Norma
Reviews
133 total reviews
95% rated 5★
133 reviews
4.94
2023–2026
133 reviews

Ixhel Paola
Excellent, 1 month ago
Everything was great and super complete :)

Juan Carlos
Excellent, 2 months ago
Excellent place, very nice, a spectacular view, everything very clean and organized.
Alan
Excellent, 2 months ago
Very good service from the host and his team!!
Maria Fernanda
Excellent, 2 months ago
The house is super spacious and comfortable. The pool is great. The host is very friendly and approachable. We were delighted with the house and want to return

Alejandro Romero
Excellent, 2 months ago
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Juan Alberto
Excellent, 3 months ago
The photos DO NOT DO JUSTICE to how BEAUTIFUL the property is. As a recommendation, they should update the photos. An amazing place with a spectacular view. Felipe and Mariana's attention was amazing the whole time. 10/10. I would definitely come back.
Tania
Excellent, 3 months ago
It was a wonderful experience. The house is very nice and large, and it was always in excellent condition. Both the host and the staff were always available for any situation and were very kind. It's definitely a highly recommended place to rest and spend time with family!

Josue
Excellent, 3 months ago
Excellent stay
Joel
Excellent, 3 months ago
Very comfortable with the stay. The house is as described in the ad. Norman was always attentive to our needs. Excellent reception when we arrived at the house. Highly recommended.

Alexmary
Excellent, 4 months ago
A very nice, fully equipped place to stay, the beds are very comfortable, there's a fully equipped kitchen, and we enjoyed the Jacuzzi. Mr. Felipe, the manager, is an excellent host. We'll definitely be back!

Alejandra
Excellent, 4 months ago
The house is very nice!! And the people who welcome you are very friendly 🫶🏼. I would definitely come back :)

Maria
Excellent, 4 months ago
Great host, very friendly and helpful at all times. Always willing to help and make your stay more comfortable. Highly recommended.

Pablo
Excellent, 5 months ago
I will definitely be back. Excellent service from Norma and Fernando; they were super friendly and ready to help with anything. The house is impeccable. The pool is wonderful. Everything was excellent.

Eugenio Javier
Excellent, 5 months ago
Amazing stay with super-attentive staff

Armando
Excellent, 5 months ago
Excellent residence with a nice view of the lake

Rene
Excellent, 6 months ago
Norma’s house is awesome! We had a great time. Excellent in every way for having a great time with family and/or friends. The location is amazing, just a few minutes from downtown San Miguel. Fer and Julia's service was unparalleled. Highly recommended!!

Carlos
Excellent, 6 months ago
An impeccable place, very large and beautiful, with a very nice view, and Felipe was always very helpful.

Fernanda Castro
Excellent, 6 months ago
Wow. The photos don’t do it justice; the house has it all! Better than we expected! We will definitely come back again!

Marissa
Excellent, 6 months ago
The place is beautiful, there are no words to describe how beautiful the place is. It's a bit difficult to get to the property since the stone road is steep both up and down. I made a mistake and one of my relatives violated one of the house rules, but Norma supported us to be able to solve it, which I thank her infinitely. I'll definitely be coming back

David Park
Excellent, 7 months ago
Great!! 👍👍

Martha
Excellent, 8 months ago
The house is beautiful, very spacious, has several outdoor spaces and all the amenities. The house is spotless. Felipe and Mariana, who are part of the house staff, are very friendly and helpful. Mariana helped us with the daily cleaning of the house (for an additional cost) and everything was always clean and tidy. We would definitely come back

Paola
Excellent, 9 months ago
The photos don't do justice to how the house really is ✨✨ we had a very pleasant stay, the house is mega spacious, super modern and has an incredible view of Lake Valle de Bravo. Very good communication with the host, we would definitely stay there again.

Ximena
Excellent, 9 months ago
Very beautiful place, the view is impressive, everything is very beautiful, Norma is super attentive and a very good host, as well as Mariana and her husband, a great family weekend, just keep in mind the access is a bit steep but apart from that everything is very good

Jose
Excellent, 9 months ago
Very comfortable and the gentlemen who take care of the house are excellent people

Michelle
Excellent, 10 months ago
We loved our stay at this home! The place is even better in person — the photos don’t do it justice. Everything was comfortable, clean, and beautifully maintained. Fernando and his wife were incredibly kind and helpful throughout our stay, which made the experience even better. We will definitely be coming back soon. Highly recommended!

Marcela
Excellent, 10 months ago
Excellent location, the subdivision is very nice and the house is beautiful and very good reception
Paola
Excellent, 11 months ago
A very nice house, super comfortable to spend the weekend there without leaving (Fernando and Julia) those who are taking care of the house welcomed us very well, helped us with luggage and gave us a tour of the house and were always attentive to what we needed, truly a beautiful house

Jose Luis
Excellent, 11 months ago
Great place, excellent location, clean house!

