Francisco

Reviews

Superhost

101 total reviews

86% rated 5★

101 reviews

4.85

2023–2026

101 reviews

4BR Villa in Malinalco

Giovanni

Excellent, 4 weeks ago

The place is great, the host team was always in touch with me at the appropriate time for check-in instructions and general questions. The facility is a solid 9, rooms, kitchen and outside areas are clean and well equipped, however I found two downsides while staying there with my family. #1 is the location, at least 1km before arriving you'll drive through a pure dirt road (single-lane) so watch out for local trucks passing by. A recommendation from me is to get there before sunset. Your experience will get smoother if you reach out to the person at the facility to get help when arriving. #2 Local convenience stores are way too far from you to walk to (you'll need to drive, but again, not the best experience). Bring enough provisions and you'll be just fine.

Excellent

The place is very good and very comfortable. However, you have to bring everything you need to be able to stay, since getting out is difficult, especially if it rains, because the last stretch is dirt. You have to pay close attention to the state in which things are delivered because they will want to charge you for any damage not reported beforehand (mosquito nets, umbrella, chairs, etc.). We had the situation where the pool umbrella didn't work and without having used it, they wanted to charge us for the repair. Then the rail came loose and the same thing happened. Instead of looking for a repair, they wanted to charge for it, when it clearly already had a problem from before or needed maintenance. The person in charge is very attentive and open to dialogue, but it seems that in that kind of thing, maybe they get charged or something like that.

Host Response

Hi Memo, we appreciate your stay with us. It's important to clarify that we were always open to talking about any damage that may have occurred. The manager, Martin, just informed us that one of you broke the umbrella, and that's why we talked to you to request that refund. It's logical that we ask for payment for things that are broken. Fortunately, the umbrella was repaired and they were not charged anything, but I understand if there was communication just to check what had happened. We will review the situation with Martin to improve communication, and we appreciate your feedback. Regards.

The house is beautiful, but the location is not accurate at first. However, a few days before, they send you very important information, including regulations that are not in the listing. The same goes for the services. The only thing I didn't like was that a person stays at the property as the manager. It had never happened to me before that when renting a space, someone was there. This feels uncomfortable from the start. Fortunately, the gentleman was taking care of other matters. Something unfortunate is that the first night when we were going to take a shower, no one got hot water. The main room didn't even turn on the boiler, and I had to bathe with ice-cold water while I was sick. The gentleman fixed it, as well as the one in the rest of the rooms, and the next day the water came out nice. We do not hire a cleaning service, as we pick up and try to keep it clean. But I was surprised that they didn't have enough supplies for this, because I had to request garbage bags all the time.

Host Response

Thank you for your stay and your recommendations, Anie. The property rules are shared before arrival. However, they are normal rules of conduct, since from the beginning in the listing we announce that it is a family place and that we seek a harmonious environment so as not to have problems with the neighbors. The very reason why Martin is quietly on the property is to assist you and resolve any situation, such as the one you had with the boiler, or if something else is offered, as you requested at the time, such as garbage bags. It is advisable to use the cleaning service precisely to leave the property in proper condition, since it is difficult for large groups to leave the property as it was delivered. We appreciate your feedback and will review the privacy points you mentioned.

The house is spacious and comfortable. Garden, Jacuzzi and a nice pool. The service staff are extremely friendly and helpful. The host is very friendly and helped us with everything we needed. The only downside is that the house is attached to another identical house, and the gardens are next to each other with little separation. Unfortunately, we had a noisy family in the house next door, so there isn't much privacy or peace and quiet in that regard.

Getting to the house was a bit complicated; the vehicle we were traveling in got a flat tire due to the poor condition of the road, but once we arrived at the house, everything changed. The place is beautiful, and you forget about all of the above and enjoy the place. The rooms are very spacious and comfortable, as well as clean, and the hosts are always willing to help. The pool is clean and a bit cold, but the weather is pleasant, and you can enjoy the hot tub all afternoon. I traveled with four girls, and they enjoyed the pool to the fullest. There are also board games and a functional kitchen. I would definitely stay at this place again.

I thought it was a nice house, the views are the best. Mr. Martin's service is excellent. However, the house already needs maintenance since many pieces of furniture are already very used, such as the living room (it was very stained and very watery, zero comfortable) The fridge is damaged and the keys are all loose. All the kitchen utensils were already very old and rusty, they should be changed. For the type of house, a good set of dishes wouldn't be bad. Another point is that they do not tell you that the house is very close to the other one and if there are people renting the other house you have no privacy, that is uncomfortable for us as guests. I would recommend that instead of a fence, they put a fence so that there is privacy between houses.

The house is wonderful!! Very functional, each room is very independent and has its own bathroom, and the common areas are very spacious. The pool and jacuzzi are also very nice. We brought a person with limited mobility and since it was on one floor, he was able to move around without any problems. The host and Martin's service is spectacular. If you go with the whole family or in a large group of friends, you will have a great time!!!

4BR Villa in Malinalco

Andrea

Excellent, 9 months ago

Very satisfied with the house and super grateful for Lupita's service.

