Janice
Reviews
41 total reviews
98% rated 5★
41 reviews
4.95
2014–2026
41 reviews

Ross
Excellent, 5 months ago
The view, community, plunge pool, layout of the home, the beach clubs were all incredible. This place is amazing, the owner Janice and property manager Paola were so helpful and easy to communicate with. Love this community and the home.

Silvia
Excellent, 11 months ago
Beautiful and relaxing stay! The place was absolutely beautiful — everything was clean, comfortable, and had everything we needed. It’s the perfect spot to relax and unwind. The kids especially loved the rides on the golf cart! 🛺 After booking, Janice herself reached out to us personally by email and made everything possible - in a short time so that we could access different amenities. Her property manager was also easy to reach and always quick to respond whenever we had a question. We would go back anytime! 🌞

Pablo
Excellent, 1 year ago
Everything was excellent, thank you so much for everything!!

Michael
Excellent, 2 years ago
The place was amazing. The only criticism I have is the pricing of the grocery store just outside the gates. Do yourself a favor and stop in Puerto Vallarta to buy food. The local grocery store is an absolute rip off and totally fleece you.

Anna
Excellent, 2 years ago
The space is perfect in terms of location and amenities. Overall, we felt comfortable at all times, and both Janice and Paola were helpful at all times. It has a beautiful view from the pool terrace.

Kevin
Excellent, 3 years ago
Fantastic place and great forward information to help navigate your stay at Punta Mita. Great access to pools and spas. Highly recommend staying here.

Andrew
Excellent, 4 years ago
Janice’s home is even nicer than expected and very spacious. The location is great, central time everything. Punta Mita exceeded our expectations. Jesus was a great concierge as well. We plan to return!

Jaclyn
Excellent, 4 years ago
Lovely & clean condo - Pictures did not do this unit justice! The communication between her and the concierge was super easy. The gated community was very clean and grounds were beautiful, ALL OF THE STAFF ON-SITE were wonderful!!! We loved having access to the beach clubs. The golf cart was a great addition; being that we were able to drive into town as well as explore the community. We would absolutely recommend staying here and can’t wait to stay again, this time with our kids!

Mario
Excellent, 4 years ago
Loved this place! Would definitely do it again! Janice took our reservation request at the last minute she was very prompt in responding and answering all our questions. Thank you Janice!
Host Response
Thank you Mario. Very happy you had a great time. Sorry about the maid. She should not have shown up until 11 am, check out time. I did sign up another last minute renter to come in the day you departed, so I am sure that is why they were pushed to get the condo cleaned. You can contact me directly if you want to rent again. Happy New Year. Janice

Marina
Excellent, 5 years ago
Great place and service!
Host Response
Thank you Marina. Concierge at the bay and I are very happy you and your family had a wonderful time. Please come see us again. Janice

Jesus Gerardo
Excellent, 5 years ago
Excellent apartment , great ubication and access to all beach clubs

Lisa
Excellent, 5 years ago
Janice and her "slice of paradise" in Punta Mita are both great! Janice and her concierge team made everything super easy and took the stress out of planning. The location and views are both wonderful. Janice provides a ton of notes that answers any and all questions you may have. Check in was beyond easy as was all communication. Great place to stay! We were a family of 5 and had plenty of room to spread out and relax. We would definitely stay again!!

John
Excellent, 5 years ago
This was our first trip as a family outside of the country since COVID began. We could not have been more happy with our stay at Encanto. Everything was absolutely perfect and Janice was incredibly accommodating. The concierge, Julio, was also a pleasure and made sure we had everything we needed throughout our stay. The condo and beach clubs (Surf Club was out favorite) were very family friendly. I would certainly recommend 302 Encanto if you are looking for a quiet and beautiful space on one of the prettiest stretches of beach in all of Mexico.

Jami
Excellent, 5 years ago
This place was amazing and very comfortable. Thank you Janice!!!!

Leopoldo
Excellent, 5 years ago
The area is great, installations are very well attended and the people working in all the complex were very friendly. We visit all the beach clubs, they are very different in concept, but all are beautiful. The property has a great view to golf course and a big terrace with small pool for relax. We will return soon. Leopoldo

Reed
Excellent, 5 years ago
Outstanding! Everything about the experience was sensational!

Daniel
Excellent, 5 years ago
Great place, location, view and host!

Erin
Excellent, 5 years ago
Great place, love the art! Nice touches and very comfortable. The location and the amenities were awesome!!!

