Iliana

Reviews

26 total reviews

85% rated 5★

26 reviews

4.85

2024–2026

26 reviews

3BR Home in Chapala

Juan Manuel

Excellent, 5 months ago

We had a great time. We had an unforeseen issue with the gas, but they resolved it for us very well.

A very comforting place to rest for a few days out of town. Definitely recommended

Host Response

I'm glad you liked it, welcome back.

3BR Home in Chapala

Alejandra

Good, 1 year ago

The house is very nice, spacious; and I loved the terrace area, the warm pool, and it has curtains that minimize the air draft. I found the cameras on the terrace a little uncomfortable because they follow you at all times. I felt observed, which makes me believe that they have a motion sensor, but for me it is uncomfortable. And the only thing I didn't like about the house was the stairs, they are unstable and dangerous, since they are like steel and are painted with what looks like oil paint, which makes them a little slippery and they shake a lot. For me, who was with my 3-year-old girl and my grandmother who is almost 80, the stairs caused me anxiety and I would recommend that the promotional photos of the house include a photo of the stairs.

Host Response

Hello, good morning, thank you very much for your observations. I'd just like to tell you that there are photos of the stairs on the page. There is a camera downstairs, just thinking of adults who have difficulty with them, and the camera works by motion sensor and nobody sees it while there are people, for privacy reasons, and they are activated when the house is empty, for security reasons. Anyway, thanks for your feedback

The host was always very friendly and was attentive to us. The house was as shown in the photos, it was clean. However, I want to emphasize a few points that could be improved. It needs more security at the entrance doors, it has very simple locks that can easily be opened. I also feel that the temperature of the pool could be improved, it should be warmer because at one point in the night it was very cold, but otherwise everything was excellent...

Host Response

Thank you for your comments, in the case of the pool it was 30 degrees which is the right temperature, what I do not help is that at night the temperature of the room drops for the time and obviously it cools. As for safety, it is a closed and secure subdivision.

3BR Home in Chapala

Pablo

Excellent, 2 years ago

Very quiet place ideal to be with your family, recommended to bring what you need because there are no tienditas or oxxos nearby. Between the pool, ping pong, pool table, etc there is a lot to have a good time.

Host Response

I am glad that the house and the place met your expectations, we are always attentive to all the details and make your stay very pleasant. We are at your orders for any other occasion. Regards.

My family and I loved this house! For the first time during an Airbnb stay, I don't have a single complaint! The house is impeccable, super clean and equipped. Nothing is missing. It has the necessary amenities for a relaxing weekend: a lovely pool, a nice terrace, foosball, billiards, darts… in short, I assure you that you will have a very pleasant and comfortable time. The house is much better than the photos and descriptions. Iliana and her husband are super friendly. Thank you very much!

Host Response

Paola, we are very pleased that your stay was very pleasant and we are happy to be at your service for any other occasion. Best regards

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