Paola

Reviews

Superhost

62 total reviews

94% rated 5★

62 reviews

4.94

2024–2026

Cleanliness 4.9

Accuracy 4.9

Communication 5.0

Location 4.7

Check-in 4.9

Value 4.9

62 reviews

5BR Villa in CancĂșn

Ivania Celeste

Excellent, 2 weeks ago

Excellent

Review Everything was great đŸ™ŒđŸŒ The house is amazing, and you can see that it is very well maintained. The rooms are super comfortable, the bathrooms are in perfect condition, and the living rooms, dining room, and kitchen are very nice, spacious, and well equipped. Everything was spotless and as shown in the pictures. In addition, the host was super helpful and kind throughout the stay. He was always available and responded very quickly when we had any questions. Honestly, we felt very comfortable and would definitely return. ✹

Host Response

Thank you very much, Jorge! We are very pleased to know that you enjoyed the house and that you felt comfortable throughout your stay. It was truly a pleasure to host you, and we will be happy to welcome you again when you return to Cancun. This will always be your home!

The house was perfect for our group—clean, spacious, and close to everything we wanted to do. It truly felt like the ideal home base for our trip, and I would highly recommend this home to anyone visiting Cancun. Paola and Gerardo were wonderful hosts who stayed in constant communication, arranged airport pick‑ups, helped plan excursions, and shared great restaurant recommendations. Their support made our stay even better.

Host Response

Thank you so much, Cynthia, for your wonderful review! It was truly a pleasure hosting you and your group. We’re so happy to hear that you enjoyed the house, its location, and all the services we arranged for you. Gerardo and I always strive to make every stay as comfortable and memorable as possible. You were fantastic guests, and we would be delighted to welcome you back anytime!

I wanted to thank you for being such a great host. You were always highly responsive to our needs and questions, and you truly went above and beyond to help us when I booked the wrong dates. Thank you so much for trying your best to resolve that and for having everything ready for our early check-in. The house is beautiful, extremely clean, and well-organized. We will definitely be staying there again. Thank you for everything!

Host Response

Thank you so much, Marilin, for your kind words! It was truly a pleasure hosting you and your family. We’re very happy we could help resolve the date issue and have everything ready for your early check-in. Thank you for taking such great care of the house. You’ll always be welcome, and we would love to host you again! 😊

This was the perfect stay for my family and I. We had plenty of space, the house was exceptionally clean, stocked with everything we needed and looks just like the pictures! We felt right at home! Thank you Paola for everything and thank you for being such wonderful hosts! We will be back <3

Host Response

Thank you so much for your wonderful review! It was truly a pleasure hosting you and your family. We’re so happy to hear that you felt at home and that you enjoyed the space, cleanliness, and amenities. Your kind words mean a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back anytime!

Everything was excellent đŸ‘ŒđŸ»đŸ‘ŒđŸ» Very good service and a wonderful house We had a great time and I would definitely come back again đŸ‘ŒđŸ»

Host Response

Thank you very much, Valentina. We are pleased to hear that you enjoyed the house and had a good experience during your trip 🙌 It was a pleasure hosting you, and we look forward to welcoming you again whenever you want to return to Cancun.

We had a great stay at Paola’s place. The home was clean, comfortable, and exactly as described. Communication was easy, and everything we needed was provided. We enjoyed our time and would gladly stay again.

Host Response

Thank you so much, Tammara! ✹ It was truly a pleasure hosting you. We’re very happy to hear you enjoyed the home, felt comfortable, and had a smooth experience during your stay. Thank you as well for your kind communication and for taking care of the property. You’ll always be welcome back anytime you visit CancĂșn!

My family absolutely loved this house! It was incredibly quiet and much bigger than we anticipated, which made the stay even better. It’s perfect for an adults’ getaway. The host was fantastic and made the entire experience seamless. We would definitely stay here again!

Host Response

Thank you very much for your review! We’re very happy to hear that you and your family enjoyed the house and how quiet it is. We would love to host you again. 😊

The place was lovely to stay in. Everything was as described and the hosts were amazing at communicating. Response times were extremely fast and hosts were all extremely proactive. All amenities were as described and the place looked even better than the photos portray. Around a 15/20min drive from the main strip with a good selection of convenience stores nearby

Host Response

Dominic, thank you so much for your kind words. It was truly a pleasure hosting you. We’re very happy to hear that everything met your expectations and that our communication made your stay smoother. You are always welcome back anytime you visit CancĂșn again!

The house is very well located and in excellent conditions of use and cleanliness, Paola was always attentive and communication was always very complete, timely and clear. An excellent place to stay â­ïžđŸ€

Host Response

Thank you for your comment, Maribel! We love to know that your experience was excellent and that the house, cleanliness and communication met your expectations. It was a pleasure to welcome you and we look forward to seeing you again very soon.

Outstanding stay — amazing hosts and beautiful home! I had an absolutely wonderful stay here in CancĂșn. Paola and Garcia were truly AMAZING hosts from start to finish. They were both very welcoming, attentive, and always available if we needed anything. Their hospitality alone made this stay special. Transportation was made and set upon arrival and departure (thanks to the amazing host). The house was beautiful, very clean, and as described. Everything was comfortable and well-maintained, making it easy to relax and feel at home. The Villa was amazing as it pertains to the space needed for our group and it was perfect for enjoying our time celebrating my birthday in CancĂșn. Overall, this was an excellent experience. Incredible hosts, a lovely home, and a smooth, enjoyable stay. I would 100% recommend this place to anyone visiting CancĂșn and would happily stay here again! Thanks for making it every bit of amazing Paola!

Host Response

Thank you so much, Phillip! 🌟 We truly appreciate your wonderful words. Hosting you and your group was an absolute pleasure. We’re very happy to hear that you enjoyed the villa, the cleanliness, the comfort, and the transportation service — we always try to make everything as easy and pleasant as possible for our guests. We’re glad the space worked perfectly for your celebration and that you felt at home during your stay. Thank you for choosing us for such a special trip. You are welcome back anytime — we’d be honored to host you again! 🙌✹

We had a wonderful stay . The house was very clean, comfortable, and exactly as described. Everything we needed was there, and the place felt safe and quiet—perfect for relaxing. Communication with the host was easy and quick, and check-in/check-out were smooth. We would definitely stay here again and recommend it to anyone visiting the area.

Host Response

¡Muchísimas gracias, Ali! 🙏 Nos alegra muchísimo saber que disfrutaron su estancia y que todo fue de su agrado. Fue un placer recibirlos y saber que se sintieron cómodos, tranquilos y bien atendidos. Será un gusto volver a recibirlos cuando deseen regresar. ¡Siempre serán bienvenidos! ✹🏡

Our family was fascinated with our stay. Everything was clean and well organized. Pool was clean and even had a blow up sea horse which made it more fun. They are friendly and have great communication. I highly recommend this home for your next vacation stay.

Host Response

Stacy, thank you so much for your wonderful review. It was truly a pleasure hosting you and your family. We’re very happy to hear you enjoyed the home, the pool, and even the little blow-up seahorse 😄. We also appreciate your kind words about the cleanliness and communication — we work hard to make every stay comfortable and easy for our guests. We’d be delighted to welcome you back on your next visit to CancĂșn. Thank you again for recommending our place!

We enjoyed the stay, a lot of tranquility in the area and easy access to most places and shopping centers.

Host Response

ÂĄMuchas gracias, Sergio! Nos alegra mucho saber que disfrutaron de la estancia y de la tranquilidad de la zona. 😊 Apreciamos tambiĂ©n tu recomendaciĂłn, la tendremos en cuenta para seguir mejorando cada detalle. SerĂĄ un placer volver a recibirlos cuando regresen a CancĂșn. 🌮

This place truly felt like a mansion! The home was incredibly spacious, beautifully maintained, and had everything we could possibly need for a comfortable stay. The hosts were absolutely perfect—so kind, welcoming, and quick to respond to any questions we had. Every room gave us plenty of space to relax, and we never felt crowded even with a group. The amenities were top-notch, and the pool was the highlight—it was the perfect addition to the home and made our time there so enjoyable. We all felt right at home and beyond comfortable the entire stay. I would highly recommend this Airbnb to anyone visiting Mexico. It’s truly a gem and made our trip unforgettable!

Host Response

Thank you so much, Rachel đŸ«¶đŸ» We’re truly happy to know you enjoyed your stay and felt at home. It means a lot to us that you appreciated the space, amenities, and especially the pool — it’s one of our favorite spots too! Hosting you and your group was a real pleasure, and we’d be delighted to welcome you back anytime.

This Airbnb was amazing. First off the hosts saved our vacation. They went out of their way to rent to us at 1am after having to leave a horrible Airbnb with 3 small children. The house is gorgeous, especially the master bedroom and so close to restaurants and Every thing u need is near. I suggest to rent a car , to explore the hotel zone and every where else. There’s many restaurants walking distance also , right around the corner. Also uber eats delivers no problem to this address. I will definitely love to rent here again.

Host Response

Thank you so much, Alexandra! It truly meant a lot to us to be able to help you and your family when you needed it most. We’re so happy you enjoyed the home — especially the master bedroom — and the convenient location. Thank you for your thoughtful tips for future guests as well. You were a wonderful guest, and we’d absolutely love to host you again anytime!

Super hosts, 😊 always attentive to our requests. We felt right at home enjoying the family vacation. đŸ„°đŸ In a very comfortable house that met our expectations, we will gladly return.

Host Response

ÂĄGracias, Aldo! Fue un verdadero placer recibirlos. Nos alegra mucho saber que se sintieron como en casa y que disfrutaron en familia. Siempre estamos aquĂ­ para lo que necesiten. ÂĄSerĂĄ un gusto volver a recibirlos en su prĂłxima visita a CancĂșn!

We had an amazing experience staying at this home. The space is absolutely beautiful, and the decor was stunning — just like the photos! It was clean, cozy, and gave off such a warm, welcoming vibe that made our family feel right at home. One of the best parts was the location. It’s right in the center of everything — just minutes from the beach, restaurants, convenience stores, and other local spots, which made getting around super easy and convenient. McDonald’s was right across was very convenient for my autistic son and picky food. The home, the location, and the memories we made far outweighed the minor inconveniences. We’d absolutely consider booking again.

Host Response

Thank you so much, Crystal! We’re so happy to hear that you and your family felt at home and enjoyed the beautiful space and its convenient location. It’s great to know that having McDonald’s nearby made things easier for your son. Your kind words mean a lot to us, and we’d love to host you again anytime. Thanks for choosing to stay with us and for creating such special memories!

Don’t hesitate to book. 7 adults comfortably enjoyed the villa! They were great host any issues we had were promptly handled. Communication was great, if I visit Cancun again, I would stay here!!

Host Response

Thank you so much, Autumn! We’re happy to hear that you and your group of seven enjoyed the villa comfortably. It was a pleasure hosting you, and we’re glad we could promptly assist with any issues. Your kind words about our communication mean a lot. We would love to welcome you back anytime you visit CancĂșn again!

The hosts are super attentive and the house is very comfortable, very nice and located in a very nice area of Cancun, ideal for a trip with large family or many friends.

Host Response

ÂĄGracias, Gabriela! Nos alegra mucho saber que te gustĂł la comodidad y ubicaciĂłn de la casa, y que nuestra atenciĂłn fue de tu agrado. Es un placer recibir grupos grandes y familias para que disfruten CancĂșn juntos. ÂĄEsperamos tenerte de vuelta pronto!

My family and I stayed in this place, a quiet area with many restaurants nearby and very rich, Paola is always attentive and attentive, the house has a very good location

Host Response

ÂĄGracias, Larisa! Nos alegra mucho saber que tĂș y tu familia disfrutaron de una estancia tranquila y que aprovecharon la excelente ubicaciĂłn con tantos restaurantes cerca. Siempre es un placer estar atentos a las necesidades de nuestros huĂ©spedes. ÂĄEsperamos recibirlos de nuevo pronto!

We had a great stay! Our group of seven fit comfortably in the home, with plenty of space to relax and unwind. The property looked just like the photos, and the location was convenient—close to the hotel zone and within walking distance to several great restaurants. The snacks, wine and water were a great touch and greatly appreciated. Paola and Gerardo were both incredibly kind and responsive, making communication smooth and easy throughout our stay. While there were a few areas in the home that could benefit from a bit more attention in terms of cleanliness and updates, it didn’t take away from the overall experience. The exterior of the home can feel a bit uninviting at first glance, but once inside the gated area, we felt completely safe and secure. Thank you again for your hospitality and for accommodating our group so well!

Host Response

We greatly appreciate your kind words and are pleased to know that, overall, you enjoyed your stay. We deeply regret that you encountered issues with cleanliness. For us, cleanliness is a priority. It’s important to note that your check-in was completed well before the scheduled time, and my team did everything possible to finish the cleaning as quickly as possible so that you could enjoy the property. Unfortunately, sometimes small details can be overlooked when trying to expedite the process, but we are constantly working to meet our high cleaning standards. We hope to have the pleasure of welcoming you again in the future and providing you with an even more pleasant experience â˜ș.

We had an amazing stay! Paola was super friendly and always responsive if we had any questions. The place was incredibly beautiful, well maintained, and in a great area. Thank you Paola for making our trip one to remember! highly recommend :)

Host Response

Thank you so much for your kind words! I’m so happy to hear that you had a wonderful stay and that I could help make your experience even more special. It was a pleasure having you, and I’m thrilled that the place met your expectations. Thank you for your kindness and for recommending us. It would be an honor to welcome you again in the future! Sending you a big hug and hope to see you soon! đŸ€—

The host were extremely helpful, fast communicators and were very pleasant. The house was spacious, the rooms were equipped with everything they need and clean. The host were also very accommodating and the house felt like a home away from home.