Ramiro
Excellent, 5 years ago
Janice's condo is beautiful, there is more than enough room for 8 people, the rooms and the bathrooms are the perfect size. The kitchen, living area and the terrace is the best part of the condo, you have great views of the golf course and the bay. As well there is a grill at the terrace and a pool. The Punta Mita complex is superb and the different kind of beach clubs makes the experience even better. 100% recommended.
Host Response
Hi Ramiro, I am so very happy all worked out quickly and you all were able to enjoy my little piece of paradise. Thank you very much for your positive review. It is greatly appreciated. I hope you come back and stay again. Sincerely, Janice

Joaquin
Excellent, 5 years ago
Great place , high class property and the owner and concierge team are great

Martin And Kristi
OK, 6 years ago
Condo: It’s a ‘nice’ unit but the pricing reflects a lot of deferred maintenance so if the following sorts of things bug you as they did us, then this probably isn’t the place for you: There were AC issues that could not be fixed during our stay leaving one bedroom extremely uncomfortable. The BBQ needs repair, window and door hardware not working / damaged, clothes dryer didn’t work properly, insufficient hot water capacity for 5 people, golf cart needs maintenance (and is only a 4 person cart so bad luck if there are 5 or more in the group). North Shore Realty were the managers during our stay. They are good at being nice but if there’s a real issue to deal with they throw there arms up in the air and tell you to email the owner. The Owner tried to be responsive but we had to suffer the consequences of poor maintenance. Location: The condo is well located behind the gates of Punta de Mita and has predominantly golf course views with peekaboo views of the water. Very convenient to Sufi Beach Club. We’ve been coming to Punta Mita for 10 years and it has been our go to place however the last few visits have been spoiled by the incessant noise of construction. The developer is building out every usable site behind the gates and what was a quiet paradise is sadly being overdeveloped. This time we found it tough to hang out at the unit during the day. The steady stream of dump trucks and construction traffic, the renovations on an adjacent unit, the maintenance crews with their leaf blowers, lawn mowers and power washers, it was impossible to find peace and tranquility.
Host Response
Dear Martin, I am sorry about the AC not working in the 1 bedroom. As soon as I heard about the problem I had my Property Manager contact the AC company. I stated that you did not have to be at the condo waiting for the AC company that my Property Manager would be with them. I believe the AC company came out quickly, determined the problem then placed the order for the sensor. This sensor was not in Puerto Vallarta so the AC company had to order it. Please understand that Punta Mita and Puerto Vallarta are resort areas and they do not have all the conveniences that we have in the United States. Things take time when parts have to be ordered. Regarding the dryer, you did not mention that there was a problem otherwise I would have contacted my Property Manager to get that fixed. The BBQ needs repair. I am sorry I wish you had mentioned that you had a problem. I can only assume you had a problem lighting the grill. It is a natural gas grill and sometimes when the tank is refilled air gets in the lines and takes time to get the gas to the grill. I am sorry there is nothing I can do about this. Regarding the golf cart. A 4 person golf cart is supplied plus I also have a 2nd golf cart available for rent. This information is discussed in my check in document. I am sorry you may not have understood this. Punta Mita has become a wonderful vacation spot and yes there is construction going on in other developments behind the gates of Punta Mita. As you saw there is grass and landscape areas that need to be maintained. Usually everyone is hanging out at the beach clubs or golfing so they do not see this maintenance work going on. I just signed North Shore as my Property Manger in September. I live in the US and it is difficult to know everything that is going on at your rental property. Thank you for posting this information so I know what type of service my renters are receiving and I am addressing your concerns with my Property Manager. Again I am sorry that you did not find peace and tranquility in your stay at Punta Mita. I hope you find another place that offers this to you. Janice

Tarin
Excellent, 6 years ago
We had a wonderful stay. The condo is just as described. Host and team in punta mita were very helpful and responsive.

Sandra
Excellent, 7 years ago
Thank you for sharing your place in paradise. This was a very relaxing vacation. Everyone was very helpful and our time there couldn't be better. As an aside, my son left behind a considerable amount of money in a closet and Janice was kind enough to reach out to her property manager and they are making arrangements to return it to us. Thanks so much!!

Daniel
Excellent, 7 years ago
Everything was excellent, highly recommended, a beautiful paradise... unforgettable days, thank you so much for your hospitality.

Alfredo
Excellent, 7 years ago
The apartment is everything that the listing indicates, the location, views, well equipped, everything excellent, only the A/C in one room does not work
Host Response
Dear Alfredo, I am sorry that the 1 bedroom AC thermostat did not work. The AC company came out and determined one of the wires was bad. They did not have the wire in their stock and had to order it. Please accept my apologies and understand I try to take care of all issues as soon as I can, however somethings like wires going bad are out of my control.

L.D.
Excellent, 7 years ago
Wonderful place! Use of a golf cart was fantastic and all of the Beach Clubs were special in their own way. We will be back, and this place will be our first choice.

