Luis

Reviews

Superhost

91 total reviews

96% rated 5★

91 reviews

4.95

2022–2026

91 reviews

6BR Villa in Cuernavaca

Roberto

Excellent, 4 weeks ago

The house is super nice, the garden and pool are incredible, the bedrooms are good, and the location is in a safe subdivision, south of downtown Cuernavaca. My only recommendation would be A/C or fans in the living room of the house because the heat does get concentrated, but Luis was definitely very nice, as was Geli. I would stay at this house again.

Thank you. We hope to return next year

Host Response

It will be a pleasure to welcome you.

A beautiful house to rest and have fun. In a quiet and private area, with many services and shops nearby. Luis was very friendly and communicated with me well in advance for the check-in details. We felt taken care of. The house is in excellent condition, equipped and impeccably clean – much better than what you see in the photos. Their garden is beautiful, and you can see the care with which they treat the property. Very well cared for by Geli, the house caretaker – she's super friendly. If you have the opportunity to use the additional cooking service – do it! – you will find proactive, clean people with excellent seasoning. There is room for 4 parked cars, and we were given the option to recharge an electric car at an additional cost – an extra that is appreciated for this type of car. If you are considering this house for your vacation with family or friends... don't think twice, this is it!

Host Response

Thank you very much for all your comments, every day we strive to make people as kind and careful as you enjoy the maximum of this house. Thanks to you and your group for the confidence to stay with us.

I rented it to go to a wedding very close to the house, so we didn't spend much time there the first few days, but during the time we were there, everything was perfect—the pool area, the bathrooms, the air conditioners, the bedrooms—everything was great. Geli, who takes care of the place and lets you in, is a very nice person; she is always helpful. As I mentioned, we went to a wedding and arrived late at night, but he always let us in and responded quickly. I really appreciate the privacy you gave us. Overall, a great house. I highly recommend it for a long weekend or a regular weekend.

Luis was always attentive from before our arrival. Upon arriving at the house, Geli welcomed us and she is a sweetheart. Always attentive to our questions or needs. The house is much nicer in person than in the photos. It is very comfortable to spend the day in the pool because it has a very well-equipped terrace to be able to eat there. The kitchen has everything you need for cooking. Luis offers a support service, Mrs. Ricarda cooks delicious food and helped us with the cleaning. The 4 cars we were in entered without any problem. It's a wonderful option for a group weekend. Thank you Luis and congratulations on offering such good quality accommodation.

Host Response

Thank you so much for your feedback Mariana, it's always a pleasure to host groups like yours. I'm glad you had a good time, we hope to see you soon.

The description mentions that the pool has a boiler included but it only applies for the first day, the other days are charged per day and per hour. There was no hot water in all the rooms. The house is nice, spacious and large. The kitchen has everything you need for cooking.

Host Response

It's a shame that you get a bad review for not reading the house rules, the description clearly states the rules for the boiler and its costs. This is the first time we've received this comment. As for the showers, the water comes out perfectly well, we have help staff in the house who could have helped them, even so it was reported to us and we checked that the water comes out hot without any problem in all the rooms, the first time we have this issue. But again, it's easier to criticize and misjudge a property than to read its rules or consult them. Watch out!!

The house in general is very nice, I thought it was excellent that each room has its own bathroom and air conditioning. The kitchen is very well equipped. The good sized pool. There are a lot of mosquitoes in the garden, I recommend bringing repellent. Just as an observation, the Internet cannot be connected to the screens, so you cannot open your streaming applications. Overall a great option. Mrs. Geli's service was great.