Host Response

Thank you so much for your kind words! We’re so happy to hear that you felt comfortable in the house and that we were able to provide the service you needed. We always aim to make our guests feel at home, and knowing that we succeeded with you means the world to us. We’d love to welcome you again in the future! â˜ș

The accommodation is beautiful and peaceful. You can see that the host cares about their property and the decor was aesthetically pleasing. Hosts were very responsive and helpful for anything we needed. I would stay again and would recommend!

Host Response

Thank you so much, Delia! We’re truly glad you enjoyed the peaceful atmosphere and design of the home. It means a lot to us that you noticed the care we put into every detail. It was a pleasure having you, and you’re always welcome back anytime!

The place looks just like the picture. The host was very helpful. The area has a lot of restaurants and stores in walking distance. I would recommend this house. The host was there to help us check in and show us how to work everything.

Host Response

Thank you so much, Alicia! It was a pleasure hosting you and your group. We’re happy to hear the home met your expectations and that the location made everything convenient for your stay. We're always here to make the check-in process and your time with us as smooth and comfortable as possible. You’re welcome back anytime!

Super recommended, very nice place, comfortable, luxurious and cozy, safe and spacious.

Host Response

ÂĄMuchĂ­simas gracias, NicolĂĄs! Fue un gusto tenerte como huĂ©sped. Nos alegra saber que disfrutaste de la comodidad, el lujo y la seguridad de la casa. Siempre buscamos que nuestros espacios se sientan acogedores y perfectos para una estancia tranquila. ÂĄSerĂĄs bienvenido cuando quieras regresar a CancĂșn!

5BR Villa in CancĂșn

Jorge

Excellent, 1 year ago

What can I say?... This place was exactly what we were looking for: something big and peaceful enough for 6 people. This place exceeded expectations from the attentiveness of Paola to the warmth welcome of her parents. Great people that take care of their property and their goal is to make sure you feel at home. Definitely if I come back to Cancun, this place will be on top of my list. Spacious, peaceful and you can always walk to an OXXO or other convenient stores that includes Costco for those staying in the area longer. Thank you Paola & family -Jorge G.

Host Response

Thank you so much, Jorge! We’re delighted to hear that our home was exactly what you were looking for — spacious, peaceful, and comfortable for your group. It was truly a pleasure to welcome you and your family, and we’re glad our attentiveness made you feel right at home. Having nearby convenience stores like OXXO and Costco definitely makes longer stays easier, and we’re happy you appreciated the location as much as the space. You’ll always have a warm welcome here whenever you return to CancĂșn. Thanks again for choosing us and for your kind words!

This place stood out beyond my expectations, not just because of the location and beauty of it, but also for the incredibly kindness of the team, they were in touch to know if we needed assistance for our arrival, and how our accommodation was going, also, were always prepare to give us the best spots, advices, and tour agencies (without mention they can get you a discount) in town to make our staying more than incredible. The house is magical, totally worthy to stay in many more times, it makes you feel that you are really on vacations without losing the feel of being home. About the location, you have all the touristic places a few minutes ahead by car. That makes available to enjoy many things and seizing your time the most. Also, I would like to highlight the security equipment of the house because it makes you feel more relaxed and unworried. Definitely I will come back to Cancun, and won’t hesitate to book it again. Gerardo and Paola, thanks for all of your courteousness

Host Response

Thank you so much, Said! We’re truly touched by your kind words. It was a pleasure to assist you from the moment you arrived and throughout your stay. We always strive to provide the best recommendations and support to make your vacation unforgettable, so it means a lot to hear that you felt well cared for. We’re glad the house gave you that perfect balance of feeling like a home away from home while enjoying a true vacation experience. The location really is ideal for exploring all that CancĂșn has to offer, and we’re happy the security features helped you relax and enjoy your stay even more. We look forward to welcoming you back anytime — you’ll always have a place here with us! Thanks again for choosing to stay with us and for your wonderful review.

Excellent accommodation, the host Paola was always attentive to our needs and questions. The place is excellent, it feels like your own home and super close to the hotel zone.

Host Response

ÂĄMuchas gracias, SofĂ­a! Nos alegra saber que te sentiste como en casa y que pudimos estar atentos a todas tus necesidades. La ubicaciĂłn cerca de la zona hotelera es una gran ventaja. ÂĄSerĂĄ un placer recibirte de nuevo cuando quieras!

It was a great stay. The house is very nice, with great taste. Everything coincided with the listing. The hosts are quite attentive and attentive to our needs. I would definitely book with them again.

Host Response

¥Muchas gracias por tu increíble reseña y por haberte hospedado con nosotros! Fue un placer recibirte, y podemos decir que fuiste un gran huésped. Nos alegra saber que disfrutaste de tu estancia. Ademås, te recomendamos ampliamente a otros anfitriones, ya que fue un gusto tenerte con nosotros. Siempre eres bienvenido, y esperamos verte nuevamente en el futuro. ¥Gracias por elegirnos!

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