Yazmin
Repeat guest
Excellent, 11 months ago
Fantastic house! Felipe and his wife are always attentive to our questions or requests. I had already visited 1 year ago and I would definitely come back. The house is very beautiful.

Jorge E.
Excellent, 11 months ago
A beautiful place

Veronica
Excellent, 1 year ago
The house is beautiful and very comfortable, it exceeded our expectations. Norma is extremely friendly and quickly responded and resolved everything we needed. A super plus are Fer and Julia, who are in the house without their presence being annoying, always attentive, super smiling and friendly. Julia makes delicious handmade tortillas! We'll definitely be back very soon. Thank you Norma, Fer and Julia for making our stay spectacular!!

Ricardo
Excellent, 1 year ago
Great place and the hosts (Fernando and Julia) are super friendly and helpful. Thank you, we enjoyed it as if it were our home. I hope you will consider us for the future because we will return.

Fabian
Excellent, 1 year ago
Everything was excellent, congratulations on being such good hosts.

Mariela Angelica
Excellent, 1 year ago
A super nice and big house, it's well worth it. The people in charge are very attentive at all times. 10 minutes to downtown. Amazing jacuzzi.

MariaJose
Excellent, 1 year ago
Everything was fine with the house, only the entrance to the subdivision was a little confusing when I arrived.

Luis
Repeat guest
Excellent, 1 year ago
The place is excellent, the house is very nice, spacious and a great view of the golf course, But the most pleasant thing was how kind the people who attend the house were. Julia and Fernando helped us at all times. I definitely recommend it

Uro Diego
Excellent, 1 year ago
The house is quite comfortable and the location is excellent.

Juan
Excellent, 1 year ago
We loved the house, very large, super cool The gentlemen in charge of the house, Fernando and Julia, are very friendly and helpful. Recommended.

Cristian
Excellent, 1 year ago
Beautiful house, excellent communication and excellent help always from Fernando
Sandra
Excellent, 1 year ago
We loved the house!! 🏠 😍 Excellent, comfortable, super clean, good location.

Emilio
Excellent, 1 year ago
It's not the first time I've stayed at this house, the truth is it's an amazing place, very comfortable and with many amenities from the host, I've seen that they've included new things to make the stay more comfortable. The service and attention is luxurious, they solve anything and are very trustworthy The only thing that we didn't like so much this time is that they installed solar panels for the pool boiler, which made it turn on. During my stay, the pool was very hot during the day and there was no alternative to turn off the boiler. We had to wait for the sun to go down for the pool to be at a pleasant temperature Great place to stay and have a great time

Sandra
Excellent, 1 year ago
excellent stay and service from the hosts.

Juan
Excellent, 1 year ago
Felipe is the person in charge of watching the house and attending to visitors if desired. Felipe was extremely friendly at all times and provided us with excellent service. The house is amazing and I highly recommend it for events with friends and family. The climb to get to the house can be a bit tricky, so I would recommend taking a car for the type of terrain that Valle de Bravo is.

Alan
Excellent, 1 year ago
An amazing stay in a quiet area. He genuinely made us feel right at home. The house is beautiful and has all the amenities you need for a trip. Simply amazing.

Oswaldo
Excellent, 1 year ago
Amazing spaces and facilities, everything was perfect.

Ivett
Excellent, 1 year ago
Very pleasant stay. Julia and Fer are excellent, very attentive and helpful

Bruno
Excellent, 1 year ago
The house is incredible, very clean, very wide, the unbeatable view is not complicated when arriving because they are very steep streets but it is worth it. Norma is always very attentive to our messages and responding in the best way and in a prompt response. The guys who take care of the house Juan and Esme are very kind and attentive that at all times made us feel right at home.

Rosalba
Excellent, 1 year ago
This is the second time we've stayed at this place, and we'll definitely be back. The house comes with everything you need and more to spend a few days away from the city. Fernando and his wife's service was the best. Very friendly and warm; they make you feel at home.

Enrique
Excellent, 1 year ago
The house is impeccable, comfortable and clean, and with the service of Fernando and Julia, they welcomed us very kindly. I recommend them 100%. They resolved everything for us and the kitchen is luxurious

Rogelio
Excellent, 1 year ago
The people who take care of the house very friendly and helpful

Sina
Excellent, 1 year ago
Norma was very friendly, helpful and answered very quick. The house is beautiful and clean

Fernanda
Repeat guest
Excellent, 1 year ago
This is the second time we have stayed here, it is a beautiful house, more spacious and nicer than what you see in the photos, it is perfectly equipped.

