and rooftop terrace were perfect for relaxing and enjoying together. The pool was also a great plus, especially to cool off during sunny days. But what really made our stay special was Luis. He was on the lookout for every detail, even when we had a bit of a problem with the water at night. Their ability to fix it quickly was awesome. Not only that, he also cooked for us a delicious barbecue that we will all remember for its flavor and affection. Her helpful and kind attitude made us feel exceptionally well cared for throughout the stay. The experience definitely left us wanting to be back. The house and Luis made our vacation easy and carefree.

Ana
Excellent, 2 years ago
The house is very comfortable, the pool is super clean and at an excellent temperature, the layout allows you to have privacy all the time, the hosts, Luis and Mrs. Sofi is the best, she is always available to help you. the location is good, it's a very quiet area, we were very comfortable. Thank you Diego for your kindness, we will certainly visit you again soon.

Victor
Excellent, 2 years ago
Excellent communication and attention! The house is the same as the photos and it's in a great location!
Host Response
Thank you for your feedback, Victor! We're glad you had a good time and our place met your expectations. When they want to come back we will welcome them with pleasure.

Jorge
Excellent, 3 years ago
excellent resting place, I have a great host. Very recommended
Host Response
Thank you very much for your review, Jorge. We're glad you enjoyed your stay. At Casa Tlaltenango you will be welcome anytime you like.

Fernando Ali
Excellent, 3 years ago
the excellent service from Diego and Luis, very attentive in every way, it is definitely a place that would return
Host Response
Thank you so much for reviewing Fernando! When you want to come back, you're welcome to come back.

Samantha
Excellent, 3 years ago
Great location. A very nice well-kept property even in the smallest detail of cleanliness and amenities, to enjoy as if you were at home. The service is very warm and they are super attentive to what you might need.
Host Response
Thank you for your comments, Samantha! We're glad you had a great time, and we look forward to hosting you again.