Paola
Reviews
Superhost65 total reviews
92% rated 5★
65 reviews
4.92
2023–2026
65 reviews

Victor Javier
Excellent, 2 weeks ago
Excellent accommodation; a nice place to spend time as a family. The hosts were very attentive and kept in touch.

Luis Enrique
Excellent, 4 weeks ago
We had a very good experience as a family. The house is ideal for spending a few quiet days and enjoying nature. The gardens are very nice and well maintained, and there are several activities to enjoy together. We really liked that the pool had hot water, as did the showers. Kayaking was a very cool experience, and at night we really enjoyed having a campfire. In addition, we thought the location was excellent, especially if you plan to visit Africam Safari, since it's super close, 5 minutes away. As a recommendation for future guests, there are quite a few mosquitoes, which is understandable due to the vegetation and proximity to the water, so we suggest bringing a good repellent. Overall, it was a very pleasant and comfortable stay, perfect for spending time with family. We definitely recommend it and would come back!

Liliana
Excellent, 1 month ago
A very quiet place, very large, excellent for traveling with children. The pool is very nice, one of the favorite areas

Sebastian
Excellent, 1 month ago
This is a little slice of heaven to get away from it all! Very responsive host.

Orlando Tadeo
Excellent, 2 months ago
A very nice place. Recommended because it's quiet and large. Just always bring mosquito repellent. Apart from that, it's perfect. Very good attention from the hosts.

Alejandra
Excellent, 2 months ago
The stay was extremely pleasant. I had a great weekend with my family and friends. We all loved the house, the atmosphere, and the amenities it included. I'll definitely be back

Erika
Excellent, 3 months ago
IT'S A VERY NICE PLACE TO BE WITH FAMILY, WITH INCREDIBLE VIEWS.

Susana
Excellent, 3 months ago
The house is incredible. They were always attentive to our stay. It's a great place to have a good time with your family. It has everything you need for a pleasant stay.
Host Response
Thank you very much, Susana. It's very comforting to know that we met your expectations!!!! We look forward to seeing you again soon :)

Luis
Excellent, 4 months ago
The place is even better than what you see in the photos; the experience was amazing.
Host Response
Thank you, Luis!! It was a pleasure hosting you and your family :) See you soon!!

Oliver
Excellent, 5 months ago
The place is in a quiet and safe area, with private and secure access. Its view of the Valsequillo Dam is unparalleled. It is very close to Africam Safari.
Host Response
Thank you very much, Oliver, for your visit!!! It was a pleasure to host you and your family!!! We look forward to seeing you back at Casa el Quinto Elemento soon.

Diego
Excellent, 6 months ago
Great house, a perfect place

Mariela
Excellent, 6 months ago
We had a super beautiful stay, the place is magical , to appreciate all nature from the comfort of this house has no words. Awesome views, the garden looks like a fairytale . The pool is delicious, a house designed for all your amenities. Thank you very much Pao , Alex and Mrs. Elvira for treating us so beautiful , they made a family vacation that we will always remember with much love! Thank you
Host Response
Thank you very much, Mariela. We loved hosting you and your family!! It will be a pleasure to see you again soon!!

Rafael
Excellent, 7 months ago
Excellent place
Host Response
Thank you very much, Rafael! See you soon!!!

Veronica
Good, 7 months ago
Water facilities need to be improved
Host Response
Thank you very much, Veronica!! We've already resolved it. We appreciate your feedback :)

Samuel
Excellent, 7 months ago
It's a beautiful house that the photos don't do justice to, it's much prettier, the hosts are super friendly and are attentive all the time, it has everything you need and you feel at home.
Host Response
What a pleasure to welcome you, Samuel!! We look forward to seeing you here!!!! It was a pleasure!!😉

Erik
Excellent, 8 months ago
The house is as shown in the photographs. It has an amazing view. Large spaces, comfortable beds, equipped kitchen. To enjoy the pool, it is advisable to pay for the heating. Elvira and Alejandro were always attentive to what we might need.
Host Response
Thank you very much Erick for your visit!! It was a pleasure to host you and your family:) We are very pleased to know that you enjoyed your stay, we look forward to seeing you soon back at our Casa el Quinto Elemento!!!!!

Karina
Excellent, 8 months ago
Everything was excellent, very good communication and a very nice place
Host Response
Thank you, Karina! I was delighted to hear that you liked our house! Don't forget to come back again!! We'd be very happy!!

