Luis
Reviews
32 total reviews
88% rated 5★
32 reviews
4.84
2023–2026
Cleanliness 4.8
Accuracy 4.9
Communication 4.9
Location 5.0
Check-in 5.0
Value 4.7
32 reviews

Jesse
Excellent, 5 months ago
The facility is family friendly with nice pools and beachfront. The space is great, and the hosts were very generous in answering our questions and helping us coordinate with tour operators and drivers.

Lise
Excellent, 5 months ago
Our stay was fantastic from start to finish. The condo was even more beautiful than the photos, and everything felt clean, safe, and very well maintained. The new couch was incredibly comfortable and perfect for our large group. We were 4 adults and 5 children, and the space worked perfectly for us. The bedrooms were very spacious, and the trundle beds were both comfortable and thoughtfully placed so they didn’t overcrowd the rooms. The kitchen was fully equipped with everything we needed. The small pool right in front of the patio was amazing for the kids, and the proximity to the main pool and the beach couldn’t have been better. Communication with the hosts was always quick and pleasant. Overall, we were extremely satisfied with our stay.

Erik
Excellent, 1 year ago
everything excellent, very nice apartment
Host Response
Gracias Erik, los esperamos pronto!!

Carine
Excellent, 1 year ago
Our days were perfect. Everything is great, we highly recommend it! We'll be back soon.

Nichole
Excellent, 1 year ago
Our family of six - including a 5, 12, and 15 year old - had a wonderful time here. There was plenty of space for all of us and accommodations were clean and comfortable. We loved having a wading pool outside our patio for our little one to play in. The pool area in the courtyard was huge and was never crowded. Plenty of umbrellas and lounge chairs available. The two restaurants on site were convenient and great tasting entrees for adults and kids. This place is a bit removed from downtown. It cost $600 pesos for a taxi to seat six people - make sure to bring pesos. If you pay with USD - price was $42 (even though exchange rate is $30). The resort is quiet and we felt very safe within it. We would absolutely stay here again. The hosts were super helpful and responsive. We thoroughly enjoyed our time here. We highly recommend!!

Margot
Good, 1 year ago
This is a wonderful place! Warm beach, fun pool with water depths friendly for little ones. Poolside food was pretty good. Amenities were nice and easy to use. There is a bunk bed room we didn’t really use. I think this place comfortably sleeps more like 4 adults. The hosts were very kind and easy to work with. I’d love vacationing here and would come back!

Richard
Excellent, 1 year ago
modern, clean, spacious condo, beautiful resort. Beach chairs and umbrella on demand included, so practical! Beach is not the nicest of all Playa beaches (water less clear, more algue, small amount of litter on the sand but still nicer than Miami beaches. A little on the pricy side but if you have the budget then amazing.

Katy
Excellent, 1 year ago
This was a wonderful stay and so family friendly. They had a clean pack and play, wagon to take to the beach, even some kids toys and puzzles. The Mareazul complex is the best place I have stayed in in Mexico- clean, great pools, hammocks and plenty of lounge and beach chairs. The restaurant is great if price (although similarly priced to other restaurants in Playa marketed to tourists). Strongly recommend.
Martin
Excellent, 1 year ago
Good afternoon, apart from Luis, Paty and Alejandra were always available and in an extraordinary way, great people. The place and the service are highly recommended

Edgar
Excellent, 1 year ago
Great place, with great amenities. super fun for the kids and convenient
Jan
Good, 1 year ago
We absolutely loved the pool areas; the beautiful lush landscaping and the best beaches in the area. The ocean sand was clean and soft and the entire beachfront was an absolutely beautiful location! Unfortunately though, the apartment needed a few improvements: * It was not cleaned properly. It looked good on the surface when we checked in, but when we opened some of the kitchen cupboards, they were covered in crumbs * The door to the bunk bed room was missing a handle and our grandson couldn’t get out during the night to go to the washroom * The patio chairs are a hazard! They either don’t open properly or the don’t close, and could be very dangerous * When we went to the wrong building in error, we were able to open the building door and the apartment door of the wrong apartment with our codes
Juan Jose
OK, 1 year ago
The condominium needs maintenance, some bedroom curtains don't work, some lamps are burnt out, the bedroom TV didn't turn on, some jacuzzi tiles were almost coming off. The condominium has a very good layout and size, the place is beautiful, the pools are divine and the beach is magical. The host is very friendly.

Stefan
Excellent, 1 year ago
Luis's place is large, clean, quiet, and beautifully decorated, and looks better than the pictures. It is in a very safe location, within a short drive from the Playa del Carmen downtown and supermarkets. It has access to a gorgeous pool and to a fine beach. We would return in a heartbeat. Thank you for everything!

Irlanda
Excellent, 1 year ago
My goal was to seek tranquility, a nice place and safe place with family near the beach ( with children under 5 years old) and it was fulfilled! The place of the apartment is quiet and inside the apartment we had everything you need at hand. Honestly I did not want to fight and so it was during my stay, the host and his team helped me in locating assistance for meals, also near the area there are supermarkets and with apps it was quick to shop. Also the food service inside the apartamenos was rich and quick to serve. The beach was not far away and was always clean. Very attentive and accessible in my requests. I definitely come back. Thank you very much!