When you want to disconnect, it's the perfect place; away from everything! The last kilometer to get there is dirt road, you should not arrive at night because you can get lost and being dirt road you may not get the road right. The house is very nice, good layout, each room has its own full bathroom, the view is spectacular! Communication with the host and the people who collaborate is good, they always respond and are attentive. But what makes the difference is Martin's service; whatever you ask him, he will surely help you. We hired Lupita's service at home and it's one of the best services I've ever paid for.Delicious cooking, their service and treatment are the best! They made us have a better weekend than we had expected. Thank you 🙂 🙂 100% recommended 👌

4BR Villa in Malinalco

Adrian

Repeat guest

Excellent, 10 months ago

A comfortable house with a very nice view, I had a good stay.

The house is very nice and is in an area far from the village. The view is spectacular. It has everything you need to spend a few very pleasant days in the pool and jacuzzi without leaving the house. We were well taken care of by Lupita and Gaby. We only had the inconvenience that there was a power failure and we had no electricity for most of Monday, but Mr. Martin made sure to find the problem and fix it. Points to Consider: The last few meters to the house become complicated between dirt, ditches and stones. But Mr. Martin guides you by phone at all times and that gives you peace of mind. There are no stores nearby, so you must buy everything before you arrive, but if you need something at the last minute, Mr. Martin can buy it for you or send a delivery person. The fireplace area is downstairs, in a shared area. In general, the house is comfortable and large. My family and I were very happy. Thank you!

Excellent option to relax and have an amazing time with nature and refreshing with its pool, very clean, comfortable rooms and with air conditioning so you don't get hot at night, the super-equipped kitchen, it has everything except for a little thing in the microwave, but everything is excellent, the game room and TV are amazing and fun, the garden area with pool and dining room are luxurious! Also the jacuzzi is nice when they heat it, the service of Francisco, Martin and Lupita was exceptional, highly recommended!

4BR Villa in Malinalco

Daniela

Excellent, 1 year ago

Everything was perfect.

I really liked the house, but especially certain details that I usually pay a lot of attention to, which are: 1. Neat kitchen, cutlery and in general everything is in good condition, everything that is required on a day-to-day basis is available 2. Comfortable pillows 3. Mr. Martin, who helps, is very friendly and is always attentive to what is required. This is a great added value 4. They keep the house in good condition and deliver it very clean In general, everything is very good, the only thing I recommend bringing is a large RAID to fumigate the rooms, although the bugs that come in from leaving the mosquito nets open are harmless.

Very complete and comfortable house with very good layout for large groups. Good amenities and great service from Martin and Guadalupe. Access is quite complicated and uncomfortable due to the condition of the access road. The tranquility depends on the house next door and its tenants. In our case, we had a party group, so we could not enjoy a setting like that as it deserved. In any case, we really enjoyed the stay and we will definitely be back.

4BR Villa in Malinalco

Ricardo

Excellent, 1 year ago

The house is great for spending the weekend with the family. The photos and descriptions on the site don't do justice to the beauty of the place, the panoramic view of the mountains is excellent. The pool and hot tub were the perfect temperature, we really enjoyed them. The attention of Mr. Martín and Mrs. Lupita make a big difference in making you feel at home and in a mood to rest.

4BR Villa in Malinalco

Daniel

Excellent, 1 year ago

A great place to forget the city and connect with silence and nature.

4BR Villa in Malinalco

Carlos

Good, 1 year ago

Beautiful house in a peaceful setting with great view of the hills. Martin and Margarita treated us very well. The kids loved the garden, the ping pong table and fuzzball. We went into the temazcal and the ceremony was very spiritual. The house is a bit far from Mali and the road to get to the house is a rough. The pool was quite cold but Martin heated the jacuzzi.

The house is very nice. Being away from nearby villages, you can really enjoy the scenery and nature. For the dates, I was looking for a pool with a boiler, and I was told that it was fully heated, which caused some confusion. In reality, the pool has solar heating that regulates its temperature, but the jacuzzi can be programmed to be hot. Despite this, we were able to enjoy the pool thanks to the favorable weather. At all times, Martin (the manager) was attentive to our requests. The mirror house was not a problem. In fact, it seemed that we were at full capacity in both houses, and there were no noise problems or lack of privacy. The game table, ping pong, garden and large living room make the stay even more enjoyable. Highly recommended

Super recommended, the house is comfortable, excellent conditions, it has everything to spend a weekend, excellent landscapes, away from noise, if you go in winter season the pool water is at room temperature, the only one that has a boiler is the jacuzzi, my children enjoyed it very much, the adults did not enjoy the pool because it was a bit cold, but in another hot season it is sure to be excellent. Personally, we had no problem with the other mirror houses, I recommend the fire pit after 10:00 pm, which is the time when you can no longer make noise because of the neighbors, but you will have more freedom at the fire pit. I would definitely come back! Thank you

4BR Villa in Malinalco

Adrian

Repeat guest

Excellent, 1 year ago

Highly recommended, friendly and helpful people, the house complies with what is described in the photos.

