Veronica
Reviews
Superhost54 total reviews
91% rated 5★
54 reviews
4.91
2023–2026
54 reviews
Memo
Good, 3 weeks ago
Both Veronica and her maintenance team (Paco and Oswaldo) were responsive to my questions and/or problems that I reported. I commend them. However, there were 3 main aspects that did not meet expectations, and I would recommend making the necessary adjustments to improve the quality of the service. - In two villas, there was no hot water in the showers, and the water pressure was very low. - In the pool, we only had lukewarm to cold water. The solar panels are not sufficient. - The pool pump did not work automatically during the 4 days of my stay. In addition, it operated for a short time each day, and that did not allow for adequate filtering and cleaning of the water.
Host Response
Dear Guillermo, we're sorry to hear those comments from you, since during your stay you never complained about the temperature of the showers, and it's strange to us because the water always comes out super hot. Those days you were there, it was a little cloudy, so the solar panels were not on all day. As I mentioned, they work by solar radiation and turn on and off by themselves. If you needed it warmer, you could have paid an additional fee for the boiler, but you didn't want to. You also wanted the pool to be warm at night... as I explained, it's not a jacuzzi. And also, as feedback, you left the house a little dirty. The towels are NOT mops. It took a lot of work to remove the stains, and you are also too insistent about everything. Regards.
Sajid
Excellent, 4 weeks ago
Excellent service and very good facilities
Luis Felipe
Excellent, 1 month ago
Excellent vacation home to spend a pleasant time with family or friends. A quiet and beautiful area. There is a store a couple of blocks away. The barbecue area and pergola are great. You want to be there all the time because of its proximity to the pool and large garden. Thank you, Vero, for all your attention.
Monica
Excellent, 1 month ago
Everything was great. We loved the house. Everything was very clean. The spaces were very large. Vero was very friendly and answered whenever we needed something. We would definitely come back.
Virginia
Excellent, 1 month ago
We loved the house. The pool was wonderful. The photos don't do it justice. It's more beautiful. It's very comfortable and has everything you need to spend a few days comfortably.
Maria
Excellent, 2 months ago
The house is fine. It's like several small houses. The pool-terrace area is very nice. I would only suggest air conditioning in the bedrooms. Comfy beds and nice in general. The host's service was outstanding. Thank you very much.
Erika
Excellent, 2 months ago
All good
Ivan
Excellent, 3 months ago
Everything was excellent. Veronica answered my questions at all times. The place is amazing. It has everything you need to spend a very pleasant weekend: a swimming pool with ideal weather, a pool table, a TV room, and a terrace for socializing. The rooms are spacious and the beds are comfortable. It has enough space for the number of people advertised without feeling cramped. It has a large and very well-kept garden. I definitely recommend it and would come back!
Paulina
Excellent, 4 months ago
Thanks for your attention
Sandra
Excellent, 4 months ago
Simply Spectacular ✨ We will definitely be back!
Chio
Excellent, 5 months ago
The house is nicer in person than the pictures! Super comfortable, with all the amenities needed for a very comfortable stay, cleanliness is a 10!! Comfortable beds, bath towels in all rooms, the kitchen is equipped with dishes for over 20 people, it's so big that everyone can be in a different area without being disturbed, it has a pool table and TV stands, and the Wi-Fi is excellent!! Very safe, it has 2 parking spaces; we also left our cars outside the property without any problems! The pool water was super nice for swimming at night!! Simply put, I am very grateful to the host, Vero, for such a wonderful place to stay and for having us as guests!! 100% recommended. Excellent communication at all times and very friendly! We hope to come back soon because it's a great option for a relaxing and enjoyable weekend!!!
Jessica
Excellent, 6 months ago
I loved it! Don't hesitate to rent it; you'll have an amazing time.
Abigail
Excellent, 7 months ago
An excellent house for a weekend vacation, the spaces in the house are very well distributed, Veronica's service is amazing
Alejandra
Good, 8 months ago
Veronica was very kind, the pool was not available and I think it is worth mentioning that one of the beds is difficult to access and that the king size bed is not in a "SEPARATE" room from the single beds, so there is NO privacy. Other than that, the place is very clean and comfortable, maybe for families
Host Response
Hi Alejandra, thank you for your comments, the pool was fine and working, what was not working was the boiler. It should be noted that a new boiler was purchased and everything is working perfectly. Only in Nov. Dec. and January is the boiler used, the other months it is not necessary, with the solar panel it is enough. And indeed the King bedroom is like for a family (couple with 3-4 children). Regards
Augusto
Excellent, 8 months ago
Excellent communication and accommodation
Emily
Excellent, 9 months ago
Perfect place to rest!
Gabriel
Excellent, 11 months ago
Excellent place with everything you need for a great weekend, flexibility for check-in and check-out, we will definitely return!!
Teresa
Excellent, 11 months ago
The house is amazing, the pool temperature was always very pleasant. My family and I had a wonderful time. The pool table is a plus and the layout of the house in general, we found it interesting. The amate tree is a spectacle. Overall, it's a very nice place to stay. Thank you very much to the hostess.
Host Response
I'm so glad you enjoyed the house and had a good time!!
Ana
Excellent, 1 year ago
Everything excellent, super nice place. It matches the photos, the pool is warm and all the areas are impeccable, it is the perfect place to rest.
Edgar
Excellent, 1 year ago
Our stay was very pleasant. It's worth a lot, it's made for a great experience and Veronica is always helpful and kind. I'll definitely be back.