María
Excellent, 1 year ago
Very good host, you were always attentive! The apartment is very well equipped for what you need! On the exit to the beach, the sunbeds and umbrellas at your disposal! We really had a wonderful vacation!

Roberto
Excellent, 1 year ago
Everything was great

Laura Belen
Excellent, 2 years ago
Magnificent accommodation for 10 people. The surroundings and unbeatable services. We really enjoyed this stay, we definitely recommend it.
Host Response
Nos da mucho gusto que hayan disfrutado el alojamiento y su estancia! Esperamos recibirlos muy pronto!

Javier
Excellent, 2 years ago
Incredible attention and service. Thank you

Behiry
Excellent, 2 years ago
Excellent option for large families who want to know the parks and/or walks in the area, very good service and fair and accessible prices throughout, private facilities and in an excellent location.
Host Response
Muchas gracias por tus comentarios Behiry, nos da mucho gusto que hayan disfrutado de sus vacaciones!

Nancy
Excellent, 2 years ago
Excellent service from Luis and his team, always resolving doubts and paying attention, we will definitely return soon☺️.

David
Excellent, 2 years ago
Great thanks!!

Blanca
Excellent, 2 years ago
My time here was wonderful, it is perfect for a family of 6, but the place can hold 10 people easily. We went for 3 nights. My husband and 4 kids had a great time in the beach which was free of seaweed, so no need to worry about that. They have a huge pool area that is never overcrowded, along with a private pool outside your condo. It is great for kids to have fun and for parents to take a break from the sun. The condo came with a wagon along with a cooler which was great to carry all of your snacks and drinks! Everything was provided. Luis and Patricia were excellent hosts, they always answered questions with quick replies. The area was very secure, I never felt unsafe at all. The 5th avenue, which is where all the restaurants and shops are located is like an 8 min drive away. This place is amazing for little kids and teens, we will definitely be back!
Host Response
It`s great to know that your experience in our appartment was so pleasant. Thank you for taking the time to share with us, it means a lot. We hope to welcome you again in the future and provide you with another unforgettable stay. Thank you for choosing us and for your kind words!

Karla
Excellent, 2 years ago
We were very comfortable in Luis's house, it had everything you need for a family vacation
Host Response
Gracias Karla, espero hayan tenido excelentes vacaciones, será un gusto volver a recibirlos!!

Manolo
Excellent, 2 years ago
Great location and communication! Facilities are in excellent condition
Host Response
Gracias Manolo, esperamos recibirte de nuevo muy pronto!

Carolyn
Good, 2 years ago
We found this condo well located in the beautiful but large complex. Very convenient to the pool, beach and restaurants. Patricia was an amazing host, and even provided us a recommended taxi driver who was fabulous! The condo is spacious and easy to access. They provide a five gallon water jug that attaches to the fridge which is awesome and it’s so nice to have a washer/dryer, just bring your own soap. Aside from the very firm beds, we had a delightful stay!

Barbara
Excellent, 2 years ago
Few days amazing. Thank you so much 💝

Layne
Excellent, 2 years ago
we brought our family of 6 here and had a fantastic time. the house was clean and nicely furnished. the beach is beautiful. the pool and landscaping is well maintained. the food at the restaurant was also good. If your looking for I nice relaxing vacation I would highly recommend. we will definitely come back.
Host Response
Hi Layne, We're thrilled to hear that you enjoyed your time here. We hope to have the pleasure of hosting you again in the future! Warm regards,

Eric
Excellent, 2 years ago
back we will go back

John
Excellent, 2 years ago
We had a great stay. The condo was accurately reflected in the images in the listing. It offered plenty of space for my family, it was clean and fully equipt for a wonderful vacation. Situated within a Condominium complex, this unit provided direct access to the large pool and a 4-minute walk to the white sand beach. It was located in the Corasol complex alongside other hotels. My stay was outstanding, and I would certainly to stay here again.

Luis Eduardo
Excellent, 2 years ago
Super place and host !!

Paloma
Excellent, 2 years ago
Excellent accommodation for a quiet beach vacation. Everything impeccable, access to content platforms, giant TV in the living room for family movie nights,. Very nice and complete condominium and the best thing is that it is on the beach. Excellent communication and response from Luis and Patricia. Undoubtedly our house in Playa del Carmen that we already want to return to!
Host Response
Muchas gracias por tus comentarios Paloma, nos da mucho gusto que hayan disfrutado mucho sus vacaciones, esperamos volver a recibirlos pronto!!

Andriy
Excellent, 2 years ago
We stayed as a family of 5 - and the condo exceeded our expectations for PDC area. We used to stay in all-inclusives (such as Paradisus nearby), but this time we wanted more space and we received it. We have pretty high standards and travel a lot. Location: very private and secure area not far away from PDC parks and amusements - always felt very safe and welcome. A very large pool - children spent a lot of time there, steps away from the beach where you have ability to order food/drinks and have comfortable day beds. 2 restaraunts on site - with great view and very nice food. It was great to be having coffee and watching kids play at the pool. There's a well stocked shop on premises. Also, there's gym and spa - we haven't had a chance to check them out - but both looked good. Condo: clean modrdevery convenient access - you can walk to pools/beach from patio area. Very clean. Well stocked to get started. Nice comfortable matresses, beds and linens. Good AC. Very Fast WIFI (300 mbp