Ana

Reviews

Superhost

105 total reviews

93% rated 5★

105 reviews

4.91

2023–2026

105 reviews

4BR Villa in San Miguel de Allende

Laura

Excellent, 4 weeks ago

Everything was great, just as it was in the listing. We loved it.

Definitely the best Airbnb stay I've ever had in my entire life. From start to finish, everything was excellent. The property is exactly as described or even better. We were all delighted with the place. The host is the most attentive and friendly person. She was always very attentive and was very helpful at all times. Honestly, it's quite an experience to come to this place, and I'll come back as often as I can when I'm in San Miguel. Thank you!

4BR Villa in San Miguel de Allende

Pablo

Excellent, 5 months ago

Very nice house; the hosts were always very attentive to making sure we had everything we needed.

The service before booking was very good, because they resolved all the questions I had with a lot of patience. During our stay, we had a great time and had a lot of fun. The concierge was attentive at all times and when we needed something they resolved it quickly. They gave us good recommendations and overall the whole place was amazing. We are very happy and will most likely be back soon! Thank you for making our trip amazing.

Ana is a true super host and Zihul was always attentive to us. The house is beautiful, super tidy and in a very quiet area. I would definitely come back, totally worth it.

Host Response

Thank you so much for your lovely review! I'm glad to hear you enjoyed the house and felt well taken care of. Ziul and I will be happy to welcome you again. Here you have your house!

We would definitely go back. The house is spacious and very comfortable. Everything was clean and you can see that they take good care of the details. The space is ideal for staying in the house and using the amenities. They gave us good recommendations and were always attentive to communication to answer our questions. Impeccable. Thank you.

Host Response

Thank you so much for your detailed and generous review, Lidia. We are very happy to know that you enjoyed the comfort of the house, the amenities and the attention we gave you. It will always be a pleasure to welcome you to Casa Lucia. Here's your home in San Miguel de Allende!

I loved the space, the house, the amenities and especially the service! Zihul was always attentive to our needs and we had a unique weekend, we will definitely repeat the stay. Thank you!

Host Response

Thank you so much for your beautiful message Cecilia! We are very happy to know that you enjoyed the house, the amenities and that Ziul was able to make you feel well taken care of. It will be a pleasure to welcome you again at Casa Lucia. See you next time!

We had a great experience in this home. Everything was very clean, well organized and the house in general is very comfortable, ideal for resting and enjoying as a group. Communication with the host was very good and everything went as expected. The only thing to note is that there is a photo in the listing that does not directly correspond to the house, but to the club house of the subdivision. It would be good to clarify this so there is no confusion. However, overall, everything was very positive and we would definitely come back. Thank you for everything!

Host Response

Thank you so much for your thorough and positive review Emilio! We are very happy to hear that you enjoyed your stay at Casa Lucia and that everything was as you expected. We also appreciate your observation about the clubhouse photo. We have already corrected that detail on the platform to avoid future confusion. It will be a pleasure to welcome you again when you return to San Miguel!

This is a wonderful place to stay and enjoy the weekend with family. The amenities are excellent, and the area is nice as well. Communication and service from the host were outstanding—definitely a 10/10. The only downside is that the place is still under construction, so be prepared for some noise during the weekdays.

Our stay in Casa Lucia was very pleasant, the house was very well equipped and it’s exactly as described. Ana since I nooked the house was very attentive, however I’d always in contact with Ziul Lopez, the Concierge, who was beyond helpful. He was very diligently, answering on time all my questions and give us recommendations on what activities to do because we had in the group two kids, so any suggestion was more than welcome. He’s very knowledgeable about San Miguel, best places to visit and best restaurants. He also helped us with the transportation company from the airport. Casa Lucia as well have a unique service with breakfast and meals at home (chef included!) and off course we took advantage of this, as a result we enjoyed a delicious Mexican breakfast every mornong and a wonderful dinner one night at home. The only thing to have in account is the complex is still under construction so of course there is noise around and a lot of workers but it was not issue for us.

4BR Villa in San Miguel de Allende

Santiago

Excellent, 1 year ago

Exelente place, it is the same as the photos, the subdivision is very safe and it is located in a good area, Ana and Ziul's attention were great, always very attentive to the needs of the guests and available at all times, I will definitely return soon...

We went as a group of 3 families and Ana's place was perfect for us. Spacious, well equipped and nice places to hangout around kitchen/dining/living room, patio, terrace with hot tub and community clubhouse. Short drive 10-min into town and well served by Uber. Concierge serves by Ziul were top-of-the-line - fast response and very resourceful to arrange taxis, reservations, general local information and anything related to the house. Thanks to Ana and Ziul we gad a memorable trip and would use this house again if we go.

Wide recommended for large groups!! Ana and her team were a very friendly, flexible, and helpful host. Especially Zuriel who was our concierge in charge. They were aware of any inconvenience raised during our stay and provided all the facilities we need. The home is in excellent condition of cleanliness and furniture condition. My only comment would be to try to improve the speed and power of the internet, since being a large accommodation and many of us work on the first day, it was difficult for us to do it from the internet of the house. The other days, it worked perfectly. However, everything else makes up for our overall experience and we would gladly stay here again! Thank you very much!

4BR Villa in San Miguel de Allende

Alejandra

Excellent, 1 year ago

Excellent accommodation! Ana and Ziul always available for any requests we had. The house is right as in the photos, very nice and cozy. I would stay in this house again without hesitation.

4BR Villa in San Miguel de Allende

Adriana

Excellent, 2 years ago

Everything as they offer, the very good place the house met all my expectations

Host Response

Thank you so much for your review Adriana! I'm so glad to hear that the house met all your expectations and that you enjoyed the place. It was a pleasure having you as a guest, and I would be more than happy to welcome you back at Casa Lucía when you want to return. Thanks again for choosing us!

