Santiago

Reviews

Superhost

73 total reviews

95% rated 5★

73 reviews

4.93

2022–2026

73 reviews

4BR Villa in San Miguel de Allende

María José

Excellent, 3 months ago

The house is wonderful, and the team was always attentive

The house is located in a very nice, safe area, and a short drive from downtown. The house is beautiful; its design, with spacious areas, makes it perfect for family time. The place is very clean, and it has all the essentials of very good quality. The pool and hot tub are excellent!! The water was perfectly warm for us to enjoy; they provided us with excellent service, and they are available at all times with kindness and excellent service.

We loved the place. The house is beautiful and very comfortable. The pool has the perfect temperature all day long, at any time. One of the great things about this Airbnb is the cleaning service, which really makes the stay much more comfortable and saves a lot of time for guests. The service was excellent at all times. The house is wonderful: beautiful, comfortable, impeccable and super clean. We loved staying here!

The house is perfect for living with a large group. Long tables, enough chairs, lots of full bathrooms, enough dishes and glasses for everyone. It is very nice, the view is beautiful, the subdivision is quiet and safe. It feels like it's on the outskirts, but it's 5-7 minutes from the house to downtown San Miguel. The heated pool was amazing, even on such cold days we were able to enjoy it. It is impeccable and the staff is very friendly and approachable. Worth the price.

The house is very large and perfect to enjoy with the family. The spaces are spacious and comfortable, ideal for living together and resting. The development is spectacular, located within a golf course that offers incredible views and a very quiet atmosphere. The service was excellent: they always responded immediately to messages and were attentive to help with everything we needed. The daily cleaning was a great plus and they really go out of their way to make the stay comfortable and worry-free. Definitely a totally recommended place.

The property is spectacular. The view of the golf course is really beautiful and the morning sun warms the pool in a perfect way to enjoy it to the fullest. The house comes with everything you need to spend time there, even with the option of having a barbecue, which makes the stay even more pleasant. The service was excellent: always attentive and available when we needed them, which made our experience very comfortable and smooth. The only point to consider is that in the room with a king size bed on the upper level, the noise coming from the laundry room, probably from the water pump, can be heard quite clearly. At night it can be a bit annoying. In addition, it would be ideal if in the future a suitable space for support staff is considered, since currently they are set up with a cot and there is no room intended for it, which is not entirely dignified considering the level and investment of the stay. Outside

A very good house in Ventanas!

Host Response

Thanks for your feedback. We'll check it out. We just fumigated the first week of April, and we did a deep cleaning of the mattresses. However, we highly value the retro and will review it again.

We had a good time at the house.

My family and I had an incredible vacation at Santiago's place, the house has everything you need to relax and unwind, every detail in the house is impeccable with a modern design. The pool and jacuzzi are heated so you can enjoy the outdoors and the views. For shopping, there are supermarkets about a 10-minute drive away and downtown San Miguel about 15 minutes away. From the moment of booking, Santiago was attentive to all our questions with effective answers, and when we arrived in Athens he was always attentive. There are no drawbacks to booking this place again, my family and I highly recommend it!

4BR Villa in San Miguel de Allende

Alejandro

Excellent, 2 years ago

100% Recommended The house is as described Outstanding service

In general "good", although they want to charge for everything: exaggerated the charge they wanted to do for early check-in, 15% of what you ask for super or $450 whichever is greater, for "hygiene" they do not put soap in the showers or shampoo, etc. They didn't turn on the jacuzzi as agreed, but by the time we talked and they did it, it was no longer going to be useful. There are 2 construction projects on the sides, and obviously they don't appear in the photos. The payment we made was for 2 nights, so the price vs. what we received… “OK.”

Host Response

Thank you for your review, José Ignacio I'm sorry you feel like we want to charge for everything, these were extraordinary services not included in the reservation, and it has implications, so additional fees apply. Regarding the rate for "early check in", as I told you when asked, the day you entered, another reservation was coming out, so you had to prepare the house so that you could enter; to expedite the cleaning services it was necessary additional staff and the fee that I shared corresponded to the payment of the additional cleaning staff. As for going to the grocery shopping, they were only offered an alternative for the convenience of you, those prices are not controlled by us, even that service is provided by a third party and the intention is only to provide additional services to guests so that they are more comfortable. As for what you comment about the jacuzzi, turning on the jacuzzi is very simple, unfortunately I found out until they put their review, I miss it, because two people from my team had a WhatsApp group with you for any situation that arose, they were only a message away, if they had contacted us by that means, it would have been resolved immediately. Regarding the works, I do have written in the listing of the house that there are works on the grounds that are next to the house. You mention that there are no photos, but I can't have photos of a property that does not belong to me, so I have it in writing.

4BR Villa in San Miguel de Allende

Regina

Repeat guest

Excellent, 2 years ago

Everything Amazing as usual!!

This house was incredible! Santiago and Atenas were all so helpful all week and were very responsive when we had requests. They were even able to connect us with a chef to cook for us one day! House is absolutely beautiful and the hot tub was a hit. Only negative is it’s a hike from town and taxis don’t come by since it’s in a gated community, but we had a driver service from previous SMA visits so it wasn’t a big issue. About a 10 minute/100 peso ride into the city! Would absolutely stay here again! Gracias!

4BR Villa in San Miguel de Allende

Regina

Repeat guest

Excellent, 3 years ago

Everything was amazing!!

The house is very nice. The spaces for socializing are excellent and there are quite a few: the living room, the dining room, the table outside by the pool, and the small room near the jacuzzi. The bedrooms are very cozy and a good size, each with its own full bathroom. There are more bathrooms; in the area downstairs and upstairs on the roof. The furniture is nice. Everything is new. The super well equipped kitchen. Very nice dishes, glasses, cups, thermos for the pool… EVERYTHING FOR 12 people (as offered with the house). Communication was excellent. They were always looking out for us. We ask for help with cooking and cleaning every day. Alberta helped us; always with excellent willingness and attention. 10 minutes from downtown San Miguel de Allende. Very well located. The development is nice and the house has a very nice view of the golf course. Without a doubt, an excellent option to spend a few wonderful days with family or friends. Thank you Santiago.

We had an amazing stay.Ari was awesome and helpful. She was kind enough to arrange our transportation to and from the airport which made everything so convenient. She communicated very well and was very responsive to all my questions and gave us so much information we needed. the home was absolutely beautiful and perfect. We enjoyed our stay very much. We highly recommend this place. You will need transportation to and from the center or anywhere. Taxi was $4-$5 usd. Wonderful place.thank you again Ari for all your help.

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