Elena
Excellent, 9 months ago
It is a former place, very quiet, good view, different green areas to have a good time with the family, just caution because I play a day with many mosquitoes, if they were heavy and consider that there are several stairs to move around the house. Overall we didn't have an amazing time, we also used the pool and it was worth it.
Host Response
Thank you so much for your visit Elena!!! We are glad to hear that you enjoyed your stay at our Casa Quinto Elemento! We look forward to seeing you soon :)

Gabriel
Excellent, 9 months ago
Communication with Paola is excellent and the house is very cozy As in all accommodations, there are some spaces/facilities that do not always work well, but I appreciate that Paola was ALWAYS attentive and in constant communication to give us the best possible service Both the host and her FANTASTIC cleaning staff (Elvira) always showed initiative to give us the highest degree of comfort possible
Host Response
Thank you very much for your visit Gabriel!! We were really happy to welcome you and your friends! We hope to see you back soon!!

Raquel
Excellent, 9 months ago
It is a beautiful space with many amenities and excellent for relaxing and enjoying with the family. The house has everything you need for a perfect weekend. I just want to warn you that it is a space that will force you to go up and down stairs if you want to enjoy all the spaces. It's a good exercise since there are several floors to access the lagoon balcony and the pool.

Manuel Alejandro
Excellent, 10 months ago
Excellent service and communication with Alejandro and Elvira!! But not so with Paola, since she was bad, as she took a long time to answer. I had to contact Airbnb support to contact her, but anyway, the house is just like the photos that are published. The shower in the main room still hasn't been repaired, the water comes out boiling or it comes out freezing, that is, it cannot be regulated. I had 2 children and it was impossible to bathe them there. In general, the house is pleasant and with a good lighting atmosphere to spend a pleasant time in the pool and campfire area.
Host Response
Thank you so much for your visit Manuel! Thank you for reporting the water issue, we will check it out! We look forward to seeing you soon back at Casa el Quinto Elemento :)

Troy
Excellent, 10 months ago
Great space, we had a problem with the electricity and the water. The team acted fast, remained super professional and got it fixed as fast as they could. All in all, the stay was perfect. We loved all the outdoor space, and the fire pit and the view of the lake and mountain. Beds were comfortable, and would recommend
Host Response
Thank you very much Troy for your patience and support at the time of the power outage!!! It was a pleasure to welcome you and your family!!!! See you soon!! We look forward to seeing you back soon!!!!

Débora
Excellent, 11 months ago
The house is amazing, the landscape and tranquility of the area are priceless. We hope to return soon, my family loved it and the hosts were always attentive to our needs.

José Enrique
Excellent, 11 months ago
Everything was very good with the accommodation, if several people go, I think it's worth a great value for money. The accommodation is very clean and has areas for you to do activities, the place feels very safe, upon arrival there are only a few meters of terracería that for small cars can be slightly complicated.

Daniel
Excellent, 1 year ago
Excellent accommodation and service. I recommend bringing mosquito repellent, as there are many in the region
Host Response
Thank you very much Daniel!!! It was a pleasure to host you and your family! We look forward to seeing you back soon:)

Stephany
Excellent, 1 year ago
Our stay was amazing. It's a very nice big house. If you're a nature lover, this is the place for you. Most supermarkets and large restaurants are about 30 minutes away. This house is great if you want to rest

Tania
Excellent, 1 year ago
My whole family and I stayed at this house, and it was an unforgettable experience. The house is beautiful, very spacious and comfortable, ideal for gatherings and spending time together. Everything was spotless, well-maintained, and had all the necessary touches to make us feel right at home. The atmosphere is peaceful, welcoming, and perfect for enjoying time with family. We had a wonderful time and were absolutely delighted. It's definitely a place we highly recommend and would love to return to.

Arturo
Excellent, 1 year ago
Hello Paola and Alex, Thank you for your hospitality. Your home is truly beautiful, and my family and I had an exceptional time. We are eager to return in the future.
Host Response
Arturo, this is your house and we loved meeting you! We really hope to welcome you again in the future!! It was a pleasure to welcome you;) See you soon!!

Gabriela
Excellent, 1 year ago
Amazing views!
Host Response
Thank you very much for your visit Gabriela!! It was a pleasure to host you and your family! We look forward to seeing you back at Casa Quinto Elemento Valsequillo soon! See you soon!!!!

Victor
Good, 1 year ago
The accommodation is very nice, quite large, with wonderful and well-maintained green spaces. The place seems to have been a spa that they've now converted into rooms. It was a family trip, and the host was always in contact, very friendly, and always attentive. They gave us the option to check out late, which we greatly appreciated. The pool is heated and very pleasant. The rules and additional costs, such as firewood for the bonfire, should have been explained from the beginning. The only "negative" point was the shower water temperature; it's a bit difficult to regulate between too cold and too hot. Overall, I recommend the place, and we appreciate the attention we received.
Host Response
Victor!!! Thank you for your visit! It was very nice to welcome your whole family to our house! See you soon!!

Ruben
Good, 1 year ago
We had a good day as a family, the stay had amenities that made us all able to positively spend the time, the pool, kayaks, grill, etc., everything according to the description, thanks to Paola and Alejandro who were attentive to us.
Host Response
Rubén, thank you so much for choosing our space! We look forward to seeing you back soon in Valsequillo, Puebla!!

Leonel
Excellent, 1 year ago
Everything was excellent, maybe only when we showered the water was either too hot or too cold, but everything was spectacular
Host Response
Thank you very much for your visit Leonel !!! It was a pleasure to welcome you and your group of friends!!

Rodrigo
Excellent, 1 year ago
An excellent place to rest, very spacious and with sufficient amenities, Paola always responded to what I needed.
Host Response
Thank you Rodrigo!! We really appreciate you choosing us! We look forward to seeing you back soon in Valsequillo!!!

Alan
Excellent, 1 year ago
Everything was excellent, Paola was always pending if I needed something, the arrival was easy and the place is spectacular, there is a lot you can do there, it was amazing
Host Response
Thank you Alan for your visit! Thank you for coming to visit us:)

Frida Maria
Excellent, 1 year ago
Very nice house, quiet place to spend time as a family, many outdoor places, tidy and excellent service from the hosts.
Host Response
Frida, it was a pleasure to welcome you and your family to our house. We look forward to seeing you back soon!!!

Merari
Excellent, 1 year ago
It's a very nice, quiet, and comfortable place. The views are beautiful and nothing is needed to relax, the pool is super rich and all the places to rest
Host Response
Merari, what a pleasure to welcome you and your family:)

Paula
Good, 1 year ago
Very good house for large groups; very beautiful surroundings, very clean and beautiful pool, lots of space to extend.

Iliana
Excellent, 1 year ago
An excellent house to enjoy with friends and family. Very nice view and excellent hosts

Anna
Excellent, 1 year ago
It was a wonderful experience. My friends and me were very happy

Ricardo
Excellent, 2 years ago
Very good location, very good views and the pictures clearly show what the place is like. Excellent communication, very useful instructions and always attentive to everything.
Host Response
Thank you very much Ricardo for your visit :) it was a pleasure to welcome you and your Hermosa Famila ! We look forward to seeing you soon from Return to Casa Quinto Elemento Valsequillo!!!!

Camila
Excellent, 2 years ago
The BEST place. It's that simple.

Lucero
Excellent, 2 years ago
The house is very nice, it is perfect to get away from everything and relax from so much work. in my particular case I took two elderly people who were difficult for them to go up and down stairs but they put all their effort to do it, my 86 year old dad loved it. my nephews had a lot of fun with the pool and the adults. Thank you thank you thank you we'll be back very soon.

Esteban
Excellent, 2 years ago
Super stay the place is excellent with a wonderful view and super nice place to stay additional hospitality from the hosts are unparalleled, super friendly and attentive delighted in the accommodation
Host Response
That Bien Esteban ! I am very happy to know that you enjoyed your stay! We look forward to seeing you back soon!!!!! It was a pleasure to receive you:)

Carlos
Excellent, 2 years ago
The house is very clean and tidy, very accessible and attentive host, very nice view, very large nature, very quiet, very peaceful, very nice place, very nice place, very nice house.
Host Response
Thank you very much for your Visit Carlos , it was a pleasure to host you and your family in the week santa! We are happy to hear that you enjoyed our space with your family! We look forward to seeing you back soon!

David
Excellent, 2 years ago
Just Amazing! Clean this Airbnb is a completely dream place!!! I stayed there for a weekend, and the tranquility is amazing. I would definitely 100% recommend staying here.
Host Response
Thank you very much for your visit David !!!! We loved knowing you enjoyed your stay a lot!! We hope you'll be back here soon! , it was a pleasure to welcome you...... See you soon.

Daniel
Excellent, 2 years ago
Excellent place to spend time with family or friends. Everything was perfect, and we had a great time. We will definitely be back.
Host Response
Thank you very much for your visit Daniel was a pleasure to welcome you to our house! see you soon!!!

Rafael
Excellent, 2 years ago
The house is amazing, the host's service is impeccable, we were very comfortable and satisfied with everything, the view is spectacular, and the space is wonderful.
Host Response
Thank you very much for visiting Rafael !!! I loved hosting your family:) I hope to see you around here again!!!!

Odette
Excellent, 2 years ago
The place is quiet and matches the publication description, excellent communication with the hosts
Host Response
thank you very much for choosing us Odette! It was a pleasure to welcome you!

