Perla Araval

Reviews

59 total reviews

88% rated 5★

59 reviews

4.86

2023–2026

59 reviews

3BR Home in Los Mochis

Libna

Good, 3 weeks ago

Very good location. The only issue was the cleanliness, since it was noticeable from the start that it was not cleaned right before entering. There was dust and trash. I told the host about this issue, and she was willing to fix it as soon as possible, which speaks very well of her, and it's something that can happen to anyone. There were also parts of the house under construction, which was not specified until the day of check-in. After that, everything was excellent.

A quiet, comfortable stay where you can rest after a long trip. With all the amenities for a traveler and very good air conditioning

Host Response

Thank you, Abimael, for choosing us for this stay. It was a pleasure!

A comfortable and cozy place for a medium-sized group. There are additional beds in the 3 bedrooms for larger groups, two full bathrooms, the location is perfect, everything is close and very central, the host was always in contact for whatever we needed, very attentive at all times, we even left jewelry in the accommodation after our check-in and she contacted us to send us the things, very honest, we would definitely stay in this place again.

Host Response

How nice Maria, I would love to welcome you again very soon 🫶🏻

3BR Home in Los Mochis

Gabriela

Repeat guest

Excellent, 11 months ago

This is the second time we have stayed here and the house is excellent. I highly recommend it, as well as the person in charge, who is super friendly and responds very quickly. It is very central, very clean and very nice

Host Response

Thank you very much Gabriela! When you want to come back, I will gladly welcome you here. Blessings

I have to clarify that I was not personally in this accommodation, I booked it for my mom and her brothers for vacations. I communicated with them to ask them what they would have written and it was the following: • Perla is kind • The listing said we could check in after 8am but the place was ready hours later • The place aesthetically If it is beautiful • There was dirt/dust on the sheets • There were no trash bags • In one of the bathrooms there was no hot water and they give towels every third day • Cobwebs also had

Host Response

Hi Minerva, I could have imagined a lot less of those comments from people I treated so nice and kind. The time of my place appears as flexible, but if the guest does not request check-in time this is at 3:00pm, which I assumed it would be until when I was cleaning in the apartment their relatives arrived, kindly told them what happened, and despite me cleaning I gave them the opportunity to enter suitcases in the room, while they were going to eat, I assumed that had been understood. Bags also told them that there were in the kitchen drawers under the micro, in fact those same were the ones they used. The sheets are changed for each guest who entered and delivered completely clean, but one of the ladies told me that she “did not like black sheets” and wanted to change them, to which I accessed and told them where they could find them, however there is one of the drawers that is under a key, which at no time authorizes them to open and they opened it with a golden fork that I found doubled, they wanted to open to take out more sheets, when already each bed had enough to spend the night and in the closets there was if they needed more. In a bathroom with electric shower so the water comes out instantly hot. In the other bathroom in the main bedroom it works with an electric heater but I also explained that you had to wait a little for it to come out at a desired temperature. But that in the other bathroom it came out much warmer, maybe I didn't explain myself well or they didn't understand what I wanted to say to them. Towels are delivered according to the guest number they enter, and until the next day they are delivered clean, but they asked me for that same day of their check-in at night. However I tried to be as kind as possible and sent a message to Mrs. Celia saying that if they needed more with pleasure I would take them to her (I have the wp and if I like them I can send them without a problem.) And according to the cobwebs he comments, I will look carefully to fix that inconvenience.

3BR Home in Los Mochis

Gabriela

Repeat guest

Excellent, 1 year ago

Excellent area, very clean and very father throughout the house, especially very large and beautiful, I recommend it 100%

Host Response

Thank you Gabriela 😀 happy to host you.

The house is so dirty! The unwashed sheets and hairs on top of the bed! Extremely dirty bathrooms with urines in the rates and hairs in bathtub bathrooms and the entire floor of the house, very expensive for the area where it is and too dirty the house! Refry with lost things! Very dirty carriage house, and I had to leave before 8am! The host gave me a chance to leave at 10am but early on asking if I was already going to check out why the other client was arriving at 11! Super dirty and old traps the same as the broom! This is my first time having a dirty air bnb! Unwashed sheets was the worst for me! And bath rates urinadas !

Host Response

I didn't expect less of you Mrs. Nancy, from the beginning you get to know when a person is problematic. Are you sure you are evaluating how I received it, or are you describing how you left the place? I would certainly not receive it one more day at my house either. The fact that it was bothered because I had to vacate the place at the corresponding time does not imply that I want to damage the image of my place in this way. Too much lie to be true! For that, the house rules should be read before requesting a stay. Luckily I'm supported by good reviews from other guests.

3BR Home in Los Mochis

Diana

Good, 2 years ago

Excellent attention from the host

Host Response

Thank you Diana. It was a pleasure to welcome you!

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