The house is just like the photos, super comfortable and with everything you need to spend time with family or friends. It is true that it is a little far from the center of Malinalco and it is not that easy to get to, but in return you have beautiful views and more tranquility. The house "Mirror", or the neighboring house, it takes away privacy and the noise that the neighbors can cause is heard, but it is a matter of being courteous and respect the rules of volume and tranquility and expect that in the other house they respect them as well. Martín and Guadalupe were super friendly and attentive at all times and made our stay more comfortable. Antonio was in constant communication and made sure at all times that all was well. We had an amazing weekend and would definitely come back.

4BR Villa in Malinalco

Samantha

Excellent, 2 years ago

The house is amazing!!! The attention from Antonio, Martín and Lupita was exceptional! We enjoyed all the amenities of the house, highly recommended!!!!!!

4BR Villa in Malinalco

Juan Carlos

Good, 2 years ago

The house and its facilities are incredible and it is the best you can find in the Malinalco area. Lupita and Martin's help and service are extraordinarily good. The administrator is very attentive and communicative. The only issue is the difficult to access in the terracería area as well as the issue that they are two "mirror" houses and we were unlucky to have neighbors who held a big party with a lot of noise.

4BR Villa in Malinalco

Patricia

Excellent, 2 years ago

We were very happy at Casa Prana. Martin and Lupita all the time are helpful and attentive to what we needed. Antonio's attention and recommendations are very helpful during our stay. Definitely a place we'd like to come back to. The house is very nice and the spectacular view!!

Recommended place to spend it as a family or with friends in a small group for relaxation. PROS: - 4 Spacious bedrooms with bathroom each, independent from the dining area and living room for better privacy. - Spacious living and dining room, very beautiful furniture, comfortable, with spacious kitchen, all in the same area. - Alberca with Jacuzzi very nice, clean, nice. - Mucama y Cocinera Amazing service! It's worth it to pay for it. - Very friendly and attentive host the whole time. - They have internal shop with sales of some very good products! AGAINST: - Neighboring house with limited privacy between them by a division of plants; it is very easy to see what the neighbors do. - During the day it is to agree with the neighbors for the music limit so as not to fight against each other. - Internet recommended by very slow owner. - We touched excess of flies, it was impossible to control them.

If you are looking for comfort, tranquility, peace, service, functionality, amenities, good spaces and installations, Casa Prana is the option!!. We had a great time, definitely the support/service people make a big difference and made us enjoy every moment. We would definitely stay at the Prana house again, however as improvement areas I consider it important: 1) to place "Baja" grja between the mirror house and the Prana so that the pets of the other house do not pass by (it touched us that the people who rented the mirror house brought pets), 2) that in the rooms they place mosquito net in the back doors for the night to be able to open it and run more air and at night it is cooler (we went when it was hot), 3) although we did not have any problems with the neighbors of the mirror house, it would be worth the homologation in terms of schedules, music, etc. Thank you Antonio (admin) for having been attentive at all times. 👍🏼

Antonio was from the beginning answering all my questions and had excellent attention before and during the stay. The house is as shown in the photos, super clean, spacious and ideal for spending time with the family and rest. Martín and Lupita were during the days of accommodation and helped us perfect for preparing food and keeping everything in order. Even though we were in hot weather the heated pool was perfect to be in and out constantly. A place we really hope to visit again in the future.

The stay was DEFINITELY a hit. With all the support of Martin and Lupita who make the experience unique. The house is beautiful and everything is impeccable. There is a mirror house where there is not much privacy and all the time trying not to disturb the neighbors. The schedule to not make noise was a little tight, which stressed me out a bit. Everything else was an AMAZING experience that we all really enjoyed!

4BR Villa in Malinalco

Maria

Excellent, 2 years ago

Casa Prana is a great place for your holidays. We spent 4 days with my family and the experience was great. Although the house was far from the town, the house exceeded our expectations. Francisco was great with indications and communication. We hope to go back soon’

The incredible place, a beautiful view, the house with all the comforts, Regina and Francisco excellent hosts, favored us to set up a Christmas tree and this was beautiful and the added value is the attention that Dan Lupita and Martin, I highly recommend that Lupita do the toilet and especially the food, it has a rich season but also without some people who will make your stay very easy for you, thank you for everything

Francisco was very kind and was available throughout the time before and during the stay. The house is amazing. It's difficult to get there, but the instructions are very clear. The place is amazing. We thought the house was a luxury, but there's not much to do. We loved it because we stayed there and we had brought food. It's perfect for that plan to relax and stay in the house. It is very well equipped, from the kitchen to the games. 10 of us stayed there very comfortably. The only weird thing is that you have a house next door, very close, and you can hear everything. If the neighbors who are renting play music or make noise, it's difficult to have privacy. The people who welcome you and help you in the house are very friendly.

4BR Villa in Malinalco

Santiago

Excellent, 3 years ago

The house is new, in perfect condition. Super nice for any occasion, highly recommended

4BR Villa in Malinalco

Miguel Angel

Excellent, 3 years ago

The stay was amazing, the facilities were the best, the service of the staff was very attentive. The stay in this house is highly recommended. 10/10

Loading...

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations