Luis

Reviews

Superhost

42 total reviews

93% rated 5★

42 reviews

4.86

2023–2026

42 reviews

3BR Condo in Puerto Vallarta

Ma Florencia

Excellent, 1 month ago

Everything was perfect. The host was always available in case we needed anything, but apart from a few questions on the first day, everything was so good that we didn't need any assistance with anything. I would highly recommend it

3BR Condo in Puerto Vallarta

Alejandra

Repeat guest

Excellent, 1 month ago

Everything excellent!! Perfect for families

Wonderful experience! The unit was spacious and very clean throughout, all the amenities you would need, the host definitely thought of everything required to cook and blend frozen drinks on your terrace! Easy direct elevator access into the unit with QR code that made it feel very safe. The complex has all the features of an upscale hotel, great restaurant, beach waiter service and onsite spa with beach massage availability! Can’t wait to return, thanks to Luis for such amazing hospitality!

beautiful beach front condo, the balcony is just in front of beach and you can hear the waves breaking in the sand, we had all dinners and breakfasts at the balcony with a beautiful ocean view. The pool, beach and common areas are amazing. The staff is very friendly and willing to help. I definitely will come back.

Host Response

I'm glad you had a good vacation, we look forward to seeing you back soon.

An ideal place to rest; the pictures don't do it justice, you definitely have to be there to appreciate it as it really is. The impeccable cleanliness, it has everything you need to cook or there are restaurants nearby if you want to go out. The pools, in addition to being huge, are always clean and heated. The Maritima staff are always friendly and willing to answer any questions. The hosts are always looking out for us. Overall, it is a place I recommend if you are looking to enjoy a pleasant place with a spectacular view.

Host Response

Thank you very much, I'm glad you enjoyed a few days of rest. We are at your service for future stays.

3BR Condo in Puerto Vallarta

Carlos

Repeat guest

Excellent, 1 year ago

Excellent place, very nice view of the beach. We had a great time. I will definitely return on my next vacation

The apartment is comfortable for six adults. In one of the rooms, the bed is too small for 2 adults to sleep. Yes, it would be comfortable for 6 adults and 2 children in my opinion. It has very good access to the pool and beach. The apartment is very nice and has all the kitchen utensils. I recommend washing everything before using it, many things were dirty. But that doesn't mean the apartment isn't comfortable and has everything you need. I travel with a baby and bring everything I need, and the accommodation had everything too, like a playpen, bathtub. Very well equipped. Beach games, a cooler to take to the beach or pool. Everything worked well. In one of the rooms, the curtain was missing so that sunlight would not enter in the mornings. They offered to come and repair it a day before our check-out. So we decided not to, as it wasn't necessary. I recommend it, you can hear the sound of the sea all the time and it's very comfortable!

Host Response

Thank you very much for your feedback. We've had an excellent track record and as you know, all issues were addressed. We'll be ready to assist you when you'd like to return. Always looking to give them all the support and service.

Maritima resorts is absolutely beautiful. Mariana was very responsive to any questions. We arrived on an early flight and though checkin was not till 3 pm Reception was very helpful and you can wait there or go to the Restaurant for refreshments. Jugs of water and bags of ice are available delivered to your unit upon request. The 75 m pool is amazing along with the gym up on the roof. The rooftop has 2 pools and a hot tub as well as a bar. The view from the roof top is second to none. As described maid service is not optional and is a daily cost of 600 pesos daily or $42/day extra. Condo rules do not allow visitors on the property. Our group of 7 thoroughly enjoyed our time here and would love to come again!

Everything was ok until he was telling me about an extra fee for the electricity bill and extra for cleaning I think is not fair to get charge extra fees

Host Response

Hello Jose, We recommend Always read the listing completely before washing, so in truth everything is specifically pointed out. In your stay, everything is perfect and there were no complaints. We are surprised now The review being that we have an impeccable history and VERY satisfied customers with quality, we are SUPERHOST. Responding to your comments: The publication clearly states that light is granted for daily consumption. This was told from the beginning too, the surplus was approx 40 usd, same that was not even received from you and you are claiming it. Cleaning was done 2 days during the stay and you agreed and it is also mentioned in the listing. The location is exceptional and there are many restaurants and places of interest nearby, qualifying us like that would have been the responsibility of researching before and expressing what was wanted to be done, to know that this place was not for you. The quality of our condominium is top notch.