Carlos
Excellent, 1 year ago
I liked it a lot, I really enjoyed the stay and I loved the living area, where the grill is
Angel
Excellent, 1 year ago
The house is great and the pool is delicious, we will definitely return
Rafael
Excellent, 1 year ago
Veronica was very helpful at all times
Adolfo
Excellent, 1 year ago
Excellent, we liked it a lot, 100% recommended, I would definitely come back The pool water is perfect Just with the solar panels It was excellent
Iván
Excellent, 1 year ago
The accommodation has everything you need, it really exceeded my expectations. We enjoyed every moment. We'll definitely be back!
Julio
Excellent, 1 year ago
A comfortable, pleasant stay to spend with the family and Vero was always attentive to the questions or requests we had. I would definitely come back
Leticia
Good, 1 year ago
The accommodation is just like the photos, the barbecue area is excellent for enjoying a meal. The place was clean and in good condition, we only had problems with the light in one bathroom, but the next day they came to fix it. It's only important to bring everything you'll need for your stay, since the nearest store is about a 15-minute walk away and the apps don't work.
Host Response
Thank you for your response Leticia. Because it is a residential area there are no shops within the subdivision as in the working-class neighborhoods, however, there is a large and well-stocked shop leaving the golf club, about 5 min. by car and there are the following options: - Walmart Paraiso, nearby and there is home delivery. - Golf Club restaurant, at the entrance, good food and breakfasts and at very affordable prices. - Stalls on the street, in the first roundabout before entering, sell very good jerky and sausage. - 10 - 15 min away, there are the gardens of Mexico, the buffet restaurant is very good.
Alonso
Excellent, 1 year ago
Very nice house, very nice amenities. Everything was very clean.
Josue
Excellent, 1 year ago
The house is really nice, very comfortable, the stay was very pleasant, we enjoyed it to the fullest, and Veronica's service was excellent, very attentive and always available.
Aileen
Excellent, 1 year ago
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Aarón
Excellent, 1 year ago
Very nice house, everything in order and clean🫶🏼
Maria Jose
Excellent, 1 year ago
Very nice facilities! We really enjoyed our stay.
Angie
Excellent, 1 year ago
Very quiet to spend time as a family, very comfortable! Vero is always attentive :)
Victor
Excellent, 1 year ago
The host thought of everything, down to the smallest detail. All my guests were very satisfied. Excellent service.
E Sofía
Good, 1 year ago
Safe place, spacious garden. In this important season, consider for at least 5 hours the boiler (extra cost). Missing maintenance in facilities and amenities. INDISPENSABLE to carry a lot of flies repellent, its good Vero gives you raidolitos yet you need more, much more.
Alicia
Excellent, 1 year ago
An incredible house, good spaces to live together, it has everything you need to have pleasant moments and the rooms are very good for rest. 100% recommended
Jessi
Excellent, 1 year ago
Vero's house is really perfect for a family weekend. The beautiful and clean facilities, we will definitely return. Thank you very much for all the attention.
Nelly
Excellent, 1 year ago
The house is very nice, the place is super quiet, the area is safe, I definitely highly recommend it!
Fabiola
Excellent, 1 year ago
Good place to spend the weekend with the family, away from the noise and surrounded by nature, the cabanas give you privacy and you have everything you need, tip take your bottle with water.
Host Response
Thank you, we will take it into account.
Karla
Excellent, 1 year ago
Excellent host
Ricardo
Excellent, 1 year ago
Excellent location and a great house to spend time as a family
Melissa
Excellent, 2 years ago
The place is beautiful, nicer than the pictures. It completely matches the description, a very nice place to spend the end, the pool is amazing because it is very good size and the water temperature was always warm. I would definitely go back to Villa Amate, we had a very nice weekend.
Mayte
Excellent, 2 years ago
A very spacious and comfortable accommodation, many areas for living and perfectly fits the 14 people mentioned in the description. A very private area and very close to shop and pharmacy. It has everything to be comfortable in the stay. Thank you very much to the host Veronica.
Miguel
Excellent, 2 years ago
Super well the house, with nice details and excellent amenities such as pool towels, candles and citronella incense for mosquitoes, repellents in the rooms, and the shampoo and soap of good quality and good aroma, Vero super accessible and attentive in everything, the house can be smoked, the pool warm and excellent for the children, the terrace and the play area is excellent
Jovana Alfaro
Excellent, 2 years ago
Villa Amate is very nice, clean, tidy and accessible. They take care of every detail, and the location is also very safe. Vero is a very good host, always available. We look forward to another opportunity to return.
Santi
Excellent, 2 years ago
Great location to go golfing. Veronica is super friendly and very communicative.
Carlos Alejandro
Excellent, 2 years ago
We had a great time, the house is better than the photos. We brought small children and the pool splash pad was ideal for them.
Eve
Excellent, 2 years ago
Everything was great. Communication with Vero was excellent. The house very tidy and clean, the temperature of the pool was very good all day, the kids made the most of it.
Maria Eugenia
Excellent, 2 years ago
The place is amazing. All tidy and clean. The host is always attentive and very accessible and the place is super nice and comfortable
Victor
Excellent, 2 years ago
The house is bella is a very beautiful stay, excellent location, privacy and security, Vero was always very attentive and communication with her was quick and easy, I will definitely return. If you have a chance to meet you, approve it.
Joselyne
Excellent, 2 years ago
Verónica is a great host. The house is better than the pictures. The pool temperature was amazing and my son was able to enjoy it all day!. I would definitely book it again.
Verónica
Excellent, 2 years ago
The stay is amazing! 🤩 The garden is super big, the pool has perfect temperature, all rooms have air. It's much nicer than the pictures! 👌🏻 Thank you very much,Vero! ☺️
Tomás
Excellent, 2 years ago
Excellent cleanliness, gentle treatment, the water in the pool with a very good temperature as we needed for babies. Veronica is always attentive and attentive. A little expensive but very worth it, we feel very safe and at home...
Lucia
Good, 2 years ago
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