Janice

Reviews

41 total reviews

98% rated 5★

41 reviews

4.95

2014–2026

41 reviews

3BR Villa in Sayulita

Ross

Excellent, 5 months ago

The view, community, plunge pool, layout of the home, the beach clubs were all incredible. This place is amazing, the owner Janice and property manager Paola were so helpful and easy to communicate with. Love this community and the home.

Beautiful and relaxing stay! The place was absolutely beautiful — everything was clean, comfortable, and had everything we needed. It’s the perfect spot to relax and unwind. The kids especially loved the rides on the golf cart! 🛺 After booking, Janice herself reached out to us personally by email and made everything possible - in a short time so that we could access different amenities. Her property manager was also easy to reach and always quick to respond whenever we had a question. We would go back anytime! 🌞

Everything was excellent, thank you so much for everything!!

Lovely & clean condo - Pictures did not do this unit justice! The communication between her and the concierge was super easy. The gated community was very clean and grounds were beautiful, ALL OF THE STAFF ON-SITE were wonderful!!! We loved having access to the beach clubs. The golf cart was a great addition; being that we were able to drive into town as well as explore the community. We would absolutely recommend staying here and can’t wait to stay again, this time with our kids!

Loved this place! Would definitely do it again! Janice took our reservation request at the last minute she was very prompt in responding and answering all our questions. Thank you Janice!

Host Response

Thank you Mario. Very happy you had a great time. Sorry about the maid. She should not have shown up until 11 am, check out time. I did sign up another last minute renter to come in the day you departed, so I am sure that is why they were pushed to get the condo cleaned. You can contact me directly if you want to rent again. Happy New Year. Janice

Janice and her "slice of paradise" in Punta Mita are both great! Janice and her concierge team made everything super easy and took the stress out of planning. The location and views are both wonderful. Janice provides a ton of notes that answers any and all questions you may have. Check in was beyond easy as was all communication. Great place to stay! We were a family of 5 and had plenty of room to spread out and relax. We would definitely stay again!!

This was our first trip as a family outside of the country since COVID began. We could not have been more happy with our stay at Encanto. Everything was absolutely perfect and Janice was incredibly accommodating. The concierge, Julio, was also a pleasure and made sure we had everything we needed throughout our stay. The condo and beach clubs (Surf Club was out favorite) were very family friendly. I would certainly recommend 302 Encanto if you are looking for a quiet and beautiful space on one of the prettiest stretches of beach in all of Mexico.

Janice's condo is beautiful, there is more than enough room for 8 people, the rooms and the bathrooms are the perfect size. The kitchen, living area and the terrace is the best part of the condo, you have great views of the golf course and the bay. As well there is a grill at the terrace and a pool. The Punta Mita complex is superb and the different kind of beach clubs makes the experience even better. 100% recommended.

Host Response

Hi Ramiro, I am so very happy all worked out quickly and you all were able to enjoy my little piece of paradise. Thank you very much for your positive review. It is greatly appreciated. I hope you come back and stay again. Sincerely, Janice

Condo: It’s a ‘nice’ unit but the pricing reflects a lot of deferred maintenance so if the following sorts of things bug you as they did us, then this probably isn’t the place for you: There were AC issues that could not be fixed during our stay leaving one bedroom extremely uncomfortable. The BBQ needs repair, window and door hardware not working / damaged, clothes dryer didn’t work properly, insufficient hot water capacity for 5 people, golf cart needs maintenance (and is only a 4 person cart so bad luck if there are 5 or more in the group). North Shore Realty were the managers during our stay. They are good at being nice but if there’s a real issue to deal with they throw there arms up in the air and tell you to email the owner. The Owner tried to be responsive but we had to suffer the consequences of poor maintenance. Location: The condo is well located behind the gates of Punta de Mita and has predominantly golf course views with peekaboo views of the water. Very convenient to Sufi Beach Club. We’ve been coming to Punta Mita for 10 years and it has been our go to place however the last few visits have been spoiled by the incessant noise of construction. The developer is building out every usable site behind the gates and what was a quiet paradise is sadly being overdeveloped. This time we found it tough to hang out at the unit during the day. The steady stream of dump trucks and construction traffic, the renovations on an adjacent unit, the maintenance crews with their leaf blowers, lawn mowers and power washers, it was impossible to find peace and tranquility.