My stay at this Airbnb with my family was quite pleasant. We all comfortably enjoyed the facilities and the safe atmosphere of the place. The accommodation met all the basic expectations: it was clean, comfortable, and the pleasant decor really made you feel at home. The host was attentive and responded promptly to all our inquiries, which is highly appreciated when traveling as a family. However, it is important to mention that flexibility in check-in and check-out times is not a strong point here. Unlike other hosts in the same building who offer flexibility in this regard, our times were quite strict, which could be an inconvenience for those who need a little more flexibility in their travel plans. In conclusion, if fixed schedules are not a problem, this Airbnb is a solid and reliable option for families. Children will have a safe space

Host Response

We appreciate your amazing feedback and that you loved your stay. We would have loved to help you with your check in early but unfortunately that day we had checked out. and on the day of your departure there was check in. When we can help we always do, in your case we were able to help you get in 2 hours before which I help a lot.

The apartment and the estate are very nice. It's a place where adults and kids can perfectly enjoy the facilities and amenities. I loved the place. I highly recommend it, and the location is good and close to the supermarket and the airport. Note to highlight: I would have liked to know that I couldn't enter the complex even though it wasn't my check-in time yet. I had to wait 3 hours outside on the avenue since I was coming from the airport. I had been in places like this before and could have waited in the lobby or restaurants while it was my check-in time. In any case, I appreciate that the host did his best to let us in 2 hours before check-in. Regarding the payment for daily cleaning services, it was not clear to me that one is the payment for the check-out cleaning and the other is the payment for the daily service. I thought it might be every other day!! Not necessarily every day, since I feel that the description needs to be more specific.

Host Response

Dear Alexandra, we are very happy that your stay was INCREIBLE. and your rating of 5 STARS. regarding the arrival, it was impossible to receive them at 9am, as you know there was another check out that day. We needed to clean the condo. As mentioned by condominium rules, there could not have been check in so early. And I will be supported that they will come in at 1pm. Referent to cleanliness is also commented and once they were in agreement. As mentioned, the service is to take care of you as you deserve and have all the attention. We appreciate your visit.

Good apartment, in a location close to the beach within the Marítima development. The price is reasonable and the beach is very nice, spacious, with typical palapas and good service. The food at the restaurant is quite tasty and cheap. Things to improve: a) Serious problem: the AC has only one control in the master bedroom for the three bedrooms, and two of them are hotter due to the distribution. And also the control was out of adjustment, so you had to set it to 24 for bedrooms 2 and 3 to have AC, but at 24 the master bedroom was very cold. The AC technician went to check the system, but it was not fixed; b) You cannot ask the owner questions before paying; c) Once in the apartment, we were notified of a daily electricity fee that was impossible to monitor and we were charged an additional final fee; and d) the owner did not help us get a cook and we had to find one ourselves. Rating 3 out of 5. We would not come back.

Host Response

Thank you for your feedback Point A) Air Conditioning: I explain and prove that it works very well. It is a central air that cools the quarters in a distributed way. We sent technical as a courtesy and they were explained, so they work all the apartments of the complex, we have had more than 27 satisfied guests throughout the year without reports. B) Referring to inquiries, If inquiries can be made before requesting a reservation, to decide to stay. C) extra consumption of light. This is in our policies. We invite you to review well operation of the platform as it is published. D) Cooking. we offered a cook and they did not accept costs, they asked for a cook for simpler things for which we could not get it according to their budget. This is not a point to badly rate us as it is something extra that we help in getting. We were always pending the entire stay without any complaint. physical and digital presence Thank you

The condo is incredibly comfortable, a good size and a amazing view to the main pool and the sea in the background. The apartment has everything you need to cook and the service of ice and water by the administration comes very well so as not to have to look at an external store. 5 minutes away is a MEGA Comercial with a Starbucks, so there's no shortage of pantry and coffee. The apartment features a central A/C. which could have a small inconvenience when it comes to the temperature of the bedrooms, since by changing the temperature in a room, it affects the rest of them. Pedro and Mariana were excellent hosts, they welcomed us with surprises and lots of information. On the other hand, it is very comfortable to have an elevator that goes up directly to the condominium. Marítima's facilities are very nice, modern and tastefully decorated, the pools on the top floor were my favorites for the view.

3BR Condo in Puerto Vallarta

Carlos

Excellent, 3 years ago

Excellent location and very good apartment conditions.

3BR Condo in Puerto Vallarta

Jorge

Excellent, 3 years ago

Excellent service from the hosts Pedro and Mariana. Very good communication and very attentive. Good beach and location. The apartment has everything. The facilities are very functional and there is very good service from the staff of the complex. We really enjoyed all the amenities, such as the paddle tennis courts.

3BR Condo in Puerto Vallarta

Alejandra

Repeat guest

Excellent, 3 years ago

The apartment is beautiful, just like the photos. It has an ocean view and is close to the pool. Very well equipped with everything you might need. The furniture, bedding, and towels are of very good quality. The daily cleaning service was a good addition, to make it more comfortable. The building is well located and has several pools. It has restaurant, bar and snack service on the beach/by the pool, which is very convenient so you don't have to go out. Luis was very attentive before and during our stay. An excellent host!! He can also help with grocery shopping and other tourist services.

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