Everything was fine, a bit of dust in the house and a lot of noise from the construction from side, the cost of the high cleaning staff (700 daily per person), from that in out everything was fine ! The internet is constantly leaving

Host Response

Thank you Martín for your review and for choosing Casa Lucía for your stay. I'm sorry you experienced inconvenience with the noise of the nearby construction. We would have loved to know during your stay; if so, we would have been able to contact the architect to coordinate less noisy activities in that period. As for housekeeping, we offer two options during your stay: basic cleaning for a lower cost and deep cleaning. I'm sorry if this was unclear during your visit. We would like to offer you a complimentary cleaning during your next stay. It will be a pleasure to welcome you again if you decide to return. Lastly, the problem with the internet has already been fully fixed. We are confident that your experience at Casa Lucía will be quiet and enjoyable. We look forward to welcoming you soon!

Everything is excellent , the house is very comfortable , and is located in a super cute, quiet and safe coto. The cleanliness of the house is excellent and super equipped, we really enjoyed the stay very much, Ana and Carmen are super friendly and are aware of everything , they make your stay very pleasant . Definitely when visiting SM we will stay again at this amazing location

Host Response

Thank you so much for your wonderful review Fernanda! It fills me with joy to know that you enjoyed your stay so much at Casa Lucía. We are proud to offer a comfortable, safe, and well-equipped place, and I'm glad we helped make your stay so enjoyable. It will be a real pleasure to welcome you again when you visit San Miguel. We will be glad to welcome you back in this amazing place! Thank you for choosing us!

4BR Villa in San Miguel de Allende

Laura

Excellent, 2 years ago

Hello!! Ana's place is very nice and spacious, it makes you feel right at home. The amenities, the jacuzzi and the pool make it unique and it's worth it. The location is very good, we asked for Uber eats and without theme, communication with Carmen is excellent.

From the beginning of the reservation, there was always very good communication, always attentive to any questions and very flexible for different requests. The facilities of the house are incredible. It has every luxury down to the smallest detail. I even took a picture of the sheets and the mattress to buy the same ones because they were spectacular. The service upon our arrival was excellent. They gave us a tour of the house and explained how everything works. The clubhouse is very well equipped in the residential development, and the house, pool, hot tub, and amenities are literally in front of you, all in excellent condition and very tastefully decorated. Overall, the experience was excellent, definitely recommended, and we would stay there again. Thank you very much for everything

Host Response

Thank you very much Raul! You make our day with your review. It was a pleasure to have you at Casa Lucía. We look forward to seeing you again when you like, you have your home! Regards.

4BR Villa in San Miguel de Allende

Brenda

Excellent, 2 years ago

The house is very comfortable and all the spaces are clean and spacious. My children enjoyed the amenities and we had a very pleasant weekend.

We enjoyed the stay with the furniture and accessories. The pool is small and there is no cleaning in the Jacuzzi part. It is recommended to clean it every time they use it. We had a technical problem with the refrigerator that was not resolved Other than that, the bedrooms are very comfortable and very nice beds. Spacious and free to enjoy coexistence.

The house is beautiful and super complete, excellent attention and friendliness of the hostess , the common area is very good , the pool is heated and the ambient music is very nice, the extra services such as massages are a plus in your reservation. The private is very nice and very quiet . It is important to know that there are still homes under construction so there is movement of maintenance people if you go on weekdays. But overall everything is excellent . Highly recommended !!!!

4BR Villa in San Miguel de Allende

María Fernanda

Repeat guest

Excellent, 2 years ago

Everything excellent!

4BR Villa in San Miguel de Allende

María Fernanda

Repeat guest

Excellent, 2 years ago

Everything was perfect!

SPECTACULAR!!! THE HOUSE IS SIMPLY SPECTACULAR, LOCATED INSIDE A LUXURY CONDOMINIUM WITH TOTAL SECURITY AND CONTROLLED ACCESS. IT HAS A CLUBHOUSE WITH FIRST-RATE AMENITIES. The bedrooms and bathrooms are large and comfortable, with high-quality, comfortable beds. The living and dining areas are spacious and comfortable, and there is a terrace with a BBQ on the first level. Not to mention the large rooftop terrace with a heated hot tub, bar, TV, etc. BY FAR THE BEST EXPERIENCE I'VE HAD ON AIRBNB.

It was good; the house was very nice, and the manager was super friendly. The entire residential area is under construction; there is a lot of noise, dust, and workers.

Host Response

Hi Esperanza! Oh, I'm so sorry to hear this! We would have loved to know about the annoying noise before, to ask the architect to stop him immediately. We have agreements with the neighbors to cancel all the noises when there are guests in the house, and since they are already working in finishes, they could have worked on the painting or other silent activities. Thank you for your comment. We will make sure that this does not happen to any other guests again. And again, sorry for the inconvenience.

4BR Villa in San Miguel de Allende

Francisco

Excellent, 2 years ago

Awesome!

Anas place was wonderful. We LOVED that all rooms had an en-suite bathroom!! Great for a grown up girls trip.😀 Carmen, the property manager, was our contact on site and she was super efficient, responsive and nice. We had a couple of small issues which were resolved asap and with great care for our comfort and satisfaction. Beds were comfy , linens and towels were top notch. The in unit washer and dryer is a real bonus Roof deck sunsets were spectacular as well as the jacuzzi. Last, but not least, the house is beautifully appointed and comfortable. Would highly recommend !!! Thank you Ana and Carmen for a great stay! ❤️ Blanche, Cara, Sandra and Traci

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