Janeth

Reviews

Superhost

97 total reviews

86% rated 5★

97 reviews

4.82

2023–2026

97 reviews

5BR Villa in Puerto Vallarta

Samir

Repeat guest

Excellent, 4 weeks ago

Beautiful house & Friendly host

Thank you very much, Janet, for your attention and that of your team! We are very happy because my children, their friends and family had an amazing time. A beautiful house, but the pool exceeded our expectations! Best regards.

Beautiful home in a quiet area. Easy to find with clear instructions. Very spacious and clean. Pool is so big and clean. We loved playing in the pool and had a nice dinner with the grill outside. Enjoyed watching movies in the living room. The host is super attentive and kind, she answers right away. Rooms and bathrooms are very clean. Air conditioning throughout the house. Lots of clean towels. I would definitely go back with my family.

It could be a beautiful home. Pictures do need to be updated. The house needs a lot of updates and maintenance. Doorknobs kept locking on me and family members, one popped out when just twisting handle to open door, air conditioner in one of the bedrooms didn’t work. The fan worked but it was too hot and humid to stay on that bedroom. It did get fixed 24 hours before we left. Good location tho and great pool. Janeth was very kind and responsive when I’d reach out.

The stay was acceptable but the house needs a lot of maintenance, the pool was muddy, very cold and green, in one room pieces of the floor were missing, the guest bathroom was dirty and the laundry room was leaking water, the gates were failing a lot to open because the codes did not work, it is a large but old-fashioned house, acceptable but not good and it should be noted that in one room in the morning a rat came out, it climbed on the bed and that was how we realized it until a relative managed to get it out, Also at 8 am the gardener was already working in front of a room where the blinds did not close properly and he could see inside without having privacy, the air conditioner in the living room did not work, being one of the most important areas since if you wanted to stay there to talk you could not, one of the bathrooms in the downstairs room was locked without you locking it, the lock did not work well Rating 4/10, a lot of maintenance and cleaning is needed

Host Response

Thank you so much for choosing to stay with us! We apologize for any discomforts that you may have had. Just a friendly reminder that our pool doesn't have a heating system. We've noticed that regularly the incorrect codes was being enter, which can cause it to jam. Since we're located in a jungle city, there's a lot of wildlife around like wild cats, raccoons, rats, bats, crocodiles, and more. Keeping the doors closed will help prevent them from coming inside, and disposing of trash properly to avoid attracting animals. Our gardeners arrived at 11:00 am. If you heard street sweepers, that's just to keep our community clean. When you arrived, one of our staff members was there to assist with anything you needed. If you'd like daily cleaning, we're happy to provide that to help keep the property clean. Once again. Thank you for staying with us.

Very spacious home. Lots of room to spread out. We had 7 people and we all had fun. We were going to head to the beach, but no need - we all had fun in the pool instead. Overall great value for the accommodations and location. There are a lot of specific instructions for this location of what you can and cannot do. It was surprising at first, but after reading it was all expected items that most places have. One recommendation that I have is to check water temperature in bathroom when you arrive. Ours needed an adjustment so it wasn’t too hot, but this was fixed in less than 10 minutes. An added plus was that we could walk directly to the airport with our luggage (took 30 minutes).

5BR Villa in Puerto Vallarta

Daniela

Excellent, 11 months ago

It is a very beautiful place, very complete both in rooms and the rest, everything matches the photos, the pool is very good, great service, we would definitely visit that place again

5BR Villa in Puerto Vallarta

Ricardo

Excellent, 11 months ago

Place was as expected and advertised. I have stayed at numerous Airbnb places in Mexico and US and this was my best experience with respect to quick response.

5BR Villa in Puerto Vallarta

Samir

Repeat guest

Excellent, 1 year ago

The house is amazing, cheff (Joseline) service was outstanding, Janeth was always asking how we feel at home, she took care of every single detail. the pool area is amazing.