Mónica
Excellent, 2 years ago
We absolutely loved staying at their house, which, in addition to being beautiful, is huge, better than in the photos… We had an excellent stay there, and Alejandro was attentive and always looking out for us from the very beginning. We recommend it 💯
Host Response
Thank you very much Monica !!!! It was truly a pleasure to host you and your family! We look forward to seeing you again soon!

Abby Darlene
Excellent, 2 years ago
I celebrated my birthday with my family at Casa Quinto Elemento… by far the best. We were able to relax, enjoy ourselves, and spend time together as a family, feeling right at home. The photos don't do the place justice! It is absolutely beautiful, and each space has a unique touch. The house comes with everything you need, so you don't have to worry about bringing anything extra. The place was impeccably clean when we checked in, and the hosts were always extremely kind and friendly. I would definitely stay with them again, as I didn't have time to go kayaking, which is something I would love to do there. Thank you for all your attentiveness, as always 💙

César
Good, 2 years ago
Very nice place with a good view. And most of the facilities are in good condition. Regarding the basic amenities, it was a bit difficult to adjust the water temperature.

Victoria
Excellent, 2 years ago
The place is beautiful, the views are absolutely worth it, and the service and communication from Alejandro were excellent!!!

Fausto
Excellent, 2 years ago
Excellent place to spend family time, the beautiful house and the host is always pending. Highly recommended

Chieh Chang
Excellent, 2 years ago
A good place to go. The only thing is that at night there are a lot of insects, especially mosquitoes.

Javier
Excellent, 3 years ago
In addition to being a very nice house the natural environment made it unique. You can't miss walking in Kayaks and crossing the dam and then up the hill, they will spend very parenting moments with their companions. I recommend it quite a bit. We'll be back for sure.

Ana
Excellent, 3 years ago
Everything was amazing!

Arith
Excellent, 3 years ago
It was a very nice family stay. The house and its location offered us spaces and unforgettable moments. Always helpful and friendly hosts; their responses were quick to need. It's a place that offers beautiful images of the surrounding area.

Alvaro
Excellent, 3 years ago
We loved the place. The views of the Popocatépetl volcano we're awe inspiring. You could enjoy the views almost in any place of the house. Had a great time at the pool and barbecuing. Loved it!

Rossana
Excellent, 3 years ago
Our stay was fantastic. A perfect space to relax, with very comfortable amenities and unbeatable communication. I went with elderly people and children, and everyone really enjoyed it. The view of the volcano is amazing. Located very close to the safari (which I recommend) and half an hour from downtown Puebla. The only thing is that I think the price should include the cost of the pool heater. 100% recommended!
Host Response
Thank you very much, Rossana, for your visit :) We look forward to seeing you again soon. It was a pleasure to have you in our house! See you soon…..

Anaid
Excellent, 3 years ago
A beautiful place (even better than the photos), ideal for relaxing and enjoying the sounds and sights of nature. We had a wonderful experience from the very beginning, thanks to the attentiveness of both the hosts and Maura, who were always helpful and very kind. We would definitely return.
Host Response
Anaid, it was a pleasure to welcome you to our Casa el Quinto Elemento. We look forward to seeing you again soon.......

Jimani
Excellent, 3 years ago
I wish I could give this Airbnb 6 stars, the place was a perfect getaway for a two-day stay with the family, including two 70 y/o and two toddlers. There are many steps, since it is a construction on a climb, but it wasn’t a problem for anybody. We enjoyed the stay and could not have asked for a better attention from the host. Definitely recommended!
Host Response
Thank you very much for your visit! It was a pleasure to welcome you to our house. We would love to see you back soon!!!!

Isaac
Excellent, 3 years ago
Very good and nice house, they exceeded our expectations and very close to the Afram safari, the truth is worth it and with a very nice view of the Popocatépetl.
Host Response
Thank you very much Issac for your feedback:) We look forward to seeing you back at our Casa el Quinto Elemento! It was a pleasure to welcome you!!!!

Blayne
Excellent, 3 years ago
We had a very relaxful stay and enjoyed the indoor pool with our family. We would highly recommed it for a family getaway. The only thing we think guest should be aware of is there are a lot of stair to get from level to level.
Berenice
Excellent, 3 years ago
A very harmonious house, it invites you to relax and enjoy. Excellent for a family experience, as was our case. A beautiful place with excellent spaces, very well thought out and with enjoyable decor. Thank you for this beautiful experience with the 5 elements.

Elias
Excellent, 3 years ago
A very beautiful place, ideal for relaxing and enjoying with family or friends, much better than the photos, spacious and comfortable rooms.