Fernando
Excellent, 1 year ago
Everything's very nice

Miranda
Excellent, 1 year ago
Very nice house, very clean. The gardener and his wife were very friendly at all times. Getting to the house is a bit confusing. The view is spectacular. Overall, I would stay there again without thinking. The stay was super comfortable and very quiet. I would recommend the house

Gerardo
Excellent, 1 year ago
Very nice house, thanks to Juan and Esmeralda for their support.

Manuel
Excellent, 1 year ago
Excellent option, it is in a very nice, quiet and safe area. The house is very spacious, cared for and in constant maintenance that makes everything perfectly. Julia and Fernando, who are in charge of the place, made the days we were there very pleasant, they are always on the lookout, with a very good attitude, availability and service. All in all it was an experience we would definitely repeat.

Mónica
Good, 1 year ago
The house is spectacular in terms of facilities, however I think there are several things that can improve to make the stay more comfortable. Thesel does not work. I asked the manager and he says he has never served. I would have liked to know before since we had Christmas dinner for baking and couldn't do it. - They offer laundry service however we did not have access to it. Fernando and his wife washed for us what we needed, but they did not give us access to use them. - There are not enough glasses and cups for 12 people. We had to ask for more Same with service plates. There are no and you have to serve in pots. Fernando and his wife's attention was always quick, efficient, friendly and respectful.

Rebeca
Excellent, 1 year ago
Norma's house is beautiful, very well-equipped and everything works wonderfully. She was always very attentive to our questions. Her gardener is also very friendly and helpful. Absolutely recommended

Jose Manuel
Excellent, 1 year ago
The place is extremely nice. It's great to have nice moments with your loved ones Jose and his wife were very kind and were willing to help us in everything needed.

Diego
Excellent, 1 year ago
Excellent accommodation, we spent a weekend with 4 other couples and the staff of the property made our accommodation a super comfortable experience, attentive to our needs, friendly and for an extra amount you can request that they help you prepare breakfasts, meals etc. The spacious, super clean and 100% of the photos, definitely if any similar plan arises will be our first option.

Karina
Excellent, 1 year ago
It is a very nice house, everything is very clean and in order, the things in the house work and can be used, Juan and his wife welcomed us and were careful that we did not need anything to have an excellent stay, I highly recommend it and would come back a thousand times!

Aurora
Excellent, 1 year ago
Thank you Norma, a very nice house, highly recommended for a rest.

Jorge
Excellent, 1 year ago
Of the best stays I've had, the house is spectacular and the service from the Norma team is incredible.

Omar
Excellent, 1 year ago
Excellent house

Regina
Excellent, 1 year ago
Everything incredible! Very good service

Fernanda
Excellent, 1 year ago
It is the second year that we stayed and everything is excellent! Very spacious, very cozy you feel at home. Very friendly, both Norma and in gardener Fer. 100% recommended.

Yazmin
Repeat guest
Excellent, 1 year ago
The house is very nice! When paying for the boiler the water was delicious, it gets quite hot. Felipe was always attentive to anything we needed. Norma responded quickly and was very flexible, the view is amazing! There is a mini apartment which is another room but more private. It was a great weekend. Thank you for your help.

Moy
Excellent, 1 year ago
The house is incredible, communication with the norm very good, the attention of Felipe and Mariana excellent. And really the house is amazing

Ivan
Excellent, 1 year ago
excellent guests. i would stay with you again

Monserrat
Excellent, 2 years ago
This is beautiful the house and were always attentive in case anything was needed

Guillermo
Excellent, 2 years ago
House ideal for group plans, it has a heated pool through solar panels that makes it unnecessary to purchase the package with a boiler. Something that is not advertised and for us it was a great surprise is that the stay has a barbecue. In the house there is an assistance team in case something is necessary, they are very willing and eager for you to have a great stay.

Fernanda
Excellent, 2 years ago
The house is excellent, very good view and really is to enjoy and relax. It takes a bathroom near the jacuzzi to not have to go up too much, and to get to the house it is advisable to bring a van as the streets are quite steep. We dropped money in the house and we didn't realize it, Felipe warned us and gave us the money, great person. I would be back with my family.

Emilio
Excellent, 2 years ago
Excellent

Emilio
Excellent, 2 years ago
The house is very nice and has plenty of amenities. Ideal for fun and relaxation.

Danila
Excellent, 2 years ago
The house is beautiful, exceeded my expectations. Very nice everything.

Mayra
Excellent, 2 years ago
The place is as shown in the pictures, the place is spotless and the house is very comfortable. Norma was always attentive and the gardener is very helpful and is on the lookout if you need anything. It definitely met all expectations.

Sofia
Excellent, 2 years ago
Fer and his wife are very attentive and very kind !! I highly recommend this house all super clean and the house is very beautiful and comfortable

Eduardo
Excellent, 2 years ago
An excellent place for a weekend

Ximena Geraldine
Excellent, 2 years ago
The house is the same as the photographs, very nice and tidy. It is very comfortable and has all the amenities it indicates. The caretakers of the residence always ready for your needs.