Shadi
Excellent, 7 years ago
This is a great value in Punta Mita. The condo is extremely large and has all the amenities you could need. Access to all the beach clubs was great. Decided to try a different one each day which really made the trip unique. Janice and Stephanie are wonderful and very responsive.
Host Response
Shadi and his family were great guests. There was a slight issue with the golf cart, but we were able to get it repaired and they could enjoy their vacation. They were very easy to work with as first time renters. I hope they come back and stay again.

Matt
Excellent, 7 years ago
This property is in a fantastic location, is very clean, and Janice is a great host. Would absolutely stay here again.

Karen
Excellent, 9 years ago
It's an inspiring and magical place! We will definitely be back!

Rodolfo
Excellent, 10 years ago
The hosts really care that nothing is missing, the condominium is very comfortable and tastefully decorated and with a spectacular view.

Estefanie
Excellent, 10 years ago
Destination is perfect! Punta Mita is widely recommended to spend a few days in total privacy. The host is extremely friendly and always ready to help. The apartment is very nice in terms of decoration and location. Everything is in order and clean. The rooms and bathrooms are spacious, the common areas great, and it is best to have the golf cart available to move inside the subdivision and beach club. The latter is newly renovated and beautiful. Definitely excellent for family plan or as a couple. If you like golf it's amazing.

Wendy
Excellent, 10 years ago
We loved this place!! Perfect location, a little slice of paradise, thank you!!

Alejandro
Excellent, 10 years ago
Spacious and comfortable apartment, met all expectations. John and Janice, great hosts. Thank you for everything.

Jenny
Excellent, 10 years ago
John and Janice were great hosts. They were very prompt in answering our questions and helped up set up taxis for us to get to the airport. The golf cart was probably our favorite part of the trip. We were able to get into Punta de Mita easily whenever we wanted. The booklet that comes with the house was also incredibly helpful for us to take advantage of the community. We spent a day at the St Regis pool and another at the Beach Club.

Ines
Excellent, 10 years ago
Janice and John's home is beautiful. It was a wonderful experience. We enjoyed the beach clubs and golf cart made it easy to get around.
Host Response
We are very glad you enjoyed your stay in our condo. We were glad to have you as our guest.

Marisol
Excellent, 10 years ago
Everything beyond expected! Best choice if you want to assure a great vacation in punta mita. The condo is perfectly located, pretty, very clean and well equipped... the kitchen is so well equipped too... we where a party of 8 and we where very confortable. We had the golf car so we could get to know all around. We asked for a cook and they arranged it perfectly. This is my first experience as an airbnb user and I am glad it went great (with no unconfortable suprises). Thank you John an Janice for such great opportunity.!!!! Luis Rincón great attention too...
Host Response
Thank you for your comments Marisol. John and I are very happy that you had a wonderful vacation and enjoyed our condo and piece of paradise. We hope you will all come back to our paradise again. Janice

Suellen
Excellent, 10 years ago
What a marvelous stay we had at Janice's lovely, spacious condo in El Encanto in Punta Mita, Mexico! The condo had everything we needed for a comfortable stay, including access to the washer and dryer. There was a beautiful view of the ocean and of the golf course. The owners and property manager were easy to communicate with to answer questions. The security at the El Encanto gate were thorough, helpful and friendly. The access to the golf cart to travel around Punta Mita was an added bonus, which eliminated the need to rent a car. And the residence beach club was a little slice of heaven. We also had access to the Pacifico and Bahia golf courses, which are two of the highest ranked courses in Mexico. It was a perfect vacation! Thank you!
Host Response
Thank you for your lovely comments Suellen. John and I are very happy that you had a wonderful vacation and enjoyed our condo and piece of paradise. We hope you will all come back to our paradise again. Janice

Alejandro
Excellent, 10 years ago
Everything was beyond expected!!!

Ari
Excellent, 11 years ago
What an incredibly beautiful and easy experience! Would highly recommend these hosts and this property! Thank you!

Leah
Excellent, 11 years ago
We stayed here for just one night while our house was full of guests, and I have to say it was a perfect home for our 3 families. We will definitely recommend this condo to family and friends when they stay in Punta Mita. It is ideal for couples or families and has all the amenities you need. The nearby restaurants and beach clubs are very nice and couldn't be more convenient. Thank you for a lovely stay in your home!!

Samuel
Excellent, 11 years ago
Hello we just spent the weekend in Janice's place and all was better than expected, since the beginning she was very helpful and kind, the pictures really correspond the reality. All the people there was very nice. Everything was clean and set to you just relax. We definetly are going to go back.