Deborah

Beachfront Beach House/Apartment Amazing View in Tamarindo, Provincia de Guanacaste, Costa Rica

Playa Langosta

Thank you for your feedback. We’re genuinely sorry to hear that your stay did not meet your expectations and that you chose to leave early.<br/>That said, we’d like to respectfully clarify a few points for future guests. The home was not misrepresented. The listing includes over 80 photos clearly showing the interior, exterior, and surrounding area, and the size is accurately listed at 1,600+ square feet. It is also clearly described as the upper-level beachfront beach house/apartment within a multi-unit property.<br/>Regarding pricing, the rate for your stay was $850 USD per night, which is very competitive for a 4-bedroom beachfront home in Tamarindo. Currency conversion can understandably make the total feel higher, but the nightly rate is in line with the local market for this type of location and size.<br/>As for the ants, we are located directly on the beach in a tropical ecosystem—this environment naturally includes wildlife such as ants, insects, birds, and monkeys. During your stay, we did not receive any communication about an ant issue. Had we been notified, we would have addressed it immediately using our standard toxin-free pest control methods, and provided guidance on food storage and crumb cleanup, which can be especially challenging with young children (something we completely understand).<br/>We always strive to be responsive and proactive, and we regret that we weren’t given the opportunity to resolve this during your stay. While we understand that this property may not have been the right fit for your family’s expectations, we do wish you the best in your future travels and appreciate you taking the time to share your perspective.