Ki Properties
Reviews
25 total reviews
88% rated 5★
25 reviews
4.88
2024–2026
25 reviews
Dustin
Excellent, 1 month ago
Fantastic all around.
Host Response
Thank you Dustin! We hope to welcome you back soon
James
Excellent, 1 month ago
Great home and location with pristine beach and water. The staff was incredible and made the stay much better than anticipated.
Host Response
Thanks James! It was a pleasure hosting you. We hope to welcome you back again soon!
Grena
Good, 2 months ago
The house was fantastic - spacious, clean, great location. The staff provided were amazing - very responsive, excellent cooking, kept the place clean. The location is great - very near Punta Sur, Garrafon Park & Kin Ha - all within walking distance. Several restaurants and bars nearby. The pool is on the small side but very nice. The beach behind the house is fantastic. The house did have a couple of disappointments - the soaking tub in the master bath does not work and we were told it hasn't for years - why is this listed as an amenity? Also, the listing states there is a washer & dryer but does not state that it is not available for use by renters - you can only have 2 loads of laundry done per week and this must be done by staff - renters are not allowed to use them. This was not disclosed until the house manual was provided 2 days before arrival. Overall, it was a great place with a few flaws that should have been disclosed in advance but did not detract from our stay.
Host Response
Dear Grena, thank you for sharing your experience and for your kind comments about the villa, our team, and the location. We apologize for the inconveniences regarding the soaking tub and the information about the laundry service. Your feedback helps us improve our pre-arrival communication so we can better meet the expectations of all our guests. Thank you again for your valuable feedback. It was a pleasure hosting you at your home in Isla Mujeres, and we look forward to welcoming you back soon.
Dvir
Excellent, 3 months ago
Villa Chan Kah exceeded all expectations from the moment we booked. Emilia, our e-concierge, went above and beyond coordinating a photographer, boat trips, and excellent restaurant reservations. The grocery pre-stocking service was incredibly convenient. Additionally, Abel the caretaker and Marie the chef were wonderful. They arranged taxis, picked up extra groceries, and prepared delicious breakfasts, lunches, pool-side snacks, and frozen cocktails. We also hired their special dinner chef service for a birthday celebration, which was a major highlight. The property was in pristine condition, perfectly equipped for a large group, and offered direct access to a beautiful beach. With a kid-friendly pool, hot tub, and several walkable cafes nearby, we highly recommend this villa!
Sydney
Good, 5 months ago
We had an amazing stay at villa chan kah. The staff was so friendly and helpful and you really can’t beat how beautiful the house is. I would absolutely book again.
Denver
Excellent, 5 months ago
This place is absolutely gorgeous and the staff were amazing and supportive the entire time. I would recommend this place to anyone coming to Isla Mujeres.
Andrea
Excellent, 6 months ago
Beautiful house, amazing staff. We were a family of 15 people - from a 1 yr old to a 71 yr old and it was just lovely.
Kevin
Excellent, 7 months ago
What a place! We came down with three other couples for my wife’s birthday and the house and staff exceeded our expectations on every level. From the start, Emilia was incredibly responsive with my questions and also assisted with transportation, dinner reservations and helped us book a boat for a day. The house itself is incredible…just as nice if not nicer than the pictures. It’s one of the only (if not the only) house in the area with beach access for swimming, snorkeling or just lounging. The on-site staff were also amazing and went out of their way to make us feel at home. Can’t recommend this place enough and we are already planning our trip back!
Clarissa
Excellent, 7 months ago
We went for my bachelorette and this house was absolutely perfect! Beautiful, big enough so we didn’t feel cramped, plenty of bathrooms and the staff that comes a long with it go out of their way to make your stay great. Emilia helped me so much with everything! Would highly recommend staying!
Jared
Excellent, 7 months ago
Wonderful place to stay on island! The host was extremely accommodating and had expert knowledge/service for experiencing Isla Mujeres.
Stephen
Excellent, 8 months ago
We had an amazing stay at Villa Chan Kha. After spending a few days at a resort, this private oasis was a welcome change with a beautiful view to match. The kids made lots of use of the pool and hot tub, and the short walk down the stairs led to a fantastic little beach. All of the staff were amazing, and very helpful with setting up umbrellas and chairs at the beach, ordering taxis, arranging golf cart deliveries, helping with reservations, cooking wonderful breakfasts and lunches, and just keeping the place clean and tidy. We all relished our time here and look forward to returning one day.
Victor
Excellent, 9 months ago
Emelia was absolutely amazing to work with. She was incredibly flexible and accommodating with us on several different things, which made the entire stay smooth and stress-free. Communication was easy, and she genuinely cared that we had a great experience. The house itself is incredible — beautiful, comfortable, and exactly what you’d hope for when staying in Isla Mujeres. Everything about the property exceeded our expectations. We would absolutely stay here again and highly recommend both the home and Emelia to anyone considering a visit.