David
Excellent, 2 years ago
Thank you very much

Cedric
Excellent, 2 years ago
The gardener is very friendly and very available. The house is super, it is very difficult to get to because there are closed streets everywhere in the center and access is complicated because it goes up a lot and you need a car that holds up... I don't understand why using the jacuzzi/pool is not included, you have to pay for the heating and it takes 4 hours to be ready. The house is expensive enough to include. Extra thanks to Felipe the gardener to make the effort to send me my forgotten sunglasses per package!

Itzel
Excellent, 2 years ago
Great location and beautiful house. The caretaker Fernando and his wife gave us a good welcome, inviting us to feel at home and it felt genuine. They were in the service area during our stay, and that was not uncomfortable, we did not feel monitored or pressed in any way, on the contrary, supported; They were only seen if we required them something. The house is very comfortable, spacious and impeccable rooms. Comfortable beds, soft, many pillows, soft sheets; all of quality thinking about personal use and not perceived wear on anything, all furniture well cared for, they seem new. The art that decorates the house is pleasing to the view, complements the spaces. The hot pool enough based on solar panel, we were able to be at all times and even when we had some clouds. The cleanliness of the place is remarkable.

Denisse
Excellent, 2 years ago
super spacious, comfortable and beautiful view. additional costs for heating the pool

Jose
Good, 2 years ago
Very cool

Ari
Excellent, 2 years ago
A truly amazing house, tidy, clean, with everything you need to stay for as many days as you need. The gardener and his wife are amazing people who were there for everything we needed. My family and I loved it. We would definitely come back to the house. We were very comfortable and happy. Thank you for everything.

Mariana
Excellent, 2 years ago
The house is the same as in the photos in the listing. It is large, very tidy, and very nice. There is a person who lives on the property and is always available for anything you might need. The location is good. It's close to downtown Valle de Bravo by car, but I still recommend bringing what you need because the streets are narrow and sloped, which makes it difficult to get around to buy something in an emergency. I highly recommend staying at this house. My family and I really enjoyed it.

Alan
Excellent, 2 years ago
Increible!!

Griselda
Good, 2 years ago
The house is beautiful, it is a very quiet place, excellent for a weekend, unfortunately the water pump was decomposed, additional there was no hot water.

Lizeth
Excellent, 2 years ago
The photos do not do it justice, the house is beautiful, we take a very pleasant surprise, very large and clean, but above all it is very equipped, it has everything you need, also the gardener is always attentive to any need, I highly recommend it.

Carlos
Repeat guest
Excellent, 2 years ago
Everything is incredible, it's the 2nd time we stayed at the property and it improved against the first time! Everything was excellent and just like in the photos, I highly recommend it!!! We will definitely be back.

Luis
Repeat guest
Excellent, 2 years ago
Amazing place I loved it

Jean André
Excellent, 2 years ago
Very large and beautiful house , just like the photos

Hatziry
Excellent, 2 years ago
The house is beautiful, the decor is amazing, and the location gives you a spectacular view. The common areas are designed for large groups to spend time together. The rooms are beautiful and cozy. All needs are met: AC, showers, entertainment, gym, kitchen and others. The way to get there is complicated due to the construction in Valle de Bravo, but it's easy to find the house, and it provides a feeling of privacy and security.

Daniela
Excellent, 2 years ago
The house is spectacular, the jacuzzi is amazing and the attention is super good, we would definitely come back

Ivonne
Excellent, 2 years ago
Excellent communication!!! Felipe el Jardinero was fantastic. He went above and beyond in assisting us with taxis, how to get around, provided us with valuable information for the house, was available to open and close the gates anytime we needed to go in-out. The views were amazing!!!
Stephania
Excellent, 2 years ago
A beautiful house, perfect for getting away from it all, with a spectacular view. We will definitely stay here again. Felipe was always looking out for us and I support us a lot! We highly recommend it 😊

Karol
Excellent, 2 years ago
excellent home in every aspect

Samara
Excellent, 2 years ago
Highly recommended, very nice and clean, and Felipe, the guy who looks after the house, is super friendly and is always attentive to whatever you might need.

Verónica
Excellent, 2 years ago
The house is beautiful, very modern, and comfortable for large groups. The pool is not cold on hot days but it is worth heating to use when the sun falls, which is very easy to request in advance. The beds are very large and comfortable and the views towards the lake beautiful. Felipe is always on the property at the order for whatever you may need. In our case he helped a lot

Fernanda
Repeat guest
Excellent, 2 years ago
The house is beautiful! Super clean, very well equipped, much prettier than in the photos, and extremely comfortable. Norma is always in touch, and Felipe, the person who welcomes you at the house, is very approachable and friendly. We would definitely stay here again, and it's also very close to downtown Valle.
