Saamantha

Reviews

Superhost

153 total reviews

88% rated 5★

153 reviews

4.86

2019–2026

153 reviews

4BR Condo in Nuevo Vallarta

Nayeli Alejandra

Excellent, 3 weeks ago

Excellent place to vacation, I recommend it

Excellent penthouse. The whole family and I loved it. Impeccable facilities, very comfortable and with an unbeatable view. The pools, both the one in the penthouse and the one in the complex, were always clean and had a very good temperature. Just one small thing: the room had a small leak, but that didn't affect our stay. Samantha, our host, was super friendly and always attentive. I would definitely vacation here again.

The place is clean and has everything you need in the kitchen. Good location. Clean pool. As a drawback, I would only say that the terrace furniture and the outdoor furniture are somewhat deteriorated, but acceptable, and that the place does not include daily cleaning and does not specify this in the reservation. Check-in is late and check-out is early, so I lost a full day of my stay. Overall, it's acceptable for relaxing.

Host Response

Thank you for your feedback. We would like to clarify some points for future guests. Even before booking, the listing clearly states that check-in is at 4:00 p.m. and check-out is at 11:00 a.m., so these times were already known at the time of booking. As for cleaning, the cleaning fee is only for the check-out cleaning, as specified in the listing. We have the option of arranging housekeeping during your stay, but this must be requested in advance and has an additional cost. We believe it would be unreasonable to expect daily cleaning service for four days, in addition to the checkout cleaning, at a cleaning fee of $900. We also appreciate your comment about the furniture. Even so, we continuously maintain and renew the furniture to offer the best possible experience to our guests.

The subdivision is very safe. The villa was just as it is in the photos. Very good beds, impeccable sheets, super good pillows, very nice decoration. The villa is very nice, as is the subdivision. Saam is super friendly. Conchita, the cook, is very good, as is Maricruz, the cleaning lady. The guy who cleans the small pool in the villa is a very nice touch. The supermarket is close by and there are Ubers that are easy to get. The pool service is very good and the pool is also very nice. The fridge they have is very small. They urgently need to buy or fix the other one. We couldn't go into the sea. The beach isn't pretty in that area. There are a lot of rocks. The beach is small, and on this date there's a lot of seaweed, which makes it smell bad. It's the only thing I didn't love.

What I really liked: The house is very nice and super comfortable. There were 13 of us, and we felt quite comfortable. It has all the amenities you need to feel at home; the kitchen is very well equipped, and it was handed over to us super clean. There are plenty of towels, and it has an amazing terrace. What I didn't like so much: We had a problem with the refrigerator, which, to be honest, was the only reason I didn't give the place a 5-star rating; otherwise, everything was fine. The beach is not suitable for swimming; it has a lot of rocks. The kitchen air conditioner is not sufficient to cool the dining area.

We had a very good experience at this apartment in Bucerías. The view is amazing and really makes the stay even more special. The pool was always clean and at a very good temperature, ideal for enjoying at any time of day. The bedrooms are spacious, comfortable, and were spotless, plus the air conditioners worked perfectly throughout our stay. We requested daily housekeeping, and they were always very punctual, which we really appreciated. Samantha was in constant contact with us, very helpful and attentive to anything we needed. Another great plus was the palapa downstairs, which turned out to be an excellent option for eating and spending the day without having to leave the property. Also, the beach is very quiet, perfect for children. Definitely a highly recommended place to rest and enjoy with family.

4BR Condo in Nuevo Vallarta

Luis

Excellent, 5 months ago

Luxurious accommodation, true to its description. Saamantha was always available. We will definitely be back.

We loved the Villa, only on the first day we had no water on our arrival due to a repair they were doing, anyway Samantha was aware of it, the place is quite quiet and is beautiful 100% recommended if what you want is to have parties it is not the right place but if you want to go to rest and clear your mind it is the ideal place to do it. You have several pools and we loved that. The pool in the Villa is very small but it works for children, and the water is usually cold but generally good, another important point is that they mention that there are quite a few steps and therefore it is not suitable for people with mobility difficulties, whether they are people with wheelchairs or elderly people.