Carrie
Excellent, 9 months ago
Brought kids had an amazing vacation . Great staff on help and host was always available for help with anything!. Thank you!!
Ana
Excellent, 10 months ago
The place was beautiful with breathtaking views, amazing staff on site, and beach access! Emilia helped us coordinate everything from transportation to meals and groceries for our group of 14! We had the best stay!!
Lily
Excellent, 10 months ago
9 people traveled for get together. Much better than an all inclusive for group settings! A lot of common areas where everyone can socialize yet enough privacy if time out is needed. Rooms spread across 3 floors. 1. A lot of beds!!! Noone needed to share a bed and 2 beds were still left free. So 11 beds. 2 king beds, others i think are full size. Lots of couches, chairs, loungers. 2. Beautiful private settings! 3. Comes with an e-concierge, cook, a cleaning person, and maintenance. Eliza made the most delicious food we ate on the island! Grilled fish, ceviches, tacos. 4. Lots of smaller and larger restaurants nearby. We opted out from traveling to the town and walked everywhere. 5. Amazing sandy beach surrounded by 2 docks (no access to docks) with crystal clean water, not too deep, not too shallow! Beach isnt private, people go there but it was mainly empty and all to ourselves. 6. Emilia!! The e-consierge addressed any questions, concerns, provided great recommendations! Superb!
Lia
Excellent, 1 year ago
Absolutely amazing! Breathtaking views. Thee best staff!! The pictures do this place no justice and the on site staff and hosts are amazing and made planning and executing a bachelorette weekend for 11 women coming from all over such a seamless experience. I highly recommend booking!
Host Response
Thank you Lia!
Tony
Excellent, 1 year ago
The house was even more amazing than the pictures. Eliza is a wonderful chef and every meal was delicious. Abel was always available and responsive to our needs. Our host Emilia was super responsive and helpful. The beach access from the house is worth it in its own. It’s like having Playa Norte at your footsteps. We can’t wait to go back and stay there again!
Shelby
Excellent, 1 year ago
Villa Chan Kah is a dream. The house matches the description and pictures perfectly. The views are insane! We had an amazing stay. The staff at the house were very helpful. Emilia our host was very responsive and helped make dinner reservations at some of her favorite local restaurants. Emilia also arranged golf carts to be delivered to the home and helped coordinate with a local chef to make us breakfast and lunch. We had a wonderful time and would definitely stay here again!
Latonya
Excellent, 1 year ago
Loved Villa Chan Kha it was an amazing stay and extremely beautiful better in person than the picture! Emilia was the perfect host and got everything set up for us upon arrival. The house came with a 24 hour hostess (Abel) which helped us daily and was super nice, attentive and friendly got us literally whatever we wanted and needed during the stay. I would definitely recommend this villa to anyway visiting and I can’t wait to return again!
Joan
Excellent, 1 year ago
Everything was excellent
Zandra
Excellent, 1 year ago
The best place! Wonderful views, everything was as described, great chef, great cooker and housekeeping, Abel who takes care of the house was always responsive and helpful! Excellent communication with Emilia since day one. Will be back!!
Rusty
Excellent, 1 year ago
Our group of 10 really enjoyed our week stay here. This was our 6th luxury home we have rented on the island and it did not disappoint. Would stay here again! The house is more beautiful and spacious than it appears in pictures! This house has the most tech than any other rental I’ve encountered on island. TVs every room, Connectable Speakers throughout, remote shades, and smart lighting everywhere. We love our music and hope we was not too loud :). Air conditioning was top notch as well. Never hot or uncomfortable. Kitchen had everything you would need. We had private chef service and they were super impressed. Very clean and host/staff were A+. Host was helpful in arranging groceries, boat, and golf carts for us. Short walk down a private stairway to beach was a great feature. Oh, water wall is epic. It’s massive. Entrance feels like you’re walking into a resort all for yourself.
James
Excellent, 1 year ago
Beautiful house, view and location. Emilia and her staff are top notch.
Syreeta
Good, 1 year ago
My family and I spent Christmas of 2024 here and we loved it. The house is beautiful and clean. The ocean front view was gorgeous. The staff was great as well, very pleasant. This home has a nice amount of space for an entire family, it was 8 of us. Our host Emilia was helpful and very responsive. The island is fairly small, so it did not take us long to get to the city on the golf cart that we rented. The only drawback was the shower pressure and the spotty internet, but these are common on most remote islands that we have visited before. Overall, we loved the stay here and we would definitely stay here again. P.s If you decide not to rent a golf cart, you can always catch a taxi at the Impressions hotel next door.
William
Excellent, 1 year ago
My friends and I had an incredible stay at your airbnb! The accommodations were absolutely amazing, and we couldn’t have asked for a better place. The location was perfect, and the property had everything we needed for a relaxing and memorable trip. Highly recommend this spot for anyone visiting the island—it made our vacation truly special! Your staff is truly wonderful and kind.