The house is very nice, spacious and well equipped. The pool is clean and perfect for relaxing. It's a good size, and we loved that almost every room has its own bathroom, which made the stay very comfortable. In addition, the location is excellent, just 10 minutes from Puerto Vallarta airport, ideal for group or family trips. It is important to consider that check-out is at 11:00 am, one hour before the most common time. The parking lot has a perfect place for two cars inside and one more could be outside. The kitchen has everything you need, with assorted utensils and in good condition. Although some comments mentioned problems with the locks, everything worked perfectly during our stay and we felt safe. Definitely a great option to stay.

5BR Villa in Puerto Vallarta

Alejandra

Excellent, 1 year ago

It is located in a good, family and quiet area. The house is spacious, with many rooms and almost all with their own bathroom. Equipped Kitchen. The garden area and pool are very comfortable. We really enjoyed our stay.

The house is lovely, so comfortable, big, beautiful and super very well located, in a peaceful and nice neighborhood. It has an excellent pool (for kids and adults), a perfect garden (for BBQ) and the furniture makes you feel at home. You can easily find everything nearby: supermarkets, banks, restaurants, bars, clubs, beach, whatever you need, and if you want to go further, UBER can easily and quickly reach you (is not so far from airport). Janeth is always willing to help you to have the best time in Vallarta and she's so friendly. Perfect place to stay with the family or for a weekend with friends. The staff of the house keep it shine bright and they are also so friendly. Totally recommended.

Very well lugsr complies exactly with what they advertise, only trying to force so much the business does not seem to me, in other places they are not so accurate with everything, the deposit of 5000 pesos to be able to enter, they ask you for 1500 pesos if you want to enter the place before and they charge you 350 if you take 15 minutes to leave, they do not take so much to the guest care only about the business, it is not the fault of the managers, it is the fault of the app that does not get so friendly in helping the guest with these kinds of rules.

We booked Janeth’s place for the last night of our trip just to be close to the airport. Pros: the backyard was beautiful and peaceful, had lots of comfy seating for relaxing and listening to the birds by the pool. Cons: when we arrived, the electronic lock box did not work so we were stuck outside sitting on the sidewalk for around an hour waiting for someone to come let us inside. Then, there were no instructions about the remote for the gate so once inside, we did not know how to get out as the person had locked all the gates back up. The towels and sofa had some stains and the water for the shower did not ever get hot for any of us. There were also some large stains on the downstairs ceiling, not sure if it was possible mold. The WiFi was not strong and didn’t reach the bedrooms for basic cell phone use. Janeth was very responsive and did her best to assist. She also refunded early check in due to the difficulty with our arrival.

My sister and I with our respective families, nine people in total, we chose this property to meet for the new year. It is a well mounted, spacious house, in a privileged area next to the Golf Club, if I would recommend it. Here are the pros and cons: Pros: The house has spacious spaces with 5 bedrooms, it is clean, a nice social area on the backyard side, it has an excellent pool, the kitchen is large and has a very practical laundry. Cons: We had problems with the electronic locks since most of the time they did not work, the internet is high speed but only covers the area of the stay, some bedrooms have TVs and do not reach the internet for streaming, although I read that it is located close to everything, the hikes are 25 to 30 minutes to the Marina Vallarta, the beach, the supermarket, so with the sun it is usually heavy. Sometimes it's best to take an Uber. At night the streets are dark.

5BR Villa in Puerto Vallarta

Mary

Excellent, 2 years ago

Thank you Janeth, my family and I had a great time. It’s a beautiful house.

We came into town for a wedding with 12 people, Janeth was extremely helpful and responded immediately to every question I asked. The place was absolutely gorgeous, very comfortable and everything we needed was already in the home. I’ve come to Puerto Vallarta several times and this was one of my favorite places I’ve stayed. The beds are very comfortable, the bathrooms are large and extremely clean, and the pool area and palapa are something out of a movie. Even with 12 people the house never felt crowded, everyone enjoyed their time. Do not hesitate to book this house.

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