Luis

Reviews

Superhost

42 total reviews

93% rated 5★

42 reviews

4.90

2025–2026

Cleanliness 4.9

Accuracy 4.9

Communication 5.0

Location 5.0

Check-in 5.0

Value 4.9

42 reviews

11BR Luxury Villa in Cartagena

Camille

Excellent, 8 months ago

The location and villa were perfect for a group of 14 people. The staff at the villa are very attentive and respond to all requests, whether activities, water orders or activity management. I would recommend it in a second!

Our family had an amazing time here over the holidays! Mercedes, Gina, and Maximo took incredible care of our large group. They all truly went above and beyond to ensure we were comfortable and had everything we needed for our stay. I can’t say enough good things about the staff. The house was beautiful and exactly as pictured. It fit our group of 14 perfectly, with each person or couple getting their own bed/room/personal bathroom.

The house is newly remodeled, there are 2 rooms that still lack details but that are really very good! An excellent house to go with friends and spend a weekend or even more time. It has refrigerators and televisions in some rooms. Good kitchen, small but nice pool and very good comfortable rooms for all couples. My stay was excellent, the location is good since Getsemani has been improving a lot over time.

This was a great stay for our group of 11! Everyone had their own room and own bathroom and the place was beautiful and matched the pictures. There was an issue with the water pressure and temperature but Joe did everything he could to make sure it was fixed which it did get fixed. The staff that stay in the house were also very helpful! I wish they had a microwave though, we often times had left over food from restaurants that we couldn’t reheat and eat. However, I would still recommend staying here.

Our stay was absolutely exceptional! The pictures truly don’t do this place justice — it’s even more beautiful and spacious in person. The staff Mercedes , Loly and Max were beyond amazing, always kind, attentive, and ready to help with anything we needed. The location couldn’t be better, right in the heart of the city and completely walkable to everything. All the rooms were very clean and the house smelled nice. We couldn’t have asked for a better experience. Highly recommend to anyone looking for a perfect stay — we will definitely be coming back!

A group of friends stayed in this accommodation and the comfort and attention is amazing, it is unique. I have no words to express this but I love this place. I recommend it. It is always the best place where I have stayed.......... Mercedes' ATTENTION is spectacular. I love their breakfasts. Max and Joe's attention was our safety and they are the best. I highly recommend Joe and Max. They are great. The house is located close to all the restaurants and nightclubs. Everything is close. A special thanks to Mery. Thank you. You were attentive to all our needs. This house exceeded our expectations. We will be back soon................. thank you very much.

I can’t say enough good things about my experience here! The space was exactly as described—clean, comfortable, and perfectly located—but what truly made the stay exceptional was the support team. From the moment I booked, communication was prompt, friendly, and professional. Any small question I had was answered right away, and they went above and beyond to make sure I was comfortable throughout my stay. It felt like having a personal concierge on call—whether it was helping with local recommendations, arranging small extras, or just checking in to make sure everything was perfect. It’s rare to find a place where the people behind it care this much, and it really showed. I left feeling genuinely appreciated as a guest, and I’ll absolutely be booking here again next time I’m in the area. Highly recommend!

We stayed at this property for a group trip and overall, it was a beautiful and clean space—exactly as pictured. That said, we did run into some issues that affected our stay. On our first day, the pool was unusable due to a large amount of sand in the water. This led to a more significant problem—because the pool was being drained, the water in the entire house (showers, sinks, toilets) stopped working. Thankfully, the water was restored the following day, but the pool remained sandy and didn’t feel clean for the remainder of the trip. We communicated these issues to the host, who said she would speak with her team about offering a discount due to the inconvenience. Unfortunately, after several follow-ups, we never received a response, which was disappointing and left a sour note on an otherwise good experience. The place itself is lovely and has a lot of potential, but given the lack of follow-through on communication and resolution, I’m not sure I could fully fully recommend it.

11BR Luxury Villa in Cartagena

Alexander

Excellent, 1 year ago

Excellent place, location and service.

The house was newly renovated and had some things to finish polishing, but other than that, everything was great. Very practical house for groups, as all the rooms are good. The open kitchen is amazing and equipped with everything you need. Communication with Mery is very easy and exceptional. The pool is small but enough to cool off from the heat of Cartagena. The location in Getsemaní is very good too. Overall, I highly recommend this place. Mercedes, who was helping us with breakfast and other housework, is lovely. Thank you for everything.

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