My family and I would definitely stay here again. The view is top 🤩 the sunrise is amazing, the apartment as such has everything, the kitchen is super well equipped if you cook you won't worry about anything. It is a very quiet place but I feel that it is a bit dark, in my opinion it lacked a little more lighting, especially on the terrace and in the bathrooms. Another important point to consider is that no pool is heated, so take advantage of the day to spend a delicious day in the pools.

The house was very nice and clean, the place is as shown in the photos, the house has everything you need for a good stay, the place is very familiar, Samantha is friendly, however she was slow to answer several times and the pool of the house was a little dirty, we arrived on Saturday and asked for the cleaning of the pool on Sunday and they told me that they were going to go clean it on Monday, they were slow to answer questions. My family and I had a very nice quiet vacation and the amenities of the condominium are in excellent condition except that there is no elevator and there are too many stairs, and they are too strict, after 10 pm there can be no noise even if it is a weekend and well I mean having music on the terrace and not loud etc, on the beach there are no loungers and shade and if you sit on the sidewalk they also take you away they are very clownish in that sense, and the beach does have quite a few stones, the truth is we would return but it must be totally as a family.

My family and I stayed for 6 days and loved the space so much. The private pool and multiple pools located around the property as well as the beach front location, were amazing for the 4 kids in the trip. We had a few issues such as a hard time finding the condo upon arriving at night, water going out for hours on the third day, a/c going out in two rooms the last two days of the trip, trash left in bins from prior guests, elevator not working and having an 80 year old on trip going up 5 flights of stairs, and finding the condo completely open when we first arrived (doors all open, key not in lock box). Although these issues occurred, host was very responsive and tried to accommodate to the best of their abilities. I would overall stay again- given all the hiccups that occurred along the way. We overall enjoyed the location and beauty of surroundings. It’s good to note that the drive to Sayulita was much shorter from the condo than to actual Puerto Vallarta. PV to condo was 45 min.

Everything is beautiful. The pool is a little small, and for us, who were a large group, it didn't work, but we were able to use the condominium pools. There were just a few details I'd like to share for your consideration. The A/C needed maintenance and barely cooled, the water from the showers only came out hot. We understand the rule of no excessive noise after certain hours, but the security staff told us that we couldn't even be talking in the private pool at night. The last day we were in one of the pools, and they told us that we couldn't have music (I clarify that it wasn't even loud and it was 1pm), but obviously we followed the rules and turned off the music. And then they told us that we couldn't have plastic cups while we were in the pool. But, other people had plastic cups inside and they didn't say anything to them... if you're going as friends, I would consider other options. Other than that, everything was very good!! Thanks Sam

This was a very beautiful place. My family enjoyed it very much. I was a bit dissapointed with the elevators not working and having to hike up and down the stairs. Other than that the views are breaktaking. The house is super nice, spacious, and comfortable. I will definately reccommend this to everyone except people with a dissability ( just because theres alot os stairs, if the elevators work again then yes it is for everyone)

Wow. What a place. What a view. The unit is quiet and in a very peaceful setting. Waking up to the sun shining on the patio with the view of the water and the mountains in the distance was an unforgettable experience. The main living area and its giant sliding doors bring the beauty of the surroundings right to you. Gentle breezes off the water, taking in the view from the soaking pool, and the peace and serenity of the complex allow one to decompress immediately. The kitchen was well appointed, bathrooms clean and spacious, bedrooms comfortable and perfect for a restful night sleep. It was difficult to motivate to do anything because the beauty of the location. Armando and his team were wonderful with their communication and made sure that our stay went smoothly. There is one issue (has nothing to do with the amazing unit). The funicular only worked one time and we had 2 grandmas, so that made it challenging. Staff at the complex could do better to provide access. We will be back!

Can't say enough about how much we enjoyed this place. The view from the patio was amazing and we spent a long time sitting out there admiring it. The landscaping and the public pools are also very pretty and a convenient restaurant / bar is located right next to the house. Alejandro and Saamantha were both very responsive and helped out whenever we needed something. Can't wait to visit again and already planning another trip.