Regarding the house's facilities, it is very nice, everything is in perfect condition, clean, the kitchen has everything you need, each room has a bathroom and air conditioning is a plus. The pool had a good temperature but since it has nothing to cover it, it does not last more than a day and gets dirty very quickly, the size is incredible, just like the terrace, the heat is deadly there, other fans would be super to be able to enjoy being in that area longer. The televisions are already a bit old and it's not easy to connect to them or use apps other than Netflix, unless you have a special cable. The only thing that seemed strange to me was that from the 10th guest they charge extra (for me the price per guest is a bit high) normally, in the houses I have rented, they only tell me the guest limit and that's it. The super friendly treatment with Luis, super friendly and always attentive, as well as with the girl who lives there. Overall it was a great experience🫶🏼. Thank you

In general, our trip was very pleasant, the house was impeccable and very well maintained, very nice design and with everything necessary and essential to spend a pleasant weekend. The only detail that I consider to mention as constructive criticism is that we would have liked the pool heating to be included in the cost, I think that although it was already a hot season, the pool water felt a little cold, except that in general everything was very comfortable and pleasant, we would visit them again.

6BR Villa in Cuernavaca

Christian

Repeat guest

Excellent, 1 year ago

It's the second time I've stayed in this house. It simply has everything to spend the weekend with a group of friends in a very comfortable way and with high-quality amenities.

6BR Villa in Cuernavaca

Jaime

Excellent, 2 years ago

We had an excellent family stay. The house is better than in the photos, the pool is large, the kitchen, living room and dining room are very functional, and the same outside in the grill area. Ramiro and Angelina are always aware of what is needed and helped us a lot with the cleanliness of the house. Communication with Luis was excellent. Definitely recommend and look forward to returning soon.

The house is much better than the pictures! It's very spacious and everything is super clean! It has all the utensils for grilling, the barbecue area also has everything you need. In general, everything is very good. The rooms have air conditioning and fans, the beds are super comfortable and clean, and each room has a full bathroom! The weather was cloudy and still the pool is lukewarm! As for location, everything is super close, there are coconuts and shops, the center of the municipality is about a 5-minute drive away! We would definitely be back!!

Luis's house is an extraordinary option in Cuernavaca. I have stayed at several Airbnbs in the city, and this is the one I liked the most. The space is perfect for a family get-together: the rooms are very comfortable, the pool is very large, and the spaces in the garden, with the barbecue and the dining/living areas, are ideal. Ramiro and his wife have their house on the property. They are very attentive and can help with whatever is needed.

6BR Villa in Cuernavaca

Armando

Excellent, 2 years ago

Excellent house, it is much better than in photos, everything is very nice, clean and cared for, there are many things close to the residence and the people who attend the place are super friendly and makes your stay very pleasant, definitely returning.

The house is magazine, very comfortable as all bedrooms have their own bathroom and is very spacious the entire house. The pool is very large, although if you go with small children the pool is 1.60 couple. The house is much better than the photos in the listing. Recommended to arrive during the day because the street is very dark and it is difficult to locate the number. Since there is a grille to enter the street and you must get off the car to locate the number.

6BR Villa in Cuernavaca

Alberto

Excellent, 2 years ago

Excellent what we were looking for to rest for a very nice stay, a magnificent grill area, good internet connection and the smart TV , everything we needed , pleasant experience

6BR Villa in Cuernavaca

Diana

Excellent, 2 years ago

Thank you very much! The stay is very attached to the listing, Luis's service was super good in general. In general, everything was super good :)

6BR Villa in Cuernavaca

Christian

Repeat guest

Excellent, 2 years ago

The house is great in every aspect, wider and in better condition compared to the photos. Very well preserved and equipped, it looks new. I went with a large group and felt very comfortable and with a lot of privacy inside each room because each one has a bathroom. A great plus is the permanent assistance of the butler of the house who lives in a separate cottage. I will definitely be back!

6BR Villa in Cuernavaca

Arturo

Excellent, 2 years ago

Excellent house, furniture in excellent condition, manicured garden, excellent pool, clean rooms and in excellent condition. I would definitely go back to this house.

6BR Villa in Cuernavaca

Laura

Excellent, 2 years ago

Great place to stay with friends, I would recommend it

6BR Villa in Cuernavaca

Diana

Excellent, 3 years ago

The house is very comfortable and spacious, in a quiet and safe area. Great attention from the support staff.

6BR Villa in Cuernavaca

Luis

OK, 4 years ago

Great house and great location. Communication can be improved since there was a lot of hearsay between neighbors and owners about things that could’ve been addressed directly with us as guests.

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