Host Response

Dear Martin, I am sorry about the AC not working in the 1 bedroom. As soon as I heard about the problem I had my Property Manager contact the AC company. I stated that you did not have to be at the condo waiting for the AC company that my Property Manager would be with them. I believe the AC company came out quickly, determined the problem then placed the order for the sensor. This sensor was not in Puerto Vallarta so the AC company had to order it. Please understand that Punta Mita and Puerto Vallarta are resort areas and they do not have all the conveniences that we have in the United States. Things take time when parts have to be ordered. Regarding the dryer, you did not mention that there was a problem otherwise I would have contacted my Property Manager to get that fixed. The BBQ needs repair. I am sorry I wish you had mentioned that you had a problem. I can only assume you had a problem lighting the grill. It is a natural gas grill and sometimes when the tank is refilled air gets in the lines and takes time to get the gas to the grill. I am sorry there is nothing I can do about this. Regarding the golf cart. A 4 person golf cart is supplied plus I also have a 2nd golf cart available for rent. This information is discussed in my check in document. I am sorry you may not have understood this. Punta Mita has become a wonderful vacation spot and yes there is construction going on in other developments behind the gates of Punta Mita. As you saw there is grass and landscape areas that need to be maintained. Usually everyone is hanging out at the beach clubs or golfing so they do not see this maintenance work going on. I just signed North Shore as my Property Manger in September. I live in the US and it is difficult to know everything that is going on at your rental property. Thank you for posting this information so I know what type of service my renters are receiving and I am addressing your concerns with my Property Manager. Again I am sorry that you did not find peace and tranquility in your stay at Punta Mita. I hope you find another place that offers this to you. Janice

3BR Villa in Sayulita

Daniel

Excellent, 7 years ago

Everything was excellent, highly recommended, a beautiful paradise... unforgettable days, thank you so much for your hospitality.

The apartment is everything that the listing indicates, the location, views, well equipped, everything excellent, only the A/C in one room does not work

Host Response

Dear Alfredo, I am sorry that the 1 bedroom AC thermostat did not work. The AC company came out and determined one of the wires was bad. They did not have the wire in their stock and had to order it. Please accept my apologies and understand I try to take care of all issues as soon as I can, however somethings like wires going bad are out of my control.

This is a great value in Punta Mita. The condo is extremely large and has all the amenities you could need. Access to all the beach clubs was great. Decided to try a different one each day which really made the trip unique. Janice and Stephanie are wonderful and very responsive.

Host Response

Shadi and his family were great guests. There was a slight issue with the golf cart, but we were able to get it repaired and they could enjoy their vacation. They were very easy to work with as first time renters. I hope they come back and stay again.

Destination is perfect! Punta Mita is widely recommended to spend a few days in total privacy. The host is extremely friendly and always ready to help. The apartment is very nice in terms of decoration and location. Everything is in order and clean. The rooms and bathrooms are spacious, the common areas great, and it is best to have the golf cart available to move inside the subdivision and beach club. The latter is newly renovated and beautiful. Definitely excellent for family plan or as a couple. If you like golf it's amazing.

John and Janice were great hosts. They were very prompt in answering our questions and helped up set up taxis for us to get to the airport. The golf cart was probably our favorite part of the trip. We were able to get into Punta de Mita easily whenever we wanted. The booklet that comes with the house was also incredibly helpful for us to take advantage of the community. We spent a day at the St Regis pool and another at the Beach Club.

Everything beyond expected! Best choice if you want to assure a great vacation in punta mita. The condo is perfectly located, pretty, very clean and well equipped... the kitchen is so well equipped too... we where a party of 8 and we where very confortable. We had the golf car so we could get to know all around. We asked for a cook and they arranged it perfectly. This is my first experience as an airbnb user and I am glad it went great (with no unconfortable suprises). Thank you John an Janice for such great opportunity.!!!! Luis Rincón great attention too...

Host Response

Thank you for your comments Marisol. John and I are very happy that you had a wonderful vacation and enjoyed our condo and piece of paradise. We hope you will all come back to our paradise again. Janice

What a marvelous stay we had at Janice's lovely, spacious condo in El Encanto in Punta Mita, Mexico! The condo had everything we needed for a comfortable stay, including access to the washer and dryer. There was a beautiful view of the ocean and of the golf course. The owners and property manager were easy to communicate with to answer questions. The security at the El Encanto gate were thorough, helpful and friendly. The access to the golf cart to travel around Punta Mita was an added bonus, which eliminated the need to rent a car. And the residence beach club was a little slice of heaven. We also had access to the Pacifico and Bahia golf courses, which are two of the highest ranked courses in Mexico. It was a perfect vacation! Thank you!

Host Response

Thank you for your lovely comments Suellen. John and I are very happy that you had a wonderful vacation and enjoyed our condo and piece of paradise. We hope you will all come back to our paradise again. Janice

3BR Villa in Sayulita

Alejandro

Excellent, 10 years ago

Everything was beyond expected!!!

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