We loved Alejandro’s place. Beautiful spacious living area, big balcony, lovely rooftop patio with nice splash pool. Beautiful views with big tables for outdoor meals and seating. Extra single beds in two bedrooms plus two in loft and four en suite bathrooms made it perfect for our extended family of ten, ages ranging from toddler to grandparents. Saamantha was very responsive and connected us with a great cook for some in-house meals and a great driver. Pools are unheated but warm enough and very pretty and are lit at night. We used them all day and even for after-dark swims. The property is nicely landscaped and well maintained. We would definitely come back!

We had a great stay at Alejandro's place. The place was exactly as the pictures showed, with lots of indoor and outdoor space for 10 of us that stayed. Unfortunately, we had a few minor issues with the amenities listed not being at the unit. There was no dishwasher and when we inquired we were told that it was away for repair. There was also no propane for the BBQ, or kids toys/board games. The propane was brought the next day, but after we needed it. The kids toys were never brought and we ended up purchasing some because we did not pack them. The amount of toilet paper, paper towel, and dish soap provided was not enought to last 10 guests for 10 days and we had to purchase halfway through our trip. Alejandro was very apologetic and suggested he would provide more in the future. The unit is about 3-4 floor levels from the top of the complex and down to the beach. The tram was unavailable most of our trip, which was ok for us but might be problematic for some.

4BR Condo in Nuevo Vallarta

Laura

Excellent, 1 year ago

We had an incredible stay here. Located in Punta Esmeralda, you are right in between La Cruz and Bucerias. The condo was perfect. We loved the terrace and private plunge pool and spent most of our time out there. Each bedroom has it's own en suite bathroom, which was superb. We hired a chef to help with meals; the open concept and well-equipped kitchen was perfect and met all of chef's needs for preparation, serving, etc. There are multiple pools on property with bars and restaurants. This condo is just a steps from the beach, as well. Alejandro and his team were extremely responsive: they allowed us a later check out, brought extra water, and accommodated all of our needs. It was an absolutely perfect stay. I would 100% book this Airbnb again. Highly recommend!

The property was great. The bar/restaurant near the pool at the bottom of the stairs was convenient, good food and service and the prices were great. The unit had great amenities for cooking and the rooms were nice and beds very comfortable. We had one issue early on. A son of mine (big kid) did not jump in pool but stepped all the way in and the pool water flowed over and down onto the downstairs patio. That only happened once but you have to step into the pool carefully to keep the water from splashing over. Pool was refreshing. Had purified water cooler in the unit which was great. Loved our trip.

Safe, comfortable, beautiful. Perfect for large families and groups. Well equipped kitchen - everything you could need (minus oven mitts). Beautiful view, beach access, and pools that were quiet. It is very nice to have the restaurant beside one of the pools for poolside drinks/food or a nice meal. The staff at the restaurant were friendly. The hosts were responsive and accommodating to our questions and requests. The main being replenishing our bottled drinking water each day. The private pool is small, it worked well for us as we had small children. Comfortable beds, and air conditioning. Whole condo was so beautifully furnished and comfortable! One thing is that we did not find it walkable. It is not far from town but you can not access it from the beach and to take the road is very busy with no sidewalk. We found Ubers unreliable but the staff at the security gate were happy to call cabs for us, most times there was one ready and waiting. Overall, a wonderful stay.

The condo is very spacious! We travelled with 10 adults and 3 young kids and never felt crowded. There’s plenty of seating inside and outside. The balcony has beautiful, unobstructed ocean views plus a plunge pool. The kitchen was fully stocked and everything pristine clean! The grounds are beautiful, very quiet and private with 8 pools to enjoy and 1 oceanfront restaurant on site which has amazing food! Food and cocktails exceeded our expectations! Try the gourmet burger and tamarindo margarita! Service staff is very friendly! Ask for a grounds map upon arrival at security booth. Go to La Comer for all your grocery needs. Not a deal breakers for us: Area not walkable as we didn’t see any sidewalks off the side of the road. Main town is 7 min drive. Beach is not swimmable(very rocky). We preferred the pools. Elevator was out of service. Must take lots of stairs to reach the unit. Not recommended for persons with a disability. No closet space in the double bedrooms.

The place is very nice. It had almost everything we needed. The furniture and beds are comfortable and the beach is very calm and even when there's a spot with some rocks and algae, you can move a bit to the right and it is clear of those. We could rent a Kayak and the tenis courts are available and easy to access. The gym had enough equipment to exercise and there are plenty of pools to choose from. We even chose to stay an additional night so we would definitely recommend the place. Thanks

Recommended 1000/100. It is a very spacious, comfortable house. It has everything you need to spend a quiet family vacation. It is located within a development that has a lot of green space and several swimming pools (not counting the one that the property has exclusively). It is also a place with a lot of security, and that means that if you have children or teenagers, you can rest assured that nothing will happen to them. Alejandro, thank you for all your help. You are a great host. I hope to return soon!

This was an extremely frustrating stay. Alejandro, the host, was responsive to our issues but that is the bare minimum in customer service to me.. The airbnb itself was just as pictured in the photos. Now for the issues we experienced. First, the unit is difficult to locate. Our driver was so kind to walk around in the heat to help us find it. We requested early check in which was approved, yet the unit wasnt ready for 45 minutes past the check in time. We waited 3hrs in heat with no indoor space to wait. We were not given elevator access so we carried luggage down 5 flights of stairs. A guest was injured due to a poorly installed blind which fell on her face when lowering them. She suffered a mild concussion & a cut to the eye. The host did not show concern for the guest. Lastly, the water went out for 18+ hours. No showers or toilet for 9 guests after a hot day of excursions & a wedding the next day. We had to shower on the beach.. it was a regrettable stay :(

I stay in Alejandro's Villa 2 weeks ago, and it was a very pleasant stay, the Villa was very clean, the bedding was indeed clean and smelled clean, the bathrooms were clean, the only bathroom that needs a little more love is the bathroom to the left from the entrance, the kitchen was well stacked, pans, pots and utensils in good condition, the kids plates and cups were great, my daughter loved the different colors, the view was great as always, the super markets were very close, I personally love to go to La Comer by flamingos, Nuevo Nayarit is very close and we enjoy eating couple of times out on that area, I also highly recommend the restaurant in the complex, Masala, it was a great option for after swimming in the pool, also you can order drinks from there. My only complain would be the bad odor in all bathrooms that accumulates overnight and by the morning the smell is pretty strong and unpleasant, eventually it fades away, Alex sent the maintenance guy without success.

I really liked the apartment, the only thing I didn't like was that one day before we arrived they told us that we had the limited kilowatts, we no longer use the air conditioning for fear of passing us, but everything else seemed very good!

Host Response

Hello Fer I am sorry about your evaluation and it seems little unfair because the light thing I never collect the same reason that I did not send you a reader of the meter I just do it so that people are aware because no matter how much I tell customers please turn off the airs when you are not using them if you do not use them, the only way that will work for me is this way, about the garbage just have to leave the bags in the depa there is no need for you to take them to the garbage. I hope you can help me with the evaluation as I really spend a lot of time to be a super host. And usually I don't get ratings as low as the one you rated me If you have any questions or concerns, I am at your service if you like to talk you can send me a message to 3221184055 Regards

4BR Condo in Nuevo Vallarta

Priscila

Excellent, 2 years ago

My family of 12 stayed there comfortably; it has a very beautiful view of the bay 🤩. We had no problem with the elevator as in previous comments, they have some guys who always support you to go up and down. You can go down to the pool common area and there is a restaurant with accurate ones accessible to the place. You can go down to the beach, but the beach has a lot of rocks; however, it was just a few steps from the apartment. In the photos, it looks a bit bigger than it actually is, but not by much. There's room for everyone, and you can take some photos 👌🏻👌🏻👌🏻.

4BR Condo in Nuevo Vallarta

Fernanda

Excellent, 2 years ago

Mind Blowing 🫶

4BR Condo in Nuevo Vallarta

Ricardo

Excellent, 2 years ago

Our experience was very pleasant since the villa had very good finishes and very comfortable spaces, in addition, everything was super clean and had everything you need for an pleasant stay. The view is very nice. I highly recommend it and we would definitely come back

4BR Villa in Puerto Vallarta

Carlos

Excellent, 2 years ago

An excellent place for a family weekend, very nice